Engagement Manager at LangChain | San Francisco

About Us:LangChain is revolutionizing the deployment of intelligent agents in the real world. Our mission is to empower developers to transition from experimental prototypes to robust, production-ready AI agents that drive results. Initially renowned for our open-source tools, we have evolved into a comprehensive platform that facilitates the construction, assessment, deployment, and management of AI agents at scale.Our suite of products, including LangChain, LangGraph, LangSmith, and Agent Builder, is trusted by innovators across various sectors, including startups and Fortune 500 companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, and many others. With a significant $125M Series B funding round led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for rapid growth and are dedicated to creating an environment where every team member can make a significant impact on our products and culture.About the Team:The Professional Services team serves as the essential link between LangChain's innovative technology and our enterprise clientele. We collaborate with leading global companies to transition their AI initiatives from pilot programs to full-scale production, crafting tailored solutions, expediting time-to-value, and maximizing the potential of LangChain, LangGraph, and LangSmith. Our work is characterized by a blend of deep technical expertise and strong customer partnerships, reflecting our commitment to achieving exceptional outcomes for our clients.About the Role:We are in search of an Engagement Manager to join our Professional Services team. In this role, you will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services initiatives for our enterprise customers. As the primary contact for clients, you will coordinate cross-functional teams to ensure superior results.This position offers a unique opportunity to influence customer success directly, refine processes and methodologies, and engage with state-of-the-art AI technology. Join our collaborative team, where a strong engineering culture thrives.Location: This position is available in either our San Francisco or New York office. Employees within commuting distance are expected to work from the office five days a week. Candidates living further away (e.g., over one hour each way) may qualify for hybrid work arrangements based on their location and the role's requirements. We welcome remote candidates from within the United States.

About LangChain:At LangChain, we are on a mission to make intelligent agents a common part of our daily lives. Our platform provides developers with the tools they need to rapidly create and deploy reliable agents. With our open-source frameworks, LangChain and LangGraph, seeing over 100 million downloads each month, we empower developers to build agents quickly and with precision. LangSmith enhances this experience by offering observability, evaluation, and deployment capabilities for swift iterations, transforming LLM systems into trustworthy production-ready solutions.Trusted by millions of developers globally, LangChain supports esteemed AI teams at organizations like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, and Workday.About The Role:We are seeking an experienced Product Marketing Manager (PMM) to spearhead the go-to-market strategy for two of our flagship products: LangSmith Observability and Evaluation. LangSmith Observability provides engineering teams with comprehensive insights into agent performance, including tracing, monitoring, and automated insights. LangSmith Evaluation equips them with the necessary confidence to launch, featuring both offline and online evaluations, human feedback, and prompt optimization. In this dynamic role, you will craft compelling messaging in a fast-evolving market, introduce new features for a technically savvy audience, and develop sales enablement tools that empower our sales team to achieve success.What You'll Do:Lead Product Launches: Collaborate with product and go-to-market teams to launch innovative capabilities and products in a way that resonates with technical buyers and stands out in a competitive landscape.Own Positioning and Messaging: Shape the narrative surrounding LangSmith Observability and Evaluation, influencing how customers perceive our products and how we present ourselves in the market.Develop Sales Enablement Tools: Create impactful resources, such as talk tracks, battle cards, and objection-handling guides, to support our sales team in closing enterprise deals.Competitive Positioning: Monitor the competitive landscape of AI-native observability tools and articulate our unique value proposition.Pricing and Packaging Collaboration: Work closely with stakeholders on product evolution, incorporating market insights and customer feedback into pricing decisions.Create Buyer-Focused Content: Produce customer stories, technical use cases, and solution briefs to assist technical champions in advocating for LangSmith internally.

About LangChainLangChain is on a mission to make intelligent agents a common reality. We provide the foundational tools for agent engineering, enabling developers to transform prototypes into production-ready AI agents that organizations can depend on. Originally launched as a suite of widely-used open-source tools, we have expanded our offerings to include a comprehensive platform for building, evaluating, deploying, and managing agents at scale.Our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are utilized by teams developing real AI solutions across various sectors, from startups to large enterprises. Major companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 rely on LangChain to enhance their AI initiatives.With $125M raised in Series B funding from industry leaders like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are at an exciting juncture where we are innovating new products, accelerating growth, and empowering every team member to make a significant impact on our projects and culture. At LangChain, your contributions will play a vital role in shaping the future of this technology.About the Role:We are seeking a skilled Account Executive to join our expanding Go-To-Market (GTM) team and spearhead the next phase of growth at LangChain. In this role, you will manage the complete sales process, assisting technical teams in forward-thinking enterprise companies to discover, evaluate, and adopt our innovative products.This position offers high visibility and impact, providing opportunities for close collaboration with engineering, product, and customer success teams to facilitate the adoption of Generative AI across various sectors. If you are a relationship-oriented seller who thrives in dynamic, fast-paced environments and is eager to help establish our go-to-market strategy from the ground up, we encourage you to apply.

