Ai Solutions Engineer jobs in San Francisco – Browse 7,582 openings on RoboApply Jobs

Ai Solutions Engineer jobs in San Francisco

Open roles matching “Ai Solutions Engineer” with location signals for San Francisco. 7,582 active listings on RoboApply Jobs.

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Full-time|On-site|San Francisco

About Us:At novita-ai, we are a rapidly growing global provider of AI cloud infrastructure, leading the charge in the artificial intelligence revolution. Our innovative platform equips developers and enterprises with powerful, scalable, and user-friendly solutions such as Model APIs, GPU Instances, and Serverless Computing. As organizations around the globe strive to integrate AI into their offerings, we serve as the essential engine that fuels their innovative efforts.Join our world-class team and contribute to our expanding customer base. This unique opportunity allows you to be part of a dynamic company in a hyper-growth market, where your technical skills will directly impact customer success and drive our business forward.The Role:As a Solutions Engineer, you will act as the primary technical leader and trusted advisor for our clients throughout their journey. You will collaborate closely with the sales team to bridge the gap between complex customer challenges and our sophisticated technical solutions. Your mission is to build technical credibility, demonstrate the capabilities of our platform, and design tailored solutions that empower our clients to achieve their AI-related business objectives.What You'll Do:Technical Discovery & Solution Design: Collaborate with Account Executives to gain a deep understanding of customer needs, technical requirements, and business goals. Develop elegant and effective solutions utilizing our AI infrastructure stack (Model APIs, GPU Instances, Serverless).Product Demonstration & Proof of Concept (POC): Conduct engaging, customized product demonstrations and interactive workshops. Plan, manage, and execute successful POCs, showcasing the value and performance of our platform within the client’s environment.Technical Evangelism & Trusted Advisory: Communicate the value proposition of our platform to diverse audiences, including both technical and non-technical stakeholders, from engineers to C-level executives. Establish yourself as the go-to expert for customers on best practices in AI infrastructure.Sales Enablement & Market Feedback Loop: Create and maintain technical sales materials, including whitepapers, best practice guides, and demo scripts. Serve as the voice of the customer, relaying valuable feedback from the field to our Product and Engineering teams to influence our product roadmap.Onboarding & Implementation Guidance: Facilitate a seamless post-sales transition by providing initial onboarding support and architectural guidance, setting customers up for sustained success.

Aug 27, 2025
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companyBaseten logo
Full-time|$300K/yr - $300K/yr|On-site|San Francisco

ABOUT BASETENBaseten is at the forefront of AI innovation, empowering top-tier companies like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer to achieve mission-critical AI implementations. By integrating cutting-edge AI research, adaptable infrastructure, and streamlined developer tools, we help organizations harness the power of advanced models and bring them into production. As we continue to expand rapidly, having recently secured our $300M Series E funding round from esteemed investors such as BOND, IVP, Spark Capital, Greylock, and Conviction, we invite you to join our team and contribute to the platform that engineers rely on to deliver innovative AI products.THE ROLEAs an AI Solutions Engineer at Baseten, you will collaborate closely with clients to design, develop, and implement high-performance production AI applications utilizing Baseten's platform. You will guide customers through the entire process, from initial exploration to successful deployment, effectively translating complex business objectives into robust, observable services that deliver clear metrics on quality, latency, and cost.This position is ideal for proactive engineers eager to gain insights into how modern enterprises scale their AI adoption. You will thrive in a multidisciplinary environment, working across product development, software engineering, performance optimization, and direct customer engagement.It’s important to note that this is a hands-on engineering position that involves coding and software development, while also encompassing elements of product management, technical customer success, and pre-sales solution engineering.EXAMPLE INITIATIVESExplore the innovative projects undertaken by our Forward Deployed Engineering team:Forward Deployed Engineering on the Frontier of AIThe Fastest, Most Accurate Whisper TranscriptionDeploy Production-Ready Model Servers from Docker ImagesDeploy Custom ComfyUI Workflows as APIs

