Gtm Strategy Growth Lead Api At Openai San Francisco jobs in San Francisco – Browse 10,642 openings on RoboApply Jobs
Gtm Strategy Growth Lead Api At Openai San Francisco jobs in San Francisco
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GTM Strategy & Growth Lead - API at OpenAI | San Francisco
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Experience Level
Entry Level
Qualifications
Proven experience in GTM strategy and execution, particularly in technology or API products. Strong analytical skills with the ability to interpret complex data sets. Excellent communication and collaboration skills, able to work effectively with diverse teams. Experience in a fast-paced startup environment is a plus.
About the job
OpenAI is hiring a GTM Strategy & Growth Lead to focus on API products in San Francisco. This position centers on building and executing go-to-market strategies that help expand the reach and impact of OpenAI’s API offerings.
Role overview
The GTM Strategy & Growth Lead works closely with teams across the company to align product, marketing, and sales efforts. The role requires using data-driven insights to identify opportunities and guide decisions that support business growth.
Key responsibilities
Develop and implement go-to-market plans for API products
Collaborate with cross-functional partners to drive adoption and usage
Analyze data to uncover trends and inform strategy
Who OpenAI is looking for
This role suits someone interested in shaping how AI products are adopted and used. Experience with go-to-market strategy, growth initiatives, and working with APIs will be valuable.
About OpenAI
OpenAI is at the forefront of artificial intelligence research and development. We are dedicated to ensuring that AI benefits all of humanity. Our team consists of leading experts and innovators pushing the boundaries of technology. Join us as we build cutting-edge AI solutions.
OpenAI is hiring a GTM Strategy & Growth Lead to focus on API products in San Francisco. This position centers on building and executing go-to-market strategies that help expand the reach and impact of OpenAI’s API offerings. Role overview The GTM Strategy & Growth Lead works closely with teams across the company to align product, marketing, and sales efforts. The role requires using data-driven insights to identify opportunities and guide decisions that support business growth. Key responsibilities Develop and implement go-to-market plans for API products Collaborate with cross-functional partners to drive adoption and usage Analyze data to uncover trends and inform strategy Who OpenAI is looking for This role suits someone interested in shaping how AI products are adopted and used. Experience with go-to-market strategy, growth initiatives, and working with APIs will be valuable.
OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.
About Our TeamAt OpenAI, we are dedicated to developing cutting-edge AI systems that enhance human capabilities and revolutionize the way work is accomplished. Our Go-To-Market (GTM) organization plays a critical role in delivering these innovations to our clients, fostering adoption, maximizing usage, and ensuring lasting value.We are excited to announce the search for our inaugural Sales Programs Lead, a pivotal role that involves establishing this function from the ground up. Situated within the GTM Strategy team, you will be tasked with pinpointing effective strategies to accelerate growth and transforming those insights into scalable programs that enhance pipeline generation, improve conversion rates, and boost sales productivity.This role is high-impact, bridging both strategic and tactical elements. You will collaborate directly with GTM leadership to assess business performance, prioritize key opportunities, and create the systems necessary for organizational scaling.ResponsibilitiesOperate at the core of the GTM organization, collaborating with Sales, Marketing, Product, and Operations to identify gaps in pipeline generation, deal progression, and seller effectiveness.As the first member of the Sales Programs team, you will shape the function: deciding where to invest, how to prioritize, and how to measure success. You will translate complex business challenges into structured programs and ensure their effective execution and scaling.Key ActivitiesIdentify and prioritize high-impact growth initiatives across pipeline generation, conversion enhancement, and sales productivity.Collaborate with GTM leadership to define priorities and translate business objectives into actionable program strategies.Design and implement programs that stimulate pipeline creation, expedite deal cycles, and enhance win rates.Convert strategic priorities into structured, actionable, and repeatable initiatives.Oversee program success from inception to completion, including defining metrics, monitoring performance, and ensuring accountability.Lead cross-functional initiatives involving Sales, Marketing, Product, Enablement, and Operations.Align senior stakeholders on priorities, timelines, and desired outcomes while skillfully managing ambiguity and trade-offs.Develop and refine the operational framework for sales programs, establishing processes, frameworks, and feedback mechanisms.
OpenAI is hiring a Growth Lead to focus on go-to-market strategy for the Codex division in San Francisco. This position centers on increasing product adoption and supporting growth initiatives. Role overview The Growth Lead will work closely with teams across the company to spot new market opportunities. The goal is to shape strategies that make Codex products more accessible and appealing to customers. What you will do Develop and refine go-to-market plans for Codex offerings Collaborate with product, marketing, and other teams to align on growth objectives Create campaigns aimed at reaching and engaging target audiences Requirements Experience building and executing go-to-market strategies Strong ability to work with cross-functional groups Skilled at identifying and acting on market opportunities
OpenAI’s Go-To-Market (GTM) group helps customers understand, adopt, and scale OpenAI’s products and platform. The Strategic Planning team, part of Revenue Operations, serves as a bridge between Strategic Finance and GTM Leadership. This group manages target setting, capacity planning, investment strategy, and organizational design to create data-driven plans that support business growth. Role overview The GTM Strategic Planning Analyst plays a key part in shaping how OpenAI plans, invests, and scales its revenue organization. This role partners with Strategic Finance and GTM Leadership to turn financial goals into concrete plans for regions, segments, and teams in Sales and Technical Success. The analyst leads headcount and investment planning, builds target-setting frameworks, manages performance analyses, and coordinates planning processes to keep the organization aligned. Strong analytical skills, experience in GTM strategy and financial modeling, and the ability to influence senior leaders are essential for success. Key responsibilities Collaborate with Strategic Finance and GTM Leadership to translate financial plans into specific goals, investment priorities, and operational strategies for regions and segments. Develop investment and resource plans across GTM functions, ensuring alignment with strategic priorities and financial forecasts. Oversee analysis of attainment, productivity, and performance to identify risks, opportunities, and areas for improvement. Break down high-level strategic plans into field targets to drive accountability and performance management across the revenue organization. Lead bi-annual planning cycles, coordinating with Finance, GTM Leadership, Field Operations, Data, and Enablement teams. Produce data-driven insights to support GTM strategy, including segmentation and organizational design decisions. Act as a strategic partner to GTM Leadership, combining analytical depth with strong stakeholder engagement. Location This role is based in San Francisco.
