GTM Strategy & Operations Lead for Enterprise at OpenAI

OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

OpenAI is hiring a GTM Strategy & Growth Lead to focus on API products in San Francisco. This position centers on building and executing go-to-market strategies that help expand the reach and impact of OpenAI’s API offerings. Role overview The GTM Strategy & Growth Lead works closely with teams across the company to align product, marketing, and sales efforts. The role requires using data-driven insights to identify opportunities and guide decisions that support business growth. Key responsibilities Develop and implement go-to-market plans for API products Collaborate with cross-functional partners to drive adoption and usage Analyze data to uncover trends and inform strategy Who OpenAI is looking for This role suits someone interested in shaping how AI products are adopted and used. Experience with go-to-market strategy, growth initiatives, and working with APIs will be valuable.

OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

About Our TeamAt OpenAI, we are dedicated to developing cutting-edge AI systems that enhance human capabilities and revolutionize the way work is accomplished. Our Go-To-Market (GTM) organization plays a critical role in delivering these innovations to our clients, fostering adoption, maximizing usage, and ensuring lasting value.We are excited to announce the search for our inaugural Sales Programs Lead, a pivotal role that involves establishing this function from the ground up. Situated within the GTM Strategy team, you will be tasked with pinpointing effective strategies to accelerate growth and transforming those insights into scalable programs that enhance pipeline generation, improve conversion rates, and boost sales productivity.This role is high-impact, bridging both strategic and tactical elements. You will collaborate directly with GTM leadership to assess business performance, prioritize key opportunities, and create the systems necessary for organizational scaling.ResponsibilitiesOperate at the core of the GTM organization, collaborating with Sales, Marketing, Product, and Operations to identify gaps in pipeline generation, deal progression, and seller effectiveness.As the first member of the Sales Programs team, you will shape the function: deciding where to invest, how to prioritize, and how to measure success. You will translate complex business challenges into structured programs and ensure their effective execution and scaling.Key ActivitiesIdentify and prioritize high-impact growth initiatives across pipeline generation, conversion enhancement, and sales productivity.Collaborate with GTM leadership to define priorities and translate business objectives into actionable program strategies.Design and implement programs that stimulate pipeline creation, expedite deal cycles, and enhance win rates.Convert strategic priorities into structured, actionable, and repeatable initiatives.Oversee program success from inception to completion, including defining metrics, monitoring performance, and ensuring accountability.Lead cross-functional initiatives involving Sales, Marketing, Product, Enablement, and Operations.Align senior stakeholders on priorities, timelines, and desired outcomes while skillfully managing ambiguity and trade-offs.Develop and refine the operational framework for sales programs, establishing processes, frameworks, and feedback mechanisms.

About Our TeamAt OpenAI, we are dedicated to developing safe and beneficial artificial general intelligence (AGI) for all of humanity. Our ambitious mission unites some of the brightest minds in science, engineering, and business. The Go-To-Market (GTM) organization plays a crucial role in helping clients understand, integrate, and expand their use of OpenAI’s innovative products and platform. Within this framework, Revenue Operations collaborates closely with Sales, Finance, and HR/People teams to ensure disciplined planning and performance management. The GTM Planning team is pivotal in translating company strategy into actionable targets, segmentation, and coverage models, ensuring our GTM strategy is both analytically sound and operationally effective as we grow.About the RoleWe are seeking a talented GTM Planning Specialist to take charge of target setting, segmentation, and coverage design for our GTM organization. This high-impact individual contributor position is essential in defining how we establish targets, organize GTM teams, and allocate coverage across various segments and regions. You will play a key role in converting company growth objectives into clear, actionable plans for execution in the field, fostering consistency and rigor in GTM planning processes. Close collaboration with Sales, Technical Success, and Finance leadership will be crucial in shaping planning decisions, navigating trade-offs, and continually enhancing our strategies for maximizing growth and efficiency.Key ResponsibilitiesTarget Setting & Quota Design• Define and manage the GTM region and segment target-setting methodology.• Convert company-wide revenue objectives into specific quotas across segments, roles, and regions.• Collaborate with Finance and GTM leadership to navigate trade-offs among growth, efficiency, and coverage.Segmentation Strategy & Coverage Design• Establish and refine customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions).• Continuously adjust segmentation strategies based on key performance indicators and market trends.• Ensure consistent application of segmentation throughout planning and territory execution.• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement.Performance Insights & Decision Support• Analyze key drivers of GTM performance (e.g., attainment rates, segment performance, book sizes, coverage ratios).• Identify and recommend opportunities for enhancing growth and efficiency.• Provide clear, actionable insights based on analyses to inform leadership decisions.Stakeholder Partnership & Communication• Collaborate closely with Sales leadership to ensure plans are realistic and executable.

