Business Operations Associate at Harper Insure | San Francisco

Join Harper Insure as a Business Operations Associate where you will play a vital role in enhancing our operational efficiency and customer satisfaction. In this dynamic position, you will collaborate across departments to streamline processes, analyze data, and contribute to strategic initiatives that drive our business forward. If you are an analytical thinker with a passion for problem-solving and a desire to make a tangible impact in the insurance industry, we want to hear from you!

At Composio, we are revolutionizing the way agents connect with essential tools like GitHub, Gmail, Notion, Salesforce, and more. Our dynamic team of engineers is dedicated to solving intricate challenges in context and search, forging an effective bridge between your agents and their tools.Having successfully raised a $25M Series A from Lightspeed, alongside notable angel investors such as Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of Hubspot), and Gokul Rajaram, we have tripled our ARR this year. Our diverse clientele includes innovative companies from your YC cohort to Wabi, Glean, Zoom, and many others.What You'll DoDevelop internal tools to enhance the efficiency of our operationsManage banking, treasury, cash flow, and vendor negotiationsOversee key FP&A processes including budgeting, forecasting, and scenario analysisAssist in investor relations and fundraising efforts

Role Overview Waniwani, part of hexa, is hiring a Director of Business Operations based in San Francisco. This position leads operational initiatives and plays a central role in shaping business strategy. The Director will work with teams across the company to improve how work gets done and support long-term growth. What You Will Do Oversee planning and execution of business strategies that align with company goals Collaborate with cross-functional teams to improve operational efficiency Analyze performance metrics and identify areas for process optimization Promote a culture of continuous improvement throughout the organization Who We’re Looking For Experience leading business operations or similar functions Strong track record in strategic planning and execution Comfort working with performance data and operational metrics Leadership style that encourages collaboration and growth Ability to adapt and make decisions in a fast-moving environment Location This role is based in San Francisco.

Operations AssociateLocation: San Francisco, CA (In-office, 5 days/week)About YouYou are an early career professional with 1–2 years of relevant experience.You exhibit a strong motivation to take pride in your work and are eager to tackle any challenge that comes your way.You have a passion for devising solutions to complex problems and enjoy the thrill of problem-solving.You take ownership of your tasks and are dedicated to delivering high-quality results.Bonus: A background in STEM or related fields is a plus.Role OverviewBecome a vital member of a dynamic two-person operations team within a rapidly growing startup.Contribute significantly to the development of cutting-edge AI tools designed for legal professionals.Work closely with the founding team, gaining firsthand experience in all facets of startup operations.Engage in a variety of tasks, including process implementation, office management, and supporting product launches while exploring innovative ideas.Main ResponsibilitiesAssist in daily business operations across various functions, including office management, administrative duties, and event planning.Support the execution of operational processes and identify opportunities for efficiency improvements.Collaborate with other departments to ensure smooth project execution and initiative success.Manage office resources, liaise with vendors, and assist in budget and expense management.Provide operational KPI reports and updates to leadership.Benefits You Can ExpectAttractive salary package.Comprehensive health, dental, and vision coverage.Opportunities for rapid career advancement and skill enhancement.A vibrant in-person team culture at our San Francisco office.Play an integral role in shaping the future of AI solutions in the legal sector.

About BlacksmithAt Blacksmith, we revolutionize the way companies handle CI workloads. Our innovative products significantly enhance the speed and cost-effectiveness of GitHub Actions by leveraging our own global fleet of bare-metal machines, rather than relying on traditional cloud VMs.In just two years, we've achieved remarkable success, orchestrating tens of millions of Firecracker VMs monthly for over 1,200 companies and reaching an ARR of approximately $10M.Our infrastructure consists of thousands of bare-metal machines across various regions, efficiently scheduling over 30,000 vCPUs concurrently, while managing a petabyte-scale Ceph cluster in-house.Backed by $13.5M in funding from esteemed investors like Google Ventures, we pride ourselves on building a compact yet exceptional team.Our founding team boasts deep expertise in systems engineering and scalability, having previously developed search and ad infrastructure at Faire and managed large-scale distributed systems at Cockroach Labs.We are now expanding our CI infrastructure into a comprehensive platform, focusing on running agent sandboxes at scale and developing our own background coding agent.

