Partner Success Manager

About AvePoint:AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to modernize their digital workplaces across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program includes over 3,500 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in more than 100 cloud marketplaces. Discover more at www.avepoint.com.At AvePoint, we value our employees and invest in their growth. Our culture is built on agility, passion, and collaboration, empowering you to shape your career and make a meaningful impact.About the Role:Are you eager to utilize your technical acumen and customer engagement skills in the vibrant tech landscape? This role provides the opportunity to thrive as a pre-sales professional, engaging with innovative software solutions. Continuous training and mentorship will be provided to ensure your success as a sales engineer.Your Responsibilities:As the primary technical lead, you will partner with our account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative capacity, you will play a crucial role in closing new business by delivering compelling technical presentations of AvePoint solutions and offering pre-sales support to both prospective and existing partners and customers.

Role Overview AvePoint seeks a Senior Partner Development Manager to strengthen and expand relationships with Managed Service Providers (MSPs). This position is based in Richmond, Virginia. What You Will Do Develop and execute partner strategies to support business growth through MSPs Onboard new MSP partners and maintain strong connections with existing ones Identify and pursue opportunities to generate partner-sourced revenue Align partnership goals with AvePoint’s broader market initiatives Impact This role plays a key part in expanding AvePoint’s partner ecosystem and supporting the company’s growth objectives through collaboration with MSPs.

AvePoint helps organizations manage and protect their data, focusing on security, governance, and resilience. The AvePoint Confidence Platform supports collaboration across Microsoft, Google, Salesforce, and other tools. With a global reach, AvePoint serves over 25,000 clients and partners with managed service providers, resellers, and systems integrators. Its products are available in more than 100 cloud marketplaces. For more details, visit www.avepoint.com. The company values agility, passion, and teamwork, encouraging employees to develop their careers and make meaningful contributions. Role overview The Customer Success Manager shapes and implements technology adoption strategies for AvePoint clients. This position calls for a solid understanding of the entire sales cycle, blending both technical and sales knowledge. What you will do Design and deliver strategies to help clients adopt AvePoint technologies effectively Act as a link between customers, account managers, technical support engineers, and internal teams Facilitate clear communication and collaboration across all parties involved Requirements Strong understanding of both sales and technical processes Experience working with customers and cross-functional teams Ability to communicate clearly and coordinate among various stakeholders

Overview of the RoleAt BuildPass, customer satisfaction is at the heart of everything we do. We take pride in our achievements, but our ultimate goal is to ensure our customers' success. As we continue to expand, we are seeking a dedicated Customer Success Manager for our small to medium business clientele. In this pivotal role, you will foster strong relationships with our SMB customers, guiding them from initial onboarding to contract renewal while maximizing their experience with our platform. You will serve as a trusted advisor, assisting them in optimizing their construction operations and nurturing long-term partnerships. Initially, you will join our customer support team, spending time learning our product and gaining insights into customer usage patterns before fully transitioning into your customer success responsibilities. During this onboarding period, you will also participate in all customer success activities, ensuring you are well-prepared to excel in your new role.

The Blue Rock is seeking a Customer Success Manager to support clients using our SaaS solutions in the facilities management sector. Based in Richmond, Victoria, this role focuses on guiding customers through onboarding, training, and ongoing support as our software continues to grow and evolve. What You’ll Do Client Onboarding and Training Lead onboarding and implementation for new clients, including needs assessments and delivering training sessions both online and in person. Travel interstate as needed to provide on-site training and ensure clients are set up for success from the start. Collaboration Across Teams Work closely with product and engineering teams to address client issues, share feedback, and support product improvements. Stay engaged with clients after onboarding through regular check-ins, updates, and training on new features. Customer Support and Issue Resolution Respond to customer inquiries via live chat, email, and phone. Take responsibility for customer-reported issues, assist with troubleshooting, and ensure timely resolution. Partner with the Head of Customer Success and colleagues to identify and implement process improvements for onboarding and ongoing service. Knowledge Base and Documentation Help create and maintain technical documentation, including knowledge base articles and troubleshooting guides, to support client self-service. Product Updates and Communication Work with the marketing team to keep customers informed about new features, product updates, and enhancements through webinars, newsletters, and training materials.

Join Lewis Associates as a Healthcare Partner, where you will play a pivotal role in enhancing the quality of healthcare services. As a full-time member of our team, you will collaborate with healthcare providers to ensure optimal care delivery and patient satisfaction.

Join atialtd as a Sales Partner, where you will play a crucial role in driving our sales initiatives and expanding our market presence. This position offers a unique opportunity to collaborate with a dynamic team in a fast-paced environment.

