Senior Solutions Engineer for Mid-Market Clients

At Ironclad, we are revolutionizing the way contracts are managed with our advanced AI contracting platform. Our innovative solutions transform agreements into valuable assets, enabling smoother transactions, immediate insights, and empowering agents to drive progress—all while maintaining user control. Whether engaging in buying or selling, Ironclad consolidates the entire contracting journey on a single intelligent platform, equipping leaders with the insights needed to stay ahead of the competition. This is why renowned organizations such as OpenAI, the World Health Organization, and the Associated Press choose Ironclad to enhance their business operations.Recognized as an industry leader, Ironclad has been acknowledged in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, named a Fortune Great Place to Work, and listed among Fast Company’s Most Innovative Workplaces. Furthermore, we are proud to be featured in Forbes’ AI 50 and Business Insider’s Companies to Bet Your Career On. Our growth is supported by esteemed investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For further details, visit www.ironcladapp.com or connect with us on LinkedIn.About the RoleAs a Senior Solutions Engineer (SE) at Ironclad, you will serve as a pivotal pre-sales technical expert, closely collaborating with our Mid-Market Sales team. Your role will involve engaging with prospects and coordinating with Ironclad’s Sales, Customer Outcomes, Implementation, and Product teams to facilitate efficient, value-driven evaluations and achieve successful customer outcomes.Mid-Market SEs are crucial to our sales momentum. You will excel by mastering the technical win through agile, customized solution designs that demonstrate precisely how we address the unique challenges prospects face today while preparing them for future growth. If you are a creative problem-solver who thrives in a fast-paced environment and enjoys crafting tailored solutions for diverse users, this opportunity is for you.With an in-depth understanding of Ironclad's platform and common contracting workflows for mid-market clients, SEs will empower prospects to confidently recognize how Ironclad can facilitate their growth. Additionally, SEs will provide invaluable feedback to the Product team by identifying recurring market needs and translating them into actionable insights that enhance the platform at scale.

About HightouchHightouch is an innovative AI platform designed specifically for marketing and growth teams. Our cutting-edge AI agents revolutionize marketing workflows, enabling marketers to swiftly create content, strategize campaigns, and execute plans with unprecedented speed and effectiveness.We stand at the forefront of two significant technological advancements: the emergence of large language models (LLMs) and agentic AI, alongside the swift adoption of cloud data warehouses such as Snowflake and Databricks. Riding this wave of change, Hightouch has established itself as a leader in AI marketing, collaborating with renowned brands like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1,000 others.Our commitment is to make a substantial impact for our clients. We tackle challenges through first-principles thinking, prioritize efficiency, and foster a culture of compassion and kindness among team members. We seek individuals who are strong communicators, possess a growth mindset, and are both motivated and persistent in striving for our collective objectives.About HightouchOur mission at Hightouch is to enable everyone to leverage their data effectively. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, place their trust in Hightouch to fuel their growth.We pioneered the Composable Customer Data Platform (CDP), allowing organizations to utilize their data warehouses for collecting, preparing, and activating customer data to facilitate marketing personalization and streamline business operations. Our new AI Decisioning platform further enhances this capability by enabling marketers to set objectives and parameters for AI agents to personalize one-on-one customer interactions. Traditionally, accessing and utilizing customer data was a skill reserved for technical teams. With Hightouch, every business user can create personalized customer experiences, optimize performance marketing, and leverage data and AI throughout their organization.Our commitment to making a meaningful impact for our customers is unwavering. We approach challenges with a first-principles mindset, act swiftly and efficiently, and treat one another with compassion and kindness. We welcome team members who are excellent communicators, have a growth mindset, and are driven to achieve our goals.What else? While we are headquartered in San Francisco, our team is comprised of individuals from around the globe. Our Series C funding has elevated our valuation to $1.2 billion, supported by esteemed investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

Join Cloudflare as a Senior Solution Engineer, where you will play a key role in driving innovative solutions for our Mid Market customers. If you are passionate about technology and enjoy solving complex challenges, we want to hear from you!

