Customer Education & Curriculum Development Lead

About Our TeamAt OpenAI, we are dedicated to creating innovative tools that empower individuals and organizations to harness the potential of artificial intelligence. Our mission is to provide AI-native education that fosters the development of lasting skills among users, enabling them to not only consume content but actively engage with it. In the Customer Education department, we specialize in crafting immersive learning experiences and certifications designed to enhance adoption and cultivate new talent within enterprise clients.As the Learning Experience and Curriculum Lead, your primary responsibility will be to design tailored educational pathways for the AI workforce. This includes developing engaging learning experiences, authoring curriculum, and establishing assessment frameworks. You will harness AI technologies to streamline course content creation, generate realistic scenarios, and ensure our materials remain relevant as products evolve. The goal is to establish a high-quality educational program that is efficient to produce and maintain, while ensuring consistency across all offerings.Collaboration will be key in this role, as you will work closely with teams across Customer Education, Product, and Technical Success to ensure our programs focus on essential skills, demonstrate measurable outcomes, and facilitate AI enablement on a large scale.About the RoleYou will lead the strategy and implementation of enterprise learning pathways and curriculum. Your role will involve creating cohesive learning experiences that range from foundational knowledge to practical skill application, all aligned with critical customer outcomes and supported by straightforward tools such as quizzes, skill assessments, project guidelines, and digital badges.This position is a unique blend of instructional design, content development, and AI-enhanced educational operations. You will serve as the crucial link between learning science, course production, and tangible customer impact.Key ResponsibilitiesDevelop and refine curriculum materials, including learning objectives, lesson plans, scripts, assessments, and guidance for hands-on projects.Establish a structure for certifications and credentials that reflect genuine skill development, including badges and progression criteria.Create standards and guidelines for course production, including templates, style guidelines, quality assurance checklists, and update schedules.Leverage AI tools to expedite course development and upkeep, including content drafting, test case generation, and quality assurance checks.Design learning analytics to evaluate success metrics such as course completion rates, assessment outcomes, practice performance, and subsequent behavioral changes.Collaborate with cross-functional teams to ensure learning experiences remain in sync with product updates, customer requirements, and field feedback.Are You a Good Fit?You possess a strong background in instructional design, curriculum development, or a related field.You are passionate about leveraging AI in educational contexts and enjoy creating impactful learning solutions.You have excellent communication skills and can effectively collaborate with diverse teams.

About KiddomKiddom is an innovative educational platform dedicated to fostering student equity and growth. By integrating high-quality instructional materials with engaging digital learning experiences, Kiddom empowers schools and districts to take control of their curriculum. This results in tailored learning experiences that meet the specific needs and aspirations of local communities. Our platform offers exceptional curriculum management capabilities combined with insightful data analytics for educators and leaders, driving continuous improvement in instructional decisions, programming, and professional development.Kiddom is looking for a National Curriculum Strategist with in-depth expertise in K-12 curriculum. In this role, you will collaborate with account executives to create a stimulating environment that fosters strategic sales and enhances revenue performance. You will work closely with marketing and product teams to ensure the prioritization of impactful solutions that yield significant business results and return on investment (ROI). Utilizing your extensive knowledge of K-12 education, you will craft and deliver compelling, customized sales presentations that facilitate effective solution selling.Your role will also involve leveraging your curriculum implementation knowledge to gain insights into the needs of schools and districts, understanding how Kiddom can uniquely address those needs, and building strong relationships with key decision-makers. You will have opportunities to present at conferences and trade shows, support state curriculum adoptions, and guide the customer journey from pre-sales through to post-sales support.

