AI Agent Enablement Manager

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform integrates AI and human intelligence to facilitate the discovery of customer insights, optimize behavioral best practices, automate conversations and streamline inefficient processes, empowering every team member to enhance their productivity and effectiveness. Founded by visionary leaders from Stanford's AI lab, including co-founder Sebastian Thrun, the brain behind Google X and Waymo, our leadership team also features CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Our exceptional team consists of AI and ML experts, go-to-market leaders, and prominent investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital, along with industry veterans like former AT&T CEO John Donovan. We proudly serve clients like Intuit, Cox Communications, Hilton, and Carmax and have been recognized by Forbes and Bain Consulting as one of the leading private AI companies worldwide.Embark on this exciting journey with us to redefine the workforce through AI. The future of work is now, and it’s happening at Cresta.

Backstory, formerly known as People.ai, develops AI-driven solutions designed for sales teams. The company draws on more than a decade of experience training AI models on large volumes of sales interactions. This expertise enables Backstory to deliver real-time, accurate answers within existing AI workflows, helping sales teams make informed decisions quickly. Sales leaders at organizations like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, and Randstad rely on Backstory for insights that fit real business scenarios, supporting better deal management and revenue growth. By connecting key signals to the right accounts and opportunities, Backstory gives teams a clear view of current activities and recommended next steps. Clients from sectors such as enterprise, cybersecurity, data analytics, and defense use Backstory to support significant pipeline and revenue goals. The company is recognized by Gartner, Forrester, Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. Role overview The Senior Go-To-Market Enablement Manager will design and scale both onboarding and ongoing enablement programs for the go-to-market teams. This role ensures that every new hire develops strong product knowledge and go-to-market skills from the start, and continues to build expertise as Backstory’s products and the market evolve. What you will do Collaborate with Product, Marketing, Sales, and Customer Success to identify enablement needs Develop and implement programs that address onboarding and continuous learning Drive improvements in ramp-up time, productivity, and pipeline generation through targeted enablement initiatives

Join Headspace as an AI Enablement Program Manager: At Headspace, we are pioneering an AI-first operating model centered around member safety, privacy, and impactful business outcomes. We are seeking a proactive AI builder and adoption champion—someone who is curious, product-focused, and adept at transforming complex challenges into effective workflows, tools, and results across the organization. In the role of AI Enablement Program Manager, you will spearhead company-wide AI adoption from inception to execution: establishing structured intake and prioritization processes, transitioning pilot projects to full-scale production, equipping teams with essential playbooks and training, and ensuring smooth governance for initiatives. Your influence will span all teams at Headspace as you cultivate a culture of experimentation and scalable adoption through enablement, advocacy, and hands-on implementation. Your fearless, contrarian spirit will allow you to challenge existing norms, conduct insightful experiments, and remove obstacles for teams while adhering to responsible AI guidelines. Contribute to the development of AI agents that empower our teams to #make-the-mission-matter.

Join Us in Combating the Escalating Wildfire Crisis with Cutting-Edge AI and IoT SolutionsAbout UsThe Challenge: Every second counts when it comes to fire response. Climate change is intensifying wildfire occurrences, leading to longer fire seasons, drier conditions, and stronger winds. As a result, ignitions spread quickly, endangering more communities. Currently, wildfires are primarily reported by bystanders through 911 calls, which can delay detection, verification, and response times. Fire authorities require more efficient methods to identify, confirm, and localize fires, enabling them to act swiftly and prevent small incidents from escalating into catastrophic fires.About Pano AI: We are a rapidly growing hybrid-remote startup with over 150 passionate individuals, headquartered in San Francisco. As a leader in early wildfire detection and intelligence, we empower fire professionals to respond more effectively and safely to wildfires. Our innovative platform integrates advanced hardware, software, and artificial intelligence to provide real-time intelligence and enhance coordination among responders. By utilizing a network of ultra-high-definition, 360-degree cameras positioned at strategic locations and incorporating satellite data, Pano AI delivers immediate actionable insights to combat threats in specific geographic regions.Recognized by TIME as one of the 100 Most Influential Companies of 2025, and featured by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024, Pano AI has garnered accolades from Fast Company as one of the Top 10 Most Innovative Companies in AI of 2023. Our innovative solutions have also been highlighted in leading publications such as the Wall Street Journal and Bloomberg.

