About the job
Location: San Francisco Bay Area, CA
Overview
As a Forward Deployed Software Engineer (FDSE) at First Resonance, you will become an indispensable problem solver, joining our elite "Delta" FDSE team to tackle our customers' most pressing challenges. This role involves close collaboration with clients, allowing you to immerse yourself in their operations, discern their unique needs, and craft tailored solutions that seamlessly integrate with our platform, ION.
Are you passionate about advancing the technology behind eVTOLs, rockets, robots, and autonomous vehicles? As an FDSE, your contributions will directly enhance our customers' capabilities by translating their requirements into effective software solutions, overseeing the development process from inception to launch, and ensuring exceptional satisfaction levels. Your responsibilities may range from collaborating with engineering teams to design innovative features that streamline workflows to being the key contact for troubleshooting roadblocks that impede production.
Responsibilities & Duties
Act as a deployed technical expert, providing hands-on support for the implementation, utilization, and further enhancement of ION.
Engage with customers to identify their critical challenges and devise coherent strategies and intelligent solutions (e.g., building custom web applications, managing large-scale data).
Take full ownership of developing and delivering solutions while ensuring high customer satisfaction standards.
Write clean, scalable, and maintainable code across the entire technology stack.
Collaborate within small teams to ensure end-to-end execution of high-impact projects.
Work with the First Resonance team to continuously refine the product based on customer insights and requirements.
Minimum Qualifications & Skills
Solid engineering foundation in areas such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.
Exceptional communication and interpersonal skills, with a proven ability to build relationships with diverse stakeholders (including customers, leadership teams, and First Resonance personnel).
Experience in delivering production-quality code.
Adept at collaborating effectively with both technical and non-technical team members.