Join Our TeamAt OpenAI, our Equity Programs team is dedicated to crafting and managing equity frameworks that synchronize our workforce with the long-term goal of responsibly developing and deploying universally beneficial artificial general intelligence (AGI). Our mission is to ensure that our equity programs are strategically designed, scalable, and anchored in robust governance as OpenAI continues to expand.Through close collaboration with Finance, Legal, and HR leaders, we create competitive equity offerings that not only attract but also retain and inspire exceptional talent, aligning with our overarching mission.Your RoleWe are seeking an Executive Compensation Lead to influence how OpenAI compensates its senior leadership. This pivotal individual contributor role will focus on executive compensation strategy, equity design, and governance within a dynamic, high-stakes environment.In this position, you will work directly with senior leadership, Finance, Legal, and the Compensation Committee to architect and assess executive compensation frameworks, evaluate equity utilization and dilution, and provide support for crucial compensation decisions. You will take charge of comprehensive executive compensation analyses, including benchmarking, modeling, and crafting clear, board-ready materials that guide leadership and committee decisions.This position is perfect for someone with extensive executive compensation expertise, strong analytical skills, and the capability to convert complex pay and governance considerations into actionable, decision-ready advice. This role reports directly to the Head of Equity Programs.
The Office of the Chief Revenue Officer (CRO) at OpenAI shapes global go-to-market strategy, drives commercial growth, and forges key customer relationships. This team brings together Sales, Marketing, Product, and Research, ensuring the revenue organization stays agile and focused. Their work connects strategy with execution, strengthens OpenAI’s presence in high-stakes meetings, and relies on clear communication and innovative AI tools as the company grows. Role overview The Visual Storytelling & Innovation Lead will transform how the Office of the CRO communicates and operates. This position blends storytelling, design, and technology, managing executive narratives and leading early experiments with new OpenAI products. The role supports both strategic and operational projects, turning ideas into engaging stories and testing how new tools can enhance productivity and collaboration. Collaboration is central: the Lead works closely with leaders in Sales, Marketing, Product, and Communications, and partners directly with the CRO and Chief of Staff to translate high-level goals into compelling narratives and executive-ready materials. Work in this role shapes how OpenAI engages top customers, aligns teams across the revenue organization, and helps accelerate deal cycles through effective storytelling. Key responsibilities Create narratives and presentation designs for strategic events, executive briefings, and important customer meetings led by the CRO. Translate complex product strategies and customer insights into clear, persuasive visual and written stories. Showcase OpenAI’s capabilities with product demonstrations and interactive experiences that bring stories to life. Location This position is based in San Francisco.
About Our TeamAt OpenAI, we are dedicated to developing safe and beneficial artificial general intelligence (AGI) for all of humanity. Our ambitious mission unites some of the brightest minds in science, engineering, and business. The Go-To-Market (GTM) organization plays a crucial role in helping clients understand, integrate, and expand their use of OpenAI’s innovative products and platform. Within this framework, Revenue Operations collaborates closely with Sales, Finance, and HR/People teams to ensure disciplined planning and performance management. The GTM Planning team is pivotal in translating company strategy into actionable targets, segmentation, and coverage models, ensuring our GTM strategy is both analytically sound and operationally effective as we grow.About the RoleWe are seeking a talented GTM Planning Specialist to take charge of target setting, segmentation, and coverage design for our GTM organization. This high-impact individual contributor position is essential in defining how we establish targets, organize GTM teams, and allocate coverage across various segments and regions. You will play a key role in converting company growth objectives into clear, actionable plans for execution in the field, fostering consistency and rigor in GTM planning processes. Close collaboration with Sales, Technical Success, and Finance leadership will be crucial in shaping planning decisions, navigating trade-offs, and continually enhancing our strategies for maximizing growth and efficiency.Key ResponsibilitiesTarget Setting & Quota Design• Define and manage the GTM region and segment target-setting methodology.• Convert company-wide revenue objectives into specific quotas across segments, roles, and regions.• Collaborate with Finance and GTM leadership to navigate trade-offs among growth, efficiency, and coverage.Segmentation Strategy & Coverage Design• Establish and refine customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions).• Continuously adjust segmentation strategies based on key performance indicators and market trends.• Ensure consistent application of segmentation throughout planning and territory execution.• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement.Performance Insights & Decision Support• Analyze key drivers of GTM performance (e.g., attainment rates, segment performance, book sizes, coverage ratios).• Identify and recommend opportunities for enhancing growth and efficiency.• Provide clear, actionable insights based on analyses to inform leadership decisions.Stakeholder Partnership & Communication• Collaborate closely with Sales leadership to ensure plans are realistic and executable.
OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement
About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.
