Middleware Engineer with Production Support

We are seeking a talented Middleware Engineer with expertise in production support to join our dynamic team. In this role, you will be responsible for ensuring the stability and performance of our middleware systems, providing critical support to our production environment.The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work collaboratively within a team. If you are passionate about technology and eager to contribute to innovative projects, we would love to hear from you!

Join our dynamic team at Sonsoft Inc. as a Middleware Consultant, where you will play a pivotal role in designing and implementing middleware solutions that drive business success. As a key member of our consulting team, you will work closely with clients to analyze their needs and develop tailored solutions that enhance operational efficiency and integration.

About the Role Forge Global, Inc. is hiring a Software Engineer II for the Marketplace Middleware Engineering team in San Francisco, California. This team builds and maintains the middleware systems that support the company's trading platform. What You Will Do Work with engineers, product managers, and other stakeholders to design and build middleware solutions for marketplace transactions. Implement and optimize systems that help ensure smooth, reliable trading experiences. Contribute to projects that improve the performance and reliability of the platform. Team Collaboration Expect to work closely with colleagues from different disciplines. Cross-functional teamwork is central to how the Marketplace Middleware Engineering group operates.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

Join Our Mission to Revolutionize Autonomy in ConstructionAt Bedrock Robotics, we are pioneering the integration of AI in real-world applications. Our innovative team comprises industry experts who contributed to the success of Waymo, facilitated Segment's $3.2B acquisition, and propelled Uber Freight to $5B in revenue. We are at the forefront of deploying autonomous systems in heavy construction machinery nationwide, significantly enhancing the efficiency of multi-billion-dollar infrastructure projects while prioritizing safety on job sites. With an impressive $350M in funding, we are rapidly addressing the escalating demand for housing, data centers, manufacturing facilities, and the pressing labor shortage in the construction sector.This is where groundbreaking algorithms converge with the realities of the construction field. You will partner with seasoned construction professionals and elite engineers to tackle complex challenges that go beyond simulation capabilities. If you are eager to leverage cutting-edge technology to make a tangible impact alongside a talented team, we invite you to apply.Your RoleAs part of the Onboard Infrastructure team, you will be responsible for developing the foundational software and middleware that operates on our onboard computer, utilizing Rust from board bring-up to middleware.We are seeking a Staff Software Engineer to conceptualize and implement our onboard runtime framework. This framework is crucial for the safe and efficient operation of our autonomy stack, allowing our Machine Learning and Controls teams to accelerate their workflows and deliver with assurance.Your ResponsibilitiesDesign and develop the core application runtime framework, incorporating application lifecycle management, deterministic scheduling, and sophisticated configuration systems that manage complex subsystem dependencies.Create high-performance communication systems and zero-copy interfaces for low-latency, real-time sensor data, including cameras and lidars.Build onboard infrastructure to enhance system observability, diagnostics, and ensure deterministic logging and replay capabilities.Establish and uphold coding standards and code quality, promoting Rust best practices while mentoring junior engineers.Collaborate closely with Machine Learning and Controls teams to ensure the platform meets the stringent requirements of advanced autonomy.Required Qualifications10+ years of software engineering experience, with a focus on systems programming in Rust.Proven track record in developing high-performance, real-time systems.Strong understanding of middleware architectures and software design principles.Experience working in collaborative, cross-functional teams.

Join our dynamic team at Sonsoft Inc. as a Middleware Consultant! We are looking for a passionate professional to design, implement, and optimize middleware solutions that enhance our clients' operational efficiency. If you have a knack for problem-solving and a deep understanding of middleware technologies, we want to hear from you!

Join our innovative team at Sonsoft Inc. as a Middleware – GAP Consultant. In this pivotal role, you will leverage your expertise in middleware solutions to enhance integration processes and drive efficiency across various platforms. Your contributions will play a critical role in our clients' success as you collaborate on exciting projects that challenge your skills and expand your professional growth.

Join our dynamic team at Sonsoft Inc. as a Middleware Consultant. In this role, you will leverage your expertise to enhance our middleware solutions and drive integration processes for our clients. You will work closely with cross-functional teams to deliver high-quality services that meet client requirements.