The OpportunityRowspace is on the lookout for a pioneering Business Operations Lead to serve as a strategic ally to the founders. This is an essential role for a versatile and resourceful individual who thrives in tackling complex, high-stakes challenges and driving them to successful conclusions. You will collaborate across go-to-market strategies, product development, and financial operations, taking ownership of key business priorities as they arise.Your role will blend strategic thinking with hands-on execution; your ability to convert ideas into tangible results is critical. Whether it’s engaging directly with customers, constructing a financial model, or addressing team gaps, your proactivity and adaptability will shine through.Your ResponsibilitiesManage strategic challenges from inception to resolution, including go-to-market strategies, pricing models, market segmentation, and competitive analysis.Act as the analytical partner to the founders, creating the analyses and frameworks that inform key business decisions.Aggregate insights across the organization—customer feedback, sales pipeline, product engagement—and translate them into actionable recommendations.Engage in customer-facing interactions as necessary, including discovery calls, product demonstrations, onboarding sessions, and quarterly business reviews.Lead cross-departmental initiatives that lack a designated owner, ensuring that crucial tasks are executed effectively.Contribute to the recruitment and development of the team as the company expands.Your Profile3–7+ years of relevant experience, ideally in management consulting, investment banking, private equity, or a rapidly growing startup. You are the go-to individual for structuring and addressing complex problems.Outstanding analytical skills—capable of constructing models, analyzing markets, or reworking pricing strategies with ease.High level of initiative—self-motivated and proactive in identifying and pursuing important work.Strong writing abilities—adept at distilling complex information into concise memos or presentations that drive action.Comfortable navigating ambiguity and diverse tasks—ranging from competitive analyses to customer calls to recruitment pitches within the same day.An intellectual curiosity about financial services, eager to gain a deep understanding of the industry even without prior experience in the field.Benefits and PerksComprehensive medical, dental, and vision insurance401k retirement plan

As a rapidly growing fintech company, Prelim is experiencing an unprecedented annual growth rate of 2-3x. Our innovative platform facilitates seamless account opening and onboarding for banks nationwide. At this pivotal moment in our journey, we recognize that the informal systems that have served us thus far will not suffice for our ambitious future.Currently, the responsibility for project coordination, tracking, and maintaining our operational efficiency predominantly falls on our engineers, designers, and product leads. This arrangement is not sustainable as we scale.In the role of our inaugural Business Operations Lead, you will have the unique opportunity to establish our operational framework from the ground up. With no pre-existing playbook or team, you will define priorities, create scalable processes, and ensure that nothing is overlooked as we continue to expand rapidly.If you are eager to influence the scaling of a fintech startup and make a significant impact, we want to hear from you!

TLDR: Join us as an early business hire with unlimited growth potential at Vooma, a trailblazer in AI for the logistics industry.About VoomaVooma is an innovative and rapidly growing freight-tech startup dedicated to revolutionizing the logistics sector through cutting-edge AI technology. Our mission is to enhance the efficiency and resilience of supply chains across the United States. Backed by top-tier investors and founded by industry veterans, we are at a pivotal stage of growth.We collaborate with prominent logistics partners such as Arrive Logistics, Echo Global Logistics, MoLo / Arcbest, MODE Global, NFI Logistics, Evans Transportation, and Sunset Transportation.Founded by Jesse Buckingham and Mike Carter, our leadership team brings a wealth of experience—from Mike's role as a founding engineer on self-driving trucks at Kodiak Robotics, to Jesse's success as a former CEO of a logistics software company that scaled from $2M to over $20M in annual recurring revenue.Our investors include industry leaders from Index Ventures, Y-Combinator, and executives from prominent companies like Nolan, Arrive, Ryder, and Uber Freight.About the RoleThis is a unique chance to join a dynamic and experienced team at the forefront of a vital industry. If you have a passion for early-stage startups and are eager to learn and grow, this role is perfect for you.As our first Operations Associate, you will closely collaborate with the entire team, including founders, product engineers, operations, and customer support, to ensure our customers derive immediate value and achieve success with our solutions. Think of yourself as the 'conductor' of customer interactions, adeptly coordinating between clients and the Vooma team to resolve issues and ensure an exceptional customer experience.Objectives of the RoleManage the entire client relationship lifecycle, encompassing requirement gathering, onboarding, account configuration, implementation, training, adoption, retention, and overall customer satisfaction.Build and maintain trusted advisor relationships with customers to drive continuous value from Vooma's products and services.Create and implement customer success strategies and best practices that expedite the customer's journey to value with our product.

