Content Trust Operations Specialist I at Scribd | San Francisco

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are dedicated to igniting human curiosity and enriching lives through a diverse tapestry of stories and knowledge. Join us in our mission to democratize the sharing of ideas and information while empowering collective expertise through our innovative products: Everand, Scribd, Slideshare, and Fable.We foster a work culture where authenticity and boldness thrive; a place where we engage in meaningful discussions and embrace the unexpected as we prioritize our customers' needs.Our flexible work arrangement, Scribd Flex, allows employees to collaborate with their managers to establish a daily work style that meets their individual preferences. This initiative highlights our commitment to in-person interactions that build teamwork and community, requiring occasional attendance for all Scribd employees, regardless of location.What do we seek in our new team members? We value “GRIT” — the fusion of passion and perseverance towards achieving long-term goals. At Scribd, we encourage everyone to embody a GRIT-ty mindset in their work. This means setting and achieving Goals, delivering Results, generating Innovative ideas, and fostering positive Team dynamics through collaboration and attitude.

About The Company:Scribd Inc. (pronounced “scribbed”) is dedicated to igniting human curiosity. Join our dynamic team as we craft a universe filled with stories and knowledge, democratizing the flow of ideas and information, while empowering collective expertise through our innovative products: Everand, Scribd, Slideshare, and Fable.We foster a culture where employees can be authentic and bold, engaging in open debates and committing to decisions as we embrace the unexpected. Every team member is encouraged to take initiative, focusing on our customers’ needs.At Scribd, we value a harmonious blend of individual flexibility and community connectivity. Through our flexible work benefit, Scribd Flex, employees can collaborate with their managers to determine a work style that best suits their individual requirements. A fundamental aspect of Scribd Flex is our commitment to intentionally scheduled in-person gatherings to enhance collaboration, culture, and connection. Therefore, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their remote status.We seek individuals who embody “GRIT”—the synergy of passion and perseverance towards long-term objectives. Our employees are inspired to adopt a GRIT-driven approach to their work, which translates into setting and achieving Goals, delivering Results, contributing Innovative ideas, and fostering a positive Team environment through collaboration.About the TeamThe Data & Analytics team strives to ensure that the entire organization comprehends business performance and trends, empowering all teams to make informed decisions based on data insights.The Growth organization is dedicated to driving sustainable subscriber and user growth across Scribd’s ecosystem, including Scribd, Everand, Slideshare, and Fable. Our efforts are focused on enhancing user discovery, sign-up processes, activation, and retention of value across our products, emphasizing data quality, measurement, and experimentation.

About Scribd:At Scribd Inc. (pronounced “scribbed”), our mission is to ignite human curiosity. We invite you to join our team as we craft a landscape rich with stories and knowledge, democratizing the sharing of ideas and information while empowering collective expertise through our suite of products: Everand, Scribd, Slideshare, and Fable.This is an exciting opportunity within our organization, as we support a culture that encourages authenticity and boldness; where thoughtful debate leads to commitment, and where every team member is empowered to take impactful actions focused on customer satisfaction.We embrace a flexible workplace structure that enhances individual adaptability while fostering community connections. Through our Scribd Flex initiative, employees, in collaboration with their managers, can determine a work style that best suits their personal needs. A key aspect of Scribd Flex is our emphasis on intentional in-person moments to nurture collaboration, culture, and connection, making occasional in-office attendance essential for all employees, regardless of their location.What we seek in our new team members is a demonstration of “GRIT.” Defined as the convergence of passion and perseverance toward long-term goals, we are inspired by what this can unlock within our workforce. Each employee is encouraged to adopt a GRIT-focused approach to their responsibilities, which encompasses setting and achieving Goals, delivering Results, contributing Innovative ideas and solutions, and fostering a positive impact on the broader Team through collaboration and attitude.About Our TeamThe Growth Platform team at Scribd is dedicated to empowering marketers, lifecycle teams, and partner channels by providing MarTech solutions that enhance efficiency, data-driven decisions, and scalable user acquisition for our brands including Scribd, Everand, SlideShare, and Fable.Our focus lies in developing and maintaining systems that facilitate campaign execution, optimize landing pages, manage tracking and attribution, and integrate third-party tools for cross-channel marketing and analytics. We prioritize scalability, performance, and reliability, ensuring that our partners are equipped with the necessary tools to drive user growth. Collaboration, pragmatic problem-solving, and a commitment to excellence are the cornerstones of our team's values.