About LangChainLangChain is at the forefront of revolutionizing intelligent agent technology. Our mission is to empower developers to create production-ready AI agents that can be effectively deployed in real-world applications. Leveraging our widely embraced open-source tools, we provide a robust platform for building, evaluating, deploying, and managing AI agents at scale.Today, the suite of tools including LangChain, LangGraph, LangSmith, and Agent Builder is trusted by diverse teams, from startups to Fortune 500 companies, to deliver innovative AI solutions. Notably, trusted by organizations such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500, we continue to shape the future of technology.With a substantial $125M in Series B funding from prominent investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are on an exciting growth trajectory, enhancing our product offerings and fostering an environment where every team member's contributions can significantly influence our direction and success.About the Role:Location: Hiring in San Francisco, New YorkWe are seeking a passionate Commercial Account Executive to join our expanding Go-To-Market (GTM) team and drive the adoption of LangChain's innovative products. In this pivotal role, you will facilitate the sales process by assisting technical teams at forward-thinking companies in discovering, evaluating, and integrating LangChain’s solutions.This position offers an exceptional opportunity to learn and grow within a dynamic environment, collaborating with seasoned professionals in sales, engineering, and customer success. If you are keen to build meaningful relationships, delve into cutting-edge GenAI technology, and contribute to our go-to-market strategies, we encourage you to apply.Key Responsibilities:Manage the entire sales cycle from initial outreach to closing, with a strong emphasis on follow-up and follow-through.Cultivate relationships with prospects and customers, understanding their unique requirements and how our products can address them.Strategically prospect within SMB, mid-market, and small-enterprise accounts.

About LangChainAt LangChain, we are on a mission to make intelligent agents a common tool for everyone. Our platform and open-source frameworks empower developers to create reliable agents quickly and effectively.Our frameworks, LangChain and LangGraph, boast over 90 million downloads each month, helping developers build agents with precision and speed. With LangSmith, we provide observability, evaluation, and deployment tools to facilitate rapid iterations, transforming LLM systems into reliable production-level experiences.LangChain is trusted by millions of developers globally, powering AI teams at notable companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and many more.About the Role:We are seeking enthusiastic Sales Development Representatives (SDRs) to join our pioneering team. In this role, you will play a crucial part in guiding companies towards adopting LangChain by converting high inbound interest and strategically targeted outbound efforts into qualified sales opportunities while delivering exceptional first-touch interactions for prospects.Working closely with our Marketing, Sales, and Operations teams, you will utilize LangChain and LangGraph-powered agents to automate processes such as list building, enrichment, and outreach, allowing you to concentrate on impactful prospecting and engaging discussions with teams interested in agentic AI.What sets this role apart: You will drive pipeline and revenue while gaining insights into leveraging AI, automation, and LangChain to evolve into a next-generation go-to-market (GTM) operator.Key Responsibilities:Engage with inbound and outbound prospects via phone, email, and LinkedIn to identify fit, needs, and potential value.Collaborate closely with Account Executives to transition qualified opportunities and ensure a seamless buyer journey.Gather and communicate insights from conversations to inform our sales strategies, product development, and agent enhancements.Explore new channels, messaging, and automation tactics to continually improve conversion rates and efficiency.Leverage LangChain-powered agents to test, learn, and optimize prospecting techniques.Success Factors:1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology sectors (or a strong desire to learn if you are early in your career).Excellent communication skills with a confident demeanor.A proactive approach to problem-solving and a passion for technology.