ABOUT THE ROLE:As an AI Engineer at Varick, you will take charge of designing and optimizing the intelligence layer within our enterprise operations. This involves creating agent systems that efficiently handle thousands of transactions, make classification decisions, and learn from human interactions.This position is suited for engineers with extensive experience in LLMs, agent architectures, and evaluation systems. You have successfully developed agent workflows that operate in production, not merely in demo environments. Your expertise includes prompt engineering, retrieval, tool calling, multi-agent orchestration, and the evaluation frameworks necessary for deploying trustworthy AI systems in enterprise settings.WHAT YOU'LL DO:• Design and implement agent architectures that tackle complex enterprise workflows, focusing on multi-step reasoning, tool calling, and exception handling.• Develop and sustain evaluation systems that ensure agent quality, accuracy, safety, and groundedness.• Create robust prompt systems, retrieval pipelines, and context engineering strategies to ensure reliable agent performance.• Establish feedback loops that empower agents to learn from human corrections and enhance their functionality over time.• Optimize inference costs and latency for production workloads to ensure efficiency.• Define and uphold best practices for agent reliability, observability, and governance.• Stay updated with the latest models, frameworks, and research to ensure impactful deployments into production.WHAT WE'RE LOOKING FOR:• At least 3 years of software engineering experience, with a minimum of 1–2 years dedicated to LLM applications or AI systems in a production environment.• Practical experience in constructing agent workflows featuring tool calling, retrieval, and multi-step reasoning.• A profound understanding of prompt engineering, context engineering, and methods to elicit reliable behavior from LLMs.• Experience in developing evaluation systems to assess AI output quality.• Proficient in Python with a solid foundation in backend engineering principles.• You have delivered AI features to actual users and have navigated challenges such as hallucinations, edge cases, accuracy drops, and cost management.• Must be based in San Francisco.

About UsAt Rox, we are dedicated to empowering individuals to excel in their work. Our innovative platform enhances sales performance through autonomous revenue agents that alleviate manual tasks, allowing sellers to concentrate on their core strength: selling. Much like coding agents revolutionized engineering, our revenue agents are set to transform customer engagement. We are pioneering the world's first revenue operating system, seamlessly integrating all aspects of the revenue stack, from application layers to contextual systems. At Rox, we envision a future where humans become orchestrators while agents efficiently manage the entire customer lifecycle.Serving industry leaders across banking, hardware, construction, and sovereign AI, Rox is the backbone for successful AI innovators such as Ramp and Cognition. Our collective success stems from a shared mission and unwavering commitment to making it a reality. This journey is fueled by a world-class team dedicated to redefining business operations.The RoleWe are seeking a Revenue Enablement Manager — a role that transcends traditional enablement responsibilities.You will not be confined to creating presentations; instead, you will revolutionize the operational framework of a global sales organization. You’ll engage at the crossroads of AI, go-to-market (GTM) strategies, and hands-on execution, pinpointing breakdowns in the sales process, crafting effective solutions, and developing the programs and materials that empower a high-performing team to achieve faster success.We are looking for an individual who actively engages with AI technology — not just observing trends or waiting for use cases to emerge. You possess practical experience in leveraging AI tools to address real GTM challenges: automating workflows, expediting research, enhancing coaching, and rethinking day-to-day sales operations. You innovate, prototype, and seek AI-driven solutions to streamline processes. Your success is measured by the impact on the sales pipeline, rather than the volume of materials produced — viewing AI as a catalyst for that impact.This role offers significant ownership and influence within a fast-paced startup environment. If you thrive in such settings, we invite you to connect with us.What You'll DoEnhance Onboarding. Collaborate with GTM leadership to craft and execute a top-tier onboarding program that accelerates new seller productivity from the outset, ensuring scalability from day one.Facilitate Enablement Programs. Partner across departments to establish and run a regular schedule of enablement sessions that keep the team informed, skilled, and competitive.

About Us Suger empowers revenue teams to enhance their sales effectiveness by streamlining the transaction processes within cloud marketplaces. Our innovative platform simplifies the buying and selling experiences across major cloud providers like AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, enabling our customers to manage and grow their deals more efficiently. Our rapid growth stems from our position as the comprehensive orchestration solution for the burgeoning B2B Cloud Marketplaces, harnessing AI and integrating seamlessly with essential systems. Currently, we serve over 250 B2B clients, from industry giants like Snowflake and Intel to agile startups such as Glean and Vanta. Role Overview As a Customer Success Manager specializing in Implementation and AI Enablement, you will oversee the entire customer implementation journey. Your primary responsibilities will include driving customer enablement, ensuring successful adoption, and fostering long-term success. This role encompasses:- Ownership of implementation processes- Customer training and enablement initiatives- AI-driven execution and product education Your role will extend beyond customer onboarding; you will teach both customers and Suger’s AI agents how to efficiently navigate cloud marketplace workflows, ensuring that insights are captured, systematized, and leveraged at scale. This position requires a hands-on, technically-oriented individual who enjoys developing repeatable processes and influencing how our product evolves based on real customer interactions.