Join Our Team:At Notion, we empower individuals and teams to create stunning tools that enhance productivity and streamline work processes. In a landscape flooded with applications, we offer a unified platform where documents, notes, projects, calendars, and emails converge effortlessly, augmented by AI to simplify tasks and deliver quick insights. Our flexible solution is trusted by millions, from solo users to large enterprises such as Toyota, Figma, and OpenAI, who appreciate the time and cost efficiency our platform provides.Collaboration in person is a cornerstone of our culture. Therefore, we require all employees to work from our offices on Mondays, Tuesdays, and Thursdays, which we designate as Anchor Days. Some teams may have additional in-office requirements.Role Overview:As we grow our footprint in the Americas, we are looking for a dynamic Solutions Engineering Manager to spearhead our Mid-Market technical sales initiatives. You will collaborate closely with Mid-Market Sales leadership to identify and nurture opportunities with discerning buyers who are considering Notion as a foundational platform, addressing needs such as integrations with current tech infrastructure, staged rollouts, and compliance with security protocols. This position is essential for achieving technical victories and significantly impacting our sales pipeline and regional growth.In this role, you and your team will:Collaborate with AMER Mid-Market Sales leaders and Account Executives to drive technical success across the region.Create and present engaging, scalable technical demonstrations and proofs of concept tailored for mid-market applications.Provide expertise on integration, security, and compliance needs common among mid-market clients, coordinating both internal and external resources as necessary.Document technical insights, compile product feedback, and contribute to our internal knowledge repositories.Promote Notion’s platform and AI functionalities while providing valuable customer insights to influence our product roadmap.Key Achievements:Lead and expand the AMER Mid-Market Solutions Engineering team, focusing on hiring, mentoring, and developing best practices.Boost win rates and expansion through enhanced technical discovery, demonstrations, and proofs of concept.Shape our go-to-market strategy by collaborating with Product, Engineering, Marketing, Customer Experience, Revenue Operations, and Sales Enablement to integrate customer feedback into our product development.Establish industry-leading demo assets, tools, and narrative strategies to showcase value effectively.

mercor seeks a Mid-Market Account Executive to focus on staffing solutions in either San Francisco or New York City. This role centers on supporting mid-sized businesses with their hiring needs and building lasting partnerships. Key responsibilities Work directly with mid-market clients to identify and understand their staffing requirements Create and present tailored staffing strategies for each client Develop and sustain strong relationships with clients Contribute to mercor’s growth in the staffing solutions sector Requirements Background working with mid-market accounts Skill in designing staffing plans that align with client business objectives Proven ability to build relationships and deliver strong client service

Join Intercom as a Manager of Solutions Engineering where you will lead a dynamic team focused on delivering innovative solutions for our Mid-Market and Enterprise clients. In this pivotal role, you will drive strategic initiatives, enhance customer engagement, and ensure the successful implementation of our solutions.Your expertise will be crucial in collaborating with cross-functional teams to optimize product offerings and tailor solutions that meet our clients' unique needs. If you are passionate about technology and enjoy leading teams to achieve exceptional results, we want to hear from you!