About Us:At Scribd Inc. (pronounced “scribbed”), we are dedicated to igniting human curiosity. Join our innovative team as we craft a universe of stories and knowledge, democratizing the exchange of ideas and empowering collective expertise through our diverse products: Everand, Scribd, Slideshare, and Fable.This job posting represents an open and approved position within our organization, reflecting our commitment to growth and excellence.We cultivate a workplace culture where authenticity and boldness thrive, where we engage in robust discussions and embrace unexpected challenges, and where every employee is empowered to take initiative in prioritizing customer satisfaction.Our flexible work policy, Scribd Flex, allows employees to customize their work environment in collaboration with their managers, promoting a balance between individual flexibility and community connections. We emphasize the importance of intentional in-person interactions to foster collaboration, culture, and connection. Therefore, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location.What do we seek in our new team members? We value “GRIT”—the combination of passion and perseverance towards long-term goals. At Scribd Inc., we believe in the transformative potential of this mindset and encourage our employees to embody a GRIT-ty approach in their work. In practical terms, GRIT stands for setting and achieving strong Goals, delivering tangible Results, contributing Innovative ideas, and positively influencing the broader Team through collaboration and a positive attitude.About the Role and TeamEnhance the core experience for over 10M daily readers. Join the team responsible for Scribd's primary reading platform and significantly influence how millions of users engage with our extensive collection of over 300,000 documents.Innovate at the crossroads of product and AI. Collaborate closely with Product, Design, and AI/ML teams to rapidly develop and implement experiments that boost engagement and comprehension on the reading interface.Develop new creation experiences from inception to launch. Leverage your skills to conceptualize and build innovative features that enhance user creativity and interaction.

At Scribd, Inc., we are dedicated to enhancing human understanding through our innovative products — Scribd®, Slideshare®, Everand™, and Fable — which empower billions of users worldwide to transform access into insight, application, and expertise.Our CultureWe foster an environment where authenticity and boldness thrive. Our culture encourages open debate and commitment, allowing us to embrace unexpected challenges while prioritizing our customers. We believe that the best outcomes emerge when individual flexibility is harmonized with strong community connections.Scribd Flex offers our employees the freedom to choose their workstyle and location to optimize performance, while also committing to essential in-person interactions that enhance collaboration and strengthen our culture. All employees are expected to attend occasional in-person meetings, regardless of their location.What do we seek in our new team members? At Scribd, Inc., we value "GRIT," which embodies the blend of passion and perseverance toward long-term goals. This mindset guides our work ethic: setting and achieving Goals, delivering impactful Results, contributing Innovative ideas, and fostering a collaborative Team environment.About the Data Platform Team:Our Data Platform team is pivotal in creating and managing the analytical data models and transformation layers that generate reliable metrics, experimentation, machine learning, and product insights for Scribd, Everand, and Slideshare. Currently, we are investing in modernizing our data architecture to ensure that all teams can rely on well-structured and governed data.You will be part of a data engineering team tackling intricate challenges across our three brands, which serve over 200 million monthly visitors and 2 million paying subscribers. This role presents a significant opportunity to influence the evolution of Scribd’s data platform and elevate our engineering practices to world-class standards.Your RoleAs a Staff Data Engineer, you will serve as both a technical expert and a strategic leader. You will lead the design of core data models and...

Join Scribd Inc., a leading digital library and subscription service, as a Data Scientist II. In this role, you will leverage data analytics to drive insights and support data-driven decision making across the organization. Collaborate with cross-functional teams to implement machine learning models and enhance our user experience.

