IT Support Analyst at Empower Brands | Richmond, Virginia

Empower Brands is hiring an IT Support Analyst based in Richmond, Virginia. This role serves as the first point of contact for technical support across the company, assisting employees throughout the United States. The position covers a wide range of technical issues, including desktops, laptops, mobile devices, and peripherals. Investigating root causes, creating checklists for recurring issues, and recommending new procedures or training to prevent future incidents are key parts of the job. The analyst will work both independently and alongside other IT team members. Main responsibilities Provide prompt and courteous technical support in person, by phone, web conference, and email. Troubleshoot and resolve hardware and software help desk requests. Perform user administration tasks while following security protocols. Configure user applications following documented standards. Manage email accounts and distribution lists using Google Workspace or Office365. Set up laptops, desktops, and mobile devices for employees. Install and configure IP phones and related services. Support basic network functions at multiple sites, such as configuring firewalls and setting up Wi-Fi. Monitor and manage the helpdesk ticket queue to ensure timely resolution and meet service level agreements. Provide backup support to other IT team members as needed. Escalate complex issues to the appropriate IT staff when required. Document solutions and contribute to the IT knowledge base. Take on additional IT department tasks as assigned. Skills and qualities Clear communication skills for working with end-users and colleagues. Strong problem-solving skills for diagnosing and resolving technical issues. Ability to manage multiple tasks and set priorities effectively. Comfortable working independently and as part of a team.

Location: Remote (U.S.) or Richmond, VAReports To: Director of Franchise OperationsTravel Requirement: Up to 25%OverviewEmpower Brands is looking for a motivated and results-oriented Franchise Business Consultant (FBC) to drive the success and expansion of our franchise network.In this pivotal role, you will act as a coach, mentor, and strategic advisor to franchise owners. Your mission will be to help them enhance their operations, boost revenue, and provide outstanding customer service. You will collaborate closely with franchisees to elevate their performance, uphold brand standards, and facilitate business growth.This position is structured with approximately 30% focus on onboarding and ramping new franchisees and 70% dedicated to supporting and expanding existing locations to enhance same-store sales and profitability.

Join ITAC, a leader in providing integrated engineering and construction services tailored for Process & Industrial clients. With a rich history since 1988, we have grown from a small dream to an ENR-Ranked Top Design Firm, employing over 450 professionals across offices in Virginia, North Carolina, and South Carolina. Our expertise spans power generation, utilities, chemicals, food & beverage, advanced manufacturing, and more.At ITAC, we empower our employee-owners through our Employee Stock Ownership Plan (ESOP), allowing everyone to benefit from our collective success. We pride ourselves on fostering a supportive work environment that values work-life balance, offering comprehensive benefits and numerous incentives. We are a family-oriented company dedicated to making life better for our employees.If you are a passionate and motivated individual who thrives in a dynamic environment and is eager to take on challenging projects, ITAC is the right place for you. To learn more about our vision and opportunities, please visit us at itac.us.com.Position OverviewWe are looking for an accomplished Senior Recruiter to spearhead the full-cycle recruitment for mid- to senior-level positions across various business sectors. This role demands a consultative approach, focusing on creating an exceptional hiring experience while collaborating closely with hiring managers and HR leadership to enhance our recruiting processes.Key ResponsibilitiesDrive full-cycle recruitment for mid- to senior-level roles across diverse functional areas.Build strong partnerships with hiring managers to deliver a personalized, consultative recruiting process.Establish and nurture robust talent pipelines through innovative sourcing strategies.

Role overview Empower Brands is hiring a Marketing Coordinator in Richmond, Virginia. This position focuses on supporting franchisees and working closely with both marketing and brand teams. The coordinator plays a key role in maintaining a consistent brand presence, driving visibility, and strengthening customer engagement. Day-to-day work involves managing resources and streamlining communication across teams to help franchisees succeed. Main responsibilities Serve as the primary contact for franchisees with local marketing questions and requests. Manage the marketing ticketing system, connecting franchisees to the right resources and team members. Stay up to date on all available resources, guides, and partners for franchisees. Coordinate production of local marketing materials, including brochures, flyers, and ads. Work with brand teams to ensure print and apparel stores are updated and stocked. Help maintain brand consistency across all marketing materials. Organize and manage the digital asset library so franchisees can access current logos, photos, templates, and promotional items. Gather and analyze data on local campaign performance to support reporting. Facilitate onboarding for new franchisees, providing training on marketing tools, systems, and brand standards. Coordinate marketing webinars, office hours, and training sessions for franchisees. Act as a liaison between franchisees and approved vendors, assisting with quotes, orders, and performance reviews. Support Brand Managers by tracking vendor timelines and deliverables. Ensure franchisees follow brand guidelines across print, digital, and social channels. Identify and escalate recurring issues or opportunities for training, FAQs, or new resources.

