About the job
Stronghold is an innovative fintech infrastructure company that's redefining the way money is transferred—ensuring security, transparency, and advanced compliance are at the forefront. We offer developer-friendly APIs that enable swift and secure bank payments as well as embedded payment solutions. Our SHx token introduces a new dimension of utility to our ecosystem, facilitating merchant rewards, governance, and decentralized finance.
Additionally, we embrace an AI-centric approach. At Stronghold, AI is not merely a trend; it is integral to our operations. We seamlessly integrate AI tools across all departments including product development, engineering, finance, marketing, compliance, and operations. This integration enhances our decision-making processes, enriches customer experiences, and empowers every employee to excel in efficiency and creativity.
With our headquarters located in the San Francisco Bay Area and strong connections to New Zealand, we maintain a global perspective while showcasing local resilience. Our diverse team comprises technologists, operators, and industry specialists driven by curiosity and the desire to make an impact. At Stronghold, we prioritize speed over bureaucracy, substance over superficiality, and innovation without ego.
Our core values include: Self-Awareness, Good Judgment, Curiosity, Innovation, Clear Communication, High Impact, Boldness, Selflessness, Accountability, Honesty, and Grit.
About the Role
As the Community Manager for SHx, you will be the primary ambassador and spokesperson for our token community. Your focus will be on nurturing meaningful relationships, creating long-term engagement strategies, and representing SHx at events and conferences. You will oversee all community functions, from planning activations to facilitating user feedback loops, with the aim of enriching the SHx ecosystem across platforms such as Discord, Twitter/X, and Telegram.
This role reports directly to the CEO and works in close collaboration with our Marketing Associate, Content Producer, and Product Marketing team.
What You'll Do
- Develop and execute SHx’s community strategy, driving growth and engagement across key platforms.
- Respond to community queries and feedback with empathy and precision.
- Represent SHx at industry meetups, events, and conferences.
- Design and host virtual events such as AMAs, webinars, and token updates.
- Collaborate with marketing and product teams to leverage community insights.
- Generate updates and impactful messaging tailored to SHx token holders and advocates.
- Monitor engagement, sentiment, and report on community health to leadership.