Scribd, Inc. is known for products like Scribd®, Slideshare®, Everand™, and Fable, all designed to deepen human understanding. The company serves a global audience, aiming to move people beyond simple access to information and toward real insight and mastery. Culture and Work Style The team values authenticity and bold thinking. Employees are encouraged to speak up, participate in meaningful discussions, and adapt quickly to new challenges. Initiative and a strong focus on customer needs are central to the way work gets done. Scribd Flex gives employees flexibility in choosing how and where they work, while still expecting everyone to participate in some in-person meetings to support collaboration and company culture. Attendance at these occasional gatherings is required, no matter where employees are based. The company looks for people who demonstrate "GRIT": passion and perseverance in pursuit of long-term goals. This approach shapes the way teams set ambitious objectives, deliver results, find innovative solutions, and work together. Role Overview Scribd is evolving from a large document repository to a platform for active knowledge development. With 300 million documents and more than 250 million users each month, the company is focused on helping people move from finding information to truly understanding it. The Lead Product Analyst works closely with Product Managers, Designers, and Engineers to support this transformation. Key responsibilities include defining success metrics, identifying and reducing risks in product initiatives, and turning user behavior data into actionable product strategies. Collaboration and Impact This role sits at the intersection of product strategy, experimentation, and analytics. The Lead Product Analyst partners with teams across Product, Engineering, Design, and Machine Learning. The goal is to ensure that new features and experiences are shaped by data-driven insights and deliver real value to users, especially as the company incorporates machine learning and large language models into its products.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are dedicated to igniting human curiosity and fostering a global community of knowledge-sharing. Our innovative suite of products—Everand, Scribd, Slideshare, and Fable—empowers users to explore, exchange, and enrich their lives through stories and information.We embrace a culture of authenticity and courage, where every team member is encouraged to express their ideas, engage in meaningful discussions, and act on their insights to prioritize customer satisfaction.Our flexible work model, Scribd Flex, allows employees to tailor their work environment to suit individual preferences while emphasizing the importance of collaborative in-person interactions to strengthen our community.At Scribd, we value GRIT: the blend of passion and perseverance that drives our long-term goals. We are looking for team members who exemplify this trait by setting ambitious Goals, delivering exceptional Results, contributing Innovative solutions, and positively impacting the Team dynamic.About the Role:As a Senior Customer Operations Data Analyst, you will be instrumental in leveraging customer support data—primarily from tickets and user feedback—to derive actionable insights that enhance decision-making and improve user experience. Collaborating with cross-functional teams, you will identify the root causes of customer support challenges and discover new opportunities for improvement. The ideal candidate is a proactive self-starter who thrives in dynamic environments and is passionate about using data to enhance the customer journey.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are on a mission to ignite human curiosity. Our products—Everand, Scribd, Slideshare, and Fable—foster a world filled with stories and knowledge, democratizing the flow of ideas and empowering collective expertise.We are committed to maintaining a culture where our employees can be authentic and courageous; where we engage in constructive debates and remain committed to our decisions as we navigate the twists and turns of our journey. Every member of our team is encouraged to take initiative as we place our customers at the forefront of everything we do.At Scribd, we believe in striking a balance between personal flexibility and community engagement. Through our flexible work initiative, Scribd Flex, employees, in collaboration with their managers, can choose a work style that best meets their individual needs. This initiative emphasizes intentional in-person interactions to foster collaboration, culture, and connection, necessitating occasional attendance in the office for all Scribd employees, irrespective of their work location.What do we seek in our new team members? We hire for “GRIT.” This concept embodies the fusion of passion and perseverance towards long-term objectives. At Scribd, we recognize the potential that GRIT can unlock, and we expect our employees to embrace a GRIT-driven approach to their work. In practical terms, GRIT stands for the ability to set and achieve Goals, deliver Results, contribute Innovative ideas, and positively impact the broader Team through collaboration and a constructive attitude.About the Role and Team:The Risk Operations team is pivotal in safeguarding the business by managing payments and fraud risks, aimed at reducing costs while enhancing overall customer and business value. As a Risk Operations Analyst II, Payments & Fraud, you will play an essential role in cultivating a world-class, cross-functional payments team. Your responsibilities will extend beyond reactive risk management to proactive strategies that enhance business outcomes. This position will entail collaborating with various teams to foster clarity and integrate risk considerations into the growth and scaling strategies of Scribd.

