About the job
spoke is looking for a Customer Service Champion based in Richmond, England. This position acts as the first point of contact for customers, managing inquiries and resolving issues to support a positive experience with spoke’s services.
What you will do
- Respond promptly to customer questions and concerns
- Help customers find solutions and resolve their issues
- Maintain high standards of service and customer satisfaction
- Build strong relationships through attentive listening and clear communication
Requirements
- Strong communication skills
- Empathy and a genuine interest in helping others
- Ability to understand customer needs and offer suitable solutions
- Enthusiasm for delivering excellent service