About Our TeamAt OpenAI, our Security organization is dedicated to fostering safe and responsible innovation on a global scale. As our systems, infrastructure, and research capabilities expand, we are committed to investing in top-tier security measures that protect our people, products, and users while maintaining our momentum in progress.Our team is focused on safeguarding OpenAI’s environments by developing sophisticated detection systems, enhancing real-time response capabilities, scaling telemetry and logging infrastructure, and providing actionable threat intelligence to proactively counter adversaries.About the RoleWe are on the lookout for a Global Detection and Response Lead who will take ownership of and enhance OpenAI’s cybersecurity detection and response operations. In this pivotal role, you will establish the strategy and oversee the execution of security monitoring, incident response, recovery, and post-incident enhancements across our global infrastructure.As a hands-on leader with substantial technical credibility and acute operational instincts, you will build and mentor high-performing teams, collaborate closely with Infrastructure, Research, Product Security, Enterprise Security, IT, and Engineering to ensure that detection and response capabilities are integrated into the systems that drive OpenAI.This role demands strategic thinking combined with practical leadership skills, requiring deep technical expertise, operational discipline, and the ability to cultivate high-performing teams in a dynamic environment.Key Responsibilities:Lead global detection and response operations, ensuring continuous monitoring, triage, investigation, containment, and remediation of security incidents across diverse networks and infrastructures.Mentor and manage several teams of senior engineers focused on observability, detection and response, and threat intelligence, strategically expanding these functions as OpenAI’s computational capacity and platform aspirations grow.Ensure exceptional operational readiness through management of incident response playbooks, on-call procedures, escalation protocols, and ongoing enhancements to response efficacy and agility.Enhance detection effectiveness by collaborating with engineering teams to ensure essential telemetry is accessible, reliable, and actionable across cloud, corporate, and production environments.Work collaboratively across all departments to assess and address emerging security challenges and risks.
OpenAI’s creative team shapes how artificial intelligence is seen and understood. Working alongside the latest advancements in AI, the group turns complex concepts into stories that resonate with people. Their projects range from large-scale campaigns and product launches to films, always placing human experience at the center. Team members who enjoy building narratives from scratch and exchanging new ideas thrive here. Role overview The Creative Copywriter will join OpenAI’s in-house creative team in San Francisco. This position plays a key role in defining and evolving the company’s voice at a pivotal moment. The copywriter works closely with design, product, and communications partners to craft copy for campaigns, launches, and cultural milestones. This job combines strategic thinking with strong writing skills. The copywriter helps make advanced technology feel accessible and relevant through clear, engaging language. Success in this role means understanding how words shape experience and making technical subjects understandable for a wide audience. Collaboration is central to the team’s process. OpenAI values curiosity, open dialogue, and kindness. The team encourages sharing and refining ideas together, balancing craft with decisiveness. This role is based in San Francisco, and relocation assistance is available for those moving to the area. What you will do Lead storytelling for brand campaigns, product launches, and integrated creative projects. Own narrative direction for major initiatives and creative workstreams. Translate OpenAI’s products and features into approachable, emotionally resonant stories. Develop concepts for campaigns, launch messaging, frameworks, and story arcs that align with brand strategy. Create content for launch events, product pages, social media, CRM, web, onboarding, and lifecycle communications. Establish scalable voice systems to maintain consistency across all channels.
Full-time|$175K/yr - $300K/yr|On-site|San Francisco, California
Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.
About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.
OpenAI is hiring a Field Engineer in San Francisco. This position centers on bringing advanced AI solutions into practical use across a range of industries. Role overview Field Engineers at OpenAI work directly with clients to implement AI technologies in real-world environments. The role involves hands-on problem solving and adapting solutions to meet client needs. Key responsibilities Collaborate with clients to understand technical requirements and goals Troubleshoot and resolve complex technical issues during deployment Support the rollout of new AI systems and ensure smooth integration Team and impact This role works closely with a group focused on bringing transformative technologies to market. Field Engineers contribute to both client success and the broader adoption of OpenAI’s products.
About Our TeamAt OpenAI, we are dedicated to creating safe artificial general intelligence (AGI) that benefits all of humanity. Our mission brings together some of the world's leading scientists, engineers, and business professionals in a collaborative environment focused on innovation.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively leverage our advanced AI products across various sectors. Comprising professionals from Sales, Solutions, Support, Marketing, and Partnerships, this team collaborates to deliver valuable solutions that expand AI accessibility.About the RoleAs an Account Director within our ChatGPT Enterprise Sales team, you will work closely with educational institutions and organizations to facilitate the adoption of OpenAI’s products. Your focus will be on guiding universities and K-12 institutions in evaluating and implementing ChatGPT Enterprise for administrators, faculty, and students.You will be instrumental in driving opportunities throughout the sales cycle, from lead generation to finalizing deals. Representing OpenAI as a thought leader in AI, you will collaborate with researchers, engineers, and solution strategists to advance our customers' AI initiatives. With the recent launch of ChatGPT Enterprise (August 2023), we are eager to welcome experienced Account Directors to our team, who will help onboard new clients and expand our existing customer base.This position is based in San Francisco, New York, or Washington DC, and follows a hybrid work model requiring three days in the office each week.Key Responsibilities:Guide enterprise clients from initial consideration to purchase decision.Collaborate with Account Associates, Solutions Engineering, and Customer Success teams to execute detailed customer evaluations, demonstrations, and pilot programs.Provide weekly forecasts of your sales pipeline and targets.Continuously analyze the industry landscape to inform product development and corporate strategies.Engage with solutions, marketing, communications, and business operations teams to enhance customer experiences.