Join LangChain as an Education Engineer!At LangChain, we are dedicated to making intelligent agents a fundamental aspect of everyday technology. Our mission is to empower developers by creating a robust foundation for agent engineering, enabling them to transition from initial concepts to production-ready AI agents that can be relied upon by teams across various industries.Initially launched as popular open-source tools, we have now expanded to provide a comprehensive platform for building, assessing, launching, and managing AI agents on a large scale. Our suite of tools, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by developers at leading companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.Having successfully secured $125M in Series B funding from top investors including IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in an exciting phase of product development and growth. Every team member has a meaningful role in shaping our technology and collaborative culture.About the Role: We are seeking an Education Engineer to facilitate the learning process for developers and agent builders in mastering the construction, evaluation, and refinement of agents utilizing LangSmith. You will transform advanced AI methodologies into engaging educational resources across various formats, ranging from online courses to interactive workshops and meetups.In collaboration with our Applied AI and engineering teams, you will create high-quality learning experiences that elucidate fundamental principles of agentic AI evaluation, monitoring, and iterative enhancement. By guiding developers through practical case studies and sharing best practices, you will contribute to the success of our community with LangChain tools. This hybrid role combines technical machine learning proficiency with a passion for education, community engagement, and effective communication.LangChain stands at the forefront of the industry with the leading platform for Agent Tracing, Evaluation, and Monitoring, complemented by a dynamic developer community. Your role will be pivotal in helping others understand and leverage these advantages in their projects.

About LangChain:LangChain is dedicated to making intelligent agents a standard part of everyday life. Our platform empowers developers to transition from experimental prototypes to robust AI agents that organizations can depend on. Starting from our highly-regarded open-source tools, we have evolved into a comprehensive platform that facilitates the creation, evaluation, deployment, and management of AI agents at scale.Today, our products—LangChain, LangGraph, LangSmith, and Agent Builder—are trusted by teams developing real AI solutions in both startups and established enterprises. Companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 count on LangChain to drive their AI initiatives.With a successful Series B funding round raising $125 million from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for accelerated growth and innovation. At LangChain, every team member has the opportunity to influence the development of groundbreaking technologies.Team Overview:Our Professional Services team serves as the vital link between LangChain's technology and our enterprise clients. We collaborate with some of the most ambitious organizations to transition from pilot projects to full-scale deployments—designing tailored solutions, speeding up time-to-value, and maximizing the benefits of LangChain, LangGraph, and LangSmith. Our work is characterized by a unique blend of in-depth technical knowledge and strong customer partnerships, and we take great pride in the success our clients achieve. As LangChain expands, our team plays a crucial role in shaping the future of enterprise AI.Role Overview:We are in search of an Engagement Manager to join our Professional Services team. You will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services for our enterprise clients. Acting as the primary point of contact for customers, you will coordinate cross-functional teams to deliver outstanding results.This position allows you to directly impact customer success, influence process improvements, and engage with cutting-edge AI technology. You will become part of a collaborative team with a strong engineering culture.Location: This position can be based in either our San Francisco or New York office. Employees who are within commuting distance are expected to work from the office five days a week. Candidates residing outside commuting distance (e.g., more than 1 hour each way) may qualify for hybrid work arrangements, depending on role requirements. We also welcome remote candidates located within the United States.

About Us:At LangChain, we strive to make intelligent agents an integral part of everyday technology. Our mission revolves around building a robust foundation for agent engineering, enabling developers to transition from prototypes to production-ready AI agents that teams can depend on. Initially starting as a suite of widely adopted open-source tools, we have expanded to offer a comprehensive platform for building, evaluating, deploying, and operating agents at scale.Today, our products including LangChain, LangGraph, LangSmith, and Agent Builder are instrumental for teams delivering real AI solutions across both startups and large enterprises. Millions of developers trust LangChain to empower AI teams at renowned companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.With a successful $125M raised in Series B funding from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are at an exciting stage of growth, continuously developing innovative products where every team member's contributions significantly shape our technology and collaborative efforts.About the Role:We are in search of a Product Manager to take ownership of critical components of LangSmith. The evolution of AI products is transforming software development processes; LangSmith serves as the observability, evaluation, and deployment platform that facilitates the creation of reliable AI systems.This position operates at the crossroads of user experience and production infrastructure. You will collaborate with engineers to develop features that are intuitive while also addressing complex technical challenges: managing versioning for intricate prompt chains, troubleshooting multi-step agent failures, or creating scalable evaluation systems for test cases ranging from 10 to 10,000.Engaging directly with customers — from early-stage startups launching their first agent to enterprises managing mission-critical AI systems — you will gain insights into where the platform needs enhancement and what new capabilities can facilitate innovative workflows.Lead the roadmap for a fundamental aspect of the LangSmith platform.Collaborate with customers to identify their challenges and outline new product features.Partner with engineering to establish project scope, navigate technical trade-offs, and deliver impactful features swiftly.Contribute to shaping product strategy alongside our founders and leadership team.

