About the job
About Us:
At Lunar, we are at the forefront of healthcare innovation, developing a revolutionary software platform tailored for health systems. Our mission is to transform the healthcare landscape with advanced, AI-driven solutions that empower hospitals to deliver exceptional patient care. Our cutting-edge platform serves as the vital backbone of health systems, modernizing clinical and operational workflows on a grand scale with the world's first AI-native hospital information system.
This state-of-the-art platform is a complete overhaul of the information infrastructure that supports health systems. Lunar’s software is designed to optimize every facet of healthcare operations, from doctors and nurses to pharmacists, lab technicians, coders, billers, and supply chain management, all the way to patient engagement. We view our mission as the 'moon landing' of healthcare—an ambitious endeavor that many deem impossible.
Supported by leading venture capital firms in Silicon Valley, we believe in the strength of a small, high-performance team of experienced professionals who operate at their peak. We highly value individuals who are driven, inquisitive, possess strong judgment, and are committed to delivering their best work.
We are seeking a Clinical Workflow Informaticist to join our Clinical Applications team. In this role, you will act as a vital link between our clinical users—such as doctors, nurses, pharmacists, and lab technicians—and our technology, ensuring they have a seamless experience with the Lunar platform. You will provide expert guidance, training, and support to healthcare professionals, aiding them in optimizing workflows, resolving issues, and enhancing the value of our platform in delivering patient care. If this resonates with you, we invite you to join us in reshaping the future of healthcare.
Your Impact Over the Next 6 Months:
Support Clinical Users: Lead onboarding and ongoing support for clinical users, ensuring they can efficiently navigate and utilize the Lunar platform.
Streamline Support Processes: Create support workflows and documentation to enhance response times and provide scalable solutions for common clinical user challenges.
Gather Product Feedback: Collect insights from frontline healthcare professionals to identify pain points and collaborate with product and engineering teams to implement usability improvements.
Facilitate Feature Adoption: Assist in the implementation of new features and ensure successful adoption among clinical staff.