About Our TeamThe Safety Systems organization at OpenAI is dedicated to ensuring the responsible development and deployment of our most advanced AI models. We create evaluations, safeguards, and safety frameworks to ensure that our models operate as intended in real-world scenarios.The Preparedness team plays a critical role within the Safety Systems organization, guided by OpenAI’s Preparedness Framework.As frontier AI models hold the potential for significant benefits to humanity, they also present escalating risks. The Preparedness team is essential in preparing for the development of increasingly capable frontier AI models, focusing on identifying, tracking, and preparing for catastrophic risks associated with these technologies.The mission of the Preparedness team includes:Monitoring and predicting the evolving capabilities of frontier AI systems, especially regarding risks that could have catastrophic consequences.Establishing concrete procedures, infrastructure, and partnerships to mitigate these risks and safely advance the development of powerful AI systems.The Preparedness team integrates capability assessment, evaluations, internal red teaming, and mitigations for frontier models, coordinating overall AGI preparedness. This fast-paced and impactful work holds significant importance for both our organization and society.About the RoleAs frontier AI systems become more capable, they exhibit greater autonomy, the ability to pursue long-term goals, adapt to feedback, and utilize tools. While these advancements offer immense potential, they also raise the risk of models behaving in misaligned or deceptive ways, which can be difficult to supervise or contain. Addressing the risk of loss of control is a key challenge in the safe development and deployment of advanced AI systems.In your role as a Researcher focused on loss of control mitigations, you will design and implement an end-to-end mitigation strategy aimed at reducing the risk of intentionally subversive or inadequately controllable behaviors in OpenAI’s products and internal operations. This position necessitates strong technical expertise and close collaboration across functions to ensure that safeguards are enforceable, scalable, and effective. You will directly contribute to establishing robust protections as model capabilities evolve.
About the TeamThe IT Systems Operations team is crucial in connecting Security, Engineering, and Employee Technology platforms, ensuring that employee-facing systems, identity workflows, and enterprise applications operate smoothly and reliably as the organization grows.In addition to implementation, the team creates structured operating patterns that guarantee platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently throughout the enterprise environment.About the RoleAs an IT Solutions Engineer, you will take ownership of identity-connected enterprise SaaS platforms and system change controls to uphold OpenAI’s compliance standards. Your responsibilities will include ensuring that production configurations, access models, and platform changes are compliant, auditable, and operated through defined controls. You will manage and operationalize controlled system and workflow changes across various identity platforms, SaaS applications, collaboration tools, and enterprise infrastructure.Collaboration with Security, Platform Engineering, and IT Support Operations is essential, as you will:Ensure consistent behavior of identity and access workflows across systemsImplement structured rollout and configuration practices for enterprise applicationsEnhance visibility and traceability of system changes affecting employee workflowsTranslate operational requirements into durable automation and policy-aligned implementationsSuccess in this position requires not only strong engineering skills but also sound operational judgment, meticulous documentation practices, and effective cross-functional collaboration.In this role, you will:Enterprise SaaS & Identity Platform OwnershipManage administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with established control requirements.Oversee onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.Guarantee reliable propagation of lifecycle events across downstream systems and maintain an accurate, auditable access state.
Join Our Team:At OpenAI, our mission is to ensure that the advancements in artificial intelligence benefit everyone. Our Science team is dedicated to creating AI-driven products that empower scientists and researchers to enhance their thinking, accelerate their work, and foster breakthroughs across various disciplines.With AI poised to transform scientific exploration, we recognize the challenges faced by researchers today—rising complexity, fragmented toolsets, and the need for rapid learning and reasoning across vast information landscapes. Our goal is to build exceptional OpenAI for Science experiences that facilitate scientific thinking, writing, analysis, and collaboration in fields such as mathematics, physics, biology, chemistry, and more.Your Role:We are looking for a talented and experienced Product Designer to shape the future of scientific product experiences. Your design expertise will be vital in creating intuitive, elegant, and innovative products that redefine the potential of AI tools for scientists. You will influence the entire product experience, from initial exploration and reasoning to writing, iteration, and collaboration.Key Responsibilities:Oversee the design and product direction of OpenAI's scientific offerings.Develop and launch high-quality products and enhancements, from initial concepts to polished prototypes.Collaborate with engineering, product management, AI researchers, and design colleagues to define and actualize product experiences.Conduct user research to gain insights into the workflows of scientists and researchers and apply those findings to improve our products.Contribute to the evolution of our design system.Help establish a vibrant design culture and support team growth.Tackle ambiguous challenges and drive them toward practical, high-quality solutions.
About Our TeamThe Safety Systems team at OpenAI oversees the entire lifecycle of safety measures for our cutting-edge models, ensuring responsible deployment that positively influences society. Our diverse work encompasses a range of research and engineering initiatives, including system-level safeguards, model training, evaluation, and red-teaming, all aimed at reducing misuse and misalignment while maintaining our stringent safety standards. We are committed to developing and deploying safe Artificial General Intelligence (AGI), nurturing a culture grounded in trust, responsibility, and transparency.We strive to learn continuously from our deployments, democratize the benefits of AI, and guarantee that our powerful tools align with human values and safety standards.About the RoleWe are seeking a dedicated Product Manager specializing in biosecurity risk. In this pivotal role, you will spearhead initiatives that ensure the safety, impact, and alignment of OpenAI’s frontier model deployments with user needs and technological advancements. You will establish strategic priorities, craft safety-oriented product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. Additionally, you will devise strategies to enhance the ecosystem, empowering others to stay ahead of adversaries. This position is ideal for a proactive and technically proficient product manager with a knack for adversarial thinking and a passion for solving complex, ambiguous challenges through structured analysis and collaborative decision-making.This role is located in San Francisco, CA, and relocation assistance is available.In this role, you will:Collaborate closely with research, engineering, data science, and policy teams, along with other stakeholders, to integrate safety throughout the development and deployment of frontier AI models.Create robust frameworks for identifying and mitigating deployment safety risks, utilizing data analysis, expert consultations, and adversarial assessments.Set strategic priorities and product roadmaps aimed at enhancing deployment safety, improving reliability, and managing new AI capabilities.Develop scalable methodologies, tools, and processes for evaluating, refining, and continuously enhancing our safety systems.Establish repeatable processes to weave cutting-edge AI safety research into OpenAI’s models and product offerings.Create and regularly refine clear, actionable metrics that effectively capture safety performance and inform decision-making.