About AnthropicAt Anthropic, we are dedicated to developing AI systems that are reliable, interpretable, and steerable. Our mission is to ensure that AI is both safe and beneficial for our users and society at large. Our rapidly expanding team comprises passionate researchers, engineers, policy experts, and business leaders working collaboratively to create advantageous AI solutions.Why This Role MattersThe pace of AI advancement is outstripping developers' ability to keep up. As new models, API features, and capabilities are released, the gap between what Claude can accomplish and what developers are equipped to build with it is widening. Addressing this gap transcends mere content creation; it is a strategic necessity that influences the adoption, integration, and trustworthiness of this technology in production environments worldwide.Anthropic’s Ministry of Education is committed to fostering authentic proficiency with AI among individuals and organizations—not just through product training, but by cultivating a deep understanding that grows over time and adapts as capabilities evolve. This role focuses on the developer aspect of that mission: crafting and overseeing the roadmap for all developer-centric educational content and its distribution.The RoleAs the Developer Education Lead, you will spearhead the comprehensive strategy, roadmap, and execution for educating developers on building with Claude. This is not a conventional content position. You will operate at the nexus of Developer Relations, product development, and education—actively involved in product launches, collaborating cross-functionally with engineering, developer relations, go-to-market teams, and the wider education team to ensure that every significant capability is accompanied by the essential educational resources developers need to embrace it.You will establish and maintain a structured content pipeline that transitions from ideation to validation, production, and launch—replacing informal prioritization with a systematic approach that rigorously evaluates what content is produced and why. Your responsibilities will encompass various formats, including video content, written tutorials, API courses, cookbooks, and any new formats that arise as Claude’s capabilities expand. You will collaborate closely with our Developer Relations team, video producers, and technical writers to create content that transitions developers from merely recognizing Claude to actively building production systems utilizing it.

Peregrine Technologies, backed by prominent Silicon Valley investors, empowers public safety organizations, state and local governments, federal agencies, and private-sector institutions to tackle societal challenges with exceptional efficiency and precision. Our cutting-edge AI-enabled platform transforms fragmented data into actionable intelligence, providing instant access to critical information that facilitates informed decision-making and enhances outcomes across multiple touchpoints. Currently, we serve hundreds of clients across over 30 states and two countries, impacting more than 125 million individuals — and we're poised for further growth as we expand into the enterprise sector and international markets.The RoleWe are seeking a dynamic Solutions Enablement, Curriculum Developer to take charge of how teams comprehend, articulate, and implement customer use cases and personas across various sectors. This pivotal role is responsible for designing and managing a premier enablement system, which includes a centralized library, continuous training, and well-defined standards for presenting Peregrine solutions to different personas.In this highly execution-oriented position, your focus will be on simplifying complexity into clarity. You will establish systematic frameworks for how Peregrine communicates with key customer personas, align platform capabilities with real-world workflows, and empower customer-facing teams to customize solutions for their target audience.Collaboration is key, as you'll work closely with Solutions Engineering, Product, Product Marketing, Sales, and Customer Success teams to ensure a consistent understanding and application of personas and use cases across the Sales team.What You'll DoOwn Use Case & Persona Enablement Framework and LibraryDesign and uphold a structured framework that interlinks verticals, use cases, personas, and workflows.Define comprehensive persona profiles based on customers’ daily workflows, challenges, and needs, mapping them to pertinent use cases and demo paths.Maintain a centralized source of truth for vertical use cases and customer personas.Standardize templates and establish governance to ensure that content remains current, coherent, and easily applicable for teams.Deliver Ongoing Enablement & TrainingDesign and co-facilitate training sessions focused on vertical-specific solutions, covering key personas, their daily challenges, how Peregrine addresses them, and the unique advantages of our platform.Facilitate persona-aware solution storytelling that supports sales efforts.

