Helpdesk Technician II at SpotOn | San Francisco, CA

About SpotOn At SpotOn, we’re redefining the landscape for independent restaurants by providing them with state-of-the-art technology tools that empower them to thrive. Our award-winning point-of-sale systems and AI-driven profit enhancement tools are designed to help operators maximize their profits, streamline operations, and retain top talent. Every solution we offer is supported by a dedicated team who genuinely cares about the success of restaurants.Recognized as the #1 Restaurant POS by G2 (Fall 2025), based on genuine user feedback.Acknowledged as the top-rated point-of-sale (POS) solution for restaurants, bars, retail, and small businesses by Capterra users.Honored with Great Places to Work and Built In’s Best Workplaces awards for consecutive years.We prioritize speed, compassion, and advocacy for independent restaurant operators so they can focus on their passion. If you’re eager to make a meaningful difference with dedication and enthusiasm, SpotOn is where you belong.As a Helpdesk Technician II, you will offer vital support to SpotOn employees and contractors, both locally and globally, while respecting confidentiality. This generalist role encompasses a variety of tasks, with the majority of your time dedicated to addressing support tickets. Additionally, you'll engage in recurring responsibilities and special projects tailored to your assigned office.

Join Our Mission at SpotOnAt SpotOn, we are transforming the restaurant technology landscape, empowering independent restaurants with the necessary tools to thrive. Our award-winning point-of-sale systems and AI-driven profit enhancement tools enable operators to increase their profitability, streamline operations, and retain top talent. We are committed to supporting restaurant success with personalized assistance from our dedicated team.Recognized as the #1 Restaurant POS by G2 (Fall 2025), reflecting genuine user feedback.Celebrated as the top-rated point-of-sale (POS) solution for restaurants, bars, retail, and small businesses according to Capterra reviews.Honored as a Great Place to Work and recognized by Built In as one of the Best Workplaces for multiple consecutive years.We operate with speed, dedication, and a passion for championing independent restaurant operators in their pursuits. If you're eager to make a meaningful impact with enthusiasm and dedication, SpotOn is the perfect fit for you.As a Dealer Manager, you will oversee designated dealer relationships to drive revenue growth within the SpotOn Dealer Sales channel. You will act as the primary strategic partner and liaison for dealers, handling all aspects of reselling SpotOn’s software and payment solutions while collaborating with internal sales teams to maximize growth opportunities.Key ResponsibilitiesOversee dealer contracts, quotas, territories, recruitment, and terminations.Serve as the primary regional representative for the SpotOn Dealer Program.Act as the main escalation point for all dealer-related inquiries and issues.Provide education, training, and mentorship to dealers regarding SpotOn products, policies, procedures, and competitive advantages.Assist dealers in lead generation, proposal development, pipeline management, and closing POS opportunities.Collaborate with SpotOn sales channels, referral partners, and sales enablement teams to drive joint revenue results.Maintain expert-level knowledge of all dealer-facing materials, including the Dealer Manual, pricing programs, authorized dealer lists, product documentation, and training resources.Ensure timely, professional, and high-quality communication with all dealers and prospective dealers.

About SpotOnAt SpotOn, we are revolutionizing the restaurant industry by providing independent restaurants with cutting-edge technology to thrive in a competitive market. From our award-winning point-of-sale systems to advanced AI-driven profit enhancement tools, every solution we offer empowers operators to increase profitability, optimize operations, and retain top talent. Our commitment to our clients is backed by a dedicated team that genuinely cares about their success.Ranked #1 Restaurant POS by G2 (Fall 2025), based on user feedbackRecognized as the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersHonored as a Great Place to Work and recipient of Built In’s Best Workplaces awards for consecutive yearsWe prioritize agility, empathy, and advocacy for independent restaurant operators, allowing them to focus on their passion. If you aspire to make a meaningful impact with dedication and drive, SpotOn is your ideal workplace.About the Accelerate TeamThe Accelerate team, consisting of five skilled engineers, is dedicated to redefining software development within the fintech realm through AI-native engineering practices. With direct support from senior leadership and defined project goals, we are committed to setting new industry standards in software building.We are seeking a Staff/Principal Individual Contributor (IC) with proven experience in AI-assisted engineering at scale. This is not a role for the AI-curious; you are someone who integrates AI into coding daily. You have developed agents that deliver tangible results. Your insights on model selection, agent limitations, and effective guardrails are backed by real-world experience. You are eager to apply what you’ve learned on a larger scale.As the most senior technical AI expert on the team, you will be the go-to person for architectural guidance, tackling complex challenges, and establishing technical benchmarks.The Role: Technical Lead, Not ManagerThis position is not about merely setting up CI/CD pipelines or integrating Copilot. You are the architect behind the systems that transform how SpotOn engineers develop software. You will:Establish yourself as the technical authority in AI engineering. You will define the standards for AI utilization in code generation, review, testing, and task automation. Your focus will be on designing systems, workflows, and guardrails that ensure AI-aided development is safe, measurable, and scalable in a PCI-compliant environment.