About the Role Arvida Group Limited is seeking a Casual Wellness Partner (Caregiver) in Richmond. This position supports residents by assisting with daily living activities and helping to create a positive, supportive environment. The role is casual, offering flexibility while making a meaningful impact in the community. What You Will Do Assist residents with day-to-day personal care and routines Encourage and support residents to maintain independence Help foster a welcoming, caring atmosphere Contribute to the overall well-being of residents What We Look For Compassion and a genuine interest in supporting older adults Dedication to providing quality care Ability to work flexibly in a casual role

Alliance Animal Health is looking for a DVM Veterinary Partner & Hospital Equity Owner in Richmond. This position combines hands-on veterinary practice with leadership and ownership responsibilities. Role overview The DVM Veterinary Partner will deliver high-quality veterinary care while guiding a team of professionals. As an equity owner, you will help shape the hospital’s direction and contribute to its mission and vision. Key responsibilities Provide veterinary medical care to patients Lead and support a team of veterinary staff Participate in decisions that influence the hospital’s goals and operations Engage as a stakeholder in the hospital’s growth and success Ownership opportunity This role offers the chance to become an equity owner in the hospital, allowing for direct involvement in shaping the future of the practice and making a lasting impact on pets and their owners.

About AvePoint:As a pioneer in data security, governance, and resilience, AvePoint empowers organizations to collaborate with confidence. With over 25,000 global customers, our AvePoint Confidence Platform optimizes critical data across platforms like Microsoft, Google, and Salesforce. Our extensive partner network includes around 5,000 managed service providers and integrators, providing our solutions in over 100 cloud marketplaces. Discover more at www.avepoint.com.At AvePoint, we prioritize our team's growth through agility, passion, and collaboration. We foster an environment where you can shape your career, make a significant impact, and own your future. Unleash your potential with us!Position Overview:Are you passionate about customer satisfaction and possess the skills to navigate a complex technical landscape? Are you excited about becoming a trusted technical advisor? We are seeking a dedicated Technical Account Manager who can swiftly become an expert in delivering unparalleled service and nurturing long-term customer relationships.

About AvePointSecure your future with AvePoint, a global frontrunner in data management and governance. With over 21,000 clients worldwide, we empower organizations to modernize their digital workplaces using Microsoft, Google, Salesforce, and other collaboration tools. Our extensive channel partner program features over 3,500 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.At AvePoint, we prioritize investment in our employees. We believe that agility, passion, and teamwork are essential for success, creating a culture where you are empowered to take initiative, learn from others, and shape your career to unleash your full potential!OverviewAre you a tech-savvy problem solver with a passion for cloud solutions and artificial intelligence? As a Technical Support Analyst, you won’t just resolve issues; you’ll be an essential part of a team that maintains our cloud services and helps our customers stay ahead in a rapidly changing digital landscape. If you’re eager to kickstart your career at the crossroads of customer success and cutting-edge technology, this role is perfect for you.Your ResponsibilitiesCloud & AI Product Support: Master our software suite, specializing in Microsoft technologies and cloud platforms such as Azure and Office 365. Analyze and troubleshoot software issues, leveraging data logs and development resources to resolve complex challenges in the Microsoft Cloud.Customer Success Advocacy: Act as a trusted partner for our clients by delivering effective, empathetic, and prompt solutions via phone, email, and remote support. Guide customers through implementing and optimizing our products to maximize benefits from our cloud-based and AI-enhanced tools.Collaborative Troubleshooting: Work closely with cross-functional teams to address issues and improve our products. From reviewing logs to performing root cause analysis, you will play a pivotal role in enhancing our offerings.

Join CapTech as a Senior Program Manager / Account Manager, where your expertise will guide clients through their most intricate business and technology endeavors. You will foster long-lasting collaborations and ensure the sustained success of our clients. This role will see you stepping in as a strategic senior management advisor or steering high-profile technical projects, leveraging your skills in planning, execution, and client relationship management. As a trusted partner, you will cultivate relationships with client stakeholders, ensuring delivery excellence.Your core responsibilities will include:Forming collaborative relationships with key stakeholders to evaluate and suggest optimal business and technical strategies.Leading cross-functional teams to achieve significant business results.Crafting integrated plans to track and manage essential milestones and deliverables.Facilitating the identification and resolution of critical issues and scope modifications throughout project lifecycles.Establishing trusted advisor status with key client stakeholders and executive sponsors.Nurturing robust, enduring client relationships.Engaging in hands-on project activities, including analysis, design, process engineering, and change management as required.Championing digital accessibility and inclusive design principles in every project and client interaction.

Role Overview The Service Manager at Fairsteadescllc oversees daily service operations in Richmond, Virginia. This role focuses on maintaining high customer satisfaction and guiding a team to deliver reliable service. The Service Manager manages service delivery, looks for ways to improve processes, and applies proven methods to increase efficiency.