Join Our TeamWe are seeking a dynamic and results-oriented Business Operations Associate to tackle intricate challenges, spearhead strategic initiatives, and enhance the scalability of our financial operations platform. This pivotal role is tailored for professionals transitioning from investment banking, management consulting, or private equity (2–4 years of experience), who are eager to thrive in a vibrant SaaS business environment.Your ResponsibilitiesCollaborate directly with senior leadership to pinpoint operational hurdles and devise scalable solutions across product, finance, and service delivery teams.Develop and maintain dashboards and performance metrics to facilitate informed decision-making and promote operational transparency.Perform financial modeling, ROI analysis, and business case development for new initiatives and cross-functional projects.Assist in M&A integration, pricing strategy formulation, vendor negotiations, and business case planning.Lead cross-functional initiatives aimed at enhancing customer experience, operational efficiency, and revenue growth.Serve as a versatile problem-solver, whether it's analyzing operational data, coordinating cross-functional initiatives, or optimizing internal systems and workflows.

About Us:Lunar is an innovative technology firm operating in stealth mode, dedicated to creating a transformative software platform designed for health systems. Our mission is to revolutionize healthcare through advanced, AI-driven software that empowers hospitals to provide exceptional care to their patients. Our platform is the foundational backbone of current health systems, enhancing both clinical and operational workflows at scale with the pioneering AI-native hospital information system.This next-generation platform represents a comprehensive rebuild of the information infrastructure supporting health systems. From doctors and nurses to pharmacists, lab technicians, coders, billers, and patients, Lunar’s software enhances every aspect of healthcare delivery. We envision our mission as the moon landing of healthcare — a groundbreaking endeavor that many deem impossible.Backed by leading venture capital firms from Silicon Valley, we value the strength of a compact, high-performance team comprising seasoned professionals working at the height of their capabilities. We seek individuals who are passionate, inquisitive, possess sound judgment, and are committed to delivering the best work of their careers.We are in search of a Business Operations Analyst to lead impactful projects aimed at enhancing efficiency and scalability across Lunar. Join us in optimizing processes, enriching decision-making with data-driven insights, and shaping the operational framework of a rapidly expanding healthcare technology firm.In the next six months, you will have the opportunity to:Lead High-Priority Projects: Take charge of essential initiatives that will define Lunar’s operational strategy, ensuring effective scaling while upholding execution excellence.Enhance Business Operations: Play a pivotal role in developing and expanding Lunar’s operational infrastructure, ensuring the implementation of appropriate processes, systems, and insights to facilitate rapid growth.Foster Third-Party Partnerships: Build and maintain relationships with key external partners, including hospital vendors, service providers, and integration partners.Innovate Processes: Identify and implement opportunities to refine and streamline business operations, utilizing first-principles thinking and creative problem-solving to achieve significant improvements.

About depthfirstAt depthfirst, we are passionate about harnessing the power of software as the backbone of modern civilization. However, inherent vulnerabilities pose significant risks to its integrity and security. Our mission is to fortify software systems worldwide.We are pioneering intelligence-driven solutions to identify and mitigate critical software vulnerabilities. Our focus is on developing and scaling AI security agents capable of discovering zero-day vulnerabilities within extensive customer codebases and widely-used open-source software.Our leadership team comprises seasoned experts in data, infrastructure, security, and AI, featuring talent from renowned organizations such as DeepMind, Databricks, Square, and Faire. We invite motivated and thoughtful individuals to join us at the exciting crossroads of AI, security, and infrastructure.About This RoleAs a Business Operations Lead, your role will be pivotal in our strategic scaling during this exhilarating growth phase at depthfirst. This position is ideal for someone eager to learn, who thrives in a fast-paced environment, and enjoys juggling diverse tasks ranging from data analysis to operational execution and cross-functional collaboration.You will engage with various workstreams within Finance and Operations, taking ownership of initiatives that are vital for maintaining our efficiency in a rapidly evolving company. No task is too big or small, and this role offers substantial opportunities for professional growth as we expand.Your enthusiasm for this role stems from the fact that you will...Assist in analyzing key business drivers by extracting data, constructing models, and identifying successes and areas for improvement.Lead cross-functional projects encompassing GTM, product development, engineering, and more, ensuring progress and preventing any oversights.Steer operational initiatives that require a structured and accountable leadership approach, including vendor management, compliance workstreams, and process documentation.Serve as a crucial connector among teams, facilitating follow-ups, coordination, and resolution of obstacles.Take a hands-on approach to meet business needs, demonstrating comfort in both data analysis and practical operational tasks.