Nov 4, 2025
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companyArize AI logo
Full-time|$125K/yr - $175K/yr|On-site|San Francisco

About Arize AIIn a world rapidly evolving through artificial intelligence, the need for robust systems to monitor, troubleshoot, and optimize AI technologies has never been greater. At Arize AI, we lead the charge as the premier observability and evaluation platform for AI and Agent Engineering, equipping AI engineers to deploy high-performing, reliable agents and applications. From initial prototypes to full-scale production, our Arize AX platform consolidates build, test, and run into one seamless workspace, enabling teams to deliver solutions with speed and assurance.As a Series C company, we are supported by esteemed investors, having raised over $135M in funding and boasting a rapidly expanding clientele of 150+ prominent enterprises and Fortune 500 companies. Esteemed clients such as Booking.com, Uber, Siemens, and PepsiCo depend on Arize to create AI systems that deliver tangible results.Join Our TeamOur engineering team is dedicated to constructing systems that engage with some of the most intricate software ever deployed in live environments. Comprising seasoned industry professionals, our team has experience in developing deep learning infrastructures, autonomous drones, ridesharing services, ad technology, and much more.We are on the lookout for a client-centric AI Solutions Engineer who possesses a strong entrepreneurial spirit to join our Solutions Engineering organization. You will serve as a trusted technical advisor to our clients, driving business value, providing expert guidance, and nurturing account growth. Your role will involve leading clients to effective solutions, often by educating new users on our product or consulting on best practices. You should be prepared for technical discussions with data scientists and engineers while also conveying the value of Arize in business conversations with directors and executives. Your aim will be to empower our clients to become successful advocates of Arize.

Feb 25, 2026
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companyPinterest, Inc. logo
AI Solutions Engineer

Pinterest, Inc.

Full-time|Remote|San Francisco, CA, Seattle, WA, US; Remote, US

Join Pinterest as an AI Solutions Engineer, where you'll leverage cutting-edge technologies to develop innovative solutions that enhance user experiences. In this role, you will work collaboratively with cross-functional teams to implement AI-driven initiatives that align with Pinterest's mission of bringing everyone the inspiration to create a life they love. Your expertise will play a pivotal role in shaping the future of our platform.

Mar 17, 2026
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companyPensive logo
Full-time|On-site|San Francisco

Join Pensive as a Founding Engineer (AI/GTM)At Pensive, our mission is to harness the power of AI to revolutionize education and streamline business operations. Visit our Notion page to explore our vision, meet our founders, and understand our culture.Your Role and ContributionsAs a Founding Engineer specializing in AI and Go-To-Market (GTM) strategies, you will play a pivotal role in shaping our AI-driven solutions. Your innovative approach will be vital in developing automated systems that enhance our grading and tutoring platform, helping educators and students achieve more.You will be responsible for:Developing traditional AI engineering solutions, creating AI pipelines that optimize our educational platform for instructors and students alike.Implementing GTM engineering strategies to enhance customer management, business growth, and operational efficiency.Automating various business processes, from data management to customer onboarding, ensuring seamless operations.Example tasks include:Monitoring and enhancing the AI performance of our grading system.Creating a system for automated course categorization that aligns with our offerings.What We SeekWe are in search of dynamic individuals who are adept at leveraging AI to tackle challenges and drive solutions. Essential qualifications include:Exceptional problem-solving abilities and creativity.A strong understanding of AI-generated code, particularly in backend and AI-related domains.A quick learner who can thrive in a fast-paced environment.Preferred QualificationsExperience in prompt engineering and AI pipeline development.Hands-on experience in building applications from the ground up.Capability to write or comprehend frontend code.Our Technology StackFamiliarity with the following technologies is not mandatory for this role:Backend: Python, FastAPI, PostgresFrontend: TypeScript, React, TailwindCSS, Tanstack RouterInfrastructure: GCP, Cloud Run, FirebaseMobile App Development: CapacitorInterview ProcessWe look forward to welcoming you to our team!