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services, not just through incremental changes, but with a comprehensive end-to-end transformation. By integrating cutting-edge agentic AI with a robust enterprise platform and extensive domain knowledge, we are redefining how essential knowledge work is executed for generations to come.This is a unique opportunity to contribute to the establishment of a generational company at a pivotal moment. With over 1,000 customers in more than 58 countries, strong product-market alignment, and exceptional support from prestigious investors, we are rapidly scaling and continuously defining a new category in real-time. The challenges are ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We thrive in a fast-paced environment, operate with intensity, and take ownership of the challenges we face — from initial strategies to long-term solutions. We maintain close relationships with our customers, collaborating across all levels to address real issues with urgency and care. If you excel in uncertain conditions, strive for excellence, and wish to help sculpt the future of work alongside others who elevate the standard, we invite you to join us in building this future.At Harvey, we are writing the future of professional services today — and we're just getting started.Role OverviewAs the Mid-Market Sales Manager at Harvey, you will lead and mentor a team of high-performing Account Executives, driving the growth and success of our AI solutions within mid-sized and boutique law firms and in-house legal teams. You’ll be accountable for achieving ambitious sales targets while actively engaging with prospective Harvey customers. Additionally, you will help refine the operational framework of our rapidly expanding Mid-Market organization by developing effective playbooks, best practices, and a top-tier sales toolkit. We are seeking a self-motivated individual who can manage ambiguity, thrive in a fast-paced environment, and tackle complex problems with minimal oversight. Ideal candidates will possess exceptional core sales skills, experience in scaling high-velocity teams, mentoring abilities, outstanding communication skills, and a keen understanding of customer needs.

About UsAt Serval, we are pioneering an AI-driven automation platform that is revolutionizing enterprise operations. Our intelligent agents are designed to comprehend and execute real-world workflows from start to finish, effectively replacing outdated manual processes with innovative, adaptive software. Established in early 2024, Serval is already a trusted partner for leading companies such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, helping them to streamline high-volume operational tasks across their organizations.Our core technology is an agent-based AI platform that translates natural language into production-ready workflows. Our agents do more than just respond; they analyze, act across various systems, and evolve with usage. Initially focused on operational tasks, our platform has quickly expanded to serve as a universal AI automation layer across IT, HR, Finance, Security, Legal, and Engineering.We aim to eliminate repetitive manual tasks across enterprises, empowering teams through intelligent automation. In the long run, our vision is to create a universal AI operations layer—a network of agents that integrates across business functions to facilitate the workflows that keep modern businesses thriving.Backed by premier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil, Serval was founded by experienced product and engineering leaders from Verkada.Role SummaryAs the Manager of Mid-Market Account Executives, you will be at the forefront of building and leading our inaugural mid-market sales team, playing a pivotal role in shaping Serval's commercial strategy within this key sector. Your responsibilities will encompass recruiting, mentoring, and expanding a team of high-achieving Account Executives who will manage the full sales cycle for complex IT and Security deals involving multiple stakeholders. You will collaborate closely with our founders, Go-To-Market leadership, product, and engineering teams to develop effective strategies, create repeatable playbooks, and drive sustainable revenue growth.This position is perfect for a player-coach with a track record of building and managing high-performance sales teams in rapidly growing SaaS environments, who thrives in startup-like conditions, and desires to help define a new market category.Your ResponsibilitiesConstruct, hire, and scale the mid-market Account Executive team from the ground up, establishing team structure and hiring criteria.Guide and develop your team through deal strategies, pipeline evaluations, forecast management, and ongoing skills enhancement.Enhance team performance and take responsibility for achieving quotas, generating pipelines, and measuring sales velocity.

Be a pivotal force in the evolution of AI by crafting the narrative around document comprehension.About the RoleWe are on the lookout for a dynamic Mid-Market Sales Manager or Director to spearhead our mid-market revenue initiatives. In this influential role, you will serve as a player-coach, guiding a team of Account Executives and Business Development Representatives (BDRs) in promoting LlamaIndex to fast-growing businesses. You will take charge of pipeline generation, deal execution, and team development, establishing a high-performance culture and building systems that transform individual contributors into a well-oiled revenue-generating machine.ResponsibilitiesRecruit, onboard, and nurture a team of 5–6 mid-market AEs and BDRs.Drive team pipeline goals, forecast accuracy, and Annual Recurring Revenue (ARR) achievement.Conduct structured deal reviews, coaching reps through discovery, qualification, and closing processes.Develop and maintain a robust outbound engine utilizing OSS community indicators, Ideal Customer Profile (ICP) segmentation, and BDR-AE collaboration.Lead a weekly operational rhythm including pipeline reviews, one-on-ones, call coaching, and forecasting discussions.Participate actively in live deals as a player-coach to unblock opportunities and enhance closing rates.Collaborate with product and engineering teams to translate technical advantages into compelling messaging for sales representatives.Provide well-structured market and customer insights to inform product development and go-to-market strategies.Represent LlamaIndex at industry events, enhancing our visibility within the developer and AI ecosystems.

