Community Support Forecasting and Demand Planning Analyst

Airbnb, Inc. is looking for a Community Support Forecasting and Demand Planning Analyst based in the United States. This role sits within the Global Operations team and focuses on resource planning for Airbnb’s multi-channel contact center operations. Role overview The analyst ensures that customer support teams have the right resources in place to meet service level targets while balancing cost and productivity. The position combines demand forecasting, advanced analytics, and cross-functional collaboration to inform workforce decisions across a complex, global environment. What you will do Manage demand forecasting for all Global Operations teams and channels, including phone, messaging, email, and back-office support. This includes short-term, mid-term, and long-term planning. Build and maintain statistical forecasting models using methods such as time series analysis, exponential smoothing, ARIMA, and regression-based models. Analyze demand trends, seasonality, and variance. Identify structural breaks, outliers, and anomalies in data. Assess forecast uncertainty through confidence intervals, error distributions, and bias analysis. Conduct scenario modeling for peak periods, product launches, growth initiatives, and unexpected events. Monitor and evaluate forecasting model performance using statistical accuracy metrics like MAPE, RMSE, MAE, and bias. Context The Community Support organization at Airbnb manages tens of millions of customer interactions each year across phone, messaging, chat, and social media. The team addresses a wide range of issues, from cancellations and account questions to payments, reservations, and safety. With offices around the world, Community Support serves both guests and hosts globally.

Airbnb is looking for a Senior Manager, Global Capacity and Operational Planning to join the Community Support team in the United States. This role centers on demand planning and resource management for a global, multi-channel customer support operation. Community Support at Airbnb manages millions of customer interactions each year, assisting guests and hosts with topics like cancellations, payments, reservations, and safety. The team operates worldwide, with offices in several major cities and a broad partner network. Role overview This position leads demand forecasting and long-term planning for Global Operations. The main focus is to ensure the right staffing and resources are available to meet service goals while balancing cost and productivity. The role combines planning, analytics, business partnership, and people leadership to guide workforce decisions in a complex environment. What you will do Oversee demand forecasting across all Global Operations teams and channels, including phone, messaging, email, and back-office functions. Design, develop, and maintain statistical forecasting models using time series and machine learning methods such as exponential smoothing, ARIMA, and regression models. Analyze trends, seasonality, and variance, identifying structural breaks, outliers, and unusual demand patterns. Assess forecast uncertainty with confidence intervals, error distributions, and bias analysis. Lead scenario modeling for peak periods, product launches, growth initiatives, and unexpected demand events. Continuously review model performance using statistical accuracy metrics such as MAPE, RMSE, MAE, and bias.

Team Overview The Advertising & Promotion group at DoorDash sits at the intersection of e-commerce and advertising. This team develops and monetizes content that brings value to DoorDash’s core audiences. By building a strong retail media network, the team helps CPG advertisers reach DoorDash users, boost sales, and drive category growth. The Associate Manager, Demand Forecasting and Tracking role helps expand CPG Ads by growing new demand channels through strategic partnerships. Role Summary This position is part of the CPG Ads team within Ads Strategy & Operations. Reporting to the Director of Go-To-Market and Demand, the Associate Manager shapes how DoorDash forecasts and tracks partner demand. The work directly supports the development and scaling of partner demand and forecasting capabilities. Main Responsibilities Partner GMV Forecasting: Lead the creation and improvement of tools to forecast CPG partner growth on the DoorDash platform. JBP Scenario Planning: Enable sales and partnership teams to model different outcomes based on various investment scenarios that align with CPG partnership goals. Demand Tracking: Build systems to monitor business performance and identify what drives weekly, monthly, quarterly, and annual results compared to targets. Internal Planning Support: Work closely with finance and sales operations to set and refine internal revenue goals. What Makes This Role Appealing Ownership: Opportunity to design new tools and processes that improve how internal teams operate. Data Focus: Work with varied data sources and combine them to deliver accurate revenue forecasts. Problem Solving: Tackle ambiguity and transform challenges into practical solutions. Collaboration: Join forces with a diverse group to reach shared objectives. Locations San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Los Angeles, CA; Washington D.C.