Feb 17, 2026
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company
Full-time|On-site|SF Office - 171 2nd, 4th floor

About the RoleWe are on the lookout for a skilled Forward Deployed AI Engineer to join our dynamic team at Stack AI. This position is crucial for implementing enterprise-level AI solutions with an emphasis on Retrieval-Augmented Generation (RAG) pipelines and large language model (LLM) workflows. Your contributions will significantly enhance our offerings to Fortune 500 companies and enterprises across diverse sectors.Role Overview:In this role, you will seamlessly integrate large language models into enterprise systems, collaborating with strategic accounts to tailor solutions that meet their technical needs. Utilizing the Stack AI platform, you’ll engage with clients to co-create innovative solutions that address their evolving challenges.Key Responsibilities:Enhance and maintain solutions for strategic accounts using the Stack AI platform.Analyze and document requirements and relationships within target enterprise offices.Identify opportunities and provide insights to shape our go-to-market strategy.Directly contribute to the Stack AI codebase, transforming customer feedback into enhancements for the Python backend and React/Next.js TypeScript frontend.Project future opportunities and secure high-value contracts.Draft proposals, present to stakeholders, and lead engaging product demonstrations.Promote Stack AI at enterprise conferences and events.

Jun 27, 2025
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company
Full-time|On-site|San Francisco

About Liquid AIFounded as a spinoff of MIT CSAIL, Liquid AI specializes in developing versatile AI systems designed for optimized performance across various deployment platforms, from data center accelerators to on-device hardware. Our commitment to low latency, minimal memory consumption, privacy, and reliability sets us apart. We collaborate with enterprises in sectors such as consumer electronics, automotive, life sciences, and financial services. As we experience rapid growth, we seek remarkable talent to join our journey.The OpportunityAs we establish our solutions architecture function from the ground up, you will play a pivotal role as one of our inaugural Solutions Architects. Collaborating closely with the Head of Solutions Architecture and the go-to-market organization, you will manage customer engagements from inception to completion.Our models are specifically engineered for environments constrained by memory, latency, and power, encompassing edge devices, mobile applications, embedded systems, and on-premises infrastructure where traditional models cannot operate. You will engage with this boundary daily.Our clientele ranges from AI-native startups to established enterprises venturing into AI for the first time. Your mission is to bridge the gap between our models' capabilities and customers' expectations, delivering on that promise from technical validation through to go-live.

Apr 13, 2026
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companyCheckr, Inc. logo
Full-time|Remote|San Francisco, California, United States

Join Checkr as a Staff AI Solutions Engineer and be at the forefront of transforming the background check industry through innovative AI-driven solutions. In this role, you will leverage your expertise in artificial intelligence and machine learning to design and implement advanced solutions that enhance our platform's capabilities, improve user experiences, and drive operational efficiency.As part of our dynamic team, you will collaborate with cross-functional groups to understand business challenges and translate them into technical requirements. Your contributions will directly impact the company's mission to make background checks faster, easier, and more accessible for everyone.

Apr 3, 2026
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companyScale AI logo
Full-time|$179.4K/yr - $224.3K/yr|On-site|San Francisco, CA; New York, NY

At Scale AI, we play a crucial role in advancing AI applications across various industries. As our customer base expands at an unprecedented rate, you will be at the forefront of ensuring that the world's most innovative companies become devoted, long-term partners with Scale. As an Enterprise Solutions Engineer, you will collaborate closely with Account Executives (AEs), Product Managers, and Machine Learning Engineers (MLEs) to guide prospective clients through the pre-sales process. Your role will involve delivering customized demonstrations and pilot projects to achieve the coveted 'technical win.' You will assess customer technical requirements and create actionable Scopes of Work (SOW). Working hand-in-hand with our delivery team, you will also assist in the initial implementation phase. With an unwavering curiosity about customer needs and challenges, you will leverage your profound knowledge of Scale products and Generative AI to craft tailored solutions. Your ability to build strong relationships, manage projects effectively, and provide technical insights will be essential to your success in this role.