At Intercom, we are redefining customer engagement through innovative AI-driven solutions. We empower businesses to provide exceptional customer experiences with our cutting-edge AI agent, Fin. This advanced agent enables organizations to deliver seamless, round-the-clock support, transforming customer interactions into meaningful engagements. Our integrated Customer Service Suite enhances support for more complex inquiries, ensuring that customer needs are met with precision and care.Founded in 2011, Intercom has become a trusted partner for nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our commitment to pushing boundaries, fostering rapid innovation, and delivering unparalleled value to our clients drives our success.What’s the Opportunity?As a Mid-Market Relationship Manager, you will play a pivotal role in our growth strategy, taking initiative to maximize customer potential. You will manage a portfolio of dynamic mid-market clients, guiding them to harness the full capabilities of Intercom's offerings. We pride ourselves on cultivating a world-class sales organization: fast-paced, ambitious, and driven by results.Our approach to sales is unique; we believe in partnership over pitch. We invite our clients to integrate Intercom as the core of their operations, necessitating sales professionals who can envision beyond the immediate, act swiftly, and operate with integrity.At Intercom, your development is a priority. We are dedicated to nurturing the growth of every Relationship Manager, embedding personal and professional advancement into our culture. In this energetic environment that rewards ownership, creativity, and ambition, you will find opportunities to influence outcomes and leave your mark.Your Responsibilities:Manage and enhance a portfolio of mid-market clients, driving substantial revenue growth, customer retention, and long-term loyalty.Engage with senior executives to identify challenges, propose AI-driven solutions, and directly link Intercom's platform to measurable business success.Develop and implement strategic territory plans that focus on upselling, cross-selling, and multi-unit expansion, grounded in data-driven insights.Collaborate across departments with Marketing, Product, and Customer Success to translate customer needs into innovative product offerings and go-to-market strategies.

About AssembledAt Assembled, we believe exceptional customer support is achieved through a harmonious blend of human agents and AI technology. Our innovative platform is the only solution that seamlessly integrates both elements at scale. Trusted by leading companies such as Canva, Etsy, and Robinhood, Assembled empowers organizations to streamline their entire support operations—combining in-house agents, BPOs, and AI—into one cohesive system. With features like AI Agents that manage cases from start to finish, AI Copilot for agent support, and AI-driven workforce management that optimizes both human and AI resources, we enable teams to provide faster, more efficient service while making informed staffing and automation decisions. Backed by $70M from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the synergy between AI and human collaboration.The RoleJoin us at the forefront of a transformative company that is developing software to tackle a pressing challenge faced by service organizations worldwide. We are proud of the momentum we've built with our early partners, including some of the most innovative service teams like Etsy, Samsara, Brooks, Carta, and Notion.As a Mid-Market Customer Success Manager, you will play a pivotal role in fostering relationships with our expanding customer base and collaborating closely with cross-functional teams to deliver tangible value, retain clients, and identify growth opportunities. You will engage with multiple executive-level stakeholders within our Mid-Market customer accounts to provide insights on best practices and drive impactful business outcomes. Your expertise will help customers maximize their investment in Assembled by aligning with their strategic priorities.Your influence will extend across various initiatives, from enhancing our post-sales customer journey to developing account expansion strategies and acting as the Voice of Customer to shape our product roadmap based on feedback. You will oversee customer relationships from post-implementation through renewal, cultivating advocates and champions for Assembled throughout the process. Your focus will be on ensuring customers achieve full ROI and deepening our partnership. You will conduct regular Business Reviews and provide end-user training for clients around the globe, using insights gained from customer interactions to enhance our product offerings, refine go-to-market strategies, and improve operational processes as we scale.This is a high-impact role within Assembled, offering exposure to cross-functional leadership and significant responsibilities that will accelerate your professional growth.