OpenAI is hiring a GTM Strategy & Growth Lead to focus on API products in San Francisco. This position centers on building and executing go-to-market strategies that help expand the reach and impact of OpenAI’s API offerings. Role overview The GTM Strategy & Growth Lead works closely with teams across the company to align product, marketing, and sales efforts. The role requires using data-driven insights to identify opportunities and guide decisions that support business growth. Key responsibilities Develop and implement go-to-market plans for API products Collaborate with cross-functional partners to drive adoption and usage Analyze data to uncover trends and inform strategy Who OpenAI is looking for This role suits someone interested in shaping how AI products are adopted and used. Experience with go-to-market strategy, growth initiatives, and working with APIs will be valuable.
OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.
About Our TeamAt OpenAI, we are dedicated to developing cutting-edge AI systems that enhance human capabilities and revolutionize the way work is accomplished. Our Go-To-Market (GTM) organization plays a critical role in delivering these innovations to our clients, fostering adoption, maximizing usage, and ensuring lasting value.We are excited to announce the search for our inaugural Sales Programs Lead, a pivotal role that involves establishing this function from the ground up. Situated within the GTM Strategy team, you will be tasked with pinpointing effective strategies to accelerate growth and transforming those insights into scalable programs that enhance pipeline generation, improve conversion rates, and boost sales productivity.This role is high-impact, bridging both strategic and tactical elements. You will collaborate directly with GTM leadership to assess business performance, prioritize key opportunities, and create the systems necessary for organizational scaling.ResponsibilitiesOperate at the core of the GTM organization, collaborating with Sales, Marketing, Product, and Operations to identify gaps in pipeline generation, deal progression, and seller effectiveness.As the first member of the Sales Programs team, you will shape the function: deciding where to invest, how to prioritize, and how to measure success. You will translate complex business challenges into structured programs and ensure their effective execution and scaling.Key ActivitiesIdentify and prioritize high-impact growth initiatives across pipeline generation, conversion enhancement, and sales productivity.Collaborate with GTM leadership to define priorities and translate business objectives into actionable program strategies.Design and implement programs that stimulate pipeline creation, expedite deal cycles, and enhance win rates.Convert strategic priorities into structured, actionable, and repeatable initiatives.Oversee program success from inception to completion, including defining metrics, monitoring performance, and ensuring accountability.Lead cross-functional initiatives involving Sales, Marketing, Product, Enablement, and Operations.Align senior stakeholders on priorities, timelines, and desired outcomes while skillfully managing ambiguity and trade-offs.Develop and refine the operational framework for sales programs, establishing processes, frameworks, and feedback mechanisms.
OpenAI is hiring a Growth Lead to focus on go-to-market strategy for the Codex division in San Francisco. This position centers on increasing product adoption and supporting growth initiatives. Role overview The Growth Lead will work closely with teams across the company to spot new market opportunities. The goal is to shape strategies that make Codex products more accessible and appealing to customers. What you will do Develop and refine go-to-market plans for Codex offerings Collaborate with product, marketing, and other teams to align on growth objectives Create campaigns aimed at reaching and engaging target audiences Requirements Experience building and executing go-to-market strategies Strong ability to work with cross-functional groups Skilled at identifying and acting on market opportunities
OpenAI’s Go-To-Market (GTM) group helps customers understand, adopt, and scale OpenAI’s products and platform. The Strategic Planning team, part of Revenue Operations, serves as a bridge between Strategic Finance and GTM Leadership. This group manages target setting, capacity planning, investment strategy, and organizational design to create data-driven plans that support business growth. Role overview The GTM Strategic Planning Analyst plays a key part in shaping how OpenAI plans, invests, and scales its revenue organization. This role partners with Strategic Finance and GTM Leadership to turn financial goals into concrete plans for regions, segments, and teams in Sales and Technical Success. The analyst leads headcount and investment planning, builds target-setting frameworks, manages performance analyses, and coordinates planning processes to keep the organization aligned. Strong analytical skills, experience in GTM strategy and financial modeling, and the ability to influence senior leaders are essential for success. Key responsibilities Collaborate with Strategic Finance and GTM Leadership to translate financial plans into specific goals, investment priorities, and operational strategies for regions and segments. Develop investment and resource plans across GTM functions, ensuring alignment with strategic priorities and financial forecasts. Oversee analysis of attainment, productivity, and performance to identify risks, opportunities, and areas for improvement. Break down high-level strategic plans into field targets to drive accountability and performance management across the revenue organization. Lead bi-annual planning cycles, coordinating with Finance, GTM Leadership, Field Operations, Data, and Enablement teams. Produce data-driven insights to support GTM strategy, including segmentation and organizational design decisions. Act as a strategic partner to GTM Leadership, combining analytical depth with strong stakeholder engagement. Location This role is based in San Francisco.
