Director of End User Content Strategy

Job Title: Director of End User Content Strategy Reports to: COO / Head of Lifecycle Marketing Location: Remote Employment Type: Contract-to-HireCompany Overview: Pathstream is on a mission to unlock the vast untapped potential of frontline workforces. We are redefining how employees and managers thrive in their careers amidst a rapidly changing technological landscape. Our partnerships with enterprises transform frontline teams from transactional to relational, from back office to middle office, and from routine tasks to strategic initiatives. We enhance company performance through increased productivity, improved retention, and superior customer experiences while empowering employees to achieve greater success in their current roles and advance their professional growth.Role Summary: As the Director of End User Content Strategy, you will take ownership of the voice and content experience for the employees we serve at Pathstream. This senior individual contributor role encompasses a broad scope of responsibilities: defining the content strategy, guiding the creative direction, producing and managing campaigns across various channels, and collaborating with contractors to bring your vision to fruition.You will work at the intersection of acquisition and engagement, initially helping prospective learners understand the value of Pathstream, followed by keeping enrolled learners motivated throughout their educational journeys. Your primary audience will be frontline employees, and your challenge will be to connect with them in meaningful ways.This role starts as a six-month contract engagement with the potential for a full-time position based on mutual compatibility. You will report to the Head of Lifecycle Marketing and work closely with the Lifecycle Marketing team, as well as Customer Success, Operations, and Coaching.Within your first 30 days, you will audit existing end-user content, establish a clear perspective on voice and strategy, and deliver your first impactful piece of content or media that drives measurable engagement or activation.By the end of six months, you will have established a functioning content operation, demonstrated tangible effects on enrollment and engagement, and become the key resource for how Pathstream communicates with our learners, allowing both parties to assess the full-time opportunity effectively.

Casap is an innovative Series A startup based in San Francisco, having successfully raised over $30 million from prominent investors such as Emergence, Lightspeed, and Primary Ventures. Founded by seasoned product leaders from renowned companies like Robinhood and Chime, our mission is to revolutionize banking operations by automating dispute processes and combating friendly fraud. Our groundbreaking solutions have garnered attention and admiration from everyday users to leading names in the finance sector.We are seeking a passionate and strategic Director of Content Strategy who will craft engaging narratives that inform and inspire leaders in financial institutions about our rapidly expanding automation and artificial intelligence solutions.ResponsibilitiesDesign and implement a comprehensive content strategy across all platforms, simplifying intricate fraud and banking concepts into compelling narratives tailored for credit union and bank executives at various stages of their decision-making process.Produce impactful content such as presentations, one-pagers, thought leadership pieces, videos, and customer testimonials that enhance brand awareness and drive conversions.Lead content planning and campaign initiatives in collaboration with sales, product, and executive teams to ensure alignment of messaging with business objectives.Work closely with the CEO and subject matter experts to develop thought leadership content that positions Casap as a thought leader in the fintech space.Supervise external creative partners (agencies, freelancers) while ensuring strategic alignment and maintaining high-quality standards.Leverage data and performance metrics to refine content effectiveness and guide future strategies.Qualifications4-8 years of proven experience in content strategy, brand storytelling, or marketing communications, ideally within the fintech, financial services, or B2B technology sectors.Outstanding writing and content creation abilities, with a portfolio showcasing the talent to distill complex technical concepts for executive audiences.Demonstrated experience in developing executive-level materials including presentation decks, one-pagers, and thought leadership content.Strong collaboration skills to engage with various stakeholders across departments, including sales and product teams.A data-driven mindset, with the ability to analyze content performance and apply insights to enhance future initiatives.