Job Summary: We are seeking a highly qualified Senior Structural Engineer (PE) who will take charge of the technical dimensions of our engineering projects. This pivotal role requires a licensed professional engineer who can offer expert technical guidance, ensuring that all designs align with client expectations and adhere to regulatory standards. You will supervise the technical development of projects, mentor junior engineers, and act as a subject matter expert in the field.Primary Responsibilities: Lead the engineering design development for intricate projects, ensuring technical oversight and adherence to industry standards and regulations.Generate detailed engineering drawings, calculations, and specifications, ensuring precision and alignment with project objectives.Provide technical advice to project teams, reviewing designs, specifications, and calculations to confirm feasibility and compliance.Work collaboratively with multidisciplinary teams to integrate engineering systems into architectural or construction projects, guaranteeing seamless coordination with other design disciplines.Mentor junior engineers, offering technical leadership and promoting their professional growth.Conduct quality control assessments at critical project stages to ensure deliverables meet both internal and client standards for accuracy and technical excellence.Participate in client meetings and presentations, delivering expert technical insights and ensuring client satisfaction.Oversee construction administration responsibilities, which include reviewing submittals, performing site visits, and addressing technical challenges during construction.Secondary Responsibilities: Execute additional duties as assigned.Collaborate effectively with clients and colleagues, fostering a positive and inclusive team environment.

Morgan & Morgan stands up for consumers across the country, defending their rights against insurance companies, large corporations, and unsafe products. With more than 6,000 employees nationwide, the firm brings together attorneys, client support staff, marketing, and operations teams to support its mission: For the People. Role Overview The Case Manager in Richmond, Virginia will handle a varied caseload and provide key support to attorneys. This includes assisting with settlement negotiations, preparing documents, and communicating with clients. Success in this role depends on strong organizational skills, attention to detail, and an empathetic approach to client service.

Join our dynamic team at Abercrombie & Fitch as a Brand Representative, where you will play a pivotal role in creating an exceptional experience for our customers. You will be the face of our brand, responsible for engaging with customers, providing top-notch service, and helping to maintain our store's visual standards. Your passion for fashion and excellent communication skills will help you connect with our diverse clientele and drive sales.

Join the dynamic team at Abercrombie & Fitch as a Brand Representative at our Richmond Centre location. As a Brand Representative, you will be the face of our brand, engaging with customers to provide an exceptional shopping experience. You will be responsible for maintaining store presentation standards, assisting customers, and contributing to a positive team environment.

Join our dynamic team at Hollister Co. as a Brand Representative! In this role, you will embody our brand's spirit and play a vital role in creating a welcoming atmosphere for our customers. You will assist in providing an exceptional shopping experience while showcasing our latest trends and styles.

Tiger Analytics is seeking a dynamic and experienced Lead Business Systems Analyst to join our team in Richmond, Virginia. In this key role, you will leverage your expertise in business systems analysis to drive improvements and efficiencies across our organization's processes.As a Lead Business Systems Analyst, you will be responsible for engaging with stakeholders to gather requirements, analyze business needs, and deliver innovative solutions that align with our strategic goals. You will play a pivotal role in ensuring that our systems support our business operations effectively and efficiently.