Scribd, Inc. is dedicated to enhancing human understanding. Our diverse range of products — Scribd®, Slideshare®, Everand™, and Fable — empower billions globally to transform access into meaningful insight, practical application, and deep expertise.Culture at Scribd, Inc.We foster a culture that encourages authenticity and boldness, where healthy debates lead to commitment, and every employee is empowered to act with a customer-first mindset.We believe maximum productivity stems from a balance of personal flexibility and community engagement. Scribd Flex allows employees to select their optimal work style and location while committing to intentional in-person interactions that enhance collaboration and cultural bonds. All employees at Scribd, Inc. are required to attend occasional in-person meetings, regardless of their location.What are we looking for in potential team members? At Scribd, Inc., we value “GRIT,” defined as the blend of passion and perseverance towards long-term objectives. This mindset shapes our work environment by setting and achieving Goals, delivering impactful Results, fostering Innovative solutions, and enhancing our collaborative Team spirit.This posting reflects a confirmed open position within our organization.About the Team and RoleScribd is transitioning from a leading document library into a dynamic platform for active knowledge creation. With a collection of 300 million human-generated documents and over 250 million monthly visitors, our future focus is on facilitating users in transforming mere information retrieval into comprehensive, actionable understanding. As a Senior Product Manager, you will spearhead this innovative zero-to-one transformation, utilizing machine learning (ML) and large language models (LLMs) to develop seamless and reliable workflows.You’ll collaborate closely with Design, Engineering, Machine Learning, and Data Science teams to translate cutting-edge technical capabilities into user-friendly experiences. We seek a product leader with a refined sense of craftsmanship who can navigate uncertainty with clarity. Are you ready to shape the future of knowledge discovery and assist millions in turning data into understanding?

At Scribd, Inc., we are dedicated to enhancing human comprehension. Our diverse range of products—including Scribd®, Slideshare®, Everand™, and Fable—empowers billions around the globe to transition from mere access to profound insight, practical application, and mastery.Our CultureWe foster an environment where authenticity and boldness are celebrated. Here, we engage in constructive debates and make commitments, embracing the unexpected as we prioritize our customers’ needs.We believe that optimal performance stems from a balance between individual flexibility and community connection. With Scribd Flex, employees can select their preferred work styles and locations, fostering collaboration through intentional in-person gatherings. All employees are required to attend occasional in-person meetings, regardless of their remote status.We seek team members who embody “GRIT”—a blend of passion and perseverance towards long-term goals. This mindset shapes our approach to work: establishing and achieving Goals, delivering Results, innovating with fresh ideas, and contributing positively to our Team dynamics.Team Overview:Our ML Data Engineering team drives metadata extraction, enhancement, and content comprehension across all Scribd brands. We handle hundreds of millions of documents and billions of images, providing high-quality metadata that enhances content discovery and fosters trust among millions of users worldwide.Operating at an impressive scale, we support a variety of data types, including user-generated content, ebooks, and audiobooks. Our work intersects machine learning, data engineering, and distributed systems, collaborating with product and applied research teams to implement scalable ML and LLM solutions in production.Position Summary:We are on the lookout for a Software Engineer II with extensive experience in developing event-driven, distributed, and scalable systems using Python. In this capacity, you will design and optimize large-scale data and service pipelines on AWS, crucial for Scribd’s content enrichment and metadata systems. You will collaborate closely with cross-functional teams to create reliable and efficient solutions.