The Facility Project Manager plays a pivotal role in overseeing all on-site operations at CMI’s Richmond, VA facility. This position is crucial for ensuring seamless coordination of services and performance, meeting energy and utility objectives, and fostering a strong relationship with customers.Primary ResponsibilitiesSupport customers in achieving their current and future energy and utility goals.Guarantee compliance with contractual obligations, performance standards, and KPIs.Schedule and conduct regular performance review meetings with customers.Manage cost, performance, and timelines throughout contract execution, while addressing service requests and emergencies effectively.Perform routine inspections of preventive maintenance to ensure adherence to established standards; rectify performance deficiencies through corrective training, updating training documentation monthly.Ensure compliance with all applicable federal, state, and local regulations.Oversee facility operations, staffing, and performance, ensuring high-quality, cost-effective service delivery that exceeds customer expectations. Ensure OSHA compliance and promote safe working practices.Actively engage in capital improvement projects and coordinate daily operations with customers.Manage subcontractor activities and maintenance contracts, ensuring all work performed meets or exceeds customer expectations.Assess productivity and quality, establish performance standards, and develop improvement programs.Collaborate with vendors to secure reliable and cost-effective supplies and equipment to meet all deliverables.Implement necessary corrective actions in line with contract performance requirements.

Join our dynamic team at stemxpert1 as a Project Manager. In this pivotal role, you will oversee project lifecycles from initiation to completion, ensuring that all objectives are met within scope, budget, and timeline. Your leadership will guide cross-functional teams, enhance collaboration, and foster a culture of excellence.We are seeking an individual with a passion for project management, exceptional communication skills, and a proactive approach to problem-solving. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you!

Join our dynamic team at BoxLunch as a Store Manager! In this pivotal role, you will lead and inspire your team to create an exceptional shopping experience for our customers. Your leadership will drive sales, enhance team performance, and ensure operational excellence.

Role Overview Domino's Pizza in Richmond is looking for an Assistant Manager In Training. This role supports daily store operations, helps lead the team, and works to make sure every customer leaves satisfied with their order. What You'll Do Assist with managing store operations Support and guide team members during shifts Help maintain high standards for food quality and customer service Contribute to a positive and efficient work environment Training and Growth This position includes hands-on training designed to build management skills. Team members receive ongoing support to prepare for future leadership roles within Domino's.

Join our dynamic team at JYSK Canada as an Operations Manager, where you will play a pivotal role in enhancing operational efficiency and driving our success. As a key leader, you will oversee daily operations, manage workflows, and ensure that our high standards of service and quality are met. Your expertise will contribute to strategic planning and execution, fostering a culture of continuous improvement.

Job Title: Assistant Manager / Department ManagerLocation: Richmond, SurreySalary: Up to £30,000Role: PermanentOVERVIEWJoin one of the most prestigious names in retail as an Assistant Manager. Our client boasts a rich heritage and has recently expanded its brand portfolio, attracting new customers and enhancing its market position. This is a fantastic opportunity to be part of a dynamic team that is driving growth and success in the retail sector.As an Assistant Manager, you will take charge of mentoring and motivating your team to surpass business goals within your designated areas of the store. You will be empowered to cultivate a capable team that delivers exceptional customer service, maintaining high standards in all operations. Areas of responsibility may include Food, Service Counters, Online Grocery, Non-food/Clothing, Customer Experience, and Night Operations.IDEAL CANDIDATEYou are an authentic and engaging leader with outstanding leadership skills.With a strong background in retail or hospitality, you will adapt quickly to our store environment.As an experienced leader, you will manage diverse team sizes through our transformative journey.Excellent communication, coaching, and mentoring abilities are essential, alongside strong influencing and negotiation skills.You possess commercial awareness and the ability to prioritize and implement changes effectively.You prioritize customer service, ensuring the highest standards are maintained.THE ROLE – KEY RESPONSIBILITIESYou will lead, inspire, and develop your team, spending much of your time on the shop floor to ensure every customer feels valued.Proactively identify opportunities to enhance store performance and react to competitive changes.Guide and coach your team to achieve collective and individual performance targets.Oversee all aspects, from team development to managing sales, waste, and costs.Conduct regular performance reviews to identify training and development needs.Recruit, train, and develop your team to ensure product availability and excellent customer service.

Join stemxpert1 as an EHR Project Manager and lead the charge in transforming electronic health record systems. In this pivotal role, you will oversee project planning, execution, and delivery while ensuring alignment with healthcare regulations and best practices. Collaborate with cross-functional teams to enhance the efficiency and effectiveness of EHR solutions.