About Us:LangChain is committed to revolutionizing the landscape of intelligent agents. We provide the essential infrastructure for agent engineering in a tangible context, enabling developers to advance from initial concepts to production-ready AI agents that can be trusted by teams. Originally launched as widely embraced open-source tools, we have now expanded to offer a comprehensive platform for constructing, assessing, deploying, and managing agents at scale.Our solutions, including LangChain, LangGraph, LangSmith, and Agent Builder, empower teams to deliver authentic AI products within both startups and large corporations. Millions of developers rely on LangChain to fuel AI initiatives at influential companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.With a successful $125 million Series B funding round led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in a dynamic growth phase, continuously innovating our product offerings while enabling every team member to make a significant impact on our technology and team dynamics. At LangChain, your contributions will actively shape how this technology manifests in the real world.About the RoleWe are seeking a Flagship Events & Experiences Lead to take charge of our premier user conference, Interrupt, and define the ways we can embody the LangChain brand through extraordinary experiences.This pivotal role combines strategic oversight with operational leadership, focused on creating a robust, repeatable events framework—beginning with Interrupt and expanding to future global engagements. Your mission will be to ensure each event not only offers an outstanding attendee experience but also drives quantifiable business outcomes in terms of pipeline, community development, and brand loyalty.You will collaborate closely with teams in Marketing, Sales, Developer Relations, Product, and Executive Leadership, serving as the vital link that unites our ecosystem in tangible settings.We seek an individual capable of operating at both strategic and tactical levels—crafting vision, establishing systems, and executing with excellence.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer engagement strategies and ensuring the successful implementation of our solutions. You will collaborate closely with clients to understand their needs and deliver exceptional results.

Join Our Team as an Engagement ManagerAt Mercor, we are pioneering the convergence of labor markets and artificial intelligence research. Collaborating with top AI laboratories and enterprises, we provide the crucial human intelligence necessary for AI development.With a vast talent network, we train cutting-edge AI models akin to how educators nurture students, sharing invaluable knowledge, experiences, and context that cannot be encoded. Currently, our network comprises over 30,000 experts who collectively earn more than $2 million daily.We are redefining a new category of work where expertise fuels AI progress. To achieve this, we need a driven, fast-paced, and dedicated team. You will collaborate with researchers, operators, and AI companies that are at the forefront of transforming societal systems.Mercor is a successful Series C company with a valuation of $10 billion, and we operate in-person five days a week from our new headquarters in San Francisco.Your Role and ResponsibilitiesAs an Engagement Manager, you will be responsible for nurturing and expanding key customer relationships across application-layer companies, research labs, and enterprise clients. You will act as the primary contact from evaluation through delivery, working closely with technical and business stakeholders to facilitate training and deployment, troubleshoot issues, and ensure an exceptional customer experience.This position requires collaboration across product, operations, and engineering teams to effectively manage timelines, support execution, and extract insights that propel account growth. You will also play a vital role in driving revenue expansion by leading commercial processes for both new and existing customers and assisting leadership in identifying and overcoming growth obstacles in a rapidly evolving AI landscape.

Legora works with legal professionals to improve how legal work gets done. The team includes lawyers in the development process so that technology meets real-world demands. Legora’s AI-powered workspace supports legal experts by streamlining document analysis, building intelligent workflows, and helping firms discover new ways to approach complex matters. Trusted by firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, Legora operates in more than 40 countries. The company values rapid innovation, practical iteration, and thoughtful growth, all while aiming to empower lawyers to do their best work. Role overview The Engagement Manager serves as the main point of contact for a portfolio of law firms and in-house legal teams after the sale. This role guides client relationships from onboarding through adoption, expansion, and renewal. The Engagement Manager leads complex rollouts in partnership with Legal Engineers, ensuring a solid foundation for long-term adoption and measurable results. What you will do Guide law firm and legal team clients through onboarding, adoption, expansion, and renewal phases. Lead rollout projects alongside Legal Engineers to establish strong client foundations from day one. Deliver structured training, create tailored success plans, and maintain regular engagement to encourage ongoing product adoption. Proactively optimize client use of Legora and act as a trusted advisor to legal and operational leaders. Align Legora’s solutions with client goals, identify new use cases, and help teams rethink legal workflows. Identify and pursue commercial opportunities, drive renewals, and support account growth. Monitor customer health using relevant metrics, address churn risks early, and strengthen retention. Location This position is based in San Francisco.