Mar 26, 2026
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companyArize AI logo
Full-time|$135K/yr - $175K/yr|On-site|San Francisco, CA

About Arize AIAt Arize AI, we are at the forefront of the AI revolution, transforming industries with our state-of-the-art observability and evaluation platform. Our mission is to empower AI engineers to deploy high-performing and reliable applications. With over $135 million in funding and a roster of more than 150 leading enterprises and Fortune 500 companies, including Booking.com, Uber, Siemens, and PepsiCo, we are dedicated to delivering AI solutions that work effectively in the real world.The OpportunityAs an AI Solutions Manager, you will collaborate with some of the most innovative AI/ML teams globally. You will play a critical role in driving product adoption, shaping impactful use cases, and ensuring our customers harness AI to generate tangible outcomes. This role presents an exceptional opportunity to grow with a leading AI firm and gain in-depth knowledge of advanced AI/ML applications.The TeamOur engineering team comprises industry veterans skilled in developing deep learning infrastructure, autonomous systems, and various complex software solutions. Your contributions as an AI Solutions Manager will directly impact our customers' success in deploying effective AI solutions to achieve measurable business results. We seek a dynamic, client-centric individual with an entrepreneurial spirit to foster and expand our customer relationships.

Feb 23, 2026
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companyArcade logo
Full-time|On-site|Presidio, CA

Join Our Innovative Team at ArcadeAt Arcade, we are revolutionizing the way physical products are created with our cutting-edge AI platform. We empower individuals to turn their creative ideas into tangible products seamlessly, utilizing natural language and generative AI. Our mission is to democratize product design, making it as effortless as sharing a post online.Backed by a remarkable $42M in funding from industry-leading investors including Reid Hoffman and Ashton Kutcher, our company is a rising star in the tech landscape. Guided by our founder Mariam Naficy and a team steeped in AI and design expertise, we are at the forefront of a new frontier that merges AI, personal expression, and on-demand manufacturing.Your Role as an Applied AI EngineerWe are on the lookout for an Applied AI Engineer to enhance our generative AI capabilities. This position combines hands-on model development with the integration of advanced AI techniques into our production systems. You will collaborate with diverse teams to conduct research, experiment with models, and implement AI-driven products.

Jul 25, 2025
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company
Full-time|On-site|San Francisco Bay Area

Join Retell AIAt Retell AI, we leverage first principles to revolutionize the call center experience through innovative voice AI technology.In just 18 months since our launch, our AI voice agents have been adopted by thousands of companies to manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. Supported by Y Combinator, Alt Capital, and other notable investors, we've achieved impressive growth, scaling from $5M to $36M ARR with a dedicated team of 20.Looking ahead to 2026, we aim to create a comprehensive AI-powered Customer Experience (CX) platform that transforms entire contact centers. Instead of simple automation requiring ongoing human oversight, we are developing intelligent AI "workers" that serve as frontline agents, QA analysts, and managers — perpetually executing, monitoring, and enhancing customer interactions.We're experiencing rapid growth and are on the lookout for passionate innovators eager to tackle complex technical challenges, accelerate progress, and make a significant impact at one of the leading voice AI startups.Let’s build the future together.Ranked in the top 50 AI applications by a16z: https://tinyurl.com/5853dt2x#4 on Brex's Fast-Growing Software Vendors list for 2025: https://www.brex.com/journal/brex-benchmark-december-2025One of the top startups on: https://leanaileaderboard.com/

Feb 20, 2025
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company
Full-time|On-site|San Francisco, California, United States

