Customer Solutions Consultant at Red Energy | Richmond, Victoria

Role overview Red Energy is seeking a Customer Solutions Consultant to join the team in Richmond, Victoria. The consultant acts as the first point of contact for customers seeking assistance with their energy needs. This position focuses on helping customers understand their options and guiding them toward solutions that match their circumstances. What you will do Respond to customer inquiries and provide clear, accurate information about Red Energy's products and services. Identify the needs of each customer and recommend appropriate energy solutions. Support customers as they make decisions about their energy options. Who we’re looking for Genuine interest in delivering customer service. Enjoys problem-solving and assisting others. Comfortable working in a busy environment. Motivated to support a sustainable energy future. Location This role is based in Richmond, Victoria, Australia.

About Us:At Red Energy, we pride ourselves on delivering exceptional customer service to over 1 million customers nationwide. As a wholly Australian owned company under the Snowy Hydro umbrella, our commitment to our customers is unwavering. Our team’s dedication has earned us 13 consecutive Canstar Blue Awards for best customer satisfaction among electricity providers in Victoria. Ready for a career transformation? Join our award-winning team!About the Role:An exciting opportunity awaits for a Business Analyst to become part of our expanding Technology and Development team on a 12-month fixed-term contract. You will possess not only technical proficiency but also exceptional interpersonal skills and a deep understanding of business processes. As a proactive self-starter, you thrive under pressure and maintain composure while interpreting stakeholder priorities, aligning them with commercial objectives to drive business success. Your role will include providing a stellar stakeholder experience while making informed decisions that benefit the organization.You have a solid background in Information Technology, with expertise in navigating competitive market dynamics. Your responsibilities will include gathering business requirements, drafting functional specifications for system enhancements, and collaborating closely with various departments.This position is based in the iconic Bryant & May Building in Cremorne, Melbourne, with flexible work arrangements including 3 days in the office and 2 days remote.

About Red Energy Red Energy delivers customer service to more than 1.5 million Australians. As a wholly Australian-owned company under Snowy Hydro, Red Energy has built a reputation for trust and loyalty. The team has earned 15 consecutive Canstar Blue Awards for best overall customer satisfaction among electricity providers in Victoria. Work Schedule This role follows a rotating roster, Monday to Friday, between 8:00 AM and 8:00 PM. One Saturday shift (9:00 AM – 5:30 PM) is required every four weeks. When working a Saturday, a weekday off is provided in return. Role Overview Inbound Sales Consultants are the first point of contact for customers looking to sign up for Red Energy’s gas and electricity services. The role involves daily engagement with prospective customers, using strong communication skills to tailor conversations and help them join a leading Australian energy provider. What We Look For Ability to build rapport while delivering outstanding service Clear communication skills and a genuine customer-first approach Proactive attitude with motivation for personal and professional growth Benefits at Red Energy Three-week in-person training at a dog-friendly Richmond office Base salary plus uncapped commission After eight weeks of training, enjoy two work-from-home days each week Opportunities to gain experience across different teams for career growth Option to purchase up to four additional weeks of annual leave One extra 'goodlife leave' day every six months Privacy Commitment Red Energy manages personal information in line with Australian data protection laws. For details, see the company’s Privacy Collection Statement.

Red Energy, part of Snowy Hydro and based in Richmond, Victoria, serves over 1.5 million customers nationwide. With 15 consecutive Canstar Blue Awards for customer satisfaction among Victorian electricity providers, the team is known for its focus on strong service and building meaningful careers. Role overview This Project Manager position sits within the Programme Management Office. The role leads project teams to improve efficiency, manage costs, and reduce risks across the business. Much of the work centers on technology-driven changes and software transformation projects that directly influence business outcomes. What you will do Oversee projects from start to finish, keeping work within agreed scope, timeline, and budget. Define project scope, secure resources, and address risks throughout each project phase. Coordinate with project teams to ensure the right support and resources are available for delivery. Collaborate with stakeholders and sponsors to meet business objectives. Monitor and report on project progress, with attention to financials, budget, and benefits realization. Requirements Minimum 5 years of experience in project management. Relevant certification such as Prince2, PMBOK, or a related tertiary qualification. Demonstrated experience delivering software or system-based projects (infrastructure experience not required). Strong communication skills, including experience presenting to steering committees. Familiarity with Genesys Cloud is a plus, but not essential. Understanding of the energy industry and its regulatory environment. Benefits Additional carer’s leave for personal responsibilities. Up to 5 days of compassionate leave. 30 weeks of paid parental leave for new parents. Option to purchase up to 4 extra weeks of annual leave each year. Career growth and development opportunities. Flexible work arrangement: 3 days in the Richmond office, 2 days remote. Dog-friendly office environment. Our culture Collaboration is central at Red Energy, making project delivery both rewarding and enjoyable. The company’s culture is built on Agility, Decency, and Courage. Project Managers are expected to help shape outcomes and contribute beyond following instructions.