Join HumanSignal, where we're pioneering the future of AI through high-quality data.At HumanSignal, our innovative platform is at the forefront of data creation, curation, and evaluation, essential for fine-tuning AI models and validating agent behaviors. Our tools empower leading AI teams to achieve results grounded in real-world signals.Our flagship open-source product, Label Studio, has established itself as the standard for data labeling and evaluation across various modalities, including text, images, and time series. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted OSS solution for AI development.Label Studio Enterprise enhances this success with essential features for security, collaboration, and scalability, catering to critical AI pipelines from model training datasets to continuous feedback loops. As AI technology advances, we're committed to supporting teams in building smarter, more accurate systems.As a Customer Engagement Manager, you will play a pivotal role in ensuring that our expanding customer base becomes enthusiastic, lifelong partners. You will be responsible for cultivating strong customer relationships, driving revenue, meeting SLAs, and upholding the high-quality standards necessary for groundbreaking AI applications. Collaborating closely with HumanSignal’s enterprise clients and frontier labs, you will manage end-to-end engagements, oversee account execution, and work cross-functionally to deliver our Label Studio platform and Data Creation Laboratory services consistently and punctually, fostering account growth.Acting as the primary liaison between HumanSignal and our clients, you will advocate for data leaders and engineering/operations teams striving to push the boundaries of AI capabilities. Your enthusiasm for purpose-driven, human-created data will be key in unlocking novel AI functionalities. You aim for repeatable and scalable solutions that ensure we consistently deliver excellence. Your proven track record of customer management will be invaluable in this role.

At Metaview, we are pioneering the future of recruitment through our innovative AI solutions. Our AI agents empower leading organizations to hire with unprecedented speed and accuracy. We alleviate the burdens of traditional hiring processes, enhancing human capabilities for esteemed clients such as Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, whose experiences at Uber and Palantir shaped our vision, Metaview has successfully raised over $50 million from premier investors, including a recent Series B led by Google Ventures. With a remarkable 5x year-on-year growth, we are celebrated by our clients and featured in prestigious publications like Fortune, Forbes, TechCrunch, and The Times.We are on the brink of a transformative era; now is the time to revolutionize work processes with AI at the forefront. We seek passionate individuals ready to tackle the most challenging and rewarding work of their careers.Our Work CultureOur operations revolve around a singular guiding principle: velocity. This translates into practices where we:Enhance every action to accelerate our learning.Commit to delivering truly great work.Engage in transparent, direct communication with thorough context.Uphold our hard-earned reputation for excellence in craft and quality.The PositionAs an Engagement Manager, you will collaborate with visionary clients to redefine their hiring strategies. This role transcends traditional customer support; it’s about forming strategic partnerships. You will facilitate the integration of AI into hiring processes, driving significant outcomes and enduring value.In this dynamic role, you will act as a vital link among Customers, Product, and Sales teams—helping executives rethink their workflows, guiding operators in daily AI integration, and equipping our internal teams with profound customer insights.Key Responsibilities:Establish trusted, strategic relationships with key stakeholders—from recruiters to C-level executives—to enhance business results through AI.Support organizations in navigating change management, onboarding, and the expansion of AI-driven workflows across various teams.Maximize revenue by boosting retention and uncovering growth opportunities, ensuring that customers derive long-term value from our solutions.

Role Overview Langchain Inc. is hiring a Field Marketing Manager for the West Region, based in San Francisco, CA. This role shapes and delivers regional marketing campaigns that connect with key audiences and support business growth. What You Will Do Design and run marketing campaigns tailored to the West Region, focusing on building brand awareness and generating leads. Work closely with colleagues across departments to ensure marketing strategies support overall business goals. Use market research and data to adjust campaigns and improve results. What Helps You Succeed Experience developing and executing regional marketing programs. Strong creative thinking paired with analytical skills. Ability to collaborate with cross-functional teams. Comfort interpreting market insights to guide decisions.

