Senior Problem Manager - Cloud Infrastructure - Federal

Important Notice: This role is dedicated to supporting our US Public Sector clients.“Candidates must successfully pass a ServiceNow background screening, including USFedPASS (US Federal Personnel Authorization Screening Standards). This process involves a credit check, criminal/misdemeanor check, and a drug test. Employment is contingent upon passing this screening process. Due to Federal regulations, only US citizens, US naturalized citizens, or US Permanent Residents with a green card will be considered.As a Senior Problem Manager, you will be instrumental in identifying and resolving issues within our customer cloud infrastructure. You will collaborate closely with Development, Infrastructure Operations, and Customer Support teams to manage known errors, reduce impacts, and lead remediation efforts.Key Responsibilities:Conduct thorough root cause investigationsCreate comprehensive root cause analysis documentation for clientsOversee the prioritization, planning, and execution of problem resolutions to optimize outcomes for both the company and our clientsInitiate and implement evidence-based process improvement initiatives across the organizationAssist in designing the Problem Management process, including data modeling, reporting, and policy developmentProvide training, coaching, and guidance to internal teams to promote best practices in problem management organization-wideDeliver presentations on infrastructure issues and trends to various organizational levels

If you're passionate about joining the dynamic team at Art of Problem Solving (AoPS) but haven't found a position that aligns with your skills and experience, we still want to hear from you!We actively seek innovative thinkers and problem solvers from diverse backgrounds to contribute to our mission of developing resources to educate the future leaders of tomorrow. Our Talent Acquisition team is constantly on the lookout for candidates with interests and expertise in:Curriculum DevelopmentCustomer SupportProduct DesignProduct ManagementSoftware DevelopmentEducation and TeachingTo be considered for future full-time opportunities, please complete our general interest form, sharing your interests, passions, and background. Our team will reach out if an appropriate position becomes available. We also encourage you to frequently visit our careers page to apply for upcoming openings.Background Check:Employment is contingent upon successful completion of a background check.Work Authorization:Applicants must be legally authorized to work in the United States. Regrettably, we cannot provide sponsorship, including STEM-OPT and H-1B.

Role Overview AECOM is seeking a Senior Project Manager to oversee federal architectural initiatives in San Diego. This position leads complex projects for government clients, guiding teams from early design through final delivery. The role requires close attention to federal standards and client needs at every stage. What You Will Do Develop detailed project plans for federal architectural work Manage project budgets and schedules Coordinate with internal teams, clients, and other stakeholders Ensure all work aligns with federal requirements and expectations Support teams from conceptual design through project completion What We’re Looking For Experience managing complex architectural projects, preferably for federal clients Strong understanding of federal architecture and design processes Ability to lead multidisciplinary teams and deliver solutions that fit government needs

Join our dynamic team at ServiceNow as a Senior Systems Engineer - Federal. In this pivotal role, you will leverage your technical expertise to design and implement innovative systems solutions tailored for federal clients. You will collaborate with cross-functional teams to ensure the delivery of high-quality services and products, enhancing our position as a leader in the industry.

Join our dynamic team at AECOM as a Project Manager specializing in the Federal Market. In this role, you will be instrumental in overseeing projects that support federal clients, ensuring that we meet their needs and exceed expectations. You will lead project planning, execution, and monitoring while fostering a collaborative environment among teams.

Join Turner Townsend as a Senior Construction Project Manager specializing in federal projects. In this vital role, you will oversee and manage large-scale construction initiatives, ensuring projects are delivered on time, within budget, and to the highest standards of quality. Your expertise will be essential in navigating the complexities of federal regulations and requirements while collaborating with cross-functional teams to achieve project goals.

Join Becton, Dickinson and Company as a Senior Manager of Technical Product Management for our Cloud Data Platform and Reporting team. In this vital role, you'll leverage your expertise to drive product strategy, facilitate collaboration across various teams, and lead innovative solutions that enhance our data capabilities. Your leadership will be instrumental in aligning technical goals with business objectives, ensuring our products meet the evolving needs of our customers.

Join our dynamic team at stemxpert1 as a Senior .NET Developer - Cloud. In this pivotal role, you will leverage your expertise in .NET technologies to design and implement robust cloud-based solutions that drive business success. Collaborate with cross-functional teams to deliver innovative software that meets our clients' needs.

We are seeking a highly skilled and motivated Senior Software Engineer to join our Infrastructure team at ironflow in beautiful San Diego. In this role, you will be responsible for designing, implementing, and maintaining robust software solutions that enhance our infrastructure capabilities.If you are passionate about building scalable systems and enjoy working in a collaborative environment, we want to hear from you!

Join Our Team:At Shield AI, we are on a mission to safeguard service members and civilians through cutting-edge intelligent systems. As a Senior Cloud Engineer, you will be at the forefront of our innovation, responsible for designing, deploying, and managing essential cloud infrastructures that power our advanced artificial intelligence solutions. Your expertise will ensure the performance, scalability, and reliability of our cloud systems across various environments, both domestically and globally. This role is pivotal within our Cloud and Infrastructure team, supporting diverse business units and projects. Some travel to Shield AI facilities may be required.