Founded in 2015, Shield AI is a pioneering venture-backed deep-tech company dedicated to safeguarding both service members and civilians through advanced intelligent systems. Our innovative product lineup includes the V-BAT and X-BAT aircraft, Hivemind Enterprise, and Hivemind Vision. With a global presence spanning the U.S., Europe, the Middle East, and the Asia-Pacific, our cutting-edge technology actively supports operations worldwide. Learn more about us at www.shield.ai. Connect with Shield AI on LinkedIn, X, Instagram, and YouTube.The Director of End User Computing will oversee the global strategy and operational excellence of enterprise IT services, focusing on Service Desk, Asset Management, Platform Engineering, and Workplace Technology. This pivotal role is tasked with delivering a secure, scalable, and high-performing end-user environment that enhances business productivity while catering to the needs of executive and enterprise stakeholders.Success in this position is defined by a seamless employee technology experience characterized by low friction, high productivity, and robust satisfaction with the systems and tools utilized across the organization.As a senior IT leader, the Director will establish a comprehensive technical vision, operational standards, and service delivery frameworks across endpoint ecosystems, collaboration platforms, identity systems, and workplace technologies. The ideal candidate will possess extensive expertise in enterprise endpoint and identity platforms, demonstrate strong organizational leadership skills, and have a proven track record of building high-performing teams while advancing modernization, automation, and continuous improvement initiatives.

The Center for AI Safety (CAIS) is at the forefront of research and advocacy dedicated to reducing societal risks associated with artificial intelligence. Our mission is to tackle the most pressing challenges of AI through innovative technical research, collaborative initiatives, and proactive policy engagement, alongside our partner organization in Washington, D.C., the Center for AI Safety Action Fund.As public concern about AI safety grows rapidly, we recognize that increasing public awareness is crucial. The interest in AI safety is expanding at an unprecedented pace, with videos, articles, and social media discussions reaching millions. To capitalize on this momentum, CAIS is forming a dedicated public engagement team to amplify awareness and drive conversations around AI safety.We are seeking a passionate and strategic Head of Video to lead our video content initiatives across platforms including YouTube, Shorts, and TikTok. In this role, you will be responsible for defining content formats, overseeing production processes, and ensuring that our video content is optimally packaged to maximize audience reach and retention. You will report directly to the Head of Public Engagement.

As the Head of Content & Strategy at Harvey, you will lead our content initiatives and strategic planning to enhance our market presence. You will be responsible for developing and executing comprehensive content strategies that align with our business objectives, ensuring that we deliver value to our audience.Your leadership will foster a collaborative environment where creativity and innovation thrive. You will work closely with various teams to ensure that our content not only captivates but also drives engagement and conversion.

Join Stripe as the Head of User Risk Strategy, where you will play a pivotal role in shaping our approach to user risk management. You will lead a dynamic team, leveraging data-driven insights to mitigate risks while ensuring a seamless user experience. Your strategic vision will guide the development of innovative risk assessment frameworks that adapt to the evolving landscape of online transactions.

About UsAt UnitedMasters, we are revolutionizing the music industry by creating a marketplace that bridges the gap between artists, brands, and fans. Our innovative music distribution service empowers artists to take control of their careers, allowing them to distribute their music directly to fans via streaming platforms while retaining ownership of their master recording rights and reaping up to 100% of their royalties. By merging our distribution platform with our strong relationships with brands, we provide independent artists with unparalleled opportunities for growth and earning potential.Our diverse team consists of musicians, marketers, engineers, and storytellers hailing from prestigious companies like YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, and VICE. We collaborate closely with the award-winning creative teams at Translation, our in-house creative advertising agency, to forge impactful partnerships.The RoleWe are on the lookout for a Director of User Experience to steer our design vision, conduct customer research, and enhance the overall product experience across iOS, Android, and web platforms. In this role, you will lead a talented team of UX/UI designers while actively participating in the design process, prototyping, and research efforts alongside your team.This position calls for a design leader with substantial experience in mobile app and responsive web product design, ensuring consistency, quality, and clarity across all platforms. You should be adept at navigating between strategic UX planning, detailed pixel work, and customer insights. You will work in partnership with Product, Engineering, Marketing, and Data Science teams to create intuitive, artist-focused experiences that promote growth, retention, and success for label partners.This role is based in San Francisco, requiring four days in the office and one day remote.Key ResponsibilitiesDesign Leadership & VisionDevelop and communicate a comprehensive UX strategy for iOS, Android, and web platforms.Create a cohesive design language and systems that can be applied across mobile and desktop user experiences.Advocate for simplicity, accessibility, and uniformity across all interfaces.