At Hex, our user base is expanding at an impressive rate. We are currently seeking a Sales Engineer based on the West Coast to collaborate with prospective clients, assisting them in their evaluations of the Hex platform.About the RoleHex is revolutionizing the way teams engage with data by integrating notebooks, applications, business intelligence, and AI-driven workflows into a cohesive collaborative analytics platform. Esteemed companies such as Anthropic, Cursor, and Brex utilize Hex as an essential element of their data operations.We are at a pivotal growth phase. Hex is rapidly scaling with strong momentum in the mid-market and SMB sectors. This is an impactful opportunity to join our team: our go-to-market strategy is accelerating, our AI capabilities are advancing swiftly, and Sales Engineers are integral in determining our success.As a Sales Engineer, you will apply your product, ecosystem, and technical knowledge to influence how our potential customers assess and implement Hex. You will work alongside the Sales team to help prospects identify challenges in their current systems, connect Hex’s value to these challenges, manage the technical assessment, and ensure their long-term success as customers. This is a consultative, highly technical role where you will shape deal strategies, inform product development, and represent the voice of the customer.If you wish to learn more about our team, our work, and our culture, feel free to check out our team page!

Handshake seeks a Mid-Market Customer Success Manager in San Francisco, CA. This position centers on supporting mid-market clients and ensuring they gain value from Handshake’s platform. Building relationships and understanding each client’s objectives are essential parts of the role. Key Responsibilities Guide clients through onboarding and help them become comfortable with the Handshake platform. Maintain ongoing communication to stay aware of client needs and priorities. Share strategic recommendations and best practices to encourage client success. Address challenges and work to ensure clients consistently benefit from the partnership. Requirements Experience working with mid-market customers or in a customer success position. Strong skills in relationship-building and communication. Ability to solve problems and think strategically about client needs. Interest in supporting clients’ goals using Handshake’s services.

Assort Health builds technology to make high-quality healthcare easier to access for patients and providers. The company’s platform uses specialty-specific AI to connect with EHR and PMS systems, helping reduce wait times and streamline care. Since its launch in 2023, Assort Health has supported over 135 million patient interactions, cut average hold times from 11 minutes to 1 minute, and achieved a 98%+ resolution rate. Thousands of providers use the platform, which maintains 99% scheduling accuracy and a 4.5/5 satisfaction rating from more than 52,000 patient reviews. With rapid expansion underway and 20x revenue growth projected by 2025, Assort Health continues to scale across the healthcare sector. Role overview The Mid Market Sales Manager will join the San Francisco headquarters to help drive Assort Health’s go-to-market efforts. This leader will shape sales strategy, refine operational playbooks, and grow new business with health systems, clinics, and digital health partners. The position is part of the GTM leadership team and manages a group of Mid Market Account Executives. Success in this role relies on sales leadership experience and a genuine interest in AI-driven patient engagement. Assort Health values clarity, accountability, and strong execution. The team welcomes those motivated by meaningful impact and comfortable in a mission-driven, high-growth setting. Key responsibilities Grow the sales pipeline and achieve revenue targets for assigned territories or verticals. Lead and mentor a team of Mid Market Account Executives, providing guidance on discovery, handling objections, and closing deals. Develop and improve sales playbooks, processes, and tools to support scalable growth. Collaborate with Marketing, Customer Success, and Product teams to keep the go-to-market funnel aligned. Use data-driven insights to adjust sales strategies and strengthen team performance.