About the Role red-energy is looking for a Sales Consultant to join the team in Richmond, Victoria. This position focuses on building strong connections with potential customers and guiding them through energy solution options. Every conversation helps customers make informed choices and supports the company’s growth. What You’ll Do Engage with new and prospective customers Offer clear, knowledgeable advice on energy products and services Support customers as they choose the best solution for their needs

Location: Richmond, Victoria, AustraliaRole type: Full-time, permanent Red Energy, part of the Snowy Hydro group, provides service to over 1.5 million customers across Australia. With 15 consecutive Canstar Blue Awards for customer satisfaction among electricity providers in Victoria, the company is known for its commitment to service and reliability. Red Energy is wholly Australian-owned and values its strong reputation in the industry. Role overview The Team Manager - Customer Initialization leads a team of Customer Initialization Consultants. This position centers on supporting and motivating the team to deliver strong customer experiences, while ensuring compliance and helping retain skilled staff. The role also involves improving processes, managing time well, and building a positive, high-performing team culture. Key responsibilities Lead and inspire a high-performing customer service team Coach, train, and conduct performance evaluations to support team growth Work with internal and external stakeholders to ensure smooth process execution Analyze financial data to guide decisions that balance customer outcomes with business sustainability Support quality assurance and compliance, partnering with the Quality team to manage regulatory risks Identify ways to improve efficiency, data integrity, and the customer experience Requirements Experience leading contact center teams, ideally in the retail energy sector with knowledge of relevant regulations Strong conceptual thinking and commercial insight, able to interpret data and motivations Ability to inspire and engage, with empathy and strong listening skills to guide teams through change Benefits Annual guaranteed salary increase, plus potential for KPI-based bonuses Additional carer's leave for caregiving responsibilities Up to 5 days of compassionate leave Flexible public holidays: swap state-based holidays for days that matter more to you 30 weeks of paid parental leave Option to purchase up to 4 extra weeks of annual leave each year

About Red Energy Red Energy delivers customer service to over 1.5 million Australians and is wholly owned by Snowy Hydro. With 15 consecutive Canstar Blue Awards for best overall customer satisfaction among Victorian electricity providers, the team takes pride in its Australian roots and commitment to service. Role Overview The Strategic Project Manager - Energy Transformation will join the Core Retail Platform (CRP) team on a 12-month fixed-term contract. This position reports to the Programme Manager and focuses on leading the integration of the Future Energy Platform. The role is based in the historic Bryant & May Building in Cremorne, Melbourne, and offers flexible work arrangements: three days in the office, two days remote. What You Will Do Lead the integration of the Future Energy Platform within the broader CRP Program, documenting milestones and managing project timelines. Work closely with the Programme Manager to create work plans, secure resources, and develop contingency plans for identified risks. Manage vendor relationships, ensuring contract compliance and performance standards that support transformation objectives. Facilitate communication across departments to encourage alignment and support the adoption of new operational methods. Oversee project governance, including issue management and change control, and prepare high-level reports for leadership. Contribute to strategic business case development and analyze trial results to guide emerging market initiatives. Location and Flexibility This role is based in Richmond, Victoria, with a hybrid schedule: three days onsite in Cremorne, two days remote.

EstimateOne is seeking a Sales Consultant to join the team in Richmond, Victoria. This position focuses on building strong relationships with clients and supporting the company’s overall sales approach. The Sales Consultant will engage with both new and existing clients, aiming to match solutions to each client’s needs. Key responsibilities Identify and pursue new business opportunities within the market Maintain and strengthen connections with current clients Understand client objectives and recommend solutions that align with their goals Collaborate with a team committed to customer satisfaction and new ideas What we look for Genuine interest in sales and client service Motivation to help clients achieve their objectives Comfort working in a team that values fresh perspectives This role is based in Richmond, Victoria, Australia.