About UsOur mission is to transform language learning for everyone.Learning a new language can profoundly impact one’s life, bridging gaps to diverse cultures, careers, and communities. With two billion individuals globally striving to learn a language, the most effective method (one-on-one tutoring) remains largely inaccessible and stagnant for decades. Speak is pioneering a human-level, AI-supported tutor available in your pocket: a conversation-driven experience that empowers learners to engage, receive immediate feedback, and progress through meticulously crafted lessons. The result is a comprehensive journey from novice to confident speaker across a multitude of languages.Launched in South Korea in 2019, Speak has rapidly become the leading language learning app, now catering to learners in numerous markets across 15+ languages. As one of the foremost AI companies worldwide, we have successfully secured over $150 million in venture funding from notable investors like OpenAI, Accel, Founders Fund, and Khosla Ventures, with a globally distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.About This RoleWe are seeking a dynamic Lead Learning Designer to enhance and expand one of Speak's largest markets: Spanish. In this pivotal role, you will empower our team to innovate faster, explore new possibilities, and deliver exceptional Spanish learning experiences on a grand scale.You will work closely with members of the Learning Design team, as well as Product, Engineering, Analytics, Business Operations, and Marketing, to shape the future of our Spanish curriculum. You will be entrusted with leading high-priority Spanish curriculum initiatives, requiring minimal oversight.If you are a Spanish pedagogy specialist with a proven track record in the ed-tech sector, capable of executing projects independently and thriving in a collaborative, creative environment, we would love to connect with you.Your ResponsibilitiesOversee the Spanish curriculum and high-priority content projects from inception to completion—ensuring timely delivery of premium lessons and experiences through strategic planning, proactive communication, and effective execution.Lead cross-functional initiatives with EPD and Marketing as the designated Spanish content DRI; apply a holistic content perspective, operational discipline, and creativity to test innovative learning experiences.Exercise sound judgment on complex cross-language projects—acknowledging distinct implications between languages, identifying potential risks early, and proactively asking critical questions to maintain project momentum.Develop curriculum and prototype content that resonates with learners and meets educational standards...

Supported by prominent investors from Silicon Valley, Peregrine Technologies empowers public safety organizations, governmental bodies at all levels, federal agencies, and private sector entities to tackle societal challenges with unmatched speed and precision. Our AI-driven platform transforms disjointed data into actionable insights, providing critical information that drives informed decision-making and enhances outcomes across various scenarios. Currently, we serve hundreds of clients across more than 30 states and two countries, impacting over 125 million individuals. As we expand our reach into enterprise sectors and international markets, we aim to amplify our influence further.The RolePeregrine is seeking a Sales Onboarding & Product Enablement, Curriculum Developer to take charge of the comprehensive onboarding experience for new sales hires and to shape the ongoing product training strategy for our go-to-market teams. This position involves designing, implementing, and continuously refining onboarding programs, a structured 30-60-90 certification framework, and scalable training systems that facilitate rapid proficiency for Account Executives while adapting to our evolving platform, market dynamics, and customer requirements.This role is tailored for a proactive builder who excels in uncertain environments and enjoys creating innovative solutions from the ground up. You will collaborate closely with Solutions Engineering, Product Management, Product Marketing, and Sales Leadership to ensure our sales team possesses a profound understanding of the platform, relevant customer scenarios, and the value we provide within the public safety ecosystem—starting from day one and continuing throughout their careers.What You'll DoOwn Sales New Hire EnablementDesign and implement a holistic onboarding experience for Sales New Hires from their first day through their initial ramp-up period.Ensure that new employees gain a thorough working knowledge of the platform, including its core functionalities and the value it offers.Establish onboarding as a cornerstone for long-term mastery of our products.Build and Operate a 30-60-90 Certification ProgramDesign and facilitate a structured 30-60-90 certification program with clear benchmarks for proficiency.Define milestones related to product fluency, platform navigation, demo execution, and feature understanding.Collaborate with Sales Managers to align certification objectives with performance expectations.Monitor progress and iterate based on performance metrics and feedback.

About the Role LangChain is looking for an Education Marketing Lead based in San Francisco, CA. This position shapes marketing strategy to connect with educators and learners worldwide. The role centers on building campaigns that speak to the needs of the education community and strengthen LangChain’s presence in the sector.

