About the job
Airbnb, Inc. has changed how people travel since 2007, connecting guests with hosts in nearly every country. With over 5 million hosts and more than 2 billion guest arrivals, the company’s marketplace centers on authentic stays and community experiences.
About the Fraud and Safety Operations Team
This trusted team protects Airbnb’s hosts, guests, and platform integrity. Fraud intelligence, data analytics, and platform protection are core to their mission. Team members work closely with Data Science, Product, Global Operations, Safety, Legal, and Community Policy to address new and evolving threats.
Role Overview: Manager of Fraud Intelligence
The Manager of Fraud Intelligence leads efforts to identify and stop emerging fraud and abuse tactics. This role shapes proactive fraud strategies, disrupts upstream risks, and builds systemic defenses. The work directly reduces fraud losses and strengthens Airbnb’s ability to anticipate risk.
What You Will Do
- Mentor and Lead: Guide a specialized team in analyzing large-scale fraud signals. Translate complex data into actionable controls, rules, and policies that limit the impact of bad actors.
- Data Analysis: Use SQL and Python to study fraud trends. Apply visualization tools to support data-driven decisions.
- Cross-Functional Collaboration: Partner with teams across the company to design and launch effective fraud countermeasures and automated defenses.
- Reporting: Prepare and deliver detailed investigative reports and fraud intelligence summaries for leadership and cross-functional partners. Use Slides and data visualization tools to communicate findings.
- Incident Response: Lead the response to critical incidents, maintaining platform integrity and community safety during major events or new threat escalations.
- Continuous Improvement: Identify and implement opportunities to automate and enhance fraud detection systems.
Location
United States