At Scribd, Inc., we are dedicated to enhancing human understanding. Our suite of products—Scribd®, Slideshare®, Everand™, and Fable—empowers billions around the world to transcend mere access and gain valuable insights, practical applications, and expertise.Our CultureWe foster an environment where employees can be authentic and courageous; where we engage in constructive debates and commit to each other as we navigate changes. Every team member is encouraged to take initiative as we prioritize our customers' needs.We believe that optimal performance emerges when personal flexibility is harmonized with a strong sense of community. Scribd Flex allows employees to choose their work styles and locations that best suit their productivity, while still committing to intentional in-person gatherings that enhance collaboration and culture. All employees, irrespective of their location, are required to attend occasional in-person meetings.What do we seek in our new hires? At Scribd, Inc., we value "GRIT"—a blend of passion and perseverance toward long-term goals. This mindset shapes our work culture: setting and achieving Goals, delivering meaningful Results, contributing Innovative ideas, and strengthening our Team through collaboration.The TeamOur design team simplifies complex concepts, aiding millions in learning, exploring, and sharing knowledge daily.We are committed to our customers and design with a business-first mindset. We favor proactive approaches and transparent communication, engaging in open discussions to elevate our ideas and craftsmanship. We celebrate our successes, learn from setbacks, and maintain a sense of humor throughout.The RoleWe are looking for a Product Design Manager to lead our User-Generated Content (UGC) Design team, responsible for team performance and the execution of projects within a complex, systems-oriented environment.In this role, you will collaborate closely with our Principal UGC Design Lead, who drives both the craft and strategic vision. Your responsibility will include refining design thinking, upholding standards, and translating strategies into clear priorities for effective delivery.

Join Mintlify as a Content StrategistAt Mintlify, our mission is to empower builders in the tech community.Vast Influence: Our documentation platform reaches over 100 million developers annually, supporting documentation for more than 18,000 companies including industry leaders such as Anthropic, Microsoft, PayPal, and Spotify.Impactful Team: With a tight-knit team of fewer than 50 members and $22 million in funding, every new team member has a direct impact on our growth and direction.Innovative Culture: We prioritize learning, resilience, and embracing individuality, fostering an environment where unique perspectives thrive.As we grow, we are eager to align our value with our headcount rapidly.Your ContributionsEnhancing product adoption by crafting engaging content that highlights technical features and achieves high visibility.Developing creative content that resonates with audiences through innovative strategies and positioning.Driving organic traffic to essential landing and documentation pages.Publishing well-researched technical and product narratives supported by interviews and data.Streamlining content planning, review processes, and collaboration efforts.Creating and maintaining a content calendar to ensure timely publication.Positioning Mintlify as a trusted leader in developer experience and documentation excellence.Crafting messaging that raises awareness among engineers, technical writers, and product teams.What You BringDemonstrated experience in creating engaging content that attracts substantial readership (1K+ visitors within the first 48 hours) across platforms like X, LinkedIn, and Substack.A strong online presence with a grasp of current trends and topics.A proactive mindset embracing the philosophy of "I haven't figured it out yet" rather than defeatism.Proven ability to drive organic traffic.A history of owning content strategies from inception to execution.

At Bird, we are redefining urban mobility with our innovative micromobility solutions. Our mission is to transform the way the world moves, one ride at a time. We aim to enhance the livability of cities by enabling individuals and communities to move freely, discover new possibilities, and contribute to a cleaner, more connected future. Join us as we work towards cleaner air and calmer streets in cities designed for people.About UsBird is a pioneering force in the micromobility sector, committed to creating a sustainable future for urban transport. Our eco-friendly and cost-effective mobility solutions are already operational in over 200 cities worldwide. We prioritize collaboration with local governments, utilizing our expertise and safety-first technology to achieve shared mobility and climate goals while providing reliable, affordable, and responsible transport options for urban residents.Our fleet of award-winning electric vehicles has facilitated over 87 million rides globally, allowing riders to enjoy carbon-free journeys. Our dedicated teams continuously strive to innovate and challenge conventional norms in pursuit of a brighter tomorrow.Position Overview:We are looking for a passionate Operations Specialist to join our vibrant team at Bird. This role will involve supporting our operations and logistics through fleet deployment and various essential tasks.

airapps seeks a People Operations Specialist to join the team in San Francisco. This role centers on enhancing HR processes, supporting recruitment, and contributing to an inclusive workplace culture. Collaboration with teams across the company is a key part of building a positive employee experience. Key responsibilities Streamline and improve HR workflows and procedures Assist with hiring and onboarding activities Contribute to maintaining and strengthening company culture Support initiatives that foster an inclusive and welcoming environment Location This position is based in San Francisco.