About UsAt DLH Corporation, we are committed to enhancing health and national security readiness solutions for federal programs. Our expert team excels in scientific research and development, systems engineering, and digital transformation. We tackle complex challenges faced by both civilian and military clients by harnessing cutting-edge technologies such as artificial intelligence, data analytics, and cloud solutions. With a workforce of over 2,400 dedicated professionals, we believe that “Your Mission is Our Passion,” combining government sector expertise with innovative methodologies to improve the lives of millions.OverviewAs a Senior Program Manager, you will lead all facets of program execution, focusing on meticulous financial management, task oversight, and the effective coordination of various functional teams. This role requires exceptional leadership to synchronize efforts across engineering, technical support, manufacturing, installations, logistics, quality assurance, and field operations, ensuring program objectives are achieved promptly and within budget.ResponsibilitiesDirect and mentor project managers and senior subject matter experts, fostering an environment of innovation, collaboration, and accountability across the team.Ensure the success of programs through effective communication and coordination with stakeholders, while managing risks and resolving issues proactively.

Join our dynamic team at Turner Townsend as a QA/QC Senior Inspector, specializing in federal projects. In this pivotal role, you will be responsible for ensuring the highest quality standards are met throughout the project lifecycle. Your keen eye for detail and commitment to excellence will be vital as you collaborate with various stakeholders to uphold compliance and quality assurance.As a QA/QC Senior Inspector, you will oversee inspections, conduct audits, and provide detailed reports to enhance project outcomes. Your expertise will guide the quality management process, ensuring that all work aligns with regulatory standards and client expectations.

Brain Corporation, located in San Diego, California, is at the forefront of AI innovation, developing cutting-edge technology that revolutionizes the robotics industry. Our mission is to create autonomous solutions that enhance operational efficiency in the real world. Brain's advanced AI and robotic systems empower retailers to maintain optimal product placement, pricing, and cleanliness, ensuring a seamless shopping experience. Through our BrainOS® Robotics Platform, we manage the largest fleet of Autonomous Mobile Robots (AMRs) operating in public commercial spaces globally. With over 30,000 AMRs in action, we are committed to delivering intelligent and efficient automated solutions for commercial floor cleaning and inventory management. Supported by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures, Brain Corp is leading the charge toward a smarter, more automated future.Position Overview:The Senior Staff Software Engineer - Cloud (Technical Lead Manager) plays a pivotal role in Brain Corp’s engineering team, spearheading the design and development of robust, high-availability systems that underpin our cloud platform. This platform is essential for connecting our global fleet of autonomous robots, managing field data ingestion, and supporting sophisticated machine learning pipelines for enhanced perception, analytics, and operational insights. In this dual capacity as both a technical leader and people manager, you will guide a team of cloud engineers while also engaging hands-on in the architecture, design, and implementation of next-generation cloud services. Collaborating closely with machine learning engineers, data scientists, and infrastructure teams, you will develop scalable cloud-based machine learning systems that process massive volumes of image data and facilitate efficient inference at scale.

Join AECOM as a Federal Project BIM Coordinator, where you will play a pivotal role in overseeing Building Information Modeling (BIM) processes for federal projects. You will collaborate with architects, engineers, and project managers to ensure the effective integration of BIM technologies throughout the project lifecycle. Your expertise will contribute to enhancing project efficiency, reducing risks, and delivering high-quality results.

The Federal Account Executive for the Defense sector will play a pivotal role in generating new business sales revenue within the Federal Government landscape. This entails a combination of strategic account planning, territory management, collaboration with Nexthink partners, and proactive field sales activities.The ideal candidate will be someone who has:Experience with early-stage companies that have successfully launched innovative products;A strong capability to advocate for the advantages of an experience-based solution;Adeptness in selling to various levels within IT organizations;Skill in managing customer expectations during Proof of Concept evaluations.Key ResponsibilitiesConsistently meet or exceed sales goals for the designated territory on a quarterly and annual basis by:Vigorously prospecting, identifying, qualifying, and nurturing the sales pipeline;Formulating a regional strategy and action plan to maximize partnerships with Nexthink affiliates;Establishing robust relationships with multiple Program Directors across Government Agencies;Collaborating with the marketing team to organize seminars and trade shows that foster revenue growth;Employing a consultative approach with clients, understanding their challenges and future strategies to promote the Nexthink solution effectively;Qualifying prospects and developing new sales opportunities to sustain revenue growth;Managing the sales process from initiation to closure;Providing ongoing account management to ensure customer satisfaction;Closing business to surpass monthly, quarterly, and annual booking targets;Building strong relationships that lead to new growth opportunities;Partnering with the Professional Services team to enhance customer satisfaction;Offering a comprehensive solution of software, services, and support to guarantee customer success;Coordinating with Marketing for seminars, trade shows, and various promotional events.