Join Our TeamAt OpenAI, our Equity Programs team is dedicated to crafting and managing equity frameworks that synchronize our workforce with the long-term goal of responsibly developing and deploying universally beneficial artificial general intelligence (AGI). Our mission is to ensure that our equity programs are strategically designed, scalable, and anchored in robust governance as OpenAI continues to expand.Through close collaboration with Finance, Legal, and HR leaders, we create competitive equity offerings that not only attract but also retain and inspire exceptional talent, aligning with our overarching mission.Your RoleWe are seeking an Executive Compensation Lead to influence how OpenAI compensates its senior leadership. This pivotal individual contributor role will focus on executive compensation strategy, equity design, and governance within a dynamic, high-stakes environment.In this position, you will work directly with senior leadership, Finance, Legal, and the Compensation Committee to architect and assess executive compensation frameworks, evaluate equity utilization and dilution, and provide support for crucial compensation decisions. You will take charge of comprehensive executive compensation analyses, including benchmarking, modeling, and crafting clear, board-ready materials that guide leadership and committee decisions.This position is perfect for someone with extensive executive compensation expertise, strong analytical skills, and the capability to convert complex pay and governance considerations into actionable, decision-ready advice. This role reports directly to the Head of Equity Programs.
The Office of the Chief Revenue Officer (CRO) at OpenAI shapes global go-to-market strategy, drives commercial growth, and forges key customer relationships. This team brings together Sales, Marketing, Product, and Research, ensuring the revenue organization stays agile and focused. Their work connects strategy with execution, strengthens OpenAI’s presence in high-stakes meetings, and relies on clear communication and innovative AI tools as the company grows. Role overview The Visual Storytelling & Innovation Lead will transform how the Office of the CRO communicates and operates. This position blends storytelling, design, and technology, managing executive narratives and leading early experiments with new OpenAI products. The role supports both strategic and operational projects, turning ideas into engaging stories and testing how new tools can enhance productivity and collaboration. Collaboration is central: the Lead works closely with leaders in Sales, Marketing, Product, and Communications, and partners directly with the CRO and Chief of Staff to translate high-level goals into compelling narratives and executive-ready materials. Work in this role shapes how OpenAI engages top customers, aligns teams across the revenue organization, and helps accelerate deal cycles through effective storytelling. Key responsibilities Create narratives and presentation designs for strategic events, executive briefings, and important customer meetings led by the CRO. Translate complex product strategies and customer insights into clear, persuasive visual and written stories. Showcase OpenAI’s capabilities with product demonstrations and interactive experiences that bring stories to life. Location This position is based in San Francisco.
About Our TeamAt OpenAI, we are dedicated to developing safe and beneficial artificial general intelligence (AGI) for all of humanity. Our ambitious mission unites some of the brightest minds in science, engineering, and business. The Go-To-Market (GTM) organization plays a crucial role in helping clients understand, integrate, and expand their use of OpenAI’s innovative products and platform. Within this framework, Revenue Operations collaborates closely with Sales, Finance, and HR/People teams to ensure disciplined planning and performance management. The GTM Planning team is pivotal in translating company strategy into actionable targets, segmentation, and coverage models, ensuring our GTM strategy is both analytically sound and operationally effective as we grow.About the RoleWe are seeking a talented GTM Planning Specialist to take charge of target setting, segmentation, and coverage design for our GTM organization. This high-impact individual contributor position is essential in defining how we establish targets, organize GTM teams, and allocate coverage across various segments and regions. You will play a key role in converting company growth objectives into clear, actionable plans for execution in the field, fostering consistency and rigor in GTM planning processes. Close collaboration with Sales, Technical Success, and Finance leadership will be crucial in shaping planning decisions, navigating trade-offs, and continually enhancing our strategies for maximizing growth and efficiency.Key ResponsibilitiesTarget Setting & Quota Design• Define and manage the GTM region and segment target-setting methodology.• Convert company-wide revenue objectives into specific quotas across segments, roles, and regions.• Collaborate with Finance and GTM leadership to navigate trade-offs among growth, efficiency, and coverage.Segmentation Strategy & Coverage Design• Establish and refine customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions).• Continuously adjust segmentation strategies based on key performance indicators and market trends.• Ensure consistent application of segmentation throughout planning and territory execution.• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement.Performance Insights & Decision Support• Analyze key drivers of GTM performance (e.g., attainment rates, segment performance, book sizes, coverage ratios).• Identify and recommend opportunities for enhancing growth and efficiency.• Provide clear, actionable insights based on analyses to inform leadership decisions.Stakeholder Partnership & Communication• Collaborate closely with Sales leadership to ensure plans are realistic and executable.
OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement
About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.
About Our TeamAt OpenAI, our Security organization is dedicated to fostering safe and responsible innovation on a global scale. As our systems, infrastructure, and research capabilities expand, we are committed to investing in top-tier security measures that protect our people, products, and users while maintaining our momentum in progress.Our team is focused on safeguarding OpenAI’s environments by developing sophisticated detection systems, enhancing real-time response capabilities, scaling telemetry and logging infrastructure, and providing actionable threat intelligence to proactively counter adversaries.About the RoleWe are on the lookout for a Global Detection and Response Lead who will take ownership of and enhance OpenAI’s cybersecurity detection and response operations. In this pivotal role, you will establish the strategy and oversee the execution of security monitoring, incident response, recovery, and post-incident enhancements across our global infrastructure.As a hands-on leader with substantial technical credibility and acute operational instincts, you will build and mentor high-performing teams, collaborate closely with Infrastructure, Research, Product Security, Enterprise Security, IT, and Engineering to ensure that detection and response capabilities are integrated into the systems that drive OpenAI.This role demands strategic thinking combined with practical leadership skills, requiring deep technical expertise, operational discipline, and the ability to cultivate high-performing teams in a dynamic environment.Key Responsibilities:Lead global detection and response operations, ensuring continuous monitoring, triage, investigation, containment, and remediation of security incidents across diverse networks and infrastructures.Mentor and manage several teams of senior engineers focused on observability, detection and response, and threat intelligence, strategically expanding these functions as OpenAI’s computational capacity and platform aspirations grow.Ensure exceptional operational readiness through management of incident response playbooks, on-call procedures, escalation protocols, and ongoing enhancements to response efficacy and agility.Enhance detection effectiveness by collaborating with engineering teams to ensure essential telemetry is accessible, reliable, and actionable across cloud, corporate, and production environments.Work collaboratively across all departments to assess and address emerging security challenges and risks.