Role overview Jobgether is looking for a Customer Service Consultant to join the team in Richmond, US. This position acts as the first point of contact for customers, handling questions, sharing information about products, and resolving issues quickly. What you will do Respond to customer inquiries with clear and helpful answers Provide accurate guidance about products Address concerns and resolve issues efficiently Requirements Enthusiasm for helping others Comfort working in a fast-paced environment Dedication to delivering strong customer service

About Red Energy Red Energy serves over 1 million customers across Australia, with a strong focus on customer service. Backed by Snowy Hydro and fully Australian-owned, Red Energy has earned 14 consecutive Canstar Blue Awards for best overall service among Victorian electricity providers. Role Overview The Corporate Development team is looking for a Business Analyst - Data & Reporting for a 12-month fixed-term contract. This position will support the Core Retail Platform transformation project, a key initiative in Australia’s evolving energy market. Location and Flexibility This role is based at the Bryant & May Building in Cremorne, Richmond, Victoria. The team works on a hybrid schedule: three days in the office and two days remote each week. What You Will Do Support the implementation of the Core Retail Platform transformation project Map and improve business processes, with a focus on enhancing data capabilities Work closely with stakeholders to understand their priorities and align them with commercial objectives Assess and document information flows within the organization to help establish future capabilities Apply your understanding of data models and data architecture to support complex, data-driven projects Ensure data integrity and reliability across reporting and analytics initiatives Adapt quickly to shifting priorities in a changing business environment What We’re Looking For Strong technical expertise in data and reporting, with hands-on experience in data models and architecture Proven track record delivering projects focused on data and reporting Excellent interpersonal and stakeholder engagement skills Solid business process knowledge Ability to work proactively, remain calm under pressure, and make informed decisions Comfort working in a setting where priorities and requirements may shift frequently

Join CapTech Consulting as a Salesforce ArchitectCollaborate with clients on dynamic, cross-functional projects to implement scalable Salesforce solutions throughout the complete Software Development Lifecycle (SDLC) utilizing Agile methodologies.Act as a trusted technical advisor, overseeing architectural scope while ensuring that technical solutions align with business objectives.Engage effectively with both technical and non-technical stakeholders, setting clear expectations and facilitating informed decision-making.Technical Solutions LeadershipSteer the technical architecture and execution of Salesforce implementations, incorporating custom development, integrations, and data migration strategies.Craft enterprise-level Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and relevant industry-managed packages.Architect and assess integrations between Salesforce and external systems, including ERP platforms, financial software, marketing tools, identity providers, and document management solutions.Establish and maintain environment strategies, release management practices, and DevOps processes that comply with enterprise delivery standards.Thought Leadership & Professional GrowthDevelop and implement a personalized professional development plan aimed at mastering Salesforce architecture and exploring emerging platform capabilities.Exhibit technical thought leadership by contributing to architectural standards, best practices, and reusable components.Guide architects and developers through architecture reviews, community practices, and ongoing knowledge sharing sessions.Engage in technical pre-sales activities, including solution design, estimations, and delivery scoping for prospective clients.Gain exposure to a diverse range of clients, business models, and industry sectors.

Join our dynamic team at Sonsoft Inc. as a FileNet Consultant. We are seeking a motivated and detail-oriented professional to provide expert consultation on FileNet solutions. Your role will involve collaborating with clients to understand their unique business needs and delivering tailored solutions that enhance their document management processes.

Join our team as a FileNet Consultant, where you will leverage your skills to enhance and optimize our FileNet solutions. In this role, you will collaborate with various stakeholders to ensure that the FileNet system meets the highest standards of performance and efficiency. Your technical expertise will be crucial in supporting our clients and driving innovative solutions.