As the Senior Creative Writer at Art of Problem Solving (AoPS), you will collaborate closely with the Creative Lead to infuse the essence of AoPS into engaging creative output that resonates with our exceptional curriculum. Your focus will be on organic communication across various channels, ensuring that your clarity and ingenuity reflect the core values of AoPS—clever, straightforward, and solution-oriented.Key Responsibilities:Transform strategic briefs into innovative creative concepts and persuasive messaging frameworks for major campaigns that highlight the joy of real mathematical challenges.Produce captivating copy that embodies the AoPS voice across all platforms, including social media, web content, video scripts, campus materials, and event experiences.Collaborate with external agencies to enhance creative capabilities while preserving brand integrity and high creative standards.Independently manage 90% of creative projects while providing strategic creative support to other departments as necessary.Ensure brand consistency across all touchpoints while pushing creative boundaries that distinguish AoPS as a challenger brand.Introduce fresh perspectives that elevate AoPS's creative output beyond conventional educational marketing, reflecting the quality found in our curriculum.Ideal Candidate Profile:A genuine passion for the AoPS mission.5–7 years of copywriting and campaign experience, with a portfolio that demonstrates your ability to craft beautiful writing.Expertise in social content creation, understanding what drives engagement, shares, and actions.Experience in developing integrated creative campaigns from inception to execution.A background working with or for external creative agencies and managing creative partnerships.A portfolio showcasing the ability to make complex or technical subjects both engaging and accessible.A collaborative working approach with the capacity to influence creative direction without direct authority.

Join the Art of Problem Solving (AoPS) as an Accounting Manager and take on a pivotal role within our finance department. You will ensure the accuracy and timeliness of financial data, thereby supporting strategic business decisions.Key Responsibilities:Oversee month-end close procedures for accuracy and completeness.Identify and document monthly adjusting entries.Prepare financial reports and conduct preliminary financial analysis.Ensure compliance with GAAP and maintain current knowledge.Review bi-weekly payroll for accuracy and appropriate coding.Analyze AR and AP aging weekly and follow up on outstanding items.Verify bills entered into NetSuite and initiate payments.Oversee credit card issuance and limits with proper controls.Manage various banking functions including checks, ACH, and EFT.Calculate monthly commissions for the Sales team based on received invoices.File monthly sales tax and assist with regulatory compliance.Recruit, train, and mentor Staff and Senior Accountants.Evaluate internal processes for documentation and improvement.Collaborate with stakeholders to assess the financial impact of projects.

At Art of Problem Solving (AoPS), we are pioneers in the field of advanced mathematics education, dedicated to nurturing the next generation of exceptional mathematicians, including all members of the US International Math Olympiad team. As we extend our excellence into new subjects and educational experiences, we are evolving the foundational systems that power our offerings. We are seeking a passionate and skilled Technical Product Manager to join our Core Services team. In this pivotal role, you will be responsible for the essential systems that enhance every AoPS experience. Your collaboration with engineering teams will be crucial as we transform these systems to meet both technical and user requirements, unlocking new potentials for our platform.

Join our dynamic team at Turner Townsend as a Quality Assurance/Quality Control Inspector specializing in federal projects. In this role, you will be responsible for ensuring that all aspects of construction comply with established standards and regulations. Your keen eye for detail and commitment to quality will contribute significantly to the success of our projects.

Join our innovative Course Experience team at Art of Problem Solving as a Product Manager, where you'll help shape the future of education for aspiring problem solvers. We are seeking two talented Product Managers: one will focus on creating unique independent learning experiences for students, while the other will develop the essential curriculum management systems that support all AoPS learning initiatives.Self-Study Experience: Our Self-Study Experience pod is dedicated to fostering independent learning environments that empower students to take control of their educational journey. This team designs homework, resources, and support systems for learning outside of traditional classroom settings, in addition to self-paced classes and standalone learning tools such as e-books.Curriculum Systems: The Curriculum Systems pod is responsible for developing the foundational technology that drives all AoPS educational experiences. This includes tools that allow curriculum developers to create engaging content, configure learning paths, utilize interactive pedagogical libraries, gather learning analytics, and conduct experiments.Key Responsibilities:Customer Advocacy: Champion the needs of students and educators, ensuring their feedback is integrated into daily product decisions.Vision & Strategy: Establish a clear vision for enhancing the course experience, aligning with overall business goals.Cross-Functional Collaboration: Collaborate closely with design, engineering, curriculum, and operations teams to deliver exceptional learning experiences.Prototyping & User Testing: Partner with design and engineering to quickly prototype and test new ideas, gathering user feedback for ongoing improvement.Data-Informed Decision Making: Leverage customer feedback, analytics, educational research, and market insights to guide product decisions and prioritize the roadmap.