Join our dynamic team at Elite Solutions as we expand our AI-driven initiatives! We are in search of talented developers, engineers, and researchers who are eager to shape the future of artificial intelligence systems.Whether your expertise lies in creating user-friendly interfaces, developing robust back-end systems, training advanced AI models, or designing scalable infrastructure, we have a place for you!If you're unsure where your skills best fit, don't worry—we'll provide guidance. Explore the roles below and let us know which aligns with your interests and abilities.1. Front-End DeveloperResponsible for designing and implementing engaging user-facing applications and dashboards. Key Skills: React, JavaScript/TypeScript, TailwindCSS, Figma, UX principles.2. Back-End DeveloperTasked with building APIs and server-side systems that drive AI tools and data pipelines. Key Skills: Python, FastAPI, Go, SQL/NoSQL, REST/GraphQL.3. Full-Stack EngineerDevelops complete applications that link front-end interfaces with back-end AI logic. Key Skills: Combination of Front-End and Back-End skills, API design, CI/CD.4. Machine Learning EngineerResponsible for deploying, fine-tuning, and maintaining AI models in production. Key Skills: PyTorch/TensorFlow, MLOps, model serving, inference optimization.5. Data EngineerBuilds scalable data pipelines and manages datasets essential for training and evaluation. Key Skills: Apache Airflow, Spark, SQL, Python, BigQuery, ETL systems.6. Research EngineerBridges the gap between AI theory and practical application by developing prototypes. Key Skills: Python, ML libraries, LLM experimentation, rapid prototyping.7. DevOps / Site Reliability Engineer (SRE)Ensures the reliability, monitoring, and automation of AI systems. Key Skills: Kubernetes, Docker, Prometheus, CI/CD, Python/Bash.8. Infrastructure EngineerDesigns and maintains the cloud infrastructure that supports AI training and deployment. Key Skills: AWS/GCP, Terraform, distributed systems, cost optimization.9. Security EngineerResponsible for securing the platforms and services that support our AI stack. Key Skills: Cloud security, identity management, penetration testing, audits.10. AI Researcher (LLM / CV / RL)Conducts experiments to advance the science behind our models, including LLMs, computer vision, and reinforcement learning. Key Skills: Research publications, advanced ML theory, model development, experimentation.

Feb 28, 2026
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companyPinterest, Inc. logo
Full-time|Remote|San Francisco, CA, US; Remote, US

Join Pinterest as an Engineering Manager II in our Enterprise AI Solutions team, where you will lead innovative projects that leverage cutting-edge artificial intelligence technology to enhance user experiences. You will oversee a talented group of engineers, guiding them in the development and implementation of scalable AI solutions. This role offers the unique opportunity to shape the future of AI at Pinterest, contributing to our mission of bringing inspiration to the world.

Apr 13, 2026
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companyDatabricks logo
Full-time|$102.4K/yr - $181.2K/yr|Hybrid|San Francisco, California

P-1398 Note: This is a hybrid role requiring approximately 3 days in the office in Plano, TX. Mission: As a Staff Data & AI Technical Solutions Engineer, you will take the lead in developing and guiding others in crafting innovative Data & AI technical solutions for various customer issues. This includes an in-depth exploration of production data pipelines, AI workflows, streaming data ingestion, and more. You possess extensive expertise in Data & AI architectures, having encountered a diverse array of use cases while successfully managing intricate production environments in compliance with Service Level Agreements (SLAs). You will work collaboratively with product engineering and customer account teams to deliver exceptional results for customers, especially in critical production downtime scenarios. Your role is to empower customers with the knowledge and skills necessary to create efficient architectures and dependable services, leveraging Databricks’ platform to achieve their strategic goals. Reporting to a Technical Support Engineering manager, you are recognized as a technical authority within a leading global support engineering organization, celebrated for your leadership, technical knowledge, and ability to resolve even the most challenging customer situations. The impact you will have: Lead and direct technical solutions for a wide range of complex challenges reported by Databricks customers, including escalated and critical cases. Conduct comprehensive code-level analysis and systems architecture assessments of customer workloads to resolve issues related to Databricks products, including Spark core internals, Spark SQL, Delta, DLT, and Model Serving. Act as a customer support advisor, adept at diffusing escalations during incidents directly with customer stakeholders, swiftly identifying mitigations and solutions for advanced use cases, and strategically helping to avert future customer issues. Contribute to simplifying Databricks products and enhancing customer production environments' stability by influencing Engineering and Backline Support teams to identify areas for product improvements. Establish yourself as a deep technical expert and leader in the Databricks platform and production systems, mentoring others to share your expertise. What we look for: A minimum of 8 years of experience in designing, building, testing, and maintaining data pipelines, with relevant past experience in Spark being mandatory. Proficiency in SQL databases or data warehouses, among other technical skills.

