Director of Operations

About GigaGiga has recently secured a remarkable $61M in Series A funding, collaborating with Fortune 500 companies to revolutionize customer experience through cutting-edge real-time AI agents. These agents possess the ability to comprehend emotions, swiftly resolve issues, and seamlessly scale within the world's largest enterprises.As we stand at a transformative juncture, our aspirations are set even higher. Our mission is to establish ourselves as the premier AI platform for enterprise workflow automation. To realize this vision, we are on the lookout for exceptional individuals to join our team!At Giga, our work has a profound impact on millions of lives daily. Our employees enjoy autonomy and the opportunity to make a significant difference. With a fantastic team, proven commercial success, and a clear trajectory towards becoming a generational company, we invite you to learn more about us:Voice AI startup Giga raises $61M Series ADoorDash and Giga PartnershipGiga is trusted by leading B2C companies, including DoorDash, for complex support and operational workflows across various channels. If this opportunity excites you, we encourage you to keep reading.About the RoleWe are seeking a strategic and technology-savvy Director of Operations to lead and innovate our daily business operations. This is a crucial leadership position responsible for enhancing the efficiency, scalability, and continuous improvement of our operational and personnel systems. You will have a strong mandate to integrate AI tools and automation at every level of the organization.In this role, you will collaborate directly with our CEO and leadership team, serving as both an operational leader and an internal advocate for AI. Your responsibilities will include identifying opportunities to leverage artificial intelligence for reducing friction, minimizing costs, and maximizing team capacity. You will also oversee structured pilots and evaluations of emerging AI systems to assess their scalability.Key ResponsibilitiesOperational LeadershipTake ownership of designing, executing, and continuously refining core business processes across all departments.Establish and uphold scalable systems that foster growth without compromising quality.

Role overview RapidFort Inc. seeks a Director of Sales Operations to support the Revenue Operations department in a hybrid role. Reporting to the VP of Sales / CRO, this position centers on providing the sales organization with the data, processes, systems, and compensation structures needed for effective performance. Key responsibilities Support the sales team by maintaining and improving operational processes and systems. Analyze complex sales and revenue data, then translate findings into clear, actionable insights. Collaborate with Sales, Finance, and Leadership to drive revenue growth and optimize sales operations. Collaboration This role requires frequent interaction with Sales, Finance, and company leadership. The Director of Sales Operations plays a central part in aligning teams and improving overall sales effectiveness.

We are seeking a visionary Director of Engineering & Operations to lead our engineering team and oversee operational excellence at actionlife. In this pivotal role, you will drive innovative solutions, optimize processes, and ensure the highest standards of quality and efficiency.Your leadership will shape the future of our technology initiatives and operational strategies, making a significant impact on our growth and success.

About David AIDavid AI is pioneering the field of audio data research, merging rigorous R&D methodologies with data development. Our mission is to seamlessly integrate AI into daily life, with audio as the key gateway. As the demand for advanced audio AI grows, the need for high-quality training data becomes critical, and that’s where we excel.Founded in 2024 by former engineers and operators from Scale AI, we’ve quickly attracted leading tech companies and AI labs as our clients. Recently, we secured a $50M Series B funding round from prominent investors including Meritech, NVIDIA, and others.Our dynamic team is composed of talented, humble, and ambitious individuals. We are actively seeking exceptional minds in research, engineering, product development, and operations to join us in advancing the audio AI frontier.About Our Data Operations TeamThe Data Operations team is charged with converting raw audio into high-quality training datasets for some of the top AI labs. Our focus is on creating scalable data pipelines and running them efficiently.We start with the capabilities we want our models to achieve, exploring various data formats and collection strategies, then validating these approaches with researchers. Once a method is effective, we industrialize it by developing reliable pipelines that ensure high-quality audio processing. We are dedicated operators who excel in uncertain environments, equally adept at prototyping innovative workflows and managing large-scale production systems.Position OverviewAs the Director of Operations, you will oversee our data product operations, serving as the driving force behind scalable audio data production. You will lead a diverse team of operators responsible for creating and refining data pipelines, whether through pioneering experiments or scaling proven datasets. As a unifying leader, you will define strategies, navigate trade-offs, and align your team of XX around the company's strategic goals.Key ResponsibilitiesDirect and manage multiple business units, each led by a General Manager, focusing on large-scale audio data pipelines for high-value clients.Oversee the entire execution process from delivery to quality assurance, ensuring the operational excellence of our data services.