OpenAI is hiring a Growth Lead to focus on go-to-market strategy for the Codex division in San Francisco. This position centers on increasing product adoption and supporting growth initiatives. Role overview The Growth Lead will work closely with teams across the company to spot new market opportunities. The goal is to shape strategies that make Codex products more accessible and appealing to customers. What you will do Develop and refine go-to-market plans for Codex offerings Collaborate with product, marketing, and other teams to align on growth objectives Create campaigns aimed at reaching and engaging target audiences Requirements Experience building and executing go-to-market strategies Strong ability to work with cross-functional groups Skilled at identifying and acting on market opportunities

Virio is based in San Francisco and focuses on transforming how B2B companies approach go-to-market strategy. The team, supported by leaders from LinkedIn, YouTube, HubSpot, Rippling, and Google, develops tools and strategies that help organizations engage their markets and drive revenue using executive-led content. Role overview The GTM Strategy & Operations - Enterprise Business Partner will take ownership of scaling outbound and top-of-funnel programs. This role works closely with founders and sales leadership to design and execute outbound strategies that connect with high-value prospects and drive new business. What you will do Direct outbound strategy, including identifying targets, developing messaging, automating outreach, and running campaigns across email, LinkedIn, and events. Collaborate with founders and Account Executives to uncover and secure major business opportunities. Lead, coach, and manage a small team of Business Development Representatives (BDRs). Develop scalable playbooks for prospecting, outreach, and meeting scheduling. Align outbound campaigns with growth, content, paid media, and event teams. Test and refine messaging, outreach cadences, and tools to improve conversion rates. Set the pace for outbound activities by participating directly alongside the team. Foster a culture of speed, accountability, and continuous improvement through coaching. Work with the CEO, Head of Growth, and GTM leaders on strategic projects and execution. Requirements Experience managing outbound sales or development, ideally in fast-moving or early-stage companies. Proven ability to build and manage revenue-generating pipelines. Comfortable as a player-coach, balancing hands-on execution with team development. Strong at building scalable, repeatable processes and using sales tools effectively. Familiar with modern outbound platforms such as Clay, Apollo, HubSpot, and LinkedIn. Excellent written and verbal communication skills. Location and compensation Location: San Francisco (in-person, on-site, full-time) Total compensation: $280K–$420K Base salary: $150K–$180K plus performance-based cash bonuses

About the RoleWe are seeking a dynamic Special Projects Lead in Business Strategy & Operations to amplify the influence of Global GTM Data Science and AI Solutions at OpenAI. This pivotal role combines strategy, operations, market intelligence, enablement, and execution. You will collaborate across GTM, RevOps, Data Science, and leadership to pinpoint opportunities, spearhead high-priority strategic initiatives, and operationalize AI-driven solutions that enhance commercial results.This high-impact position is ideal for a strategic thinker with a strong execution focus and a deep understanding of AI, who possesses excellent business acumen and a proactive mindset. You should feel at ease navigating between executive-level business reviews, cross-functional problem-solving, and creating practical materials that facilitate the adoption of new data science solutions by our teams.What You’ll DoLead special projects within Global GTM Data Science and AI Solutions, overseeing everything from strategy formulation to execution.Develop and scale competitive intelligence capabilities to guide GTM priorities, competitive positioning, and commercial prospects.Coordinate business performance updates for the CRO, delivering executive-ready insights, metrics, and narratives.Create enablement materials that facilitate the adoption of GTM data solutions and tools across sales and related teams.Translate complex analyses and AI capabilities into straightforward, actionable recommendations for business stakeholders.Define operating rhythms, business review cadences, and scalable processes for the organization.Support strategic planning, operational reviews, and significant leadership communications.Transform ambiguity into clarity on fast-paced, high-priority challenges.Act as a liaison between technical and business teams to ensure AI solutions are practical, embraced, and linked to measurable business impacts.What We’re Looking For8+ years of experience in strategy, business operations, or consulting, preferably in rapidly growing technology environments.Experience in top-tier consulting firms such as McKinsey, BCG, or Bain, with a track record of driving strategic and operational initiatives.Strong grasp of business performance management, commercial metrics, and executive reporting.Proven experience collaborating closely with RevOps, sales, and business operations teams.

