Engagement Manager, Human Data Staffing

Join mercor as an Engagement Manager in the Human Data Staffing division, where you will play a pivotal role in connecting exceptional talent with innovative companies. In this dynamic position, you will leverage your expertise in data staffing to nurture relationships with clients and candidates alike, ensuring a seamless hiring experience.

About Our Innovative TeamThe Human Data team plays a vital role in transforming human feedback into actionable insights for training and evaluation. We meticulously design and implement comprehensive programs that delve into the nuances of human intent across various applications of our models, from everyday tasks to critical scenarios. Our work encompasses tailored data initiatives, scalable synthetic data solutions, and integrated product signals. Collaborating closely with all research teams, we convert these insights into training datasets, innovative evaluations, and feedback mechanisms that not only enhance our models but also broaden their practical applications.Your Role in Shaping the FutureAs a Program Manager (PGM) within the Human Data team, you will collaborate with research teams, operations, and engineering to drive complex programs aimed at acquiring high-quality data. You will serve as a crucial liaison between external vendors and AI trainers, ensuring the successful execution of human data campaigns. Your contributions will be instrumental in empowering OpenAI to develop safe and effective models for real-world deployment.This position is based in our San Francisco headquarters.Your Responsibilities Include:Thriving in a fast-paced environment where your work directly impacts the models OpenAI deploys.Collaborating with external vendors, trainers, and internal researchers to gather, review, and deliver top-tier data.Defining project requirements, drafting instructions, establishing success metrics, and calibrating AI trainers.Utilizing internal tools to evaluate labeled data and provide insightful feedback to AI trainers.Engaging in critical thinking to offer recommendations on tooling and process enhancements aimed at optimizing quality, efficiency, and the overall experience for AI trainers.You Will Succeed in This Role If:You excel in dynamic environments. You can navigate uncertainty, manage shifting priorities, and adapt quickly to fast-paced changes without missing a beat.You possess a curiosity for AI, LLMs, and Agents. While not mandatory, an interest or background in these areas will enhance your ability to connect with our broader mission.You have a proactive mindset. You embrace the opportunity to engage in hands-on tasks with the same enthusiasm as high-visibility projects.You are an exceptional communicator. You thrive on bringing teams together, fostering collaboration, and ensuring clear communication across all channels.

About Our TeamJoin OpenAI's innovative Human Data Team, where we engineer cutting-edge data solutions to propel pioneering research forward. Our team plays a crucial role in enhancing and evaluating flagship models and products such as ChatGPT, GPT-4, and Sora, while also contributing to vital safety initiatives in collaboration with our Preparedness and Safety Systems teams.About the PositionAs a Technical Program Manager (TPM) within the Human Data team, you will work closely with research and engineering teams to devise and implement effective strategies for gathering high-quality data. This role serves as a pivotal link between our research roadmap, external partners, AI trainers, and the Human Data engineering team.This position is located at our headquarters in San Francisco and reports directly to the Head of Human Data Operations. We provide relocation assistance to new team members.Your Responsibilities Include:Collaborating with Research: Engage with researchers to define data collection requirements, establish success metrics, and create quality assessment frameworks.Designing & Executing Data Collection Initiatives: Transform research requirements into actionable plans and expedite execution by utilizing existing tools while iterating to meet objectives. You may need to create innovative solutions in tandem with engineering to develop robust and scalable systems.Proactive Problem Solving: Have a proactive approach to overcoming obstacles without waiting for external dependencies, using your technical skills and drive to achieve partial successes in the meantime.Optimizing Systems & Processes: Develop and refine dashboards to monitor campaign performance, applying SQL and Python for data analysis and actionable insights.Advancing Technical Roadmaps: Collaborate with engineering teams to improve data platforms, remove obstacles, and ensure adherence to security best practices, including access management.Amplifying Your Impact: Guide and empower program managers and vendors to facilitate daily operations, allowing you to concentrate on high-priority opportunities.You Will Excel in This Role If You:Possess strong SQL and Python skills for data analysis, including database querying, processing large datasets, and deriving actionable insights.Have a proven track record of effectively collaborating across teams to achieve common goals.Demonstrate a strong understanding of data collection methodologies and project management principles.Exhibit exceptional problem-solving abilities and a results-oriented mindset.

Role overview Shakudo is seeking a Senior Engagement Manager based in San Francisco. This position centers on leading client initiatives, guiding projects, and deepening long-term relationships. Working closely with cross-functional teams, the Senior Engagement Manager ensures clients gain value from Shakudo’s solutions and enjoy a positive experience throughout their engagement. What you will do Lead client-facing projects from kickoff through completion, ensuring deliverables meet expectations Work with internal teams to align on client needs and strategic goals Act as the primary point of contact for key clients, building trust and understanding their objectives Guide teams through complex challenges to reach successful outcomes Contribute to process improvements that strengthen client engagement Requirements Demonstrated leadership skills and experience managing client relationships Ability to collaborate across departments and communicate effectively Background in handling complex projects and delivering results Comfort working in a collaborative and innovative environment Location This role is based in San Francisco.