About Scribd:At Scribd Inc. (pronounced “scribbed”), our mission is to ignite human curiosity. As part of our team, you will help craft a world rich with stories and knowledge, facilitate the exchange of ideas and information, and empower collective expertise through our innovative products: Everand, Scribd, Slideshare, and Fable.We cultivate a culture where our employees can express their true selves and take bold actions; where we engage in meaningful debates and commit to decisions, embracing the unpredictable twists of our journey. Every team member is empowered to take initiative while we remain focused on our customers.We believe in a balanced workplace structure that fuses individual flexibility with community connections. With our Scribd Flex program, employees can collaborate with their managers to select a work style that best fits their personal needs. A key element of Scribd Flex is our commitment to fostering intentional in-person interactions that enhance collaboration, build culture, and strengthen connections. Thus, occasional in-person attendance is required for all Scribd employees, irrespective of their work location.We are searching for new team members who embody “GRIT.” This concept represents the blend of passion and perseverance toward long-term objectives. At Scribd, we believe in the potential this can unlock, encouraging employees to embrace a GRIT-ty approach in their work. In practical terms, GRIT stands for setting and achieving Goals, delivering Results, contributing Innovative solutions, and positively influencing the Team through collaboration and a great attitude.Overview:We are on the lookout for an experienced Director of Customer Operations to spearhead both the strategic vision and the day-to-day management of this important function. The ideal candidate will translate company objectives into measurable operational outcomes while cultivating and developing high-performing teams. We seek a leader who perceives AI not merely as a tool for efficiency but as a transformative force in engaging with our community. This individual will guide the transition from traditional support models to an AI-first operation that not only expands our reach but also deepens the human connection with our audience.

Role overview Crusoe seeks a Director of Commercial Operations based in San Francisco, CA. This leadership role centers on shaping and carrying out strategies that drive the company’s commercial objectives. The position aims to refine operational processes, build stronger customer relationships, and support revenue growth across several channels. What you will do Lead strategic projects that contribute to commercial expansion Collaborate with teams throughout the organization to improve operations Identify and implement methods to boost customer engagement and satisfaction Work to meet revenue goals by refining processes and tactics Create solutions that support overall business goals Requirements Demonstrated experience in commercial strategy and operations Comfort working alongside cross-functional teams History of driving both revenue growth and process improvements

Director of OperationsAfterQuery is seeking a dynamic Director of Operations to lead the delivery of high-quality human data to cutting-edge AI laboratories. In this pivotal role, you will design and implement the organizational framework necessary to scale our operations effectively, oversee internal teams, and manage projects involving potentially thousands of contractors. You will establish critical operational metrics and collaborate closely with engineering teams to optimize our data production engine, ensuring timely and efficient data delivery at AfterQuery. This is an impactful leadership position for an individual eager to strengthen the operational backbone of a rapidly expanding human data enterprise.Company OverviewAfterQuery operates at the forefront of artificial intelligence research, exploring the limits and potentials of AI through innovative datasets and experimentation. Our clientele consists of leading foundation model labs, positioning us to serve the most advanced AI development groups globally.Headquartered in San Francisco, CA, we have garnered support from prestigious investors such as Y Combinator and BoxGroup, alongside industry veterans from Lightspeed, Index Ventures, Google DeepMind, and Meta GenAI.Our founding team is composed of experts from renowned firms such as Jane Street, Meta, Citadel Securities, Google, Palantir, Goldman Sachs, Morgan Stanley, and Silver Lake.Why Join UsUnmatched Growth Potential: Our rapid expansion has led us to achieve millions in monthly revenue in less than a year. The foundation model labs are growing at an unprecedented pace, and we are at the epicenter of this transformation, providing the essential data and infrastructure to advance the frontier.Foundational Leadership Role: Take charge from day one and shape the future of the company.Competitive Compensation: Enjoy a competitive salary coupled with meaningful equity in a fast-scaling organization.Exceptional Team: Collaborate with a high-caliber founding team composed of talent that has transitioned from prestigious firms including Citadel Securities, Jane Street, Meta, Palantir, Goldman Sachs, and Morgan Stanley. Experience unparalleled exposure at the forefront of AI with the most talented group you’ve ever worked with.The RoleEstablish the operational foundation of a company collaborating with leading AI labs.Oversee a wide range of responsibilities encompassing human data delivery, people operations, management, and finance/legal.Engage in a mission-driven, agile culture that values curiosity, pragmatism, and excellence.Work directly with founders on strategic initiatives and resource management.ResponsibilitiesOrganizational leadership and development.Data management and operational oversight.Collaboration with cross-functional teams to optimize performance.Evaluation and enhancement of operational processes.