Join Cloudflare as a Regional Sales Manager for the Mid Market sector, where you'll spearhead initiatives to drive revenue growth and fortify client relationships. As part of our dynamic sales team, you will leverage your expertise to identify opportunities, engage with diverse stakeholders, and formulate strategies that align with our mission to help build a better Internet.

Position OverviewAt Bobyard, we are experiencing rapid growth, having more than doubled our revenue month-over-month in recent months. To support our expanding customer base, we are in search of a dedicated Customer Success Manager to become a trusted partner for our clients. In this role, you will oversee customer training, adoption, retention, and expansion within your portfolio, primarily focusing on mid-market construction firms in landscaping and related sub-industries.Your primary responsibility will be to ensure that our clients reach their desired business outcomes with our innovative product.Key Responsibilities:Establish success metrics with customers and facilitate their onboarding process.Manage client relationships proactively, identifying opportunities to enhance value.Provide valuable feedback to product and engineering teams while collaborating on new launches.Encourage upselling opportunities, gather testimonials, and develop case studies.Create customer success playbooks, support materials, and workflows.Desired Attributes:Kind, humble, and relentless with a focused approach.Tech-savvy with excellent communication skills, capable of teaching customers to effectively use our technical product.A knowledge seeker with the ability to quickly grasp product and industry applications.Strong presentation skills, with experience presenting to leadership (business cases, QBRs, pitches, etc.).Demonstrated passion and work ethic; startups present unique challenges.A willingness to go above and beyond to achieve success.Strategically and creatively minded; able to think outside the box to solve problems.Bonus: Familiarity with tools like Zapier, CRM Automations, or Agents in a customer support role.Benefits:Competitive salary of $110k-$130k OTE, including commission and performance-based bonuses.Collaborative opportunities with sales, product, design, and engineering teams.Join a dynamic team within a rapidly growing company.This is a unique opportunity to be among the early team members of the customer success department, influencing processes and systems to shape the future of customer success.This is a full-time, in-person position located in San Francisco.

Why Join Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services by implementing transformative solutions that extend beyond incremental changes to a holistic transformation. By integrating cutting-edge agentic AI with a robust enterprise platform and extensive domain expertise, we are redefining the execution of essential knowledge work for years to come.This is an exceptional opportunity to contribute to the establishment of a generational company at a pivotal juncture. With over 1000 clients across more than 58 countries, a strong product-market fit, and exceptional backing from top-tier investors, we are rapidly expanding and carving out a new category in real time. The challenges are substantial, expectations are high, and the potential for growth—both personally and professionally—is unparalleled.Our team embodies sharp intellect, motivation, and unwavering dedication to our mission. We operate with agility and intensity, taking genuine ownership of the challenges we face—from initial ideation to long-term results. We prioritize close collaboration with our customers—from leadership to engineering—to urgently and compassionately resolve real-world issues. If you flourish in uncertain environments, strive for excellence, and are eager to help shape the future of work alongside a team that continuously raises the standard, we welcome you to help us build this future.At Harvey, the future of professional services is being crafted today—and we are just getting started.Role OverviewAs a Customer Success Manager, you will play an essential role in guiding our clients through their journey with Harvey, helping to define the future of work within both law firms and in-house teams. This role is integral in ensuring our clients not only adopt our technology but also maximize its value. You will function as a trusted advisor, embedding Harvey deeply into their operational processes and workflows. Additionally, you will have the opportunity to design and implement scalable solutions that will enhance how we serve our diverse mid-market customer base efficiently and effectively at scale.Your ResponsibilitiesStrategic Implementation: Spearhead the integration of Harvey into client workflows, ensuring seamless adoption and optimal utilization of our AI solutions.Training & Enablement: Advocate for the power of LLMs while engaging with end users to facilitate their daily adoption of Harvey as it evolves into an essential product.Client Relationship Management: Act as the primary contact for over 40 mid-market clients, employing a prescriptive and consultative approach to deliver an exceptional customer experience.Process Creation: Foster scalability in our operational methodologies through documentation, designing playbooks, creating self-help materials, establishing email cadences, and automating procedures.