Join dev2 as an Engagement Manager, where you will play a critical role in driving client relationships and project success. In this fully remote position, you will collaborate with cross-functional teams to deliver exceptional results and foster long-lasting partnerships.

About Our TeamAt OpenAI, we are dedicated to ensuring that artificial general intelligence (AGI) serves and benefits all of humanity. A vital component of this mission involves developing models that genuinely understand and resonate with human preferences. Our Human Data team is instrumental in making this a reality.The Human Data engineering team is responsible for creating sophisticated systems that facilitate scalable and high-quality human feedback, which is crucial for training and refining OpenAI's most advanced models. Our engineers work in close collaboration with top-tier researchers to implement alignment techniques—from initial experimental concepts to production-ready feedback loops.Position OverviewWe are seeking passionate software engineers to become part of the Human Data team, tasked with developing the platforms, prototypes, tools, and infrastructure essential for training, aligning, and evaluating our AI models. In this role, you will collaborate with researchers and cross-functional teams to actualize alignment concepts, influence the training of future models, and enhance how our models engage with the real world.We are looking for individuals who thrive on technical ownership, enjoy working across the stack, and are eager to tackle complex challenges in a dynamic, impactful environment.This position is based in San Francisco, CA, and follows a hybrid work model of three days in the office each week. We also provide relocation assistance for new hires.Your ResponsibilitiesDevelop and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines while ensuring high levels of security.Convert experimental alignment research into scalable production infrastructure, including inference and model training systems.Design and enhance user-facing tools and backend services to support high-quality data workflows.Collaborate with researchers, engineers, and program leads to refine feedback loops and model interaction strategies.Lead infrastructure improvements that promote faster iterations and scaling across OpenAI’s cutting-edge models, from internal research tools to production-level ChatGPT.QualificationsProven software engineering skills with experience in building scalable production systems.A strong preference for full-stack development with end-to-end ownership—from backend pipelines to user interfaces.Driven by high-impact projects and capable of navigating ambiguous challenges.

As an Engagement Manager at airops, you will play a pivotal role in driving customer success and ensuring that our clients achieve their desired outcomes. You will lead customer engagements, fostering strong relationships with clients and leveraging your expertise to deliver exceptional service. This role requires a blend of strategic thinking, project management, and excellent communication skills.

Role overview The Engagement Manager at Scale AI leads AI projects from start to finish. The position centers on maintaining strong client connections, ensuring projects run smoothly, and confirming that final deliverables meet agreed expectations. What you will do Build and manage relationships with clients, understanding their goals and responding to concerns as they arise Oversee project execution, track progress against milestones, and ensure deliverables are completed to a high standard Coordinate with cross-functional teams to organize resources and keep everyone aligned on project requirements Location This role is based in San Francisco, CA or New York, NY.

About Pinterest:Pinterest serves as a creative haven for millions globally, offering a platform where users can explore innovative ideas, envision new possibilities, and curate unforgettable memories. Our mission is to inspire individuals to craft a fulfilling life, and this journey begins with our talented team behind the scenes.Embark on a career that fuels innovation for millions, transforms passion into growth prospects, celebrates diverse experiences, and embraces flexibility for optimal performance. Crafting a career you love? It's within reach.We are seeking a Senior Staff Data Scientist for our Engagement Ecosystem team. In this pivotal role, you will influence the development of both consumer-facing and business-oriented products at Pinterest. Your proficiency in quantitative modeling, experimentation, and algorithms will be crucial in addressing some of the most challenging engineering obstacles we face. Collaborating with a diverse array of cross-functional teams—including Product, Engineering, Design, Research, and Analytics—you will elevate our product development efforts, ensuring a scientific approach in delivering impactful solutions to our vast audience of pinners, creators, advertisers, and merchants worldwide.

Join Hive as an Engagement Manager to lead the successful execution of innovative AI-driven projects. Collaborate with executive stakeholders and delivery teams to manage multiple client initiatives, ensuring seamless project cycles. You will enhance key processes, implement structured systems, and develop productivity metrics while fostering a passion for AI and startups. Your proven leadership skills and generalist expertise will be essential in driving our mission to integrate AI into businesses worldwide.