Join monks as a Temporary UX Strategy Director in the vibrant city of San Francisco. In this pivotal role, you will lead user experience strategies and initiatives that enhance our clients' digital journeys. As a key member of our team, you will collaborate closely with designers, developers, and stakeholders to develop innovative solutions that meet user needs and business goals.

The Company You’ll JoinCarta is at the forefront of transforming the landscape of venture capital, private equity, and private credit. Our platform connects founders, investors, and limited partners through innovative software tailored for the unique needs of the industry. With over 65,000 companies across more than 160 countries relying on us, Carta provides foundational tools for building, investing, and scaling with confidence.Our Fund Administration platform supports over 9,000 funds and Special Purpose Vehicles (SPVs), managing nearly $185 billion in assets. Recognized by industry leaders like Fortune, Forbes, Fast Company, and Great Places to Work, Carta is pioneering the future of private market infrastructure.We are committed to creating a comprehensive ERP platform designed specifically for private markets, addressing the limitations of traditional ERP solutions. Our innovative software redefines the Office of the Fund CFO, positioning private markets to operate seamlessly like public markets.For more insights into our office culture and values, visit our Carta careers page.The Challenges You’ll TackleAs the Head of GTM Content at Carta, you will lead a dynamic team of editors, content strategists, and writers to craft exceptional B2B content. You will ensure the delivery of timely, accurate, and impactful content that resonates within the evolving private markets ecosystem, which includes private equity firms, venture capitalists, private credit firms, and the limited partners supporting them. You will define the vision, voice, and strategy for our expanding content function and integrate it more effectively into Carta’s marketing initiatives.Reporting directly to the Vice President of Communications, you will oversee the development and execution of audience-focused content that aligns with critical business objectives, guiding prospects through the marketing funnel—from SEO-driven educational content to engaging mid-funnel assets that generate demand, and finally to sales enablement and client success stories that convert leads into customers.Furthermore, you will spearhead innovative content formats and strategies that push beyond conventional boundaries, positioning Carta for sustained success in the future.

As a Senior Content Designer at Mindlance, you will be responsible for crafting engaging and effective content strategies that elevate user experience. You will collaborate with cross-functional teams to create compelling narratives and design user-centric solutions. Your expertise in content design will help shape the way users interact with our products.We are looking for someone who is passionate about creating meaningful content and has a strong understanding of design principles. If you thrive in a fast-paced environment and are eager to innovate, we would love to hear from you!

About AirwallexAirwallex is a pioneering unified payments and financial platform designed for global enterprises. Our distinctive blend of proprietary technology and software empowers over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, with comprehensive solutions to efficiently manage everything from business accounts and payments to treasury and embedded finance on a worldwide scale.Founded in Melbourne, we boast a dynamic team of over 2,000 innovative professionals across 26 global offices. With a valuation of US$8 billion and support from distinguished investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global financial services. If you're eager to take on the most ambitious challenges of your career, we invite you to join our mission.Attributes We ValueWe seek builders with entrepreneurial spirit who desire tangible impact, rapid growth, and genuine ownership. You will bring in-depth expertise, sharp analytical skills, and a passion for our mission and operating principles. You thrive in fast-paced environments, demonstrating good judgment and curiosity while making decisions grounded in first principles.As a humble and collaborative individual, you transform innovative ideas into tangible products and are dedicated to achieving results. Utilizing AI, you work efficiently to solve complex challenges alongside exceptional colleagues while advancing your career as we redefine global banking. If this resonates with you, let's create the future together.Your RoleIn this pivotal role, you will define how Airwallex articulates the value of its offerings to businesses globally. As the Director of Content Marketing, you will oversee the comprehensive content strategy across all digital channels, building a robust content engine that not only drives engagement but also fosters pipeline generation and enhances Airwallex's brand presence in a competitive fintech landscape. You will lead a talented team of content creators, editors, and strategists, collaborating closely with growth marketing, product marketing, sales, SEO, design, and regional marketing teams to produce compelling, on-brand content at scale. Additionally, you will play a crucial role in integrating AI tools into content workflows, enhancing efficiency and innovation throughout the content lifecycle.