Role overview InCharge Energy is looking for a Financial Accounting Manager based in Richmond, VA. This position oversees accounting operations and ensures the accuracy of financial reporting, compliance, and timely completion of month-end closing. Reporting to the Director of Accounting, the manager supervises the General Ledger (GL) accounting team and works closely with operational accounting to make sure all Order to Cash and Procure to Pay transactions are accurately reflected in the general ledger. Main responsibilities Direct general ledger activities related to sales and purchasing, ensuring revenue, margins, inventory, fixed assets, and other balance sheet accounts are recorded correctly. Lead the month-end and year-end close processes, including preparing journal entries and reconciling balance sheet accounts. Prepare and analyze financial statements in accordance with GAAP. Supervise, mentor, and review the work of GL accounting staff. Collaborate with the Director of Accounting to maintain strong internal controls, support audit activities, and meet compliance requirements. Identify and implement process improvements to enhance efficiency.

Join Sonsoft Inc. as a FileNet Consultant and leverage your expertise in enterprise content management systems. In this role, you will collaborate with a team of professionals to implement, configure, and support FileNet solutions for our diverse clientele. Your contributions will be integral to optimizing document management processes and enhancing operational efficiency.

Join our vibrant team at Tap Tavern in Richmond! We are on the lookout for enthusiastic and personable bar and floor staff who are eager to contribute to our hospitality environment. If you are confident, possess a strong work ethic, and have a passion for craft beer, we want to hear from you! While previous experience in hospitality is desirable, we are committed to providing comprehensive training for those who are keen to dive into the world of craft beer.Ideal Candidates Will:Exhibit a passion for exceptional beer, wine, gin, and high-quality ingredientsDemonstrate excellent guest service understanding, effective communication skills, and the ability to build rapport with patronsBe friendly, fun, and exhibit a strong work ethicMaintain a safe, hygienic working environment and exhibit organization and tidinessPay & BenefitsCompetitive salary with opportunities for career advancement and trainingEnjoy a generous staff discount of 50% on our range of beers, food, and winesParticipate in regular brewery tours and beer training sessionsReceive entry-level and advanced beer trainingIf you believe you are a great fit and are excited about joining our team, we would love to hear from you! - The Tap Tavern Team

Join our dynamic team at Sonsoft Inc. as a FileNet Consultant, where you will play a pivotal role in implementing and optimizing FileNet solutions for our clients. Your expertise will help businesses streamline their document management processes and enhance efficiency. This is an exciting opportunity for professionals looking to make a significant impact in the field of information management.

Join our dynamic team at Sonsoft Inc. as an IBM FileNet Consultant. In this role, you will leverage your expertise in IBM FileNet technologies to deliver innovative solutions that drive business efficiency and enhance document management processes. Collaborate with cross-functional teams to analyze requirements, design solutions, and implement best practices that meet client needs.

The Opportunity InCharge Energy is on the lookout for an exceptional Chief Financial Officer (CFO) to spearhead our financial strategy and operational excellence as we strive to establish a premier EV infrastructure platform. In this pivotal role, you will oversee all facets of the finance function, including accounting, financial planning and analysis (FP&A), and capital strategy, while also leading our Human Resources organization. The CFO will be a strategic partner to the CEO and executive team, ensuring the financial integrity of our operations and the structural framework necessary for effective scaling. This includes direct management of the Director of Accounting (Controller) and leadership of the HR function, aligning financial performance with workforce planning and organizational growth. We seek a leader capable of navigating both strategic and operational challenges—enhancing capital efficiency, developing scalable systems, and cultivating a high-performing finance and HR organization. PLEASE NOTE: We are not accepting agency submissions for this role. All unsolicited resumes will not be considered. What You’ll Do Financial Strategy & Executive Leadership Be a vital member of the executive leadership team, contributing to the definition and execution of the company’s strategic vision. Lead financial planning that aligns with growth objectives, profitability, and capital efficiency. Offer strategic insights on pricing, margin expansion, market growth, partnerships, capital allocation, and investment priorities. Convert operational performance metrics into actionable financial insights for the organization. Finance & Accounting Leadership Oversee the entire finance organization, which includes the Director of Accounting (Controller) and accounting team, FP&A, and revenue operations. Ensure the accuracy and timeliness of financial reporting in accordance with US GAAP standards. Monitor monthly, quarterly, and annual financial performance to inform strategic decision-making.

We are seeking a skilled IBM MDM Consultant to join our dynamic team at Sonsoft Inc. in Richmond, Virginia. As a consultant, you will leverage your expertise in Master Data Management (MDM) to deliver effective solutions that enhance data governance and integrity for our clients. Your role will involve analyzing business requirements, designing MDM solutions, and collaborating with clients to ensure successful implementation.