Join Our MissionBecome a pivotal part of our innovative team that is revolutionizing musculoskeletal care. As the Director of Clinical Operations, you will spearhead our clinical operations and report directly to the Vice President. Your leadership will be instrumental in enhancing our care team as we innovate care delivery through cutting-edge technology. You will drive initiatives aimed at improving efficiency, including technology adoption and performance enhancements across health coaches, physical therapists, and other team members. Your role will ensure uniformity across all processes, fostering member safety, engagement, service excellence, and clinical integrity.Key ResponsibilitiesOperational Strategy Execution: Transform strategic objectives into actionable operating plans and procedures, leveraging data-driven insights to uncover opportunities. You will oversee the operational framework for the organization, ensuring effective communication, clear ownership structures, and comprehensive outcomes reporting.Enhancing Organizational Performance: Partner with Clinical Operations leadership to streamline processes, expedite decision-making, boost accountability, and elevate talent density.Achieving Business Goals: Consistently meet service level agreements and business outcomes (revenue, experience, quality, finances) through a robust operating system and technology-enabled workflows. You will drive performance improvements and minimize variations to achieve or surpass targets.Innovation Leadership: Champion the integration of technology and advanced clinical practices as we innovate our AI-driven care delivery model. You will identify and implement system designs and automation to scale operations and enhance the experiences of both care teams and members.Commitment to Service Excellence: Guide program and service delivery modifications across the care team, ensuring a consistent, high-quality experience for members that aligns with our product offerings.Your ProfileStrategic Leader: Proven track record of operational excellence, adept at navigating through uncertainty and driving organizational change.Team Builder: Experience in developing and leading large service delivery teams, with a strong focus on coaching and mentoring to foster high employee engagement.Continuous Learner: Eager to explore new methodologies and approaches, remaining adaptable in a dynamic environment.

Join Aarki Inc. as the Director of Revenue Operations, where you will lead our revenue operations strategy and drive growth initiatives. You will be responsible for optimizing processes, leveraging data analytics, and ensuring alignment across departments to maximize revenue potential.Your leadership will play a key role in shaping our approach to sales, marketing, and customer success, ensuring that we are positioned for success in a competitive landscape.

About OneNotary OneNotary is a growing software-as-a-service (SaaS) company based in San Francisco. Our platform delivers secure, accessible online notarization services for individuals and enterprises, serving clients in finance, legal, and other regulated fields. Thousands of businesses, including DocuSign, Route, and DoorDash, rely on our technology. With recent Series A funding, OneNotary is entering a new phase of expansion and seeking experienced leaders to help scale operations and customer experience. Role Overview The Director of Notary Operations leads OneNotary’s national notary network, ensuring secure and high-quality service for enterprise clients and individual users. This leader manages a workforce of full-time and part-time notaries, focusing on operational quality, regulatory compliance, and continuous improvement of the notary experience. The role reports to executive leadership and works closely with Customer Success, Product, Engineering, Compliance, and HR teams to drive operational excellence and support company growth. Main Responsibilities Network Leadership and Workforce Management Grow and oversee OneNotary’s network of notaries across the United States. Design and implement workforce strategies to build a high-performing network. Lead workforce planning, capacity forecasting, and recruitment to maintain consistent service levels. Develop performance standards, engagement programs, and retention initiatives for notaries. Training, Quality, and Compliance Create training, certification, and onboarding programs to uphold professionalism, compliance, and customer service standards. Implement quality assurance processes such as audits, session reviews, coaching, and performance monitoring. Ensure compliance with state-specific notary laws and Remote Online Notarization (RON) regulations nationwide. Identify and address compliance risks proactively. Operations and Performance Track operational KPIs and lead initiatives to improve efficiency, quality, and customer satisfaction. Develop dashboards and reporting tools to give leadership visibility into operational health across workforce segments. Manage escalations for high-priority client or notary concerns, ensuring timely and professional resolution. Cross-Functional Collaboration Work with Product and Engineering teams to improve platform features and user experience.