About Our TeamAt OpenAI, our User Operations team plays a pivotal role in delivering outstanding customer experiences with our cutting-edge products. We tackle intricate issues, offer expert technical support, and empower our customers to fully leverage the benefits of our offerings. Collaborating closely with Sales, Technical Success, Product, and Engineering teams, we strive to ensure a seamless experience for our diverse customer base, ranging from innovative startups to established global enterprises.About the PositionWe are on the lookout for a proactive Strategic Operations Specialist to lead transformative initiatives within OpenAI’s customer support landscape. In this role, you will partner with leaders across User Operations and the broader organization to enhance, mature, and refine our support operations. Your focus will be on strategic projects that elevate the customer journey and optimize operational efficiency, ensuring our support capabilities scale effectively alongside business growth.You will immerse yourself in understanding our organizational goals—where we currently stand and where we aim to be—while driving the execution of a vision that prioritizes exceptional support. This position transcends traditional playbook development; as AI continues to revolutionize customer interactions and operational frameworks, we require a forward-thinking strategist who can anticipate future needs and shape the next era of customer support at OpenAI and beyond.Key ResponsibilitiesCollaborate with User Operations and cross-functional teams to harness AI and LLMs, playing an integral role in our technological advancement.Engage with leadership to identify, assess, and prioritize strategic and operational initiatives, ensuring they align with our company’s objectives and unique needs.Embrace a fast-paced environment, fostering program structures that promote efficiency and execution.Partner with product, engineering, and data teams to uncover and tackle essential operational challenges and scaling opportunities, focusing on automation, process enhancement, and improved self-service capabilities.

OpenAI’s Go-To-Market (GTM) group helps customers understand, adopt, and scale OpenAI’s products and platform. The Strategic Planning team, part of Revenue Operations, serves as a bridge between Strategic Finance and GTM Leadership. This group manages target setting, capacity planning, investment strategy, and organizational design to create data-driven plans that support business growth. Role overview The GTM Strategic Planning Analyst plays a key part in shaping how OpenAI plans, invests, and scales its revenue organization. This role partners with Strategic Finance and GTM Leadership to turn financial goals into concrete plans for regions, segments, and teams in Sales and Technical Success. The analyst leads headcount and investment planning, builds target-setting frameworks, manages performance analyses, and coordinates planning processes to keep the organization aligned. Strong analytical skills, experience in GTM strategy and financial modeling, and the ability to influence senior leaders are essential for success. Key responsibilities Collaborate with Strategic Finance and GTM Leadership to translate financial plans into specific goals, investment priorities, and operational strategies for regions and segments. Develop investment and resource plans across GTM functions, ensuring alignment with strategic priorities and financial forecasts. Oversee analysis of attainment, productivity, and performance to identify risks, opportunities, and areas for improvement. Break down high-level strategic plans into field targets to drive accountability and performance management across the revenue organization. Lead bi-annual planning cycles, coordinating with Finance, GTM Leadership, Field Operations, Data, and Enablement teams. Produce data-driven insights to support GTM strategy, including segmentation and organizational design decisions. Act as a strategic partner to GTM Leadership, combining analytical depth with strong stakeholder engagement. Location This role is based in San Francisco.

Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.

Join abridge as the GTM Finance & Strategy Lead, where you will be at the forefront of shaping our go-to-market strategies. In this pivotal role, you will leverage your financial expertise to drive strategic initiatives that support our growth objectives.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. By harnessing our unique blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we proudly employ a diverse team of more than 2,000 innovative minds across 26 global offices. With a valuation of US$8 billion and support from industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global payments and financial services. If you are prepared to engage in the most ambitious work of your career, we invite you to join us.

