About the job
The Director of Operations for AoPS Online oversees the daily and strategic operations of the Online School and Virtual Campus. This leader guides both the Online Instruction and Operations teams, working closely with departments such as Education, Product, Marketing, Growth, and Customer Service. The goal: maintain high-quality student experiences and support the growth of online programs. The role sits on the AoPS Leadership Team and calls for experience in educational operations, organizational development, and cross-functional leadership.
Key Responsibilities
- Recruit, develop, and retain the Online Instruction and Operations teams. Set clear expectations and support professional growth.
- Lead operational activities for AoPS Online School and Virtual Campus. Oversee staffing, scheduling, onboarding, training, and daily management to ensure consistency and quality.
- Work with the Director of Education to implement and uphold instructional quality standards. Translate academic goals into effective operations and monitor outcomes.
- Partner with Learning & Development, HR, and Talent Acquisition to refine hiring, training, and performance management for instructional and operations staff.
- Collaborate with Business Operations to create and maintain class schedules. Use enrollment data, demand trends, and instructor availability to build schedules that are educationally sound, efficient, and financially responsible.
- Oversee the Online Operations budget and program-level P&L. Define, track, and drive key performance indicators aligned with organizational goals.
Location
San Diego, California, United States