Scribd, Inc. is dedicated to enhancing human understanding through our innovative products, including Scribd®, Slideshare®, Everand™, and Fable. We empower billions globally to transform access into insight, application, and expertise.Culture at Scribd, Inc.At Scribd, we foster a culture where authenticity and boldness thrive. We encourage open debates, embrace unexpected developments, and empower every employee to prioritize customer satisfaction through decisive action.We believe the best results stem from a balance of individual flexibility and meaningful community connections. Our Scribd Flex program allows employees to choose their work style and location, ensuring optimal performance while fostering collaboration through intentional in-person interactions. Occasional attendance at our offices is required for all Scribd employees, regardless of their work location.We are looking for team members who embody “GRIT” — a blend of passion and perseverance towards long-term objectives. GRIT encapsulates our work philosophy: setting and achieving Goals, driving Results, generating Innovative solutions, and enhancing our Team dynamics through collaboration and positivity.Position Overview:We are in search of an accomplished Director of Customer Operations to drive both the strategic direction and daily execution of this vital function. The ideal candidate will transform company objectives into tangible operational results while cultivating high-performing teams. We seek a visionary leader who views Artificial Intelligence as a pivotal element in reshaping our community engagement, transitioning from traditional customer support to a forward-thinking, AI-centric operation that scales our outreach and enriches our audience connections.

Join Our Team at CoreWeave:CoreWeave is The Essential Cloud for AI™, designed by pioneers for pioneers. We provide a robust platform of cutting-edge technology, tools, and dedicated teams, empowering innovators to confidently build and scale AI solutions. Trusted by top AI labs, startups, and global enterprises, we merge unparalleled infrastructure performance with extensive technical expertise, driving groundbreaking advancements and transforming compute into capability. Since our inception in 2017, we have proudly become a publicly traded company (Nasdaq: CRWV) as of March 2025. Discover more at www.coreweave.com.Your Role:As the Director of Recruiting, you will play a pivotal role in scaling CoreWeave's Operations and IT divisions across diverse functions and regions. You will develop and implement comprehensive hiring strategies, lead and nurture a high-performing recruiting team, and actively manage senior and executive-level searches. Collaborating closely with leadership in Operations, IT, Supply Chain, and Data Center, you will forecast hiring needs, enhance recruiting performance, and attract elite talent in a dynamic, high-growth environment. This position combines strategic vision with hands-on recruiting expertise and organizational leadership.Who You Are:Over 10 years of experience in Operations and IT recruiting, including at least 5 years in a leadership capacity.A proven record of successfully hiring senior professionals, directors, and executive-level leaders in Operations and IT.Experience in scaling recruiting operations within a high-growth, high-volume environment (500+ hires annually).Strong leadership skills with the ability to inspire and develop a team.

As the Director of Business Operations at StandardFleet, you will spearhead our operational strategy to enhance efficiency and drive growth. You will collaborate closely with various departments, providing leadership and direction to optimize processes and ensure alignment with our organizational goals. Your role will include analyzing performance metrics, implementing best practices, and fostering a culture of continuous improvement.Join us in shaping the future of fleet management and making a significant impact in a rapidly evolving industry.

We are seeking a dynamic and innovative Director of Brand and Creative Operations to join our team at Chime. In this leadership role, you will oversee the brand strategy and creative direction while ensuring seamless operational execution. You will work closely with cross-functional teams to elevate our brand presence and enhance customer engagement. This position requires a strategic thinker with a passion for creativity and a proven track record in brand management.

As the Director of Go-To-Market Operations at dev2, you will play a pivotal role in driving our strategic initiatives and operational excellence. This position involves overseeing the execution of our go-to-market strategies, ensuring alignment between sales, marketing, and product teams. You will leverage your extensive experience to optimize processes, enhance cross-functional collaboration, and elevate our customer engagement efforts.Your leadership will be crucial in identifying new market opportunities and refining our operational framework to support rapid growth. You will work closely with senior management to develop actionable insights and drive data-informed decisions that enhance our competitive edge.

TRANSFORMING MANUFACTURINGAt Bright Machines®, we are at the forefront of revolutionizing the manufacturing industry. Our team of dedicated innovators and experts collaborates to establish a new standard for manufacturing that leverages software and data to effectively address our clients’ unique challenges. With intelligent automation, we empower factories with enhanced flexibility, scalability, and resilience, ensuring they can meet today’s demands while preparing for the future.Joining our team means having the opportunity to drive meaningful change for both our organization and our clients. If you are eager to utilize your exceptional abilities to help create the factories of tomorrow, we would love to connect with you.ROLE OVERVIEWAs the Director of Strategy & Operations at Bright Machines, you will work closely with the CEO and the executive leadership team to spearhead high-impact initiatives throughout the organization. In this pivotal role, you will serve as a strategic and operational partner, driving cross-functional initiatives, advancing strategic priorities, and enhancing organizational effectiveness. Your contributions will be essential in shaping the company’s direction, facilitating decision-making processes, and ensuring efficient and cohesive execution across the business as it scales.