Join Lyft as a Data Scientist specializing in Machine Learning, Pricing, and Rider Engagement. In this role, you will leverage your expertise in data analysis to improve pricing strategies and enhance rider experiences. Collaborate with cross-functional teams to design, implement, and optimize machine learning models that drive decision-making and business growth.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success by managing relationships with key clients. You will leverage your expertise to ensure our clients maximize the value of our solutions, guiding them through implementation and optimization processes. Your strong communication skills and analytical mindset will enable you to identify opportunities for growth and improvement, fostering long-lasting partnerships.

Movement Labs stands at the forefront of progressive innovation as an incubator and consulting firm dedicated to leveraging technology, data, and experimental methodologies to combat fascism and empower progressive movements. Our mission is to provide vital support to progressive causes by defeating MAGA extremists through consistent, research-driven initiatives. By collaborating with advocacy groups, grassroots organizers, and electoral campaigns, we develop cutting-edge strategies that not only win elections but also create lasting shifts in power dynamics.As the research and development hub for the progressive movement, we have conducted over 100 randomized control trials (RCTs) focused on voter behavior, enhancing the effectiveness of countless organizations in their missions. Our dynamic environment demands adaptability, resilience, and a proactive approach, making it essential for our team members to thrive in fast-paced settings.The RoleWe are excited to welcome a Principal Engagement Manager to our team. This pivotal role is responsible for driving fundraising outcomes by expertly managing donor outreach initiatives, fostering donor relationships, and ensuring seamless execution throughout our development pipeline.As a key player in our fundraising efforts, you will work closely with the Director of Development and senior staff to prioritize donor engagement, outline strategic steps, and facilitate the progression of donors from initial cultivation through solicitation to ongoing stewardship.This position requires a high degree of ownership, strong judgment, organizational skills, and the ability to effectively communicate with senior stakeholders. The ideal candidate will not only track activities but also actively propel progress and influence decision-making to help the team achieve ambitious revenue targets.This role is fully remote.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer engagement strategies and ensuring the successful implementation of our solutions. You will collaborate closely with clients to understand their needs and deliver exceptional results.

At Movement Labs, we are at the forefront of the progressive movement, utilizing technology, data, and innovative experiments to counter fascism and empower progressive ideals. Our mission is to support progressives in overcoming MAGA extremists through continuous research and real-world applications. Collaborating with top advocacy organizations, grassroots activists, and electoral campaigns, we devise forward-thinking strategies to secure electoral victories and foster long-term power shifts.As a premier research and development hub for progressives, we have conducted over 100 randomized control trials (RCTs) focused on voter behavior, assisting numerous organizations in amplifying their impact. Our dynamic work environment is fast-paced and ever-evolving, and we seek individuals who excel in such settings.The Donor Engagement Manager will play a pivotal role in orchestrating and executing donor communications and engagement strategies. This position is crucial for ensuring that major donor outreach—through emails, webinars, briefings, and proposals—is timely, aligns with fundraising objectives, and meets high standards of quality.This role emphasizes project management and the production of exceptional written, visual, and verbal communications for donors. The successful candidate will lead timelines, workflows, and foster cross-functional collaboration. We are looking for someone who is highly organized, detail-oriented, and adept at juggling multiple priorities in a dynamic environment. Ideal candidates will have the ability to independently manage projects while collaborating with leadership on strategic initiatives.This is a fully remote position.

Role overview The Engagement Management Lead at Scale AI takes responsibility for guiding client projects from initial kickoff through completion. Based in either San Francisco or New York, this role focuses on ensuring each engagement meets client expectations and company standards. Collaboration with internal teams is central, with a focus on delivering consistent, high-quality results that align with client objectives. What you will do Direct the execution of client projects, making sure teams deliver on time and according to agreed standards Develop and sustain strong working relationships with clients throughout each engagement Offer strategic guidance to help teams deliver projects smoothly and effectively Serve as a primary contact for both clients and internal groups, facilitating clear communication and problem-solving

Join Our Team at TroveAt Trove, we're pioneering an AI associate designed specifically for financial institutions, providing innovative enterprise search and agent solutions for private equity, hedge funds, and banking sectors.Our mission is to redefine the landscape of financial services with associate-level Artificial General Intelligence (AGI).With nearly $10 million in funding from Menlo Ventures and Khosla Ventures, we are poised for growth.Our traction is impressive, featuring substantial enterprise contracts and user engagement metrics that rival top B2B AI applications.Why Consider This Role?Ownership & Responsibility: Take full charge of onboarding, user adoption, customer success, and strategic expansion for every client post-signing.Foundational Learning Experience: Collaborate closely with our founding team and acquire invaluable insights that will equip you for your own entrepreneurial journey in the future.Significant Upside: Enjoy a competitive salary package complemented by meaningful equity opportunities.Your Responsibilities:Oversee all post-sale client relationships, engaging directly with users and senior stakeholders.Identify and develop high-impact use cases while relaying feedback to our product and engineering teams.Create playbooks, metrics, tools, and strategic frameworks to lay the groundwork for scaling our customer operations effectively.About You:3-6 years of experience in a leading consultancy or investment banking environment; experience in startups or private equity is a plus.Exceptional communicator at the executive level, passionate about solving client challenges.Analytical, product-focused, and adept at navigating 0 to 1 environments.Located in San Francisco and available to work in the office four days a week.