About SpotOnAt SpotOn, we are revolutionizing the restaurant technology landscape by empowering independent restaurants with the innovative tools they need to thrive. Our award-winning point-of-sale system and cutting-edge AI-driven profit tools are designed to help operators increase profitability, streamline operations, and retain their top talent. Our commitment to helping restaurants succeed is matched only by our dedication to providing exceptional customer support.Ranked #1 Restaurant POS by G2 (Fall 2025), based on real user feedback.Recognized as the top-rated point-of-sale solution for restaurants, bars, retail, and small businesses by Capterra users.Awarded Great Places to Work and Built In's Best Workplaces accolades for several consecutive years.We operate with agility, compassion, and a relentless passion for advocating for independent restaurant operators. If you are eager to make a meaningful impact while embracing a culture of heart and hustle, SpotOn is the ideal workplace for you.We are seeking a proactive and detail-oriented Financial Systems Analyst to provide support for NetSuite and our other financial systems. This role demands extensive experience with NetSuite to enhance and maintain our financial systems ecosystem. You will work closely with Finance, Revenue, Operations, and technical teams to address daily challenges, assist with complex accounting scenarios, conduct testing for changes and new integrations, and bolster overall system reliability.This position is perfect for individuals who thrive on working with data, possess a deep understanding of accounting and revenue processes, and aspire to be a technical partner to business systems leadership.

Join Multiply Labs as a Scientist IIAt Multiply Labs, an innovative startup located in the heart of San Francisco, California, we are on a mission to revolutionize the accessibility of advanced life-saving therapies. Backed by renowned investors such as Casdin Capital, Lux Capital, and Y Combinator, our goal is to develop the most sophisticated robotic systems in the world to automate and enhance the manufacturing of cell therapies.Our state-of-the-art robotic solutions empower biopharma companies to produce cell therapies at scale, minimizing regulatory hurdles and costs that traditionally exceed $1 million per patient. By leveraging automation, we aim to make these groundbreaking treatments more affordable and accessible to those in need.To witness our technology in action, visit us at www.multiplylabs.com and connect with us on LinkedIn.Position OverviewWe are looking for a passionate Scientist II to play a vital role in advancing and validating our automated processes. This position will primarily entail hands-on laboratory work, where you will enhance the efficiency, accuracy, and reliability of our robotic systems, gaining an in-depth understanding of our innovative technology. Additionally, you will serve as a key representative of Multiply Labs during client system deployments, collaborating directly with customers to ensure the seamless integration and optimal performance of our robotic solutions, thus contributing significantly to their success.

Join Zūm, a dynamic Series E startup transforming the school transportation industry with the backing of top investors like Sequoia Capital, SoftBank, Spark Capital, and GIC. We are on a mission to revolutionize the outdated school transportation sector, operating in over 15 states across the U.S., with primary hubs in San Francisco, Los Angeles, and Seattle. As we expand our services to the East Coast and Midwest, we leverage technology to deliver innovative solutions for managing school district transportation systems. Our initiatives include launching our own charter platform, developing proprietary SaaS products, and leading a nationwide effort to electrify school transportation fleets, contributing energy back to the grid. Recognized as a CNBC 50 disruptor and a Financial Times 500 fastest-growing company, Zūm is committed to making a difference.As a Diesel Technician/Mechanic at Zūm, you will play a crucial role in ensuring the safety and efficiency of our fleet of school buses. Your responsibilities will include diagnosing issues, performing repairs, and executing maintenance protocols in line with regulatory standards and industry best practices.