At Acorn Health, we pride ourselves on being a leading provider of Applied Behavioral Analysis (ABA) treatment, committed to delivering exceptional quality care for our clients. Our goal is to set the highest standards in integrity and quality within the ABA field. We believe in a courageous and accountable approach, focusing on the unique needs of each child while partnering with families to ensure lasting outcomes. Our employees are our greatest asset and the heart of Acorn Health, and we invest in them to foster their growth and success.As a standard-setting family of ABA providers, we recognize that the best employees are attracted to organizations that share their values, just as families seek trusted partners for their children’s care. Every interaction we have is guided by our Five Core Values.We are seeking a Board Certified Behavior Analyst (BCBA) to join our team as a Clinical Director, expanding access to care in the Richmond area, including Henrico, with opportunities across Virginia and beyond!We are dedicated to clinical quality. Our compensation package includes a base salary plus a bonus structure tied to the clinical impact hours you deliver. We look forward to discussing these details with you as you consider joining Acorn Health.Our Five Core Values are central to our operations:Authenticity: We strive for genuine connections by being our true selves.Accountability: We honor our commitments and are trusted with the lives and futures of children.Teamwork: Collaborative efforts yield the best outcomes.Growth: We recognize that children’s needs are unique and ever-evolving.Hustle: In autism care, timing is crucial; we take prompt action.In this role, you will engage in a team-oriented environment and participate in various activities focused on delivering behavior analytic assessment and treatment services in our clinical centers, client homes, and community settings.

Collaborate with stakeholders to gather and assess business requirements, ensuring a clear understanding of their goals and objectives.Prepare comprehensive documentation of specifications and process flows to support development teams effectively.Work alongside cross-functional teams to devise innovative business solutions that align with organizational needs.Lead workshops and meetings aimed at eliciting requirements and validating proposed solutions.Aid in testing initiatives to confirm that solutions fulfill business criteria and performance expectations.Deliver training and ongoing support to users for new systems and enhancements.Continuously monitor industry trends and best practices to enhance processes and systems.

Executive DirectorJoin our esteemed team in Richmond, Virginia, with monthly travel to Williamsburg, Fredericksburg, and Virginia Beach.In this pivotal role, you will drive operational strategy, oversee financial management, and provide leadership across our expanding multi-office trust and estate practice.About the FirmCarrell Blanton Ferris & Associates is a well-respected law firm located in Virginia, specializing in trust and estate planning and administration. With a dedicated team of 10 skilled attorneys across 4 offices, we pride ourselves on delivering exceptional, client-focused legal services within a collaborative and growth-oriented environment.The OpportunityWe are in search of an Executive Director to lead our operational initiatives from our Richmond office. This key position will serve as the principal leader of the firm’s Management Team, overseeing administrative, financial, and operational functions that empower our attorneys and staff at all locations.Initially based in Richmond, this role will collaborate closely with firm leadership during a planned transition period. The position necessitates monthly travel to our other offices to foster alignment, enhance culture, and support local teams.This strategic leadership role is ideal for an individual with substantial law firm experience who comprehends the intricacies of managing a multi-office professional services environment.Core Responsibilities:Financial OversightManage financial operations, including accounts receivable, accounts payable, and general ledger integrity.Support the development and implementation of accounting systems and financial processes.Ensure timely monthly financial reporting and maintenance of related schedules.Coordinate with CPA on tax filings and regulatory compliance.Assist in calculating ownership earnings and structuring associate bonuses.Oversee payroll processes and associated benefit reconciliations.Guide capital purchasing and leasing decisions.Benefits AdministrationManage benefit programs and ensure compliance with requirements.Collaborate with brokers to assess the competitiveness of benefit offerings.Ensure effective communication regarding enrollment periods and plan updates.Human Resources LeadershipProvide leadership and oversight for staff across all four offices.Assist attorneys in managing personnel matters.Guide the hiring, onboarding, performance management, and transitions of staff.Ensure compliance with firm policies and standards outlined in the handbook.Engage external professionals for employment matters as necessary.IT, Facilities, and Vendor ManagementOversee office space planning and lease considerations.Maintain relationships with vendors and business partners.Support infrastructure and technology planning across all offices.

Join our dynamic team as a Performance Analyst and play a crucial role in driving data-driven decisions. You will analyze performance metrics, identify trends, and provide actionable insights to enhance our operations. Collaborate with cross-functional teams to ensure our strategies align with business goals and optimize performance across various initiatives.