Join Milltown Partners, a premier global advisory firm dedicated to assisting influential organizations and individuals navigate the intricate communications and public policy challenges that shape their reputations. We are currently seeking a passionate and driven Communications Analyst to embark on a rewarding career in corporate communications.THE COMMUNICATIONS ANALYST ROLEAs a Communications Analyst, you will play a critical role in providing the research and analytical foundation for our strategic advice. You will monitor media discussions and stakeholder perspectives relevant to our clients, producing exceptional written materials tailored for diverse audiences and channels. Your contributions to both internal and external meetings will be invaluable, showcasing your insights and organizational capabilities.KEY RESPONSIBILITIESResearch and Analysis:- Extracting insights from data to inform our guidance- Utilizing research platforms like Factiva and Meltwater for comprehensive media analysis- Staying abreast of industry and client news across various channels to grasp the challenges our clients encounter- Employing AI tools such as Claude, Gemini, and Notebook LM to enhance output quality- Supporting business development initiativesStrategic Thinking:- Assessing objectives and potential strategies to recommend optimal solutions- Aligning recommendations with client goals and key audiences for relevance- Engaging in team brainstorming sessions to foster strategic and creative client solutions- Cultivating knowledge in areas pertinent to our clients (e.g., technology, policy, venture capital)Communication Skills:- Articulating ideas clearly and persuasively across multiple platforms- Producing thorough, precise, and engaging written content consistently

Are you passionate about healthcare and looking to make a meaningful impact? Join us as a Health Plan Enrollment Analyst at Integrated Resources, Inc. in San Francisco. In this role, you will play a vital part in supporting our members through the enrollment process, ensuring they receive the benefits they need.As a key member of our team, you will be responsible for analyzing enrollment data, identifying trends, and providing insights to enhance the enrollment experience. Your attention to detail and analytical skills will be crucial in helping us deliver exceptional service to our clients.

About Vapi:Join us as we redefine communication through voice, making it the primary interface for humanity.Vapi is the leading platform for deploying customizable voice agents, designed to meet diverse user needs.In just two years, we've amassed a community of over 600,000 developers, with 2,000+ new members joining daily.Experience Vapi in action!Why We Are Hiring:As we embark on our next phase of rapid growth, we seek an exceptional demand generation leader to establish a robust marketing engine.To drive revenue growth, enterprise pipeline development, and establish category leadership in voice AI, a strategic and data-focused approach is essential.This position will shape and execute the vision for our marketing funnel, significantly impacting our ambitious revenue goals.Key Responsibilities:First 30 Days:Evaluate current funnel performance, analyze pipeline sources, customer acquisition cost (CAC) efficiency, and attribution models.Collaborate with Sales, Product, Customer Success, and executive teams to align on revenue targets and ideal customer profile (ICP) priorities.Review existing account-based experience (ABX) strategies, marketing automation tools (HubSpot, Salesforce), and campaign effectiveness.Identify immediate opportunities to accelerate the sales pipeline.Days 31-60:Implement a refined demand generation strategy aligned with revenue growth objectives.Enhance account-based experience (ABX) initiatives focusing on enterprise clients.Create structured marketing dashboards to monitor pipeline creation, conversion rates, CAC, ROAS, and customer lifetime value (LTV).Begin to expand the marketing team structure across digital, content, lifecycle, and events.Days 61-90:Achieve measurable pipeline growth in line with quarterly revenue targets.Implement comprehensive multi-channel campaigns encompassing paid digital advertising, content marketing, webinars, and industry events.Establish AI-driven go-to-market workflows to harness intent signals and enrich data.

Join our dynamic team at Integrated Resources Inc. as a Health Plan Enrollment Analyst. In this pivotal role, you will play a key part in facilitating the enrollment process for our health plan members, ensuring accuracy and compliance throughout. Your analytical skills will help us streamline processes and improve member experiences. If you are passionate about healthcare and have an eye for detail, we want to hear from you!

Founded in 2007, Airbnb transformed the way people experience travel, growing from a simple idea to a global phenomenon with over 5 million hosts welcoming more than 2 billion guests worldwide. Our hosts provide unique accommodations and experiences, allowing travelers to connect with local cultures in authentic ways.Join Our Community:The Strategic Sourcing team, integral to Airbnb’s Global Procurement organization, is essential in driving operational efficiency and sustainable growth. We collaborate with internal stakeholders to create and implement sourcing strategies that align with Airbnb’s business goals while fostering innovation, value, and success.We pride ourselves on being a collaborative and forward-thinking team, adopting an AI-first mindset to leverage technology, automation, and data that streamline processes and enhance efficiencies. Guided by our mission to create a world where anyone can belong, we emphasize delivering value through curiosity, creativity, and integrity.Key partners across functions include Finance, Legal, and Business Operations.Your Impact:As the Community Support Sourcing Manager at Airbnb, you will hold a pivotal role in enhancing operational efficiency, stakeholder success, and financial outcomes. You will spearhead comprehensive sourcing and supplier relationship management in key spending areas, focusing on Community Support (BPO) services, including global outsourced support operations, vendor strategies, and performance governance.Your expertise in operations and procurement will enable you to influence decisions, mitigate risks, and drive supplier performance as a trusted advisor. Developing and executing category plans that align with business priorities, you will identify opportunities for cost efficiency, supplier innovation, and risk management within the BPO sector.Success in this role entails delivering quantifiable improvements in cost and value, advancing supplier diversity and innovation, and shaping Airbnb’s sourcing strategy to bolster company growth and operational excellence.You will lead initiatives aimed at simplifying the sourcing and procurement processes.