Transforming the Living Experience.At Blueground, we understand that a reliable home sets the foundation for limitless opportunities. Our mission is to revolutionize the living experience through our innovative platform.Each year, 350 million individuals relocate globally, yet current housing solutions have not kept pace with the demands of the modern, mobile lifestyle. Blueground was established to address this gap.With over 40,000 properties worldwide available for stays ranging from a few days to a year or more, we are just beginning our journey. Our ambitious growth trajectory aims to redefine living and create an entirely new category in housing. Our competitive advantage lies in our advanced proprietary technology, operational excellence, and a dedicated team that executes with speed and precision.Our culture thrives on five core principles:Guests First – Every decision is rooted in enhancing our guests' experiences.Move Fast – We prioritize speed, momentum, and decisive action.Dive In – The essence of our success lies in the details, and we delve deep.Embrace Change – Change is not a disruption; it is a pathway to growth.Keep It Honest – Transparency fosters progress and strengthens our relationships.If you're eager to contribute to groundbreaking work and reshape how the world experiences living, we would love to connect with you.Your RoleWe are seeking a detail-oriented Field Operations Associate to join our team in San Francisco, CA. In this hands-on position, you will be the driving force of our operations—preparing properties, addressing in-field challenges, and ensuring our apartments are consistently guest-ready.Your responsibilities will include conducting move-in inspections, troubleshooting WiFi issues, and assembling furniture, all while upholding Blueground’s exemplary standards to guarantee a seamless guest experience.Key ResponsibilitiesUnit Preparation & Maintenance: Collaborate with Operations Managers to ensure apartments are fully furnished, stocked, and ready for move-in, managing everything from minor repairs to last-minute preparations.On-the-Ground Support: Act as Blueground’s on-site representative, swiftly resolving issues like guest lockouts, cosmetic repairs, and technology troubleshooting.Inspections & Quality Assurance: Conduct thorough pre-check-in and post-check-out inspections using a mobile checklist to ensure each home meets our quality benchmarks.Walkthroughs: Execute detailed property walkthroughs to confirm that furnishing, décor, and overall presentation align with our brand standards.Ad Hoc Projects: Assist with various local operational initiatives, including key inventory management, organizing storage, and creating check-in videos for guests.Team Coordination: Serve as the liaison between field operations, leadership, and the Customer Experience team, ensuring effective communication and rapid response times.

About Uplane (YC F25)At Uplane, we're on a mission to revolutionize digital advertising. Companies lose billions due to ineffective ads, poorly aligned landing pages, and suboptimal budget distribution. Our innovative solution replaces the traditional chaos of agencies, spreadsheets, and isolated tools with a single, self-optimizing AI system. This system not only generates advertisements but also creates corresponding landing pages and intelligently allocates marketing budgets across various channels. Join us in building the AI engine that will transform how the world manages and spends its marketing resources.About The RoleWe are actively seeking a dynamic and driven Business Development Associate to join our vibrant team in San Francisco. In this pivotal full-time role, you will collaborate closely with the founders to spearhead growth efforts, implement go-to-market strategies, and establish the commercial framework of Uplane.Why Join Us?Be among the founding team members at a well-funded and innovative startup.Tackle significant challenges in a vast market space.Enjoy rapid professional growth and take ownership of your projects.Experience a culture that is fast-paced, ambitious, enjoyable, and humble.ResponsibilitiesGrowth & Go-to-Market: Develop and implement both inbound and outbound B2B sales strategies, conduct structured growth experiments, and play a key role in acquiring new customers.Founder Support & Strategic Execution: Collaborate closely with the founders on strategic initiatives, priority projects, and essential analyses that are crucial for the growth of the company.Internal Processes & Scaling: Assist in various areas including hiring, finance, and legal to ensure seamless day-to-day operations and scalability.RequirementsBachelor’s or Master’s degree in business or engineering.Demonstrated exceptional achievements during academic and professional experiences.At least 1 year of full-time experience in an early-stage startup or a similarly fast-paced environment.Must be based in or willing to relocate to San Francisco; on-site presence is mandatory; a valid work permit for the USA is required.Preferred QualificationsExperience with process automation, workflow optimization, or designing scalable processes is a plus.