About the RoleJoin Bunkerhill Health as a Content Lead, where you will spearhead the development and management of our content engine, establishing Bunkerhill as a leader in the healthcare sector.This position transcends traditional content marketing; you will not simply follow a content calendar or execute pre-defined briefs. Instead, your mission will be to harness genuine customer insights and product signals to generate a continuous flow of high-quality content that aligns with our core themes, narratives, and messaging.Collaboration will be key as you engage directly with customers, engineers, and leadership to extract valuable insights and transform them into diverse content formats—case studies, thought leadership pieces, social media content, webinars, videos, and more. You will also take charge of content distribution, ensuring our work reaches the market and enhances visibility.At Bunkerhill Health, our focus is not on hitting a specific number of posts but on cultivating a sustainable content engine that positions Bunkerhill as a vital, relevant, and unavoidable entity in the healthcare category.This role requires a high degree of ownership; you will determine the processes for content creation, distribution, and continuous improvement.Key ResponsibilitiesContent Creation & Narrative DevelopmentOversee the entire content creation process across various formats: case studies, thought leadership, social media, webinars, and videos.Engage directly with customers to derive real outcomes and craft compelling, human-centered narratives.Collaborate closely with engineers, founders, and internal teams to understand product developments and their real-world impacts, translating these into suitable content formats.Convert complex technical and operational topics into clear, engaging, and credible content.Uphold a high standard for storytelling, clarity, and usefulness—leveraging AI as an enhancement, not a replacement for your creative process.Content Systems & AI-Assisted ExecutionDesign and build a scalable content engine that connects corporate priorities, customer insights, content formats, and distribution channels.Organize and maintain core narratives, customer outcomes, and product developments for easy content transformation.Implement AI-driven workflows that enhance the speed, consistency, and scalability of content production.

At Scribd, Inc., we are dedicated to enhancing human understanding through our innovative products: Scribd®, Slideshare®, Everand™, and Fable. Together, these platforms empower billions globally with insights, applications, and expertise.Our CultureWe foster a culture of authenticity and boldness, where open debate and commitment lead to embracing the unexpected. Every employee is encouraged to take initiative, emphasizing our commitment to customer satisfaction.We believe that optimal performance arises from a balance of individual flexibility and meaningful community engagement. Scribd Flex allows employees to choose their work style and location for peak productivity, while also valuing intentional in-person interactions to enhance collaboration and culture. All employees, regardless of location, are required to attend occasional in-person meetings.We seek team members who embody “GRIT”: a combination of passion and perseverance towards long-term goals. This spirit defines our work ethic, guiding us to set and accomplish goals, deliver results, foster innovative solutions, and strengthen our team dynamics through collaboration.Role OverviewWe are looking for a Director of IT to spearhead our Corporate IT and Digital Workplace initiatives. This role is a dynamic blend of leadership, operational oversight, and innovation. You will be responsible for enhancing the technology experience for our employees while ensuring the reliability, security, and scalability of our IT systems and enterprise applications.In this pivotal role, you will be tasked with driving strategic outcomes, providing clarity and structure in your approach, and exercising sound judgment regarding risk management, compliance, and operational speed. You will develop scalable systems that minimize manual work and elevate employee experience, ensuring governance while promoting agility. Collaboration with company leaders will be essential to position IT as a strategic catalyst for productivity, efficiency, and prudent risk management, including the thoughtful integration of AI tools that yield tangible business benefits.