Join Revi as the Director of US Operations At Revi, we are at the forefront of transforming the retail landscape. With the evolution of the web from 1.0 to 3.0, we are pioneering a new era where digital and physical shopping experiences converge.Our mission is to redefine how consumers interact with physical stores by offering an innovative in-store digital platform that fosters lasting relationships between businesses and their customers. With our beautifully designed self-ordering system, customers can effortlessly buy, pay, and earn rewards, enhancing their shopping experience.As we continue to grow, we are looking for a visionary leader to spearhead our US operations, drive strategic initiatives, and oversee the implementation of our cutting-edge technology in retail environments.

About Abby CareAt Abby Care, we are dedicated to addressing one of society's most pressing challenges: family caregiving. With over 50 million Americans providing unpaid care to their loved ones, our mission is to empower these caregivers by offering them training and employment opportunities, ensuring they receive compensation for the invaluable care they provide at home.Our innovative, technology-driven platform is designed to facilitate family-first caregiving, enhance health outcomes, and deliver exceptional service across the nation. As we expand, we seek passionate individuals to join our team, supported by prominent mission-driven investors and partnerships with leading insurance providers and healthcare organizations.The RoleWe are looking for a dynamic Director of People Operations to architect and lead the foundational operations for Abby Care’s diverse workforce. This pivotal role combines compliance, operational excellence, and an innovative approach to deliver an exceptional employee experience.You will take ownership of the People Operations framework for caregivers, corporate staff, and global contractors, ensuring payroll precision, adherence to labor laws, and a streamlined employee lifecycle. This role requires both strategic vision and leadership capabilities as you design systems and manage a geographically dispersed team.Key ResponsibilitiesLead and build the People Operations team, overseeing payroll, benefits, compliance, HR technology, and employee lifecycle management, managing both U.S.-based staff and global contractors.Create and enhance processes for caregiver onboarding, payroll, and benefits, ensuring compliance and accuracy across multiple states.Collaborate closely with Operations teams to integrate People Operations seamlessly into the caregiver experience.Incorporate AI tools and automation into People workflows to enhance efficiency and reduce errors, developing a “human + AI” model for People Ops.

Role Overview Ping Identity is hiring a Director of Sales Operations based in the USA (San Francisco, CA or remote). This leader will guide projects that improve sales efficiency and effectiveness across the organization. Key Responsibilities Work with teams across departments to streamline and improve sales processes Develop and refine data analytics to support sales goals Implement and manage tools that help the sales team perform at their best Help shape sales strategy and ensure it aligns with company objectives Location This position is open to candidates in San Francisco, CA or remote within the USA.

Overview: Strala AI is on the lookout for a highly organized and execution-oriented leader to drive the scaling of our claims operations. You will collaborate closely with our CEO to enhance clarity and efficiency in the systems and processes that govern our insurance claims management. This pivotal role offers you the opportunity to take charge of a core business segment, allowing you to build and lead your own team.About Us: At Strala, we are revolutionizing the foundation of the insurance industry. In less than a year, we've achieved multi seven-figure ARR and are experiencing a remarkable 50% month-over-month growth. Backed by prominent investors, including Peter Thiel’s Founders Fund, our team comprises experts from prestigious institutions such as Harvard, Berkeley, and Oxford and leading firms like Optiver, AMD, and Palantir.Qualifications: We seek candidates with a minimum of 2 years experience in MBB consulting, investment banking, private equity, or a top-tier startup within a strategic projects or operations role. Must be located in or willing to relocate to San Francisco.You Will Excel If:You are exceptionally intelligent, motivated, and ready to act swiftly.You are data-driven, highly organized, and attentive to detail.You merge creative, solution-focused thinking with meticulous execution.You thrive on solving complex problems and can provide clarity and structure.You possess strong interpersonal skills, quickly building trust with customers, teammates, and partners.You enjoy fostering collaboration between diverse teams such as claims, engineering, and sales.You can rapidly adapt between various high-impact initiatives.Your Responsibilities:Lead special projects and strategic initiatives alongside the CEO.Develop and formalize claims operations as we scale (including processes, hiring, and workflows).Create scalable, data-driven processes to optimize our product workflows.Facilitate cross-functional problem-solving across product, engineering, and business teams.