Feb 13, 2026
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companyZip logo
FullTime|On-site|San Francisco

Navigating the complexities of software, services, and tools procurement in today's dynamic corporate landscape can be overwhelming. Enterprises globally invest over $120 trillion annually—exceeding consumer e-commerce spending by more than 30 times—and are increasingly dependent on vendors to efficiently operate their businesses.Founded in 2020, Zip was created to tackle this intricate challenge with an innovative procurement platform that offers a seamless, consumer-friendly experience. In just four years, we've established ourselves as a leader in a burgeoning $50 billion+ market segment. Major organizations, including OpenAI, Snowflake, Anthropic, Coinbase, and Prudential, trust Zip to manage substantial expenditures.Our team comprises top talent from industry giants such as Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million in funding from prestigious investors like Y Combinator, Tiger Global, BOND, DST Global, and CRV, we are dedicated to advancing cutting-edge technology, expanding into new international markets, and delivering unparalleled value to our customers. Join our mission!Your RoleAs an AI Solutions Consultant on the Zip AI team, you will be the technical partner that enterprise customers rely on to implement AI-driven automation solutions. You will collaborate with leaders in procurement, finance, and operations to design, develop, and deploy AI agents that revolutionize their workflows—from invoice processing to contract evaluation and beyond.This position merges in-depth technical expertise with strategic customer interaction. You will architect workflows, refine prompts, integrate with complex technology ecosystems, and guide clients from initial assessment through to successful implementation and scaling. Collaborating closely with Sales, Customer Success, and Product teams, you will help clients fully leverage Zip's AI platform while providing insights to enhance our product roadmap.Your work will span various industries and company sizes. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks.You WillCollaborate with Sales and Customer Success to thoroughly understand customer needs, translating them into effective technical solutions while serving as a trusted advisor throughout the project lifecycle.Conduct technical discovery sessions to map customer processes, pinpoint automation opportunities, and design agent frameworks that deliver tangible value.Develop and fine-tune AI agents by configuring workflows, crafting and enhancing prompts, and optimizing agent performance.

Jan 28, 2026
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companyDecagon logo
Full Time|On-site|San Francisco

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to elevate their customer interactions to concierge-level experiences.Our cutting-edge technology empowers influential enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that foster personalized and enriching exchanges across all channels, including voice, chat, email, and SMS.We envision a future where customer experiences evolve beyond traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and stronger relationships. Supported by top-tier investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to this vision.As an in-office organization, we thrive on our shared pursuit of excellence and rapid progress. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our team dynamics and growth.About the RoleWe are on the lookout for a Senior Solutions Engineer, a pivotal technical hire who will play a crucial role in shaping the landscape of our AI-driven solutions within the enterprise sector. This position straddles pre-sales engineering, product strategy, and enterprise architecture. You will act as a technical advisor and trusted consultant to our enterprise prospects and customers, facilitating value-driven solutions and the seamless integration of Decagon’s AI-native platform into complex client environments.

May 5, 2025
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companyScale AI logo
Full-time|On-site|New York, NY; San Francisco, CA

The Principal Solutions Engineer, Enterprise at Scale AI works at the intersection of technology and client needs. This role is based in either New York, NY or San Francisco, CA and focuses on helping enterprise clients integrate AI solutions into their operations. Role overview This position requires strong technical skills and the ability to solve complex problems. The Principal Solutions Engineer partners with cross-functional teams to design, develop, and implement solutions that fit each client’s requirements. What you will do Collaborate with enterprise clients to understand their challenges and goals Design and develop solutions that enable effective use of AI technology Work with internal teams to ensure smooth integration of AI into client workflows Requirements Deep technical expertise in relevant fields Strong problem-solving abilities Experience working with enterprise clients and cross-functional teams