About Us:Notion empowers individuals and teams to create stunning tools for their work. In a world flooded with applications and tabs, we offer a unified platform that integrates documents, notes, projects, calendars, and emails, all enhanced with AI to streamline workflows and automate tasks. Our diverse user base, including prominent organizations such as Toyota, Figma, and OpenAI, appreciates our flexibility and the time and cost savings we deliver.Collaboration is at the heart of Notion's culture. Therefore, we expect all team members to work from our offices on Mondays, Tuesdays, and Thursdays, which we call our Anchor Days. Some teams or roles may necessitate additional in-office days.About the Role:Become a vital part of Notion’s Legal team as a Legal Operations Specialist. In this role, you'll ensure the daily operations run smoothly while contributing to the development of scalable programs, systems, and reporting mechanisms. You will collaborate closely with the Legal Operations Lead to enhance legal processes, optimize tools, and facilitate better access to insights.What You'll Achieve:Ensure the smooth operation of Legal’s eBilling and matter management systems, including vendor onboarding, matter setup/updates, invoicing, accruals, budgets, data hygiene, and vendor/timekeeper maintenance.Coordinate with Legal, Procurement, and Finance/AP for approvals and dependencies, ensuring timely accruals and payment processing.Assist with various legal functions (commercial, employment, IP, corporate, litigation) as project needs arise.Maintain and organize Legal’s knowledge management spaces, standardizing taxonomy and ensuring content is up-to-date and easily accessible.Support Legal Ops initiatives, including intake processes, workflow improvements, and cross-departmental projects.Lead projects from initial scoping through to delivery, establishing requirements, creating plans, aligning stakeholders, and tracking progress.Monitor and report on key metrics and trends, providing insights into spend patterns and process cycle times.Enhance and maintain standard operating procedures (SOPs) and support materials, contributing to scalable future processes.Evaluate legal technology and AI tools, assisting with implementations and integrations, and optimizing automation for better productivity and adoption.Skills You'll Need to Bring:5-8 years of experience in legal operations or a related field.Strong analytical and problem-solving skills.Excellent communication and organizational abilities.Familiarity with legal technology and project management tools.

At Forge, we recognize that our team is our most valuable asset. As pioneers in technology within the private market, our mission is to create a more prosperous future for all. We embody this mission through our core values of being bold, accountable, and humble. Each day, we witness the impact our vision has on the world by supporting the teams behind the most significant innovations of our time, from space exploration to artificial intelligence, and beyond. By offering liquidity solutions, exclusive data and insights, a custody service, and a dynamic marketplace, Forge aims to construct a best-in-class technological framework that facilitates a transparent, accessible, and smooth global private market for companies, their employees, and investors. Through Forge, employees can liquidate their private shares, employers can provide liquidity options to shareholders ahead of IPOs, and both individual and institutional investors can engage in the growth of private unicorns. Forge's distinctive global marketplace effectively meets the increasing demand from investors, both individual and institutional, for access to private company stocks, fostering a burgeoning network effect. Our capability to deliver these powerful financial solutions has sparked tremendous interest from investors and heightened demand from customers, compelling us to expand our team to better serve the growing needs of more companies, teams, and innovators. The Role: At Forge, we are not just creating a content backlog; we’re developing a content engine. Our audience trusts us for market access, data, and insights throughout the private market. The next phase involves enhancing our role in how investors, operators, and institutions comprehend what’s currently transpiring and what lies ahead. Content will play a pivotal role in this ambition. As the Director of Content, Marketing, you will harness Forge’s unique attributes—deep proprietary data, real-time market insights from seasoned researchers, and differentiated products—to craft compelling, authoritative narratives that only Forge can provide.

About HappyRobotHappyRobot is revolutionizing the real economy with our AI-native operating system, designed to seamlessly connect intelligence with actionable insights. Our innovative platform combines real-time data with specialized AI tools, empowering enterprises to execute complex, mission-critical operations autonomously.Our AI OS continuously learns, optimizes processes, and adapts over time, beginning with supply chain and large-scale industrial operations where resilience, speed, and ongoing enhancement are paramount. We enable humans to concentrate on strategic, creative, and high-impact tasks.Discover more about our vision in our Manifesto. HappyRobot has successfully raised $62M, including a notable $44M in our Series B funding round as of September 2025, backed by prestigious investors such as Y Combinator (YC), Andreessen Horowitz (a16z), and Base10. We are dedicated to building a world-class team of driven, problem-solving professionals who thrive in a fast-paced environment. If this sounds like you, we invite you to join us at HappyRobot.About the RoleJoin our growth team in this pivotal content-focused position, collaborating directly with the Head of Growth and founders to narrate HappyRobot's story across various channels. Your contributions will drive everything from brand awareness and demand generation to product marketing and sales enablement. Responsibilities include managing the editorial calendar, crafting and refining blog and social media posts, developing GEO-targeted content initiatives, partnering with designers to create visually appealing content, and monitoring performance metrics to inform future strategies. The ideal candidate will possess outstanding writing and editing capabilities, exceptional organizational skills, and the ability to manage a diverse array of projects, from detailed content production to overarching brand messaging.