Role overview doppel is hiring a Senior Financial Planning & Analysis Analyst to help guide the company's financial planning and support strategic decisions. This hybrid position is based in either San Francisco, CA or New York City, with two days per week in the office. The role reports to the Director of FP&A and will have a direct impact as doppel continues to grow. What you will do Build and maintain detailed financial models for budgeting, forecasting, and long-term planning. Monitor headcount data to ensure accuracy in planning and reporting. Participate in monthly and quarterly forecasting cycles, including variance analysis against budgets and previous forecasts. Develop and update dashboards and reports to track key financial and operational metrics. Collaborate with Sales, Marketing, Product, Operations, and HR teams to align financial plans with business goals. Prepare presentations and materials for executive leadership and board meetings, including financial narratives and KPI analyses. Identify and implement process improvements, contribute to scaling FP&A systems and tools, and explore AI-enabled workflows for deeper analysis and automation. Work location This is a hybrid role. In-person work is required two days per week at either the San Francisco or New York City office.

OpenAI’s Go-To-Market (GTM) group helps customers understand, adopt, and scale OpenAI’s products and platform. The Strategic Planning team, part of Revenue Operations, serves as a bridge between Strategic Finance and GTM Leadership. This group manages target setting, capacity planning, investment strategy, and organizational design to create data-driven plans that support business growth. Role overview The GTM Strategic Planning Analyst plays a key part in shaping how OpenAI plans, invests, and scales its revenue organization. This role partners with Strategic Finance and GTM Leadership to turn financial goals into concrete plans for regions, segments, and teams in Sales and Technical Success. The analyst leads headcount and investment planning, builds target-setting frameworks, manages performance analyses, and coordinates planning processes to keep the organization aligned. Strong analytical skills, experience in GTM strategy and financial modeling, and the ability to influence senior leaders are essential for success. Key responsibilities Collaborate with Strategic Finance and GTM Leadership to translate financial plans into specific goals, investment priorities, and operational strategies for regions and segments. Develop investment and resource plans across GTM functions, ensuring alignment with strategic priorities and financial forecasts. Oversee analysis of attainment, productivity, and performance to identify risks, opportunities, and areas for improvement. Break down high-level strategic plans into field targets to drive accountability and performance management across the revenue organization. Lead bi-annual planning cycles, coordinating with Finance, GTM Leadership, Field Operations, Data, and Enablement teams. Produce data-driven insights to support GTM strategy, including segmentation and organizational design decisions. Act as a strategic partner to GTM Leadership, combining analytical depth with strong stakeholder engagement. Location This role is based in San Francisco.

Join Our Team as Head of Growth and Demand GenerationLocation: San Francisco (Hybrid schedule, 2-3 days per week in-office)Employment type: Full-timeAt AllSpice, we are revolutionizing the hardware engineering landscape by providing a collaborative platform for teams to automate and enhance their workflows. By integrating advanced software development practices with AI technology, we are transforming a $6.5 billion industry in how hardware is designed, built, and collaborated on, driving innovation across electronic teams globally.As we embark on a rapid growth phase, we are seeking a Head of Growth and Demand Generation to spearhead our enterprise demand and pipeline generation efforts. This role is pivotal to our success, as you will be responsible for establishing a top-tier, predictable, and scalable enterprise demand generation mechanism.Role OverviewThis hands-on leadership position is designed for an operator who excels in fast-paced startup environments and desires direct accountability for results. Reporting directly to the CEO, you will be tasked with the design, execution, and ongoing optimization of AllSpice’s comprehensive demand strategy. Your mission is to create a reliable and repeatable enterprise pipeline that fuels our growth ambitions.This is inherently a player-coach role. The ideal candidate will be equally adept at analyzing funnel performance and formulating strategies while also being willing to dive into executing campaigns, experimenting with channels, and swiftly adapting based on data insights. Your success will be quantified by the quality, velocity, and consistency of the pipeline, with clear ownership of demand generation and accountability for revenue impact rather than mere activity metrics.Your ResponsibilitiesEnterprise Demand Generation: Develop, implement, and refine AllSpice’s comprehensive demand generation strategy to meet pipeline and revenue objectives.Predictable Pipeline: Create a structured, reliable sales pipeline that aligns with our growth goals.