Join our vibrant team at Tap Tavern in Richmond! We are on the lookout for enthusiastic and personable bar and floor staff who are eager to contribute to our hospitality environment. If you are confident, possess a strong work ethic, and have a passion for craft beer, we want to hear from you! While previous experience in hospitality is desirable, we are committed to providing comprehensive training for those who are keen to dive into the world of craft beer.Ideal Candidates Will:Exhibit a passion for exceptional beer, wine, gin, and high-quality ingredientsDemonstrate excellent guest service understanding, effective communication skills, and the ability to build rapport with patronsBe friendly, fun, and exhibit a strong work ethicMaintain a safe, hygienic working environment and exhibit organization and tidinessPay & BenefitsCompetitive salary with opportunities for career advancement and trainingEnjoy a generous staff discount of 50% on our range of beers, food, and winesParticipate in regular brewery tours and beer training sessionsReceive entry-level and advanced beer trainingIf you believe you are a great fit and are excited about joining our team, we would love to hear from you! - The Tap Tavern Team

Join Our Team as a Sales Training & Programs Manager!Empower Brands is on the lookout for a dynamic and experienced Sales Training & Programs Manager to enhance the capabilities of our franchise network. This pivotal role involves designing and implementing effective sales training programs, fostering franchisee success, and driving sales performance across our network.Key Responsibilities:Develop and execute comprehensive sales training strategies.Provide coaching and support to franchisees to maximize their sales potential.Monitor and evaluate training effectiveness and make necessary adjustments.As part of our team, you'll play a crucial role in shaping the future of our brand and empowering our franchisees to reach new heights!

Acorn Health is a leading provider of Applied Behavioral Analysis (ABA) treatment, committed to delivering exceptional care and outcomes for our clients. Our mission is to set the standard in integrity and quality within the ABA field, focusing on the unique needs of each child. We collaborate closely with families to foster lasting, impactful results. We recognize that our employees are our greatest asset, and we are dedicated to their growth and well-being.We invite you to be part of a family of ABA treatment providers who prioritize shared values and a deep commitment to improving the lives of children with Autism. Every interaction reflects our Five Core Values, as we strive to provide the highest level of service and care.Are you enthusiastic about making a positive impact on the lives of children on the autism spectrum? Do you thrive in a supportive environment that fosters professional development? Are you ready to embrace your playful side while delivering evidence-based treatments? If you find joy in making a difference, we want to hear from you!Acorn Health is actively seeking dedicated Registered Behavior Technicians (RBTs) to join our passionate team! We are focused on empowering children with Autism to lead fulfilling and independently functional lives.

Are you ready to embark on a rewarding journey with Carvana as a Customer Service Delivery Driver? In this vital role, you will be the face of our company, delivering exceptional service and ensuring customer satisfaction with every vehicle delivery. If you are passionate about driving and providing top-notch customer service, we want to hear from you!

Join Our Team as a Chef De Partie!Full-Time PositionSalary: £23k-£24.5k + ServiceTap Tavern, a newly launched independent British beer pub, is on the lookout for a dedicated Chef De Partie to join our culinary team. Located in the vibrant heart of Richmond Upon Thames, this is a fantastic opportunity to contribute to the development and launch of an innovative menu that complements our exceptional craft beer selection. A passion for smoked meats, British BBQ, and current food trends is essential!We are in search of candidates who possess the following qualities:Hardworking, friendly, and well-organized.Experience in busy kitchens with a focus on fresh produce.Strong understanding of food safety standards and hygiene practices.Proficiency in various cooking techniques including sautéing, braising, grilling, and barbecuing.Creativity, a strong work ethic, and a willingness to contribute to the overall operation of the kitchen.This role offers an exciting chance to be part of a passionate and dynamic team in a friendly, fun, and supportive environment. We provide a competitive salary along with opportunities for training and career advancement as you help us craft a unique food offering.If you are ready to embark on this exciting journey with us, please send your CV along with a cover letter!

About Beauty Barrage:Beauty Barrage is a premier strategic sales management company dedicated to enhancing the beauty retail landscape across North America. Collaborating with leading beauty brands, we offer exceptional in-store support in renowned retailers such as Sephora, ULTA, and Bluemercury. With a talented team of over 200 beauty professionals servicing more than 3,000 locations in the U.S. and Canada, we are proud to have been recognized on the Inc. 5000 list of fastest-growing companies.Position Overview:As a Brand Market Specialist, you will embody the essence of the brand you represent while engaging customers in retail environments. Your primary mission will be to boost sales and elevate brand visibility. Success in this role hinges on your ability to create a compelling in-store presence and drive sales for your assigned brands. We seek self-motivated, results-driven individuals who possess a genuine passion for the beauty industry.This is a dynamic, part-time, seasonal role, with work hours varying monthly based on scheduling needs. Ideal candidates are those who can commit to working between 0-20 hours per month, depending on the specific requirements of our brands and retail partners.