OpenAI’s creative team shapes how artificial intelligence is seen and understood. Working alongside the latest advancements in AI, the group turns complex concepts into stories that resonate with people. Their projects range from large-scale campaigns and product launches to films, always placing human experience at the center. Team members who enjoy building narratives from scratch and exchanging new ideas thrive here. Role overview The Creative Copywriter will join OpenAI’s in-house creative team in San Francisco. This position plays a key role in defining and evolving the company’s voice at a pivotal moment. The copywriter works closely with design, product, and communications partners to craft copy for campaigns, launches, and cultural milestones. This job combines strategic thinking with strong writing skills. The copywriter helps make advanced technology feel accessible and relevant through clear, engaging language. Success in this role means understanding how words shape experience and making technical subjects understandable for a wide audience. Collaboration is central to the team’s process. OpenAI values curiosity, open dialogue, and kindness. The team encourages sharing and refining ideas together, balancing craft with decisiveness. This role is based in San Francisco, and relocation assistance is available for those moving to the area. What you will do Lead storytelling for brand campaigns, product launches, and integrated creative projects. Own narrative direction for major initiatives and creative workstreams. Translate OpenAI’s products and features into approachable, emotionally resonant stories. Develop concepts for campaigns, launch messaging, frameworks, and story arcs that align with brand strategy. Create content for launch events, product pages, social media, CRM, web, onboarding, and lifecycle communications. Establish scalable voice systems to maintain consistency across all channels.
Full-time|$175K/yr - $300K/yr|On-site|San Francisco, California
Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.
About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.
OpenAI is hiring a Field Engineer in San Francisco. This position centers on bringing advanced AI solutions into practical use across a range of industries. Role overview Field Engineers at OpenAI work directly with clients to implement AI technologies in real-world environments. The role involves hands-on problem solving and adapting solutions to meet client needs. Key responsibilities Collaborate with clients to understand technical requirements and goals Troubleshoot and resolve complex technical issues during deployment Support the rollout of new AI systems and ensure smooth integration Team and impact This role works closely with a group focused on bringing transformative technologies to market. Field Engineers contribute to both client success and the broader adoption of OpenAI’s products.
About Our TeamAt OpenAI, we are dedicated to creating safe artificial general intelligence (AGI) that benefits all of humanity. Our mission brings together some of the world's leading scientists, engineers, and business professionals in a collaborative environment focused on innovation.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively leverage our advanced AI products across various sectors. Comprising professionals from Sales, Solutions, Support, Marketing, and Partnerships, this team collaborates to deliver valuable solutions that expand AI accessibility.About the RoleAs an Account Director within our ChatGPT Enterprise Sales team, you will work closely with educational institutions and organizations to facilitate the adoption of OpenAI’s products. Your focus will be on guiding universities and K-12 institutions in evaluating and implementing ChatGPT Enterprise for administrators, faculty, and students.You will be instrumental in driving opportunities throughout the sales cycle, from lead generation to finalizing deals. Representing OpenAI as a thought leader in AI, you will collaborate with researchers, engineers, and solution strategists to advance our customers' AI initiatives. With the recent launch of ChatGPT Enterprise (August 2023), we are eager to welcome experienced Account Directors to our team, who will help onboard new clients and expand our existing customer base.This position is based in San Francisco, New York, or Washington DC, and follows a hybrid work model requiring three days in the office each week.Key Responsibilities:Guide enterprise clients from initial consideration to purchase decision.Collaborate with Account Associates, Solutions Engineering, and Customer Success teams to execute detailed customer evaluations, demonstrations, and pilot programs.Provide weekly forecasts of your sales pipeline and targets.Continuously analyze the industry landscape to inform product development and corporate strategies.Engage with solutions, marketing, communications, and business operations teams to enhance customer experiences.
About Our TeamThe Safety Systems organization at OpenAI is dedicated to ensuring the responsible development and deployment of our most advanced AI models. We create evaluations, safeguards, and safety frameworks to ensure that our models operate as intended in real-world scenarios.The Preparedness team plays a critical role within the Safety Systems organization, guided by OpenAI’s Preparedness Framework.As frontier AI models hold the potential for significant benefits to humanity, they also present escalating risks. The Preparedness team is essential in preparing for the development of increasingly capable frontier AI models, focusing on identifying, tracking, and preparing for catastrophic risks associated with these technologies.The mission of the Preparedness team includes:Monitoring and predicting the evolving capabilities of frontier AI systems, especially regarding risks that could have catastrophic consequences.Establishing concrete procedures, infrastructure, and partnerships to mitigate these risks and safely advance the development of powerful AI systems.The Preparedness team integrates capability assessment, evaluations, internal red teaming, and mitigations for frontier models, coordinating overall AGI preparedness. This fast-paced and impactful work holds significant importance for both our organization and society.About the RoleAs frontier AI systems become more capable, they exhibit greater autonomy, the ability to pursue long-term goals, adapt to feedback, and utilize tools. While these advancements offer immense potential, they also raise the risk of models behaving in misaligned or deceptive ways, which can be difficult to supervise or contain. Addressing the risk of loss of control is a key challenge in the safe development and deployment of advanced AI systems.In your role as a Researcher focused on loss of control mitigations, you will design and implement an end-to-end mitigation strategy aimed at reducing the risk of intentionally subversive or inadequately controllable behaviors in OpenAI’s products and internal operations. This position necessitates strong technical expertise and close collaboration across functions to ensure that safeguards are enforceable, scalable, and effective. You will directly contribute to establishing robust protections as model capabilities evolve.