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

About Our TeamAt OpenAI, our mission is to ensure that artificial intelligence serves the benefit of all humanity. The Strategy & Operations team is pivotal in orchestrating cross-company preparedness and response to critical events, partnering with various teams to manage essential programs that impact the organization. We are looking for individuals who exhibit maturity, possess a strong executive presence, and demonstrate sound judgment in complex and high-stakes situations.About the RoleWe invite applications from candidates who excel in collaborating with technical teams while ensuring internal alignment during significant events such as major product launches and other external occurrences that may affect our users and offerings. The Program Manager will work closely with various functional teams, focusing particularly on product and trust & safety initiatives.This position is based in San Francisco, CA, and follows a hybrid work model with three days in the office each week. We also provide relocation assistance for new hires.Key Responsibilities:Lead and manage special projects across the Strategy team and company-wide initiatives, requiring robust planning, cross-functional coordination, and familiarity with product teams, with an emphasis on safety and product support.Effectively absorb and synthesize information from diverse sources to inform decision-making and deliver clear updates, recommendations, and trade-offs tailored for both product-focused and executive audiences.Facilitate processes across multiple teams to guarantee a cohesive and efficient response during critical situations.Collaborate with cross-functional teams to ensure effective prioritization and rapid response to urgent issues.Contribute to the development of our rapid response toolkit through hands-on investment and testing of new tools to enhance team operations and key playbook development.Identify, assess, and prioritize emerging risks and escalations, support sensitive investigations, product mitigations, and red-teaming efforts.Be available to support team on-call duties during weekends as assigned.You May Excel in This Role If You Have:6–10 years of demonstrated experience working with Product or technical teams, Program Management, Crisis Management, Escalations Management, Consulting, or a related role.Exceptional communication skills and the ability to navigate complex situations with ease.A proactive approach to problem-solving and a commitment to continuous improvement.

Join Our TeamAt OpenAI, our Equity Programs team is dedicated to crafting and managing equity frameworks that synchronize our workforce with the long-term goal of responsibly developing and deploying universally beneficial artificial general intelligence (AGI). Our mission is to ensure that our equity programs are strategically designed, scalable, and anchored in robust governance as OpenAI continues to expand.Through close collaboration with Finance, Legal, and HR leaders, we create competitive equity offerings that not only attract but also retain and inspire exceptional talent, aligning with our overarching mission.Your RoleWe are seeking an Executive Compensation Lead to influence how OpenAI compensates its senior leadership. This pivotal individual contributor role will focus on executive compensation strategy, equity design, and governance within a dynamic, high-stakes environment.In this position, you will work directly with senior leadership, Finance, Legal, and the Compensation Committee to architect and assess executive compensation frameworks, evaluate equity utilization and dilution, and provide support for crucial compensation decisions. You will take charge of comprehensive executive compensation analyses, including benchmarking, modeling, and crafting clear, board-ready materials that guide leadership and committee decisions.This position is perfect for someone with extensive executive compensation expertise, strong analytical skills, and the capability to convert complex pay and governance considerations into actionable, decision-ready advice. This role reports directly to the Head of Equity Programs.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

About UsAt Rillet, we empower accounting and finance teams with cutting-edge tools and insights. Our mission is to help organizations achieve unparalleled speed, accuracy, and clarity in their financial operations.As an AI-driven ERP solution, Rillet enables a zero-day close with a unique data model that serves as a unified source of truth. Our extensive suite of native integrations—including Stripe, Ramp, and Salesforce—coupled with automated workflows and multi-entity consolidation, positions us as leaders in the industry. Our innovative AI agents provide specialized support in areas like accruals and audits, contributing to our consistently perfect customer satisfaction score. High-growth AI companies such as Mercer, Windsurf, and Function Health appreciate our rapid deployment capabilities as their financial needs evolve.With a significant market opportunity ahead, we have successfully secured $100M in funding from top investors like Sequoia, a16z, and First Round to advance our goal of helping businesses operate at the speed of AI.Our CultureRillet thrives on a fast-paced environment where intelligence is just the starting point. We seek individuals who embody speed, agency, and adaptability.Our team members are proactive and mission-driven, creating strategies that yield exceptional results beyond initial expectations. We focus on customer needs, ensuring that we tackle the most critical projects, even if they diverge from the initial plan.While accounting expertise is not a prerequisite, a deep appreciation for the financial empowerment our tools provide to clients is essential. Our team is passionate about supporting the financial frameworks of the world’s fastest-growing businesses.Position OverviewWe are in search of a pioneering GTM Operations Lead to establish and refine the operational backbone of our go-to-market strategy from its inception.This is a foundational role where you will not inherit existing structures; instead, you will create the systems, data models, and operational rhythms necessary to drive Sales, Marketing, and future GTM initiatives such as Account Management and Partnerships. Your work will lay the groundwork for clarity and efficiency in what is currently an ambiguous environment.Candidates should have a proven track record of building GTM/RevOps in an early-stage SaaS environment and possess hands-on experience with Salesforce or similar platforms, developing them from the ground up.