Why Join Our TeamAt Brex, we are revolutionizing the way businesses manage their spending with our AI-powered platform. Our integrated corporate cards, banking solutions, and global payment options, combined with intuitive travel and expense software, empower companies to spend confidently. From innovative startups to leading enterprises such as DoorDash, Flexport, and Compass, thousands of companies rely on Brex to effectively manage their expenses, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means you are part of a team that encourages pushing boundaries, challenging norms, and collaborating with some of the industry's brightest talents. We are committed to fostering a diverse workforce and an inclusive environment where your potential is only limited by your aspirations. We provide you with the resources, tools, and support necessary for you to advance your career.Sales at BrexThe Sales team is the backbone of Brex’s revenue generation, with each member playing a crucial role in our success. Our focus is on creating new opportunities, acquiring fresh customers, and delivering value across our offerings. We celebrate individual and team achievements in a high-performance culture that prioritizes execution, transparency, and collaboration.Your RoleAs the Senior Manager of Mid-Market Sales, you will lead a dynamic team of 5–7 high-performing Account Executives dedicated to acquiring new customers. This team is already exceeding quotas, and your goal will be to elevate their performance further.This position is a hands-on leadership role that combines strategic planning with practical coaching. You will be responsible for hiring and developing top talent, establishing structured operational processes, and enforcing sales discipline to ensure consistent results. Your role will also involve scaling the team while fostering a culture of accountability, performance, and ownership. Collaborating with Marketing, Product, Enablement, and RevOps, you will work to eliminate barriers, enhance execution, and create a sustainable growth engine.Work EnvironmentThis position is based in our San Francisco or New York City office. You are expected to work in-office at least three days a week (Mondays, Wednesdays, and Thursdays), with the option to work remotely for up to four weeks per year, in one-week increments.

About SprigSprig is revolutionizing the experience research landscape by creating an AI-native alternative to traditional survey tools such as Qualtrics, Medallia, and SurveyMonkey. We envision a future in customer insights driven by rapid, intelligent, and seamlessly integrated solutions that empower modern teams to craft exceptional products.Our mission is to facilitate effortless and continuous understanding of customer needs. With Sprig, product teams transition from guessing to knowing. We are pioneering a future where AI reveals insights, streamlines processes, and equips teams to deliver outstanding customer experiences in real time.Prominent companies like Notion, Figma, Coinbase, and TripAdvisor are already leveraging Sprig to foster closer connections with their customers. We are on an ambitious trajectory towards achieving $100 million in annual recurring revenue (ARR), rolling out innovative AI-enhanced features, and amplifying our influence among the world's most pioneering enterprises.If you are passionate about groundbreaking ideas, rapid growth, and the chance to reshape an entire industry, we invite you to connect with us.About the RoleWe are seeking a Mid-Market Account Executive who will spearhead revenue generation through strategic prospecting, impactful field engagement, and meticulous execution of the complete sales cycle. This position is ideal for an individual who excels in both in-person and virtual sales environments and possesses the ability to transform events, executive meetings, and targeted campaigns into significant business opportunities.As a vital team member reporting to the Director of Sales, you will manage Mid-Market accounts comprehensively, from identifying and engaging key stakeholders to overseeing short, high-velocity sales processes and closing deals that yield measurable outcomes. Your contributions will be crucial in enhancing our Mid-Market strategy and accelerating revenue growth.This is a hybrid opportunity: 4x per week in our HQ San Francisco office.

Join Klaviyo as a Senior Solutions Engineer specializing in Mid Enterprise customers! In this dynamic role, you will leverage your deep technical expertise to craft innovative solutions that empower our clients to maximize their marketing potential. You will collaborate closely with various teams, including sales and product development, to ensure seamless integration and optimal performance of our platform. Your ability to communicate complex technical concepts in an accessible manner will be key to your success in this position.