About the TeamThe IT Systems Operations team is crucial in connecting Security, Engineering, and Employee Technology platforms, ensuring that employee-facing systems, identity workflows, and enterprise applications operate smoothly and reliably as the organization grows.In addition to implementation, the team creates structured operating patterns that guarantee platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently throughout the enterprise environment.About the RoleAs an IT Solutions Engineer, you will take ownership of identity-connected enterprise SaaS platforms and system change controls to uphold OpenAI’s compliance standards. Your responsibilities will include ensuring that production configurations, access models, and platform changes are compliant, auditable, and operated through defined controls. You will manage and operationalize controlled system and workflow changes across various identity platforms, SaaS applications, collaboration tools, and enterprise infrastructure.Collaboration with Security, Platform Engineering, and IT Support Operations is essential, as you will:Ensure consistent behavior of identity and access workflows across systemsImplement structured rollout and configuration practices for enterprise applicationsEnhance visibility and traceability of system changes affecting employee workflowsTranslate operational requirements into durable automation and policy-aligned implementationsSuccess in this position requires not only strong engineering skills but also sound operational judgment, meticulous documentation practices, and effective cross-functional collaboration.In this role, you will:Enterprise SaaS & Identity Platform OwnershipManage administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with established control requirements.Oversee onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.Guarantee reliable propagation of lifecycle events across downstream systems and maintain an accurate, auditable access state.
Join Our Team:At OpenAI, our mission is to ensure that the advancements in artificial intelligence benefit everyone. Our Science team is dedicated to creating AI-driven products that empower scientists and researchers to enhance their thinking, accelerate their work, and foster breakthroughs across various disciplines.With AI poised to transform scientific exploration, we recognize the challenges faced by researchers today—rising complexity, fragmented toolsets, and the need for rapid learning and reasoning across vast information landscapes. Our goal is to build exceptional OpenAI for Science experiences that facilitate scientific thinking, writing, analysis, and collaboration in fields such as mathematics, physics, biology, chemistry, and more.Your Role:We are looking for a talented and experienced Product Designer to shape the future of scientific product experiences. Your design expertise will be vital in creating intuitive, elegant, and innovative products that redefine the potential of AI tools for scientists. You will influence the entire product experience, from initial exploration and reasoning to writing, iteration, and collaboration.Key Responsibilities:Oversee the design and product direction of OpenAI's scientific offerings.Develop and launch high-quality products and enhancements, from initial concepts to polished prototypes.Collaborate with engineering, product management, AI researchers, and design colleagues to define and actualize product experiences.Conduct user research to gain insights into the workflows of scientists and researchers and apply those findings to improve our products.Contribute to the evolution of our design system.Help establish a vibrant design culture and support team growth.Tackle ambiguous challenges and drive them toward practical, high-quality solutions.
About Our TeamThe Safety Systems team at OpenAI oversees the entire lifecycle of safety measures for our cutting-edge models, ensuring responsible deployment that positively influences society. Our diverse work encompasses a range of research and engineering initiatives, including system-level safeguards, model training, evaluation, and red-teaming, all aimed at reducing misuse and misalignment while maintaining our stringent safety standards. We are committed to developing and deploying safe Artificial General Intelligence (AGI), nurturing a culture grounded in trust, responsibility, and transparency.We strive to learn continuously from our deployments, democratize the benefits of AI, and guarantee that our powerful tools align with human values and safety standards.About the RoleWe are seeking a dedicated Product Manager specializing in biosecurity risk. In this pivotal role, you will spearhead initiatives that ensure the safety, impact, and alignment of OpenAI’s frontier model deployments with user needs and technological advancements. You will establish strategic priorities, craft safety-oriented product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. Additionally, you will devise strategies to enhance the ecosystem, empowering others to stay ahead of adversaries. This position is ideal for a proactive and technically proficient product manager with a knack for adversarial thinking and a passion for solving complex, ambiguous challenges through structured analysis and collaborative decision-making.This role is located in San Francisco, CA, and relocation assistance is available.In this role, you will:Collaborate closely with research, engineering, data science, and policy teams, along with other stakeholders, to integrate safety throughout the development and deployment of frontier AI models.Create robust frameworks for identifying and mitigating deployment safety risks, utilizing data analysis, expert consultations, and adversarial assessments.Set strategic priorities and product roadmaps aimed at enhancing deployment safety, improving reliability, and managing new AI capabilities.Develop scalable methodologies, tools, and processes for evaluating, refining, and continuously enhancing our safety systems.Establish repeatable processes to weave cutting-edge AI safety research into OpenAI’s models and product offerings.Create and regularly refine clear, actionable metrics that effectively capture safety performance and inform decision-making.
Mar 17, 2026
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