The Health Worker II position is available across multiple locations, including but not limited to: Zuckerberg San Francisco General Hospital (ZSFG), Laguna Honda Hospital (LHH), various clinics, the San Francisco Community College District (CCD), the San Francisco Unified School District (USD), the Human Services Agency (HSA), and the Department of Homelessness and Supportive Housing (HOM).Shift Requirements: Candidates may be required to work on days, evenings, weekends, and/or holidays based on the specific position.Job Overview:As a Health Worker II, you will perform a diverse array of paraprofessional duties under supervision within the Department of Public Health's service programs. Your role will involve acting as a liaison between community members and program staff, providing essential counseling and advice to patients regarding their health issues. You may also supervise Health Worker I staff and assist in the transportation of patients to and from their residences, hospitals, or other social services. Key responsibilities include:Participating, albeit to a lesser extent than Health Worker I, in health service training programs;Disseminating information and resources regarding healthcare options while assisting patients in accessing these services and conducting follow-up communications as necessary;Serving as a crucial link between the professional staff and the community;Providing language interpretation services for non-English speaking clients if needed;Assisting in data collection and evaluation for the assigned program;Performing incidental clerical tasks such as record-keeping, answering phones, and scheduling client appointments;Transporting ambulatory patients to clinics, hospitals, or social agencies;Transporting staff members to meetings with appropriate administrative approval and reporting any vehicle malfunctions to the supervisor;Collecting and delivering supplies and equipment, including high-security pharmaceutical items, laboratory tests, and mail.Health Worker II may also undertake additional related duties as assigned.Working Conditions: Certain roles may require direct interaction with individuals in locked facilities, the homeless population, and those with infectious/communicable diseases. Employees may also face exposure to adverse weather conditions, heavy lifting, frequent walking, standing, and pushing/pulling.

We are seeking a visionary Director of Financial Data & Analytics to lead our data-driven initiatives at Spoton. In this role, you will be responsible for harnessing data insights to inform strategic decisions, drive operational efficiencies, and support our financial growth.Your expertise will guide the development of robust analytical frameworks and models that enhance our financial forecasting and reporting processes.

At Bozzuto, our team is united by a profound commitment to positively impact those around us. Each day, we strive to create and maintain exceptional residences, working collaboratively across our property operations teams to deliver extraordinary experiences for our clients, residents, and colleagues.Our culture emphasizes exceptional service and teamwork, fostering an inclusive environment where everyone can thrive. Guided by our core values of concern, creativity, passion, and the pursuit of excellence, we empower each other to reach our highest potential and achieve remarkable outcomes.To support your professional development, you will have the opportunity to earn your EPA 608 Universal Refrigerant Certification, fully covered by Bozzuto, after your first year with us.

About Atomic SemiAtomic Semi is revolutionizing the semiconductor industry by building a compact, high-speed semiconductor fabrication facility.With today's technology and innovative approaches, we are capable of achieving this goal. Our in-house development of tools allows for rapid iterations and continuous enhancements.We are assembling a talented team of hands-on engineers across various disciplines including mechanical, electrical, hardware, computer, and process engineering. Our objective is to control the entire stack from atoms to architecture. We are driven by optimism for the future and are committed to pushing technological boundaries.Our philosophy is simple: smaller, faster, and self-built is better.We are confident in our team's ability to create anything. Our lab is equipped with 3D printers, diverse microscopes, e-beam writers, and general fabrication tools. If we find something missing, we innovate to fill that gap.Atomic was founded by Sam Zeloof and Jim Keller. Sam is renowned for designing chips in his garage, while Jim is a veteran leader in the semiconductor sector with over 40 years of experience.About the RoleWe are seeking a proactive Facilities Technician to ensure the seamless operation of our office, lab, and production environments. This hands-on role is ideal for someone who enjoys troubleshooting, building, and problem-solving in real-time.Your responsibilities will span our facilities—including the office, lab, and light industrial areas—addressing maintenance needs, repairs, minor constructions, equipment setups, and vendor management. You might find yourself diagnosing an issue one day and assembling furniture or running cables the next, as well as supporting lab installations and coordinating contractor visits.In a fast-paced startup atmosphere, priorities shift rapidly, equipment may require adjustments, and workspaces are continuously evolving. We are looking for a practical, dependable, and meticulous individual who takes pride in maintaining safe and functional surroundings. No task is too small; if it needs to be done, we get it done.

Astranis is a pioneering company focused on constructing advanced satellites for high orbits, thereby extending humanity’s reach within our solar system. Currently, our satellites are delivering dedicated and secure networks to a diverse array of sophisticated clients around the globe—including major enterprises, sovereign governments, and the US military. With five satellites already in orbit and numerous launches on the horizon, we are addressing a robust backlog exceeding $1 billion in commercial contracts.Astranis stands out as the preferred satellite communications partner for clients requiring stringent standards in uptime, data security, network visibility, and customization. Backed by over $750 million from top-tier investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs designs, builds, and operates cutting-edge satellites from our expansive 153,000 sq. ft. headquarters in Northern California.PCBA TechnicianAs a PCBA Technician at Astranis, you will thrive in a dynamic environment, providing crucial support for avionics, power, and payload systems. Your role will involve the assembly and testing of an extensive range of circuit boards, harnesses, and various testing equipment. Collaborating closely with engineering teams, you will tackle R&D and production system challenges, resolving any issues that arise.

