About the job
Join Hilbert, a pioneering data science-first growth engine that empowers B2C teams with predictive insights into user behavior, revenue drivers, and strategies for sustainable growth. Our innovative platform transforms lengthy decision cycles into actionable insights within minutes.
From Fortune 10 corporations to cherished brands such as FreshDirect, Blank Street, and Levain Bakery, teams leverage Hilbert for their growth strategies. We're also collaborating with leading AI organizations to push the boundaries of data science.
We are in search of a Lead Data Scientist who possesses a systems thinking approach, deeply understands B2C business challenges, and is capable of developing the models and analyses that drive tangible growth outcomes for major consumer companies — all with the passion and urgency akin to that of a founder.
This role transcends the traditional boundaries of data science; you will oversee the entire data science function — from defining problems to model development and measuring business impact — all while working with enterprise clients where feedback loops are rapid and outcomes are critical. If you can articulate the significance of a recommender system to a retailer's profit and loss statement, design adaptable machine learning solutions for various customers, and communicate causal impacts clearly to executives, we want to connect with you.
THE ROLE
You will collaborate closely with the founding team, as well as the engineering, product, and go-to-market teams to define, develop, and enhance the data science systems central to Hilbert's operations. Expect to be hands-on daily — building models, conducting analyses, and exploring data — while also establishing scientific direction, ensuring rigor, and expanding the team. Our focus is exclusively on B2C; the challenges we tackle — demand forecasting, customer lifecycle management, personalization, and activation — necessitate a deep understanding of these domains and the ability to translate business context into model architecture decisions. You will thrive in an environment characterized by high autonomy and ambiguity, where data can often be incomplete, messy, or limited.
What you'll do:
Build — hands-on, every day
Design and construct machine learning models that drive essential product functionalities: recommendation engines, search relevance, customer segmentation, demand forecasting, and activation strategies.
Create configurable, multi-tenant model architectures that can adjust to varying customer contexts, data availability, and business needs without the necessity for complete redevelopment.
Develop effective models using available data — focusing on extracting insights from limited, noisy, or sparse datasets.

