Qualifications
ResponsibilitiesGo the extra mile to engage customersGreet and direct customersProvide accurate information about product features, pricing, and after-sales servicesAnswer customer questions regarding specific products/servicesConduct price and feature comparisons to facilitate purchasing decisionsCross-sell productsEnsure displays are fully stockedManage merchandise returnsCollaborate with your team to deliver excellent service, especially during peak periodsInform customers of discounts and special promotionsRelay customer feedback to the Store ManagerStay informed on new products/servicesDeliver a variety of items to different addresses using designated routesAdhere to routes and schedulesLoad, unload, prepare, inspect, and operate delivery vehiclesGather customer feedback on services and handle complaints effectivelyEducate customers about new products and servicesComply with DOT regulations and safety standardsRequirementsPrior experience in the outdoor supply industryAbility to work on your feet for most of the shift and perform repetitive physical tasks, including lifting and bendingComfortable operating and delivering using a commercial vehicle like an Isuzu NRR 650Strong customer orientation and adaptability to various customer personalitiesAbility to multitask, prioritize, and manage time efficientlyBasic math skillsAbility to lift 50-70 poundsExceptional communication skills and ability to build trusting relationshipsCapability to thrive in fast-paced environmentsValid driver’s license
About the job
Pay range:
$20.00 + DOE
Join Ewing Irrigation as a Customer Delivery Associate, where you will play a vital role in providing exceptional customer service and ensuring timely product delivery. You will serve as a professional representative of our company, fostering customer satisfaction while contributing to the store’s profitability. Candidates who possess strong communication skills and a welcoming demeanor will excel in this position. You will assist in identifying customer needs, answering inquiries about our products and services, and recommending suitable solutions. A positive attitude and a commitment to resolving customer concerns swiftly are essential for success in this role. Ultimately, your efforts will ensure customers leave satisfied and eager to return.
About Ewing Irrigation
Ewing Irrigation is a leader in the outdoor supply industry, dedicated to providing high-quality products and exceptional service to our customers. Join our team and be a part of a company that values professionalism and customer satisfaction.