Join our innovative team at Baseten as a Software Engineer - AI Enablement. In this role, you will work on cutting-edge AI technologies and help build tools that empower developers to harness the full potential of artificial intelligence.We are looking for passionate engineers who thrive in a collaborative environment and are eager to tackle challenging problems. You will be responsible for designing and implementing scalable AI solutions, working closely with cross-functional teams to deliver impactful results.

Join Our Mission to Transform Healthcare Accessibility!At Assort Health, we are dedicated to revolutionizing the healthcare experience, ensuring that exceptional care is available anytime, anywhere, for everyone. Our aim is to create a healthcare environment that feels effortless and connected, characterized by quick responses, clear communication, and seamless access to services.As the leading patient experience platform powered by specialty-specific agentic AI, Assort Health is pioneering the way patients and providers interact. Our omnichannel AI agents integrate flawlessly with EHR/PMS systems and accommodate complex provider preferences, effectively reducing long hold times and enhancing efficiency, allowing patients to receive the care they need promptly.Since our inception in 2023, we have facilitated over 100 million patient interactions, drastically cutting average hold times from 11 minutes to just 1 minute. Our platform now supports thousands of providers with impressive metrics, including 98%+ resolution rates and 99% scheduling accuracy. With an average patient satisfaction rating of 4.5/5 from over 52,000 reviews, we are proud to have achieved 20× revenue growth in 2025. As we scale rapidly, we are expanding our reach across the healthcare sector.About Assort HealthAt Assort Health, our mission is to develop AI-driven systems that empower healthcare organizations to provide faster, clearer, and more human-centric patient experiences. Our AI agents seamlessly integrate into real clinical workflows, alleviating operational burdens and enhancing access to care on a large scale.We focus on addressing critical challenges in healthcare operations, creating production-grade AI that clinicians and patients can rely on daily. You will collaborate closely with our engineering, design, sales, and operations teams to lead innovative AI products from conception to launch, influencing how intelligent agents function, respond, and collaborate within complex healthcare environments.Your RoleLead the Development of Cutting-Edge AI AgentsIn the role of Product Manager for AI Agents, you will collaborate with engineering, design, and customer teams to build production-quality AI systems that handle high-volume and high-complexity interactions. You will be responsible for guiding agents from concept to launch, continuously improving them in response to evolving business needs. Your responsibilities will include scoping new products and managing the end-to-end product lifecycle, leading initiatives from inception to execution. You will work directly with the CEO within a small yet rapidly growing product team, directly impacting healthcare access and enhancing the experience for both patients and providers.

About OpenAIAt OpenAI, we are dedicated to the responsible development of artificial general intelligence (AGI) that benefits all of humanity. Our mission unites some of the brightest minds in science, engineering, and business to create a safer and more effective future through advanced AI technologies.About the Enablement TeamOur Enablement team plays a pivotal role in transforming OpenAI's innovative products into meaningful customer experiences. We empower our customer-facing teams by providing them with the essential knowledge, tools, and frameworks to excel in their roles.About the PositionWe are seeking a dynamic GTM Enablement Manager to spearhead the onboarding process for our rapidly expanding Go-To-Market organization. This role requires an energetic trainer and facilitator who will conduct comprehensive in-person onboarding sessions and workshops, ensuring new hires quickly become confident and customer-ready. This position is based in our San Francisco office, with occasional travel to New York City.Your Responsibilities:Establish a consistent onboarding schedule featuring live sessions, workshops, and practice opportunities to cultivate core GTM skills early on (e.g., discovery, messaging, deal rigor).Lead high-energy, interactive training sessions that promote behavioral change through role plays, scenarios, and real-time coaching.Collaborate with Sales Leadership, RevOps, Product Enablement, Field Enablement, and subject matter experts to align onboarding with current priorities and field requirements.Develop a system to keep training content updated as products, messaging, and SMEs evolve (including lightweight update mechanisms and clear ownership).Utilize metrics to continuously enhance the onboarding experience, focusing on attendance, satisfaction, confidence levels, early feedback from managers, and ramp indicators.Embrace AI-driven approaches in designing and delivering enablement programs, utilizing OpenAI tools for personalized learning and efficient content iteration.Ideal Candidate Profile:Possess a commanding presence and the ability to engage audiences with confidence, warmth, and clarity, effectively managing Q&A and addressing skepticism.Demonstrated experience in developing and delivering sales enablement training in a fast-paced environment, with enterprise GTM experience being a plus.Skilled in designing workshops that prioritize practice and outcomes over slide presentations.Operationally adept, capable of maintaining cadence and logging essential metrics efficiently.