Transforming the Way People Live.At Blueground, we are committed to creating the world's premier platform for living. Our mission is to provide a reliable foundation for individuals and families, allowing them to explore the world freely.Every year, 350 million people relocate between cities, yet traditional housing solutions often fall short of meeting the demands of today’s dynamic and mobile lifestyle. Blueground is here to revolutionize that experience.With a portfolio of over 40,000 homes worldwide, available for stays ranging from a few days to a year or more, we are just at the beginning of our journey. Our rapid growth aims to redefine living standards and establish a new category in the housing market. Our competitive advantage lies in our advanced proprietary technology, operational excellence, and a dedicated team that delivers results with speed and precision.Our culture is built on five core principles:Guests First – Every decision revolves around enhancing the guest experience.Move Fast – We prioritize speed, momentum, and decisive action.Dive In – The details matter; we delve deep to achieve excellence.Embrace Change – Change is a catalyst for growth, not an obstacle.Keep It Honest – Transparency fosters progress and strengthens relationships.If you are eager to contribute to shaping the future of living and are ready to perform at your best, we would love to connect with you.Your RoleWe are seeking a meticulous Field Operations Associate to join our San Francisco team. In this hands-on position, you will be the backbone of our operations—preparing properties, addressing on-site challenges, and ensuring that our apartments are consistently guest-ready.Your responsibilities will include everything from conducting move-in inspections to troubleshooting WiFi issues and assembling furniture, playing a crucial role in upholding Blueground’s exemplary standards and ensuring a seamless experience for every guest.

Join Hive as a Business Operations Associate, where you will play a pivotal role in enhancing our operational effectiveness. You will work closely with our executive team to refine processes, establish productivity metrics, and manage high-impact projects across various company functions. We seek a proactive problem solver with a strong leadership background and a passion for data analytics. Your ability to adapt to different roles and contribute to a fast-paced startup environment focused on AI innovation is essential.

About Atomic SemiAtomic Semi is on a mission to revolutionize semiconductor manufacturing with a compact, agile fabrication facility.Leveraging current technologies and innovative simplifications, we are developing our own tools to enhance rapid iteration and improvement.Our exceptional team of hands-on engineers spans various disciplines including mechanical, electrical, hardware, computer science, and process engineering. Together, we embrace the challenge of owning the entire stack from atoms to architecture. We are driven by optimism and a commitment to pushing the boundaries of technology.We firmly believe in the mantra: smaller is better, faster is better, and building it ourselves is better.Our lab is equipped with state-of-the-art 3D printers, a diverse array of microscopes, e-beam writers, and general fabrication tools. When faced with gaps, we invent solutions as we progress.Founded by Sam Zeloof and Jim Keller, Atomic Semi blends garage ingenuity with decades of semiconductor expertise.About the RoleAs a Business Operations Generalist, you will be pivotal in enhancing our operational framework by supporting diverse projects across all functions. Your role will involve daily ad hoc support for internal services and longer-term cross-functional initiatives with both internal and external stakeholders, all aimed at fostering the growth and operational excellence of Atomic.You will collaborate with various stakeholders to tackle complex challenges, create new processes, gather and interpret data, and empower others in similar endeavors. Success in this dynamic environment necessitates a proactive approach, adaptability, and an ability to navigate shifting priorities and open-ended challenges.Joining our small yet impactful Business Operations team, you will have the opportunity to make substantial contributions across multiple functions from the outset, extending beyond traditional operational roles. This position is ideal for someone eager to learn, thrive in a fast-paced setting, take ownership, and help lay the groundwork for a rapidly scaling company.

