About the job
Are you skilled at managing a high volume of client interactions while establishing rapport and accurately capturing essential financial details? Do you excel in following up and feel a personal commitment when a potential client doesn't move forward? If you're eager to understand the mortgage industry from the ground up, with a clear path for advancement, we want to hear from you!
About Griffin Funding
Griffin Funding is a comprehensive mortgage lender operating across the United States, dedicated to enhancing accessibility to homeownership. As a VA-approved lender and FHA Non-Supervised Lender, we pride ourselves on our reputation for speed, exceptional service, and integrity. Our performance-driven and collaborative team is expanding, and we seek individuals who are as passionate about growth as we are.
About the Role
The Inside Sales Associate is the initial point of contact for prospective borrowers at Griffin Funding, and that first impression is crucial. In this dynamic role, you will engage with a consistent flow of warm leads, making high-volume outbound calls to connect with potential borrowers, gather qualifying information, and seamlessly transition them to a Loan Officer ready to assist.
Success in this role requires discipline, enthusiasm, and a genuine passion for phone communication. You will be expected to make calls consistently, maintain an organized pipeline, and follow up diligently until you receive a response. With the leads available and the systems in place to support you, your drive to excel is key.
For the right candidate, this position is a launchpad for a rewarding career. ISAs who grow their skills and demonstrate consistent performance can transition directly into a Loan Officer role at Griffin Funding.
A Day in the Life
Morning
Review your pipeline and prioritize your calling list for the day.
Begin dialing — you will make over 150 outbound calls to eager mortgage leads.
Collect qualifying information: timelines, credit scores, income, and goals.
Establish a meaningful connection to set the tone for future interactions with Griffin.
Transfer qualified borrowers to a Loan Officer, equipping them with the necessary context for closing.
Afternoon
Update your CRM files with the latest statuses and follow up as needed.