Join Our TeamOtter.ai is on the lookout for a dynamic Senior Manager of Sales Enablement who will be pivotal in propelling the growth of our Enterprise platform. This role is a unique blend of strategy and hands-on execution, where you'll build and implement the enablement framework while directly addressing the needs of our revenue leadership and teams. Collaborating closely with Sales, Customer Success, Product Marketing, and Product teams, you will empower the field to effectively communicate Otter’s value in enterprise workflows, security and compliance environments, and mission-critical collaboration scenarios.Your ContributionsCollaborate with Go-To-Market (GTM) leadership to establish a comprehensive enablement strategy that aligns with Otter’s Enterprise and AI platform objectives.Design and implement onboarding and continuous learning programs that enhance ramp-up speed and ensure field readiness for both Sales and Customer Success teams.Create impactful content and sales assets grounded in Otter’s value proposition, including playbooks, pitch narratives, demo flows, persona messaging, and competitive positioning.Effectively translate AI features and technical capabilities into clear business outcomes for CIOs, CISOs, Operations, and Legal stakeholders.Provide support for live deals through coaching, win/loss reviews, objection handling, and competitive strategy, particularly in large enterprise cycles.Establish a consistent demo and proof process that showcases Otter’s unique AI experience, collaboration workflows, and compliance readiness.Work in tandem with Product Marketing and Product teams to ensure field members are equipped with roadmap insights, launch playbooks, and vertical use cases.Partner with Revenue Operations to connect pipeline insights, win/loss patterns, and training initiatives to enhance performance.Facilitate enablement sessions, role-plays, and “win clinics” to develop skills in discovery, persona alignment, and value engineering.Maintain a centralized content repository that reflects Otter’s evolving platform and competitive landscape.Act as the voice of the field back to leadership, providing insights on buyer signals, integration requests, compliance challenges, and competitive dynamics to guide GTM and product strategies.

At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.

About SemgrepSemgrep is at the forefront of code security, empowering developers to innovate seamlessly. Our platform allows teams to detect and rectify real vulnerabilities before they reach production, leveraging security intelligence that evolves with your development process. Semgrep enhances code security in real-time, offering protective measures that enable developers to maintain speed while ensuring safety. Trusted by leading organizations such as Snowflake, Dropbox, and Figma, Semgrep is recognized by Gartner in the Application Security Testing space. Learn more about us at semgrep.dev.About the RoleAs the Sales Enablement Manager at Semgrep, you will bridge Sales, Operations, Product Marketing, and Enablement to design and implement programs that drive our growth. This position is hands-on, allowing you to shape our enablement strategy, implement impactful initiatives, and demonstrate their effectiveness through data analysis. If you are passionate about transforming business objectives into engaging learning experiences that yield measurable results, this role is for you.Key ResponsibilitiesCollaborate on the Enablement Roadmap — Partner with Sales leadership and Product Marketing to identify key team needs and create targeted programs to address these priorities.Guide Enablement Across Segments — Collaborate with Sales leaders to tailor enablement initiatives effectively across various go-to-market segments.Identify Needs and Build Solutions — Work closely with managers, high-performing representatives, and cross-functional teams to pinpoint skill gaps and business requirements, then design and refine learning programs to meet these needs.Create Scalable Programs — Develop structured and repeatable enablement frameworks and strategies that adapt and grow with the team and organization.

Join Asana as a Senior Engineering Manager focused on AI Agents, where you will lead the development of innovative AI solutions.As a pivotal member of our engineering team, you will collaborate with cross-functional groups to design and implement cutting-edge AI technologies. Your leadership will guide a team of talented engineers in creating intelligent systems that enhance user experience and drive productivity.

We are seeking a dynamic and strategic GTM Enablement Manager to join our team at Decagon. In this pivotal role, you will leverage your expertise in go-to-market strategies to enhance our sales enablement initiatives, ensuring our teams are equipped with the knowledge and tools necessary to drive success. You will collaborate closely with cross-functional teams to create impactful training programs and resources that empower sales teams to excel.