Join Our Innovative AI Team at CognitionAt Cognition, we are at the forefront of applied AI, dedicated to creating advanced software agents that redefine the engineering landscape. Our pioneering products, Devin, the first AI software engineer, and Windsurf, a cutting-edge AI-native Integrated Development Environment (IDE), embody our vision of collaborative AI that empowers engineers to tackle complex challenges and achieve extraordinary goals.Our compact yet highly skilled team comprises elite competitive programmers, seasoned entrepreneurs, and industry leaders from renowned AI powerhouses such as Scale AI, Palantir, Waymo, and Google DeepMind. Together, we are not just building tools; we are shaping the future of AI.As we embark on this exciting journey, we invite you to be part of our mission to address some of the world's most pressing issues through innovative AI solutions. If you are passionate about transforming industries with intelligent technology, we want to hear from you.Position OverviewIn the role of Engagement Manager (EM) at Cognition, you will play a pivotal role in our customer-centric approach. You will serve as the driving force behind the successful adoption and utilization of Devin within our key enterprise accounts. Your mission is to cultivate deeper engagement and deliver outstanding results for our clients.Working alongside industry-leading AI researchers, you will be instrumental in guiding enterprise transformations powered by Devin, acting as a trusted advisor to senior executives. You will design and implement strategic engagement plans that unlock scalable growth and significant enterprise value. This includes establishing centers of excellence and enablement programs that empower engineers to maximize their use of our solutions. Your efforts will transform early successes into lasting, organization-wide impacts, and you will set the standard for how major enterprises harness the power of AI Agents.To excel in this role, you should have a background in technical environments, whether in consulting, customer success, solutions engineering, or technical program management. A strong sense of ownership and the ability to execute quickly are key attributes for success in this position.Your Responsibilities Will Include:Identifying and cultivating new opportunities for Devin that align with our clients' engineering objectives.Managing the onboarding process and rollout of our solutions to thousands of engineers, ensuring seamless deployment.Leveraging top-tier analytical and program management skills to assist customer executives and teams in realizing and tracking value.Creating and leading initiatives that enhance user engagement and drive consumption of our products.

Technical Staff MemberAt humans&, we are dedicated to pioneering a human-centric approach to artificial intelligence. Our mission is to redefine AI by placing individuals and their interpersonal connections at the heart of our innovations.We invite talented researchers and engineers who have made significant contributions to the cutting-edge of AI to join our dynamic team. If you excel in your field and are driven to innovate, we want to hear from you!

Agent Engagement ManagerAbout the RoleJoin FurtherAI as our inaugural Agent Engagement Manager, a pivotal position based full-time in San Francisco. In this role, you will be responsible for the complete customer implementation journey—from initial kickoff to successful go-live and sustained adoption—ensuring our clients derive quick and measurable value from our innovative solutions. Collaborate closely with our founders, engineering team, and go-to-market professionals to transform client feedback into actionable product enhancements and build scalable delivery processes from inception.Why You Should Consider FurtherAI?High Impact: Take ownership of the customer experience from contract signing through to successful deployment and ongoing support.Real Ownership: Craft implementation playbooks, influence our delivery framework, and define best practices that can grow with the company.Mission-Driven: Contribute to the transformation of commercial insurance with reliable, intelligent AI workflows.Join an Early Team: Become part of a close-knit, high-achieving team that is shaping the future of insurance.Your ResponsibilitiesManage end-to-end customer implementations, including kickoff, discovery, solution design, configuration, testing, go-live, and post-launch support.Facilitate kickoff meetings and workshops with client stakeholders from both business and technical teams.Create project plans, oversee timelines, and ensure that implementations align with client milestones.Collaborate with engineering to define integration scopes and troubleshoot any technical challenges.Encourage adoption by developing training programs, identifying advocates, and guiding clients through changes in their workflows.Address objections, manage organizational resistance, and keep projects on track despite stakeholder challenges.Identify opportunities for expansion and collaborate with sales for upsell and cross-sell initiatives.Convert client feedback into product insights and represent client needs to the product team.Develop and document delivery best practices, including playbooks and templates to streamline onboarding for future team members.Core QualificationsAble and willing to work in-person in San Francisco five days a week.Comfortable with ambiguity, long hours, and navigating complex challenges.