Welcome to Adyen Adyen is at the forefront of financial technology, delivering a unified platform for payments, data, and financial products to esteemed clients like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses with the tools they need to thrive in a competitive landscape. We cultivate a dynamic environment that fosters personal and professional growth, providing our team members with the support and culture necessary to take charge of their careers. Our motivated team tackles complex technical challenges and collaborates to create innovative, ethical solutions that drive business success. Role Overview: Product Support Engineer As a Product Support Engineer, you will play a pivotal role in assisting Adyen's merchants by providing expert technical troubleshooting. Joining our global support organization, you will ensure our customers can operate seamlessly 24/7. Your contributions will directly influence merchants' payment capabilities and their business growth. You will collaborate with both technical and commercial teams and deepen your understanding of payments, ultimately adding value for our external customers and internal teams.

Join Pylon Labs and Shape the Future of B2B Post-Sales Support!At Pylon, we are revolutionizing the B2B post-sales landscape with our innovative all-in-one support platform. Our solution harnesses the power of conversational data and advanced intelligence, enabling our clients to streamline operations in real-time.Backed by prominent investors such as a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1000 companies, including Linear, Cognition (creators of Devin), Modal Labs, and Incident.io. We are also featured on the Enterprise Tech 30 List.About the RoleThis is a unique opportunity to establish and enhance the support function at a pioneering customer support company!You will not only utilize our support product daily but will also play a crucial role in providing feedback, suggesting roadmap enhancements, and improving processes.Your ResponsibilitiesAddress customer inquiries regarding our product across various topics.Create and update knowledge base articles, including troubleshooting guides and feature descriptions.Actively engage with Pylon's suite of support tools, providing valuable feedback to influence our product roadmap.Collaborate with product and engineering teams to resolve bugs and troubleshoot issues.Contribute to the development of a scalable support process.Experiment with new processes, features, and leverage AI technologies.QualificationsMust be located in (or willing to relocate to) San Francisco and eager to work in-person.Comfortable engaging with customers via chat and video calls.A passion for exploring and experimenting with our product.1-8 years of relevant experience.A technical background and enthusiasm for technology is a significant advantage.Our Benefits Comprehensive medical, dental, and vision insurance for employees 401(k) retirement plan Commuter benefits Generous parental leave 14 company holidays and more!

About the Role freed is looking for a Product Support Specialist in San Francisco. This role focuses on helping customers get the most from our products. Daily work involves answering questions, resolving issues, and guiding users through features and product use. What You Will Do Assist customers with troubleshooting and technical questions Respond to feature inquiries and provide clear guidance on product use Work with users to resolve issues and improve their experience Location This position is based in San Francisco.

Join Anthropic as a Product Support Specialist and play a pivotal role in ensuring the safe delivery of AI to users worldwide. In this dynamic position, you'll engage directly with users, addressing their needs and concerns while investigating and tracking issues to enhance their experience. You'll also identify knowledge gaps within our team and provide exceptional support to strategic clients, showcasing your commitment to customer satisfaction and effective communication.

Role Overview Clay Labs is looking for a Product Support Specialist in San Francisco to help customers get the most from our products. This role serves as the first point of contact for users who need assistance. The work centers on resolving technical issues, sharing product knowledge, and working with other teams to refine our services. What You Will Do Troubleshoot technical problems reported by customers Guide users through product features and usage Collaborate with teams across the company to address feedback and support improvements

About the Role Anthropic is looking for a Product Support Manager to oversee customer support efforts and help deliver a smooth experience for users. This position is based in San Francisco, New York City, or Seattle. What You Will Do Lead and manage the support team Develop strategies to improve support operations Implement practices that raise customer satisfaction Focus on solving problems efficiently Promote clear and effective communication within the team and with users Continuously refine support processes for better outcomes Location San Francisco, CA | New York City, NY | Seattle, WA

Join Stripe’s Bridge team as a Product Support Specialist, where you will play a crucial role in enhancing customer satisfaction and ensuring seamless operations for our clients. You will be the first point of contact for our users, providing timely assistance and resolving issues to elevate the overall user experience. Your expertise will help clients navigate our product suite effectively, ensuring they harness the full potential of our payment solutions.

Join HoneyBook, the premier AI-driven business management platform tailored for service-oriented entrepreneurs. Our innovative tools are designed to empower independent professionals, helping them to attract clients, streamline project bookings, and manage payments with unparalleled efficiency. By integrating AI into every aspect of our platform, we enable entrepreneurs to concentrate on their passions while scaling their businesses with confidence. Since our inception in 2013, we have facilitated over 25 million client interactions and processed more than $12 billion in transactions, driving accelerated growth for independent businesses.At HoneyBook, we cultivate a vibrant culture grounded in five core values: collaboration, feedback, ownership, growth mindset, and inclusivity. We acknowledge that valuable experience can come in various forms, both on and off your resume. If you thrive in a dynamic, intellectually stimulating environment and possess relevant experience, we warmly invite you to apply.As a Product Support Manager, reporting directly to our Director of Member Experience, you will lead a dedicated team of Support Specialists and oversee our Business Process Outsourcing (BPO) partners. We seek a customer support leader with a strong growth mindset and high emotional intelligence to ensure we continue to provide exceptional service to our members.