At Figma, we are dedicated to building a vibrant community of creative minds and innovators, all working towards the goal of making design accessible to everyone. Our platform empowers teams to transform ideas into reality, whether it’s through brainstorming, prototyping, coding, or utilizing AI for iterations. Figma facilitates seamless collaboration, enabling teams to work together in real-time from anywhere in the world. If you are passionate about redefining the future of design and collaboration, we invite you to join our mission!Central to Figma’s ethos is our commitment to our community. We are determined to empower our users, especially during this transformative phase of the industry, and we believe education is a key component of this empowerment.To further this mission, we are looking for a Manager of Customer Education Design to spearhead a team of Education Designers and Motion Designers tasked with creating engaging multimedia learning resources for our users. This team will produce high-quality content—including courses, videos, and hands-on projects—that not only supports major product launches but also ongoing customer education initiatives. Our resources will guide users throughout their entire learning journey, from initial activation to advanced skill mastery.Success in this role hinges on strong leadership that fosters a balance between creativity and efficiency, paired with thoughtful and timely coaching. Close collaboration with cross-functional partners across customer education and go-to-market teams will be vital to achieve impactful and consistent outcomes.This position also involves establishing clear and efficient team workflows, supported by well-defined roles, standardized processes, and measurable success metrics. The role is a hybrid of player and coach, as the manager will actively contribute to content creation while Figma continues to release new products and features at a rapid pace.This is a full-time opportunity available at one of our US locations or via remote work within the United States.

Join Us at LangChain:At LangChain, we are committed to revolutionizing the world of intelligent agents. Our mission is to empower developers to transition their innovative prototypes into production-ready AI agents that organizations can depend on. Starting as a suite of widely used open-source tools, we have expanded to provide a comprehensive platform for creating, assessing, deploying, and managing agents at scale.Our cutting-edge solutions, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by teams delivering real AI products, from startups to major corporations. With millions of developers utilizing LangChain, we proudly support organizations like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.Having raised $125 million in Series B funding from esteemed investors such as IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for accelerated growth and innovation, allowing every team member to significantly impact our projects and collaborative processes. At LangChain, your input will help shape the real-world impact of this transformative technology.About the Role:We are seeking a passionate Education Engineer to facilitate the learning journey for developers and agent builders using LangChain, LangGraph, and LangSmith. In this dynamic role, you will transform cutting-edge applied AI research into engaging educational experiences, ranging from hands-on workshops and meetups to comprehensive online courses and recorded video tutorials.You will collaborate with our Applied AI and software engineering teams to design high-quality learning materials that elucidate essential concepts in Agentic AI, provide real-world applications, and empower external developers to effectively utilize our tools. This hybrid position marries technical expertise in software development with a commitment to education, community engagement, and effective communication.Your responsibilities will include:Collaborating with LangChain engineers to create educational content that introduces generative AI and agent-building principles utilizing LangChain, LangGraph, and LangSmith.Designing curriculums and learning pathways for our vibrant community of over 1 million developers and agent builders.Producing and delivering content in various formats:Online courses for LangChain Academy, video tutorials, and webinarsLive presentations at workshops, hackathons, meetups, and conferencesMaintaining and updating educational resources to reflect the latest advancements in AI technologies.

Superhuman embraces a vibrant hybrid working model for this position, allowing team members to enjoy focused work time alongside meaningful in-person collaboration. This flexible arrangement cultivates trust, innovation, and a robust team culture.About SuperhumanSuperhuman, which now incorporates Grammarly, is an AI-driven productivity platform dedicated to unlocking the superhuman potential in every individual. Our suite of applications and agents integrates seamlessly with over one million applications and websites, providing innovative tools such as Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, an AI assistant that understands context and offers timely support. Since our inception in 2009, Superhuman has empowered over 40 million individuals, 50,000 organizations, and 3,000 educational institutions worldwide to minimize mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityJoin our go-to-market teams at Superhuman, where we are redefining the future of workplace communication. As a Business Development Representative for Superhuman for Education, you will play a vital role in expanding the adoption of our innovative and reliable AI writing tools. We are committed to ensuring that every organization communicates with effectiveness and efficiency. If you are enthusiastic about transforming professional connections and collaboration, we invite you to apply.In this role, you will:Identify and qualify sales leads through proactive cold calls and emails.Work closely with Sales, Marketing, and Customer Success teams to drive the strategy for pipeline development and new client acquisition for Superhuman for Education.Engage with prospects through both outbound and inbound outreach efforts.Contribute to building a dynamic and energetic Sales team environment across the organization.Identify potential business challenges faced by prospects and uncover new business opportunities.Maintain an organized pipeline and accurately document all interactions with leads and opportunities.