As a valued member of the Superhuman team, you will be required to work from our San Francisco Bay Area hub, collaborating in person three days each week.About SuperhumanSuperhuman, enhanced by Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within everyone. Our suite of apps and intelligent agents integrates seamlessly with over a million applications and websites, offering tools like Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and offers automatic help. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.Your RoleYou will serve as the operational backbone of Superhuman's Mail division, turning strategic objectives into actionable plans, accelerating decision-making processes, and ensuring the successful implementation of our most impactful initiatives. As a trusted collaborator with the Executive Team, your role will involve fostering alignment, integrating AI efficiencies into our operations, and maintaining peak organizational performance. This position is located in our San Francisco hub and necessitates in-office attendance three times per week.Your ResponsibilitiesManage the Mail Operating System to enhance efficiency and clarityOversee and refine the business unit's operational rhythm (OKRs, business reviews, offsites, weekly forums) to ensure maximum focus and execution speed.Develop systems to provide leadership with real-time insights into business performance (dashboards, scorecards, planning frameworks).Integrate AI into essential workflows — testing and scaling tools that enhance productivity, improve decision-making quality, and minimize manual tasks.Transform data and insights into actionable recommendations that facilitate quicker, higher-quality decisions.Facilitate cross-functional collaboration and execution to guarantee successful project deliveryLead critical cross-functional initiatives as Project Management Officer (PMO) — from scope definition through delivery.

Join Samba TV as an Executive Operations Associate, where you will play a pivotal role in optimizing operational processes and driving strategic initiatives. This position offers you the chance to work closely with executive leadership, contributing to the efficiency and effectiveness of our operations.

Why Join Stand Insurance: At Stand Insurance, you will play a pivotal role in creating a revolutionary approach to global property protection. Our innovative use of advanced physics and AI enables us to accurately assess catastrophic risks at the asset level, automating underwriting and mitigation processes before losses occur. We believe that insurance is merely a delivery mechanism; our true product is a highly scalable risk engine.We step in where traditional insurers retreat, modeling risks with precision where others only approximate. Our systems are designed to drive outcomes rather than merely altering prices.Our Vision: The property insurance industry typically reacts to losses after they occur, relying on outdated data and manual processes that view damage as inevitable. Stand Insurance is changing this narrative. We simulate real-world catastrophes to evaluate their impact on individual properties, translating these insights into actionable decisions and automated business processes. Our platform can underwrite risks that others cannot, minimizing friction in operations.The Challenge We Address:The resilience of a home in the face of disasters like wildfires or floods is influenced by its materials, design, location, and surrounding defensible space. Traditional insurance models oversimplify this complexity, providing minimal insights for homeowners and insufficient incentives for risk mitigation.At Stand, we merge deterministic catastrophe models with cutting-edge AI to assess property-level risks and integrate this knowledge directly into our underwriting, pricing, and mitigation processes. By making risk measurable and actionable, we empower insurers to make informed pricing decisions while providing homeowners with clear insights and motivation to reduce their risks. We develop production software that bridges scientific modeling with real-world insurance operations, transforming theoretical physics into practical decisions.Your Role:We are seeking a Product Engineer with substantial engineering leadership experience—someone who has managed extensive product surfaces, navigated real trade-offs, and is accountable for delivering outcomes, not just implementations.This position encompasses a broad scope, allowing you to oversee critical systems throughout the insurance lifecycle, including core workflows (policy management, underwriting, claims processing, payment systems) and innovative products such as wildfire preparedness inspections, risk monitoring, and customer-facing tools for mitigation.You will collaborate closely with applied scientists, product leaders, and stakeholders to:Translate complex domain challenges into deliverable systemsDetermine what to build in addition to how to build itBring models, pipelines, and tools into production that directly influence risk, revenue, and customer satisfaction.

At Outset, we've revolutionized the research landscape through our innovative, AI-driven user interviews.Global leaders, including Hubspot, Microsoft, Uber, and Nestle, leverage Outset to gain profound, qualitative insights about their users with unmatched speed and scale.The research sector, valued at over $140 billion and steadily expanding, is primed for disruption. Traditional methods are slow and costly, and that’s where we come in.Supported by elite Silicon Valley investors, we successfully secured a $30 million Series B funding in December 2025, merely six months following our Series A, led by Radical Ventures with contributions from M12 (Microsoft’s investment arm), 8VC, Y Combinator, and Adverb Ventures.Our remarkable growth trajectory includes an 8x increase as enterprise clients across various sectors adopt our AI-moderated research, establishing a new benchmark for understanding consumer behavior.Based in the heart of San Francisco's Financial District, our close-knit team of 30 is dedicated to serving some of the world's largest enterprises.As a Customer Operations Associate, you will collaborate closely with our Customer Success Managers, as well as our Go-To-Market (GTM) and engineering teams, to guarantee our customers thrive in their research endeavors. You will become the primary contact for our clients, guiding them through our platform, managing research logistics, and maximizing the value of our tools. This role is high-impact, offering ample opportunities for ownership, learning, and professional development.