Apr 28, 2026
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company
Full-time|On-site|San Francisco

About the RoleJoin our innovative team at saris-ai, a pioneering applied AI startup based in San Francisco and Montreal. We are on a mission to redefine the banking industry by addressing a $100 billion annual challenge that is rapidly evolving. Our cutting-edge multi-turn AI agentic systems are at the forefront of this transformation.Our objective is to develop automated solutions that require sophisticated long-context reasoning, seamless tool integration across legacy systems, and stringent compliance mechanisms, particularly in scenarios where conventional answers are elusive.With successful real-world deployments and a rapidly expanding client base, we are seeking passionate and technically adept builders eager to make a significant impact from the start.We are in search of an AI Sales Engineer who will play a pivotal role in enhancing productivity and efficiency within financial institutions through innovative AI solutions. In this role, you will lead discovery calls with various departments to identify workflow challenges and design impactful AI-driven solutions. You will serve as the technical authority during sales cycles, assisting clients in recognizing problems, framing solutions, and articulating ROI.This position combines elements of customer engagement and workflow analysis.Your Key Responsibilities Include:Conduct discovery and technical scoping calls with potential clients to uncover operational inefficiencies in financial institutions.Develop workflow maps and reports to identify bottlenecks and pinpoint opportunities for agentic AI automation.Collaborate with the Sales team to co-manage the pre-sales process from initial discovery to proposal delivery.Engage with executive stakeholders, presenting clear and compelling insights on how Agentic AI can deliver measurable ROI and transform operations at scale.Work closely with cross-functional teams including sales, customer success, and product to ensure customer satisfaction and success.

Dec 18, 2025
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companyOpenAI logo
Full-time|Hybrid|San Francisco

About Our TeamJoin our dynamic Technical Success team, dedicated to enhancing the customer experience across the OpenAI product suite. We empower developers and enterprises to unlock the full potential of our advanced AI models, supporting a diverse clientele that ranges from innovative startups to established global corporations.About the RoleWe are on the lookout for a Solutions Engineer to collaborate with our Enterprise customers, ensuring they derive significant business value from our state-of-the-art models. You will engage with senior business leaders to identify their pre-sales requirements, shape their AI strategies, and pinpoint high-impact use cases. Your role will involve working closely with both business and technical teams to illustrate the value of our solutions, while also recommending architectural frameworks to facilitate implementation and development. Close collaboration with the Enterprise Sales, Security, and Product teams will be key to your success.This position is available in San Francisco, CA or New York, NY. We embrace a hybrid work model, requiring 3 days in the office each week, and offer relocation assistance for new hires.Your ResponsibilitiesProvide an outstanding pre-sales experience for Enterprise clients by delivering technical guidance, articulating our value proposition, and addressing inquiries related to our products, APIs, and LLMs.Showcase how OpenAI’s suite of products can address specific business needs and generate substantial value through demos, use case scoping, architectural recommendations, and technical advisory.Create and maintain comprehensive documentation and FAQs to address common queries and requirements identified during the pre-sales process.Build and strengthen relationships with customers throughout the evaluation, validation, and purchasing phases.Champion customer advocacy by collecting and relaying feedback, identifying common themes, and integrating insights into product development.Act as the primary resource for security and compliance inquiries, guiding customers through standardized materials, directing them to relevant resources, and escalating complex issues as necessary.Ideal Candidate ProfileYou possess a strong technical background with experience in pre-sales or solutions engineering, ideally in the AI or technology sectors.You have excellent communication skills, with the ability to translate complex technical concepts into clear business value propositions.You are adept at building relationships and have a proven track record of fostering customer engagement.You are proactive and self-motivated, thriving in a fast-paced environment and capable of managing multiple priorities.You are familiar with AI technologies and their applications in various industries.

Feb 4, 2026

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