About the job
About Us
Pomelo Care is the premier provider of evidence-based healthcare solutions tailored for women and children. Our mission is to offer personalized, high-quality clinical interventions ranging from reproductive and pregnancy care to pediatrics, hormonal health, and long-term preventive measures. We ensure 24/7 multispecialty care that addresses the medical, behavioral, and social factors affecting health outcomes for moms and babies. Collaborating with payers, employers, and healthcare providers, we strive to enhance access to quality healthcare across the board.
Role Overview
Your Mission: Develop groundbreaking, data-driven products that enhance patient engagement and retention, ultimately improving the health and well-being of mothers and infants.
We are seeking a skilled Staff Data Scientist to lead our data strategy within the Growth and Patient Experience team. This role focuses on two main objectives: optimizing our patient enrollment strategies and creating innovative products that maintain patient engagement throughout their care journey. In this capacity, you will:
- Master patient behaviors, engagement trends, and retention factors, guiding the team’s data science roadmap and influencing Pomelo’s patient experience strategy.
- Collaborate extensively with the Marketing team to design and refine a multi-channel enrollment strategy, including building attribution models, analyzing conversion rates, and optimizing resource allocation for patient enrollment.
- Establish and refine key performance metrics that reflect the health of the business, such as enrollment and retention rates, and share insights with Pomelo’s executive leadership.
- Conduct exploratory analyses to inform the design of features focused on enrollment and engagement, including categorization of conversation topics and segmentation of patient journeys.
- Create robust data pipelines and analytics frameworks that integrate external data with marketing and product usage data, providing a comprehensive view of the patient experience.
- Lead the A/B testing efforts across marketing and product initiatives to accurately evaluate their impact.
- Work closely with Product, Clinical, and Engineering teams to convert patient insights into actionable product enhancements and new feature developments.