Role Overview Mediabrands seeks an Associate Director of Strategy based in San Francisco, California. This role shapes strategic initiatives for clients, working closely with teams across the organization to develop strategies and insights that support client goals. Key Responsibilities Collaborate with cross-functional teams to create strategies tailored to client objectives Analyze market trends, consumer behavior, and the competitive landscape Provide insights that inform both immediate and long-term planning Communicate complex ideas clearly to clients and internal stakeholders What We’re Looking For Strong analytical skills and a strategic approach to problem-solving Experience leading and inspiring teams Ability to foster creativity and maintain high standards of excellence Clear, effective communication style

Join Monks as a Director of Strategy in San Francisco, where you will lead the strategic direction of our innovative projects. In this pivotal role, you will collaborate with cross-functional teams to develop and implement strategies that drive growth and enhance our market position. Your expertise will be crucial in evaluating market trends, identifying opportunities, and shaping the future of our organization.

About UsGravity Climate is at the forefront of integrating sustainability with business performance through our cutting-edge carbon and energy management platform. Our technology is utilized by Fortune 500 companies, major energy corporations, and leading financial institutions, consistently achieving top ratings in the latest Verdantix analysis. We empower our clients to meet climate disclosure mandates while significantly reducing their energy expenses.With robust funding and a rapidly expanding product offering, Gravity is pioneering advancements in carbon management and creating innovative business avenues beyond basic reporting.Your RoleWe are seeking a dynamic Head of Marketing to design and amplify Gravity’s growth strategy.This key leader will be responsible for the comprehensive marketing strategy encompassing brand awareness, demand generation, product marketing, event coordination, and pipeline development, with a clear objective: to establish a sustainable, repeatable system that produces measurable business results.The ideal candidate will seamlessly balance long-term brand development with immediate pipeline growth. They will create coherent content themes and messaging frameworks to underpin all campaigns while ensuring meticulous execution across diverse channels. A strong understanding of both brand awareness and demand generation strategies in tandem is essential.You will bring organization, rigor, and transparency to our go-to-market approach, influencing how Gravity positions itself in the fast-changing climate and energy landscape.This position demands a blend of strategic insight and operational proficiency. You should excel at crafting category narratives, assessing funnel performance, and executing impactful campaigns. Your contributions will shape the company's trajectory, culture, and affirm Marketing as a vital growth driver for the organization.Key ResponsibilitiesContent and Narrative DevelopmentEstablish enduring content themes that guide campaigns, product narratives, industry positioning, and executive communications.Develop and maintain centralized messaging frameworks tailored to various segments and personas.Simplify complex climate and energy processes into clear and distinct market positions.Ensure that every marketing initiative aligns with consistent narrative themes.

Role overview The Director of Industry Strategy at OpenAI leads efforts to shape how artificial intelligence is used across a range of industries. Based in San Francisco, this leader identifies areas where AI can make a real difference and steers the company’s approach to industry-specific challenges. The position plays a central role in turning strategic ideas into action, ensuring that AI solutions deliver value in practical settings. Key responsibilities Collaborate with teams throughout OpenAI to pinpoint opportunities for AI across different sectors Create strategies that encourage the adoption and integration of AI technologies Establish and grow partnerships that further OpenAI’s mission Mission alignment This role directly supports OpenAI’s commitment to making artificial general intelligence beneficial for all. The strategies and partnerships developed in this position have a direct impact on advancing that mission.

At Samba TV, we are pioneering the future of media consumption through our innovative data and technology solutions. Our mission is to revolutionize the viewing experience for audiences worldwide. By leveraging our vast data, we empower media companies to connect with viewers for the latest shows and movies, while providing advertisers with essential tools to engage audiences and measure their reach across multiple platforms.We are seeking a visionary Director of Content Marketing to spearhead our comprehensive content strategy. In this pivotal role, you will cultivate a dynamic content engine, establishing our own editorial newsroom that draws from Samba’s unparalleled media intelligence spanning TV, web, and emerging platforms. You will craft compelling narratives that encapsulate our brand essence, highlighting our cutting-edge TV and digital viewership data, AI/ML advancements, innovative workflow solutions, and next-gen advertising technologies.As a senior leader at the intersection of advanced AI technology and programmatic advertising, you will distill complex data science concepts into clear, engaging content tailored for advertisers, agencies, publishers, and technology partners. You will oversee the entire content lifecycle from ideation through to distribution, collaborating closely with Product Marketing, PR, Sales, Technical teams, and executive leadership to ensure cohesive messaging and impactful results. You will lead a small, high-performing team, with deliverables hinging on your storytelling prowess and project management skills, including the creation of insightful visual content (charts, infographics, etc.) and concise reports.