Join Our Team at ClayAt Clay, we are dedicated to transforming innovative growth ideas into tangible success for organizations.We believe that growth is a creative journey, not just a set of rules. Discovering and connecting with your ideal customers requires originality and ongoing refinement. As artificial intelligence accelerates execution and makes strategies easily replicable, creativity remains the only sustainable competitive edge. Our unique data, insights, and AI-driven research are empowering thousands of clients — including industry leaders like Anthropic, Notion, Google, and Ramp — to effectively penetrate the market.In 2025, we achieved over $100 million in revenue and successfully raised a $100 million Series C at a valuation of $5 billion, supported by top-tier investors such as Sequoia, CapitalG, and First Round. We also executed our second employee tender offer and launched a community equity round for our customers, agency partners, and community members.Here are some key aspects of our culture:Our community boasts over 11,000 clients, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30,000 members on Slack.Our work culture is vibrant and diverse, with team members engaged in various pursuits such as DJing, activism, writing, clowning, marathon running, skydiving, psychedelic therapy, social work, and more.All employees have the opportunity to work alongside world-class coaches specializing in creativity, management, and other fields at no cost.Our guiding principles — including negative maintenance and non-attached action — shape our operational approach. Learn more about them here.Discover more about us in the New York Times.

AnythingAt Anything, we're revolutionizing the entrepreneurial landscape with our AI-driven product engineering solutions. Our innovative AI agent transforms English into fully-functional applications, equipping entrepreneurs with everything they need to thrive online—covering mobile, web, design, AI, backend, infrastructure, and payments. Since our launch on August 7th, we've rapidly grown to achieve $5 million in revenue, and we're just getting started. Experience our cutting-edge technology at anything.com.Role OverviewWe're seeking a seasoned Product Engineer who is eager to take ownership, exert leverage, and make a meaningful impact. You have a track record of delivering significant products and systems, and you are comfortable taking responsibility for results beyond mere execution.You are passionate about product quality, system architecture, and user experience, and you want your decisions to influence the trajectory of our developments. You thrive in ambiguous environments, are energized by undefined challenges, and proactively clarify objectives, explore limitations, and drive towards solid solutions. With the autonomy to make technical and product trade-offs, you also serve as a mentor to others through your actions.Enjoying the entire stack and collaborating across disciplines, you fluidly navigate backend systems, frontend interfaces, and product strategies. You are committed to helping define how our products are built, rather than simply executing tasks.This role is ideal for someone seeking to act as a force multiplier rather than someone preferring a narrow scope or rigid processes.Your ResponsibilitiesYou will manage complex, high-impact product initiatives from inception to execution and iteration.Your key tasks will include:Spearheading the design and implementation of user-facing features across both frontend and backend utilizing TypeScript, React, Tailwind, and Postgres.Translating nebulous product goals into structured technical plans and actionable results.Collaborating closely with product and design teams to influence roadmap decisions and execution strategies.Engaging directly with users to gain insights into workflows, pain points, and potential opportunities.Facilitating rapid iteration cycles through user feedback, data analysis, and direct product interaction.Elevating the quality standards through meticulous system design, testing, and code review.Identifying and rectifying structural challenges that hinder team efficiency or compromise product quality.

At Exa, we are revolutionizing the way AI applications access information by building a cutting-edge search engine from the ground up. Our robust infrastructure allows us to effectively crawl the web, train advanced embedding models for efficient indexing, and create high-performance vector databases using Rust for rapid searching capabilities. We are proud to manage a $5M H200 GPU cluster that operates thousands of machines daily.As a Support Engineer at Exa, you'll play a crucial role in delivering exceptional support to our customers and internal teams by tackling engineering challenges as they arise.

Join our forward-thinking team at ReTeam as a Product Engineer, where you will be instrumental in creating, enhancing, and delivering products that make a difference. This role demands strong analytical skills, innovative thinking, and a commitment to excellence in product development. As a valued member of our team, you will collaborate with various stakeholders to identify opportunities, implement effective solutions, and drive ongoing product enhancements.