What We Are Creating:At medraai, we are diligently developing the foundational aspects of our Physical AI Scientist platform, which includes: Advanced Physical AI capable of operating scientific instruments with precision akin to human dexterity. Intelligent Scientific AI that autonomously analyzes results, strategizes next steps, and effectively closes the loop.This is a bold and ambitious goal, but we are confident that a team of driven individuals with a strong sense of ownership can achieve remarkable outcomes.The Team:Our team is composed of passionate and mission-focused engineers from esteemed companies including Tesla, Amazon, SpaceX, and Neuralink. We thrive on collaboration and enjoy fast-paced work, whether in product development or team-building activities like skiing and go-karting!Our discussions often revolve around engineering and robotics, along with other interests such as race cars and culinary arts. We enjoy learning and sharing new insights with one another.We value direct communication and are not afraid of engaging in intense discussions regarding design choices. When conflicts arise, we prioritize quick and empathetic resolutions.In This Role, You Will:Manage the customer relationship from pre-sale through post-sale, deployment, and subsequent expansion.Collaborate closely with customer teams to identify key challenges, comprehend scientific workflows, and pinpoint essential requirements.Translate business goals into a clear deployment roadmap for our customers, outlining milestones, dependencies, and success metrics.Navigate between high-level strategic planning and detailed execution to ensure alignment of daily engineering activities with overarching objectives while proactively identifying potential obstacles.Demonstrate extreme ownership and set a pace that drives the team to deliver on time.Design, monitor, and enhance customer success metrics to substantiate the business case.Cultivate strong relationships with executive sponsors and serve as a strategic partner in their science and AI initiatives.Create scalable playbooks for customer engagement and incorporate feedback into product development processes.We Would Love to Talk to You If You Have:A technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field.

About LangChainLangChain is on a mission to revolutionize the way intelligent agents are deployed across various platforms. Our agent engineering platform and open-source frameworks empower developers to create reliable agents swiftly and efficiently.With over 90 million downloads monthly, our frameworks, LangChain and LangGraph, facilitate rapid agent development with precise control. LangSmith enhances observability, evaluation, and deployment, allowing teams to transform LLM systems into robust production solutions.Trusted by millions globally, LangChain supports AI teams at renowned companies such as Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more.Role Overview:We are seeking a proactive Marketing Operations Manager to enhance the systems and data infrastructure fueling our go-to-market (GTM) engine.This role is critical in supporting marketing initiatives through annual planning, managing our technology stack, overseeing attribution, data pipelines, reporting, automation, and operational campaign processes that empower our marketing and sales teams to excel. You will collaborate closely with the Marketing, Sales, RevOps, and Data teams to ensure our GTM organization operates with high-quality data and dependable systems.Ideal for individuals who thrive in cross-functional environments, this role involves building systems, solving data challenges, and translating complex funnels into actionable insights.Your Responsibilities:Strategy & PlanningCollaborate with GTM leadership to establish marketing performance metrics across the funnel.Develop a metrics framework to assess marketing impact, including pipeline generation, opportunity influence, and deal acceleration.Assist in annual planning and forecasting by delivering data-driven insights into channel performance and pipeline contributions.Convert business inquiries from leadership into analytical frameworks and quantifiable KPIs.Campaign OperationsSupport the execution of diverse marketing programs, including events, webinars, lifecycle initiatives, paid media, and field marketing.Oversee campaign setup, tracking, and attribution across platforms like HubSpot, Salesforce, Bizzabo, Goldcast, and paid advertisements.Ensure campaigns are structured effectively to capture performance data across the entire funnel.Maintain campaign tracking documentation to facilitate performance analysis and reporting.