Oura Health Inc. is seeking an experienced and visionary Director of Corporate Strategy to join our dynamic team in San Francisco. In this pivotal role, you will lead the development and execution of corporate strategies that align with our mission to empower individuals with actionable health insights through innovative technology. As a strategic leader, you will collaborate closely with cross-functional teams and executive leadership to identify growth opportunities, drive strategic initiatives, and ensure our long-term success.

As the Head of Content at virio, you will spearhead our content strategy and development, overseeing the creation and execution of engaging content that resonates with our audience. You will lead a talented team of content creators, ensuring that all materials align with our brand's voice and objectives while driving engagement and growth.

TRANSFORMING MANUFACTURINGAt Bright Machines®, we are at the forefront of revolutionizing the manufacturing industry. Our team of dedicated innovators and experts collaborates to establish a new standard for manufacturing that leverages software and data to effectively address our clients’ unique challenges. With intelligent automation, we empower factories with enhanced flexibility, scalability, and resilience, ensuring they can meet today’s demands while preparing for the future.Joining our team means having the opportunity to drive meaningful change for both our organization and our clients. If you are eager to utilize your exceptional abilities to help create the factories of tomorrow, we would love to connect with you.ROLE OVERVIEWAs the Director of Strategy & Operations at Bright Machines, you will work closely with the CEO and the executive leadership team to spearhead high-impact initiatives throughout the organization. In this pivotal role, you will serve as a strategic and operational partner, driving cross-functional initiatives, advancing strategic priorities, and enhancing organizational effectiveness. Your contributions will be essential in shaping the company’s direction, facilitating decision-making processes, and ensuring efficient and cohesive execution across the business as it scales.

tl;dr: At Sphinx, we are revolutionizing compliance for banks and fintechs through the use of AI agents that function like human analysts. The narrative in this sector is underrepresented, presenting a unique opportunity for the right candidate. We are seeking a Head of Content to be the voice of Sphinx, crafting a comprehensive content strategy from the ground up across various formats and channels. If you have the ability to create engaging blog posts that resonate with banking executives, produce podcasts that capture attention, and approach outdoor advertising and newsletters with the same enthusiasm, we want to hear from you.BackgroundBefore funds can be transferred or accounts opened, compliance checks must be performed to ensure no illegal activities are involved. However, the current compliance process is flawed.Sphinx is at the forefront of this transformation, developing AI analysts capable of operating within browsers, APIs, and internal systems just like human counterparts, automating processes such as AML, KYC, KYB, and transaction monitoring from start to finish.Our technology empowers financial institutions to reduce manual labor by 90%, slash compliance costs by four times, and streamline onboarding processes. We have earned the trust of major players across the U.S., Canada, Europe, and Latin America.Our product is beloved by users. From inception, content creation has been driven by the founders, yielding successful results. Now, we need a talented individual to take our existing framework, expand it across all channels and formats, and develop a scalable content engine.Why Join Sphinx?Define Our Brand: You will have the freedom to build Sphinx’s voice, visual identity, and content strategy without any existing constraints or legacy guidelines.Compelling Narrative: We are transforming a $200 billion manual industry with effective AI solutions. Our clients experience a significant reduction in manual tasks. The story is there; we simply need a skilled storyteller.Diverse Content Formats: This role is not limited to writing blog posts. You will engage in various media including text, video, podcasts, newsletters, social media, physical campaigns, and any innovative formats you envision.Proven Success: We have never lost a deal to competitors; every RFP we've participated in has been won. Exceptional content will further enhance our already thriving business.Small Team, Large Impact: Our co-founders have previously sold an AI company, developing machine learning systems that scaled to millions of users and secured contracts with major banks. Our small, dynamic team in San Francisco is committed to making a difference.