Join our innovative team at Mercury as a Senior Software Engineer specializing in AI Enablement. In this pivotal role, you will leverage your expertise in artificial intelligence to drive transformative solutions that enhance our products and platforms. Collaborate with cross-functional teams to design, develop, and implement cutting-edge AI features that meet our users' evolving needs.We are looking for a candidate who thrives in a fast-paced environment, possesses a strong understanding of AI technologies, and is passionate about creating impactful software solutions. Your contributions will be essential in shaping the future of our offerings and delivering exceptional user experiences.

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

Role Overview Hinge Health is hiring a Lead Product Manager to guide Agentic AI projects from our San Francisco headquarters. This position focuses on developing and launching AI solutions designed to improve patient engagement and outcomes. What You Will Do Drive the vision, strategy, and execution for Agentic AI products. Work closely with engineering, design, and other teams to build and deliver AI features that support patient needs. Shape the product roadmap, ensuring technology aligns with customer requirements. Lead collaboration across functions to bring innovative AI solutions to market. Location This role is based at Hinge Health headquarters in San Francisco.

About StradaStrada is revolutionizing the insurance landscape by creating a seamless operating layer for AI-driven insurance solutions.Our innovative platform deploys expert AI agents to manage customer interactions across various channels including calls, texts, emails, and chat, effectively handling essential front-office operations such as policy servicing and claims intake. Unlike generic AI platforms, Strada specializes in insurance, providing unmatched domain expertise and product depth.Supported by Y Combinator and leading investors, Strada automates millions of customer interactions for major insurers, MGAs, and brokers, representing over $10 billion in annual premiums. As the industry shifts from experimentation to large-scale AI deployment, we are determined to lead the way.As a compact and dedicated team based in San Francisco, we are already integrated into the production systems of sophisticated insurance firms. If you're eager to tackle challenging problems and help shape the future of a significant industry, we'd love to hear from you.Why Insurance?Insurance plays a critical role in supporting the global economy, enabling businesses to operate, families to recover from adversity, and industries to manage risk. Yet, the operational methods of insurance have remained stagnant for decades, heavily relying on phone calls and outdated systems.We are developing AI solutions that can be integrated into these processes, enhancing efficiency and intelligence dramatically. This is a market valued at over $300 billion that is primed for disruption.The RoleWe are seeking a Founding Product Manager to spearhead AI agent development, which is at the heart of Strada's mission. This role will bridge customer operations, AI capabilities, and product strategy to define and deliver AI agents that manage real insurance workflows effectively.This is not your typical PM position; you will be actively involved in customer interactions, designing workflow evaluations, optimizing prompts, and collaborating with engineers to bring products to market. You will oversee the entire product lifecycle, from conception to post-launch evaluation of success.As a founding member, your insights will directly influence our product roadmap and market approach with AI agents.

ivo.ai creates AI-powered tools designed to make contract work easier for legal, procurement, and sales teams. The platform is used by leading companies that value frequent updates and practical solutions for complex legal workflows. As ivo.ai expands its go-to-market strategy, the company is building an enablement function to support all revenue-facing roles. The focus is on giving team members the skills, knowledge, and consistency to perform at a high level. Role overview The GTM Enablement Manager will shape, launch, and manage the systems, content, and programs that support Sales, Customer Success, and SDR teams. This position blends strategic planning with hands-on work, covering everything from onboarding new hires to ongoing development. The manager makes sure GTM teams have a deep understanding of ivo.ai’s sales methodologies, products, and customer profiles. Collaboration is key in this role. Expect to work closely with Sales Leadership, Revenue Operations, Product Marketing, Legal Engineering, and Customer Success. The ultimate aim: shorten ramp-up time, improve win rates, strengthen pipeline quality, and help teams meet their quotas. What you will do Sales methodology and skill building Drive adoption and consistent use of sales methodologies (such as MEDDIC/MEDDPICC, Challenger, SPIN, or similar) across all GTM roles, and track measurable behavior changes. Design and run reinforcement programs for these methodologies, including certifications, deal reviews, and coaching frameworks for Account Executives, SDRs, Account Managers, and Customer Success Managers. Partner with Sales leadership to lead structured call reviews and feedback cycles using Gong, translating insights into targeted coaching. Create role-specific competency frameworks and playbooks tailored to each stage of the ivo.ai sales process. Content and knowledge management Build, maintain, and manage a comprehensive library of sales plays, competitive battle cards, objection-handling guides, ROI tools, and persona-based messaging on the enablement platform.