About the Role Chime stands at the forefront of the U.S. challenger-banking landscape, distinguished as the largest and fastest-growing player in this sector. Our innovative approach, in collaboration with banking partners, enables us to provide our members with access to fee-free overdraft bank accounts, early paycheck access, credit improvement opportunities, and much more. At Chime, we are driven by the belief that everyone deserves financial tranquility. We are seeking a Senior Staff Data Analyst to spearhead essential forecasting and performance insights that drive Chime's primary growth and revenue metrics. In this pivotal role, you will develop the strategy and operational framework for forecasting key indicators such as member growth, purchase volume, and deposit volume. You will lead scenario planning and investment discussions with senior leadership, enhancing how Chime measures and communicates its performance and unit economics. Your role will bridge Finance, Strategy, Analytics, and Product, working closely with Finance leadership while collaborating across Marketing, Product, Operations & Member Experience, Risk, and Investor Relations. Your insights will guide impactful decisions and ensure that Chime develops scalable forecasting capabilities as the business evolves.

Join CivilGrid as the Head of Demand Generation!Are you ready to lead a transformative demand generation strategy in the construction tech industry? At CivilGrid, we are on a mission to revolutionize the underground utility mapping sector, turning it into a data-rich landscape that empowers engineers and developers to make informed decisions.As the Head of Demand Generation, you will spearhead our first integrated strategy, leveraging Account-Based Marketing (ABM), digital campaigns, and field activations to stimulate growth across the utilities and civil engineering markets. This is a unique opportunity to lay the groundwork for a scalable demand generation engine within a fast-growing, venture-backed company.You will have the autonomy to shape our demand funnel, from generating awareness to nurturing qualified leads. Collaborate closely with sales and product marketing teams to align customer insights with high-impact initiatives.

Runlayer builds a platform for MCPs, Skills, and Agents, supporting enterprise AI projects with a focus on security, governance, and observability. The team has experience launching AI Actions for OpenAI, rolling out Zapier Agents to millions of users, and introducing remote MCP servers with Anthropic. Backed by the co-creator of MCP and investors like Khosla Ventures and Felicis, Runlayer works with companies such as Gusto, Instacart, and Opendoor. The company has 25 team members, primarily engineers, and is committed to delivering measurable results. Role overview This Demand Generation Lead role is based in San Francisco or New York City. Runlayer’s marketing efforts have been organic so far. With a dedicated budget, significant deal sizes, and an expanding pipeline, the company is ready to invest in paid acquisition. The Demand Generation Lead will take ownership of this initiative, handling paid campaigns, landing page development, SEO and AEO improvements, and new growth experiments. What you will do Design and manage paid acquisition programs on platforms such as Google, LinkedIn, and other B2B channels. Lead the strategy and execution for campaign landing pages, including Account-Based Marketing initiatives. Advance SEO and answer engine optimization to adapt to evolving AI-driven search trends. Test and run growth experiments across channels to identify scalable tactics. Oversee attribution, analytics, and pipeline reporting for leads generated by marketing. Collaborate with Product Marketing Managers on campaign messaging and partner with sales to ensure lead quality and a smooth handoff. Why join Runlayer Impact: Launch and shape the paid acquisition strategy for an enterprise AI platform focused on secure and scalable adoption. Excellence: Work alongside founders and an experienced go-to-market team already closing Fortune 500 deals through organic channels. Ownership: Take full responsibility for demand generation, including channel selection, landing page optimization, and attribution analysis.

About GridwareGridware is an innovative technology company located in San Francisco, committed to safeguarding and improving the electrical grid. We have introduced a revolutionary class of grid management known as Active Grid Response (AGR), which emphasizes the monitoring of electrical, physical, and environmental elements that impact reliability and safety. Our cutting-edge AGR platform employs state-of-the-art sensors to identify potential issues at an early stage, facilitating proactive maintenance and fault resolution. This holistic strategy enhances safety, minimizes outages, and ensures the efficient operation of the grid. We are proudly supported by esteemed climate-tech and Silicon Valley investors. To learn more about us, please visit www.Gridware.io.Role Overview:As a Data Scientist specializing in forecasting, you will be seamlessly integrated into Gridware’s operations and analytics team. Your contributions will be pivotal in predicting weather-related events, optimizing analyst staffing, and deepening our understanding of the dynamic nature of Gridware’s operations center.