Join Anthropic as a Customer Success Manager dedicated to transforming the landscape of higher education. In this role, you will engage with educational institutions to ensure they maximize the potential of our innovative AI technology. Your mission will be to foster enduring partnerships, guiding customers through implementation and usage, while addressing their unique challenges and goals.

Superhuman embraces a vibrant hybrid work model, allowing team members to enjoy focused work periods while also engaging in face-to-face collaboration that nurtures trust, creativity, and a strong team ethos.About SuperhumanGrammarly is now part of Superhuman, an AI productivity platform dedicated to unlocking the superhuman potential in everyone. The Superhuman suite integrates AI into everyday workflows, connecting with over 1 million applications and websites. Our offerings include Grammarly's advanced writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that intuitively understands context and provides timely assistance. Founded in 2009, Superhuman empowers over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eradicate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our core values here.The OpportunityAs part of Superhuman's go-to-market team, you will play a vital role in shaping the future of workplace communication. You will be instrumental in promoting our innovative and reliable AI writing tools, ensuring that organizations can communicate with effectiveness and efficiency. If you are enthusiastic about revolutionizing how professionals connect and collaborate, we want to hear from you.As the Business Development Representative for Superhuman in Education, you will have a unique opportunity to drive the growth of our emerging enterprise product and contribute to our ambitious goals.In this role, you will:Qualify leads as sales opportunities through cold outreach via calls and emails.Work closely with Sales, Marketing, and Customer Success teams to implement Superhuman for Education’s strategy for pipeline generation and new client acquisition.Engage prospects through both outbound and inbound efforts.Help cultivate a dynamic, energetic atmosphere within the Sales team and across the organization.Identify prospects’ business challenges and uncover relevant new business opportunities.

Harvey seeks a Video Content Creator to build customer understanding through clear and engaging video content. This position focuses on making Harvey’s products and services easy to grasp for customers by producing well-crafted educational videos. What you will do Develop concepts for videos that explain how Harvey’s products and services work Handle the full production process, from filming to editing Apply creative techniques to present information in an accessible, engaging way Help increase customer engagement and satisfaction using effective visual communication Location San Francisco

Join the Revolution at HarveyAt Harvey, we are not just improving legal and professional services; we are fundamentally transforming them. By integrating cutting-edge AI technology with an enterprise-grade platform and extensive domain knowledge, we are redefining the landscape of knowledge work for the future.This is a unique opportunity to contribute to a groundbreaking company poised for significant growth. With over 1,000 clients across more than 58 countries, a strong product-market fit, and exceptional investor backing, we are rapidly scaling and creating a new category in real time. The challenges are ambitious, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team consists of sharp, driven individuals who are deeply committed to our mission. We thrive in high-pressure environments, take ownership of our challenges, and collaborate closely with customers—from leadership to engineers—to address real issues with urgency and care. If you excel in uncertain situations, strive for excellence, and wish to help define the future of work alongside like-minded individuals, we welcome you to join us.At Harvey, we are actively shaping the future of professional services— and we are just getting started.Role OverviewAs a Content Specialist, you will be instrumental in developing, organizing, and maintaining Harvey's Help Center, which serves as our primary knowledge resource for customers. Reporting to the Head of User Operations within the Customer Education team, your primary focus will be on creating and optimizing Help Center content that enables customers to self-serve effectively while gaining a clear understanding of our products.This role is perfect for those who have a passion for writing, structuring information, and understanding how users search for and utilize self-service content. You will play a key role in scaling customer knowledge, enhancing the support experience, and ensuring that every Help Center article embodies a consistent and trusted voice.

Join Cambio as a Customer Success Lead, where you will play a crucial role in ensuring our clients achieve their desired outcomes through our innovative solutions. You will be responsible for fostering strong relationships with customers, understanding their needs, and working closely with internal teams to enhance their experience. This position is perfect for someone who is passionate about customer satisfaction and has a knack for problem-solving.

Join Candid Health as a Customer Support Lead, where you will play a critical role in enhancing our customer experience. You will lead a team of support specialists, ensuring that our clients receive timely and effective assistance. Your leadership will help shape our support strategies and drive customer satisfaction.