About LangChainAt LangChain, we are dedicated to creating intelligent agents that seamlessly integrate into everyday applications. We offer a cutting-edge agent engineering platform alongside open-source frameworks designed to empower developers to deploy reliable agents swiftly.Our frameworks, LangChain and LangGraph, collectively achieve over 90 million downloads each month, enabling developers to craft agents with speed and precision. LangSmith enhances this process with observability, evaluation, and deployment capabilities that foster rapid iterations, transforming LLM systems into trusted production solutions.LangChain is trusted by millions of developers globally, supporting AI teams at esteemed organizations such as Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and many more.About the Role:We are seeking a Sales Development Representative Manager to lead and expand our founding SDR team at LangChain.The SDR team plays an essential role in facilitating the adoption of LangChain and LangSmith among companies. They engage with technical decision-makers, convert significant inbound interest into qualified leads, and collaborate closely with our sales and marketing teams to build a robust pipeline.In this role, you will be responsible for the performance, coaching, and development of the SDR team while designing the systems, processes, and workflows that drive our go-to-market strategy. You will work in partnership with sales, marketing, and RevOps to continuously enhance our methods for identifying and engaging target accounts.Key Responsibilities:Lead and mentor a team of SDRs focused on generating qualified sales pipeline.Oversee SDR performance metrics, including activity levels, conversion rates, pipeline generation, and overall attainment.Recruit top-tier SDR talent and expand the team as LangChain grows.Foster SDR talent through coaching, call reviews, and structured feedback.Create effective outbound and inbound qualification playbooks.Collaborate with marketing to transform inbound demand into qualified opportunities.Align with sales leadership and RevOps on target accounts, territories, and pipeline objectives.Implement systems and workflows that enhance SDR productivity and effectiveness.Utilize data to continuously refine performance by analyzing conversion rates throughout the sales funnel.

About HandshakeHandshake serves as the premier career network tailored for the AI-driven economy. With an impressive reach of 20 million knowledge workers, partnerships with 1,600 educational institutions, and 1 million employers—including every Fortune 50 company—Handshake facilitates career discovery, hiring, and professional development. Our platform supports a wide range of career opportunities, from freelance AI training roles to internships and full-time positions. This unique offering has fueled our exceptional growth, with a projection to triple our ARR by 2025.Why join Handshake now:Influence the evolution of careers in the AI economy on a global scale, creating tangible impact for your community and beyond.Collaborate directly with leading AI labs, Fortune 500 companies, and the world's foremost educational institutions.Join a team comprising leaders from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, enhancing our mission to reshape the job market.Contribute to a rapidly growing enterprise with projected revenues in the billions.About the RoleAs the Engagement Management Lead at Handshake AI, you will take charge of our most vital customer relationships within Frontier AI labs, guiding them from initial scoping through to production deployment, expansion, and renewal phases. You will be the primary contact for these customers, navigating high-stakes situations as well as daily operational decisions with ease, even in environments characterized by high expectations, visibility, and pressure.Your role will bridge the gap between customers, operations, product, and engineering, transforming complex, high-stakes challenges into well-defined programs, making rapid trade-offs, and coordinating cross-functional teams to achieve significant results while nurturing exceptional, executive-level relationships.Your responsibilities will include:Managing a high-impact portfolio for Handshake AI, leading strategic implementations for flagship accounts from initial scope through to successful go-live.Overseeing the complete engagement lifecycle (onboarding, delivery, quarterly business reviews, expansions, renewals) as the single-threaded owner of value for a portfolio of strategic, often multi-million dollar customers.Converting evolving customer objectives into precise programs and requirements, advocating for necessary adjustments, and influencing product, operations, and roadmap decisions.Establishing and reporting on success metrics (business KPIs, SLAs, etc.) to ensure alignment with business goals.

About the Role: We are seeking a talented GTM Engineer who will not only utilize our tools but serve as the "First Customer," developing AI-native systems that enhance our technical support, onboarding, and customer success processes.You will be responsible for defining the technical roadmap that guides how LangChain supports its users, focusing on driving substantial case deflection and delivering a premium onboarding experience. Your mission will involve creating autonomous agents that address complex technical issues proactively, often eliminating the need for human intervention. This role is ideal for a builder-operator who can pinpoint friction in the customer journey and implement production-quality solutions to resolve it.Your Responsibilities:Design Customer Agents: Create and implement high-quality agents (utilizing LangGraph and LangSmith) that effectively manage technical support inquiries, troubleshoot integrations, and assist users through intricate onboarding processes.Enhance Case Deflection: Investigate customer friction points and develop self-service AI systems that markedly decrease support requests while elevating customer experience quality.Own Your Domain: Function as the product owner and technical lead, actively seeking improvement opportunities, proposing architectural solutions, and taking ownership of the entire lifecycle of the systems you develop.Utilize Our Stack: Participate in the feedback loop for our product team. As you create sophisticated systems for our clients, you will identify gaps in our frameworks and contribute back to the LangChain and LangGraph open-source community.Develop Onboarding Workflows: Create