About the Role ClickHouse is looking for a Data Scientist focused on Finance Forecasting to join our San Francisco team in a hybrid setting. This role centers on using data to strengthen financial decisions and support business strategy. What You Will Do Build and refine predictive models for financial forecasting. Analyze financial data to uncover trends and inform strategy. Work closely with teams across the company to deliver actionable insights. Support strategic initiatives with clear, data-backed recommendations. What We Look For Strong analytical skills and attention to detail. Experience with data-driven financial analysis or forecasting. Comfort working in a collaborative, cross-functional environment. Location: San Francisco, USA (Hybrid)

Accordion is looking for an AI Support Analyst to help advance AI projects across the company. This position involves working with multiple departments to identify their needs and support ongoing AI initiatives. Role overview This role centers on using analytical skills to provide data-driven solutions. The AI Support Analyst will collaborate with teams throughout the organization, aiming to improve AI capabilities and contribute to more efficient processes. Key responsibilities Support AI initiatives by analyzing data and identifying opportunities for improvement Work with different departments to understand their requirements Help deliver solutions that enhance AI-driven outcomes for clients Locations This position is available in Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

At HockeyStack, we're redefining enterprise revenue through innovative agent infrastructure. Over the past five years, we've meticulously crafted a data architecture that maintains causality across the entire revenue stack, capturing every interaction and signal in precise sequence. Built upon this foundation, we've developed Nex-lm, a specialized AI engine that transforms natural language into deterministic agent workflows. This powerful platform extracts the revenue blueprint from a company’s data, converting it into repeatable automations that execute consistently across sales, marketing, and customer success, all at scale.We are not merely creating a dashboard tool with AI features; we are establishing the operational layer that eliminates human bottlenecks in enterprise revenue organizations. As this category is currently being defined, we aspire to lead the charge.With support from top-tier investors such as Bessemer Venture Partners, General Catalyst, and Y Combinator, we are poised for rapid growth.Since our launch in late 2023, we’ve achieved 8-figure ARR, processed over 60 TB of revenue data monthly, and partnered with leading B2B companies like Microsoft, Harvey, New Relic, and Collibra. Your MissionYour goal will be to build and scale a standout demand generation engine that merges analytical, data-driven thinking with bold, creative execution that resonates with B2B buyers.You will oversee the entire pipeline from start to finish, selecting the most effective channels, crafting compelling campaigns, and optimizing every stage of the funnel to drive substantial growth. You won't just implement programs; you'll redefine the demand generation strategy at HockeyStack.Collaborating closely with our talented in-house creative team—including design, video, and social media—you'll breathe life into your concepts with the quality and storytelling they deserve. Our aim extends beyond mere demand generation; we seek to create memorable and impactful work.This senior role demands high ownership in a fast-paced startup environment, where experimentation is encouraged, and accountability for revenue outcomes is paramount. What You’ll DoDemand Generation Strategy: Design and lead the demand engine by integrating paid, organic, content-driven, and community channels into a seamless, always-active pipeline. Shift from MQL-centric strategies to signal-based and intent-driven programs that engage high-fit accounts at optimal moments.Creative Campaign Development: Collaborate with creative teams to execute innovative campaigns that capture attention and drive engagement.

Perplexity is on the lookout for an enthusiastic and accomplished Demand Generation Lead to join our Go-To-Market (GTM) team. This pivotal role offers significant impact and autonomy, as you will take charge of Perplexity's demand generation engine for our enterprise and business product lines. Collaborating closely with Sales, Product Marketing, and Revenue Operations, you will drive pipeline acceleration and revenue growth.If you are a marketer who thrives on creating your own tools, automating processes, and approaching every campaign as a scientific experiment, then this position is tailored for you.

Join Ando Technologies as a Machine Learning Engineer specializing in AI-native systems and forecasting. In this role, you will leverage cutting-edge machine learning algorithms to develop predictive models and enhance our AI-driven solutions. Collaborate with cross-functional teams to transform data into actionable insights and drive strategic decisions. Ideal candidates will have a passion for innovation and a strong understanding of AI technologies.