Padlet is dedicated to transforming education through innovative software that fosters curiosity, creativity, and community. Our platform empowers millions of classrooms globally by facilitating visual content creation and collaboration.At Padlet, we aspire to create products that evoke delight and satisfaction in their users. Think of tools that become indispensable in daily life, like a high-quality vacuum or a perfectly designed kitchen gadget.We are seeking a passionate Product Manager to join our team and help us realize this vision.This position is based in San Francisco.

At Trunk, our mission is to empower teams to develop high-quality software swiftly. We have partnered with engineering teams at esteemed organizations such as Google X, Zillow, and Brex to identify the root causes of build failures, pinpoint flaky tests, and facilitate faster code delivery without compromising reliability. While AI has accelerated the coding process, the bottleneck has now shifted to issues like merge conflicts, flaky tests, and inconsistent code quality, which can diminish productivity and morale. Engineering teams that focus on designing, implementing, and delivering software will create remarkable, high-quality projects and experience greater job satisfaction.Founded in 2021 by experts from Uber, Google, YouTube, and Microsoft, Trunk has successfully raised a $25 million Series A funding round led by Initialized Capital (Garry Tan) and a16z (Peter Levine), with additional investments from Haystack Ventures, Garage VC, and notable founders from GitHub (Tom Preston-Werner), Apollo GraphQL (Geoff Schmidt), and Algolia (Nicolas Dessaigne).We are seeking an innovative Developer Marketing Lead who thrives in the dynamic environment of early-stage startups. You have experience building marketing pipelines within a tech company and enjoy a diverse array of tasks—from crafting compelling customer success narratives to coordinating engaging events and launching impactful advertising campaigns. As our first marketing hire, you will have the autonomy to lead the entire marketing function. If you are motivated by the prospect of making developers appreciate the tools that enhance their productivity and find joy in witnessing your efforts directly influence revenue growth, this role is designed for you.Your primary strategic goals will be to drive revenue growth and expedite our transition into the enterprise market. The responsibilities listed below reflect our current thinking on how marketing can support these objectives; however, we encourage you to challenge, refine, and adapt these strategies based on your insights and experiences. Achieving the objectives is essential; the path you take to reach them is yours to determine. You will also collaborate closely with our Founders to develop the most effective messaging.

Runlayer creates secure and observable AI infrastructure for enterprise clients. The platform combines MCPs, Skills, and Agents so organizations can move their AI projects forward while meeting strict safety requirements. Backed by $11 million from Khosla Ventures and Felicis, Runlayer supports companies such as Gusto, Instacart, and Opendoor. The team is 25 strong, mostly engineers, and has launched features like AI Actions for OpenAI, Zapier Agents for millions of users, and partnered with Anthropic to deliver the first remote MCP server. The company benefits from guidance by the co-creator of MCP, who is also an investor. Role overview The Developer Experience Lead will be based in San Francisco or New York City. This position shapes how Runlayer connects with developers and the wider enterprise AI community. The role focuses on managing Runlayer’s presence at major industry conferences, overseeing sponsorships, and building a technical community that reflects customer needs. What you will do Lead Runlayer’s participation at conferences such as AWS re:Invent, AI Engineer World's Fair, MCP Dev Summit, and RSA. Organize developer-focused events, including meetups, hackathons, dinners, and technical workshops for MCP developers and platform engineers. Handle booth logistics, coordinate speaking opportunities, arrange side events, and manage client dinners at conferences. Grow and support the technical community around Runlayer and the MCP ecosystem. Develop technical content and demos for events. Collaborate closely with engineering and product teams to ensure technical accuracy at every event. Why join Impact: Represent Runlayer at leading AI and enterprise infrastructure conferences. Excellence: Join a team that treats user engagement and events as core go-to-market strategies. Ownership: Drive conference strategy, developer relations, and community engagement from the ground up.

Join our dynamic team at 360itprofessionals as a Senior Lead Adobe AEM Developer. In this pivotal role, you will leverage your extensive experience in Adobe AEM to lead innovative projects and mentor a team of developers. Your expertise will guide the development of high-quality, scalable web solutions that meet our clients' needs.