Plasmidsaurus provides sequencing services to scientists in academic and commercial research. By making plasmid sequencing faster and more affordable, the team connects labs worldwide and helps researchers access genomic data efficiently. With the recent addition of RNA-seq services, Plasmidsaurus continues to expand its support for research communities. Role overview The Lab Technician prepares DNA libraries and performs sequencing tasks that directly support scientific research. This position plays a key part in helping researchers advance their projects and contribute to new discoveries. Location This role is based in San Francisco.

Stressfree is seeking an Automotive Technician based in San Francisco. The main focus of this position is to maintain and repair vehicles, ensuring each one remains safe and dependable for customers. Technical ability and a careful approach are important in this role. Key responsibilities Handle routine maintenance and diagnostic assessments on a range of vehicles Troubleshoot and repair both mechanical and electrical problems Follow safety protocols and meet quality standards on every job Work closely with a team dedicated to reliable service Requirements Background in vehicle maintenance and repair Keen attention to detail Comfortable working in an active shop environment Strong commitment to customer safety and satisfaction

Why join usBrex is revolutionizing the way businesses manage their finances through our AI-powered spend platform. We empower companies to spend confidently with our integrated corporate cards, banking solutions, and global payment capabilities, alongside intuitive software designed for travel and expenses. Our platform is trusted by tens of thousands of businesses, from startups to enterprises, including industry leaders like DoorDash, Flexport, and Compass, to proactively control spending, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your limits, challenging the status quo, and collaborating with some of the brightest minds in the tech industry. We are committed to building a diverse team and fostering an inclusive culture where your potential is only limited by your ambition. We provide you with the tools, resources, and support necessary for your career growth.Data at BrexThe Data organization at Brex is dedicated to developing insights, models, and robust data infrastructure for various teams across the company, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers collaborate to make data—and the insights derived from it—a vital asset for the entire organization.What you’ll doAs a Data Analyst II, you will play a pivotal role in enhancing the operational tracking and reporting capabilities across diverse business teams at Brex. Collaborating closely with Data Scientists and Data Engineers, you will generate impactful insights through visualizations, self-service tools, and ad-hoc analyses, making this a high-impact role in a dynamic fintech environment where your contributions will directly influence strategic decisions.Where you’ll workThis position is based in our San Francisco office. We embrace a hybrid work environment that combines the energy and connections of in-office work with the flexibility of remote arrangements. Currently, we require a minimum of three coordinated in-office days per week (Monday, Wednesday, and Thursday), while also offering up to four weeks of fully remote work annually!ResponsibilitiesUtilize your data visualization and storytelling skills to create business intelligence solutions (such as Looker and/or Hex dashboards) that provide actionable insights.Conduct ad-hoc analyses and deep dives to answer business inquiries, uncover trends, and deliver data-driven recommendations.Develop self-service data tools and processes that empower stakeholders to independently monitor their performance and metrics.

The City and County of San Francisco is seeking a dedicated and detail-oriented Medical Records Technician (2112) to join our Department of Public Health. Under general supervision, you will play a crucial role in analyzing, coding, and compiling medical records for patients treated at our medical facilities. This position also involves assisting medical staff with specific research projects and supervising clerical personnel within the Medical Records Department.Key responsibilities include:Training and mentoring clerical staff, overseeing their work quality, and assisting in workflow and production standards development.Acting as a liaison among healthcare providers and managers, ensuring timely communication regarding medical records and resolving any issues that arise.Analyzing medical record deficiencies in line with Information Management Standards and ensuring documentation compliance.Managing complex eFaxes workflow.Coding medical procedures and diagnoses using ICD-10-CM, ICD-10-PCS, and CPT codes for billing and data analysis.Processing and ensuring compliance of medical records, including filing and revising as necessary.Abstracting information for statistical indexing and preparing reports for various official agencies.Supporting medical staff in data compilation for research projects.Preparing hospital records for court and ensuring their return to the appropriate location.Consulting with medical personnel to ensure accurate and complete medical records.Performing additional duties as assigned.

Join us as a Robotics Technician, where you'll play a critical role in the standardization and integration of industrial control systems within our Robotics R&D Laboratory. At OSARO, we are at the forefront of innovation, developing software and machine learning solutions that are revolutionizing the robotics industry by providing industrial robots with Level 4 autonomy. This advanced autonomy allows robots to execute a diverse array of tasks and seamlessly integrate with our customers’ intricate software ecosystems.In this position, you will work closely with our research and software engineering teams to identify, analyze, and resolve quality issues. Your responsibilities will include conducting audits, analyzing defect trends, and spearheading continuous improvement initiatives.We’re looking for someone who is not only passionate about building innovative solutions but also takes pride in ownership of their work. You thrive in dynamic environments and value open communication, believing in the importance of accountability and follow-through.

About NudgeAt Nudge, we are dedicated to pioneering advanced technology that interfaces with the brain to enhance human well-being. Our innovative approach focuses on creating a non-invasive, ultrasound-based device capable of stimulating and imaging the brain with remarkable precision and depth. This initiative integrates state-of-the-art hardware, software, and research to develop products that can positively impact millions, with the potential to reach billions.To achieve our ambitious goals, we seek to build exceptional teams across all functions. We recruit individuals who excel in their fields, are passionate about tackling challenging problems, and maintain a relentless commitment to excellence and integrity.About the RoleAs an Engineering Technician at Nudge, your responsibilities will include:Collaborating with engineers to fabricate and assemble electromechanical components and systems for benchtop development and clinical studies.Implementing and enhancing test procedures for ultrasound systems.Assisting in the deployment, verification, and maintenance of systems utilized in clinical research studies.Contributing to the smooth operation of the lab through support in 3D printing, equipment maintenance, materials inventory, and more.About YouWe are looking for technicians at various experience levels, ideally with a minimum of 2 years of industry experience. Regardless of your level, you should possess:A degree in an engineering discipline or equivalent hands-on experience.Demonstrated strong technical execution in an engineering or technician capacity.A proven ability to work independently while collaborating closely with cross-functional engineering teams.Comfort in a fast-paced, dynamic work environment.A track record of exceptional technical contributions.Strong attention to detail and organizational skills.

Astranis is at the forefront of satellite technology, developing advanced satellites that enhance humanity's exploration of space. Our satellites deliver dedicated, secure communication networks to a diverse clientele, ranging from large corporations and government entities to the US military. With five satellites already in orbit and several more scheduled for launch, we are poised to address a robust backlog of over $1 billion in commercial contracts.As the go-to partner for satellite communications, Astranis excels in delivering high uptime, superior data security, and tailor-made solutions for clients with demanding needs. We have successfully secured over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity. Our dedicated team of 450 engineers and entrepreneurs operates from our expansive 153,000 sq. ft. headquarters located in Northern California, USA.Facilities TechnicianWe invite you to join our dynamic team as a Facilities Technician, where your contributions will be integral to maintaining and enhancing the operational efficiency of our satellite manufacturing facilities and office environment. This role provides a unique opportunity to collaborate with a close-knit team, utilizing various tools and equipment to ensure seamless daily operations.

Join our team as a Pharmacy Technician where you will play a crucial role in supporting our customers and ensuring their satisfaction. This position involves assisting in the management of prescriptions and providing exceptional service to our valued clients.PLEASE NOTE: This is a test job posting for Lever's testing environment - please do not apply for this position.Lever, founded a decade ago, is at the forefront of revolutionizing recruitment strategies. Our innovative hiring software is trusted by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. We are recognized for our exceptional workplace culture, having been awarded as the #1 place to work in San Francisco and a top employer nationwide. If you’re passionate about talent acquisition and want to be part of a pioneering team, we would love to hear from you!

About Poseidon Aerospace:Poseidon Aerospace is at the forefront of innovation, specializing in the design and operation of unmanned aircraft for commercial logistics and defense applications. Our flagship platforms, the Heron seaplane and the Egret STOL aircraft, are capable of transporting two tons of payload over distances exceeding a thousand nautical miles. With our headquarters in the vibrant city of San Francisco and additional offices in Washington, DC and Maine, we are committed to advancing the future of aerospace technology.This program is a full-time, in-person position based in San Francisco.The Maine Composites Bridge program aims to bolster Maine's industrial future by providing local composite technicians the chance to engage in advanced aerospace manufacturing at Poseidon's headquarters. By leveraging Maine's rich tradition in naval manufacturing, participants will acquire hands-on experience with state-of-the-art aerospace technologies before returning to apply their newly acquired skills within Maine's manufacturing landscape.About the Role:As a Composite Technician, you will play a crucial role in the fabrication and assembly of advanced composite components for aerospace prototype and development projects. This position demands a deep understanding of composite materials, custom tooling, and hands-on manufacturing techniques. We seek a proficient fabricator capable of interpreting engineering designs, creating tooling as needed, and managing both unique and high-volume composite builds from inception to completion.