Prime Technical Support Specialist

Join our dynamic team as a Prime Technical Support Specialist, where you will play a crucial role in delivering exceptional technical assistance to our clients. In this position, you will leverage your problem-solving skills and technical knowledge to resolve issues efficiently and effectively. Your customer service expertise will ensure that clients receive…

Join our dynamic team at Collabera as a Technical Support Engineer. In this role, you will be pivotal in providing top-notch technical assistance to our diverse clientele, ensuring they receive the best possible solutions to their technical challenges. Your expertise will help drive customer satisfaction and loyalty.

Job Title: Deskside Support Representative - Distributed Client Services Location: RICHARDSON, TX Duration: 12 months with potential extension.Job Description:Diagnose and resolve intricate Microsoft OS issues, configure and install standard applications, as well as install and remove PCs.Demonstrate excellent verbal and written communication skills, with the ability to interact positively with clients.Possess substantial experience in a customer-facing, Windows-based corporate technical support environment, including support for Office and Outlook.

We are seeking a dedicated Network Management Support Engineer to join our dynamic team in Richardson, Texas. In this role, you will provide essential support and solutions for network management systems, ensuring optimal performance and reliability. You will collaborate closely with cross-functional teams to troubleshoot and resolve network issues, implement upgrades, and maintain network documentation.

At New Era Technology, we believe in a People First approach. As part of a global team comprising over 3,000 dedicated professionals, we are committed to fostering an environment where everyone feels valued and empowered. Our mission is to connect people with technology solutions that secure their interactions and information.Joining New Era means becoming part of a supportive, team-oriented culture that encourages both personal and professional growth. You will work with industry-certified experts, have access to continuous training, and enjoy competitive benefits. Our core values—prioritizing people, embracing continuous learning, and promoting collaboration and inclusion—empower our team members to deliver exceptional customer service.If you are looking to make a meaningful impact in a nurturing environment focused on growth, apply today and help us shape the future of work together.Position PurposeThe primary responsibility of this role is to assist clients by answering, logging, and troubleshooting incidents in a timely and professional manner, while cultivating strong relationships through outstanding client service.

Join StemXpert1 as a skilled .NET Technical Architect specializing in Azure technologies. We are looking for a visionary leader who can drive architectural excellence and innovate solutions that meet our clients' needs. In this role, you will leverage your expertise in .NET and Azure to design, implement, and optimize scalable cloud-based applications.

Join RESPEC Inc. as a Technical Billing Consultant I, where you will play a key role in supporting our billing operations. You will work closely with our technical team to ensure accurate billing processes are maintained while assisting clients with inquiries and resolving issues efficiently. This position is perfect for individuals eager to grow their careers in a dynamic environment that values innovation and teamwork.

We are seeking a highly skilled IT DevOps Support Manager for our esteemed client located in Richardson, TX. The ideal candidate will lead a dedicated team of 8-12 Network Operations Support Agents, providing them with support, direction, and exemplary leadership.The DevOps Support Manager will leverage their outstanding leadership abilities and technical expertise to improve all facets of Operational Support, ensuring the delivery of exceptional service. A comprehensive understanding of the OSS/BSS Stack is essential.Key Responsibilities:Oversee the maintenance and operation of the OSS Application.Lead the testing and documentation processes for the OSS Application.Monitor the status of Network/System issues and guide resolution strategies.Collaborate with the development team to tackle complex issues.Assist in maintaining documentation provided by the OSS Engineering teams.Interface with project management, internal teams, and external partners.Manage the creation of Linux/Unix-based scripts for automation purposes.Document all SQL queries and scripts utilized by the Operations team within a repository such as TFS.Design and execute a knowledge base for Network Provisioning related to the OSS Systems for customer-facing Operations teams.Facilitate User Acceptance Testing (UAT) and monthly system releases.Engage with legacy applications as needed.Perform other duties as assigned.Education and Experience Requirements:Bachelor's degree in Computer Science or Information Technology is required, along with a minimum of five (5) years of relevant experience or an equivalent combination of education and experience.Preferred: A bachelor's degree combined with five (5) years of software development experience and three (3) years in a team or project lead role.Essential Job Knowledge:Thorough understanding of Unix Systems with an OSS Systems focus (Samba, Bash, Python).Proficient in Microsoft SQL Server development.Basic to intermediate knowledge of object-oriented programming.Familiarity with client-side web technologies, including JavaScript/jQuery, Node, Knockout.js, and Angular.js is preferred.Basic experience with C#.Experience with Team Foundation Server.Skilled in writing documentation and SQL reporting.Experience with system deployment processes.

As a Credentialing Specialist, you will play a pivotal role in ensuring that healthcare professionals meet the required standards and qualifications. Your responsibilities will include verifying credentials, managing applications, and assisting in the onboarding process of new healthcare providers.

Join ASM International, a leader in technological innovation, where cutting-edge advancements meet a collaborative and inclusive culture.For over 55 years, ASM has been a pioneer in the semiconductor industry, continually pushing the boundaries of what’s technologically possible. Our diverse team of more than 4,500 professionals from 70 different nationalities plays a pivotal role in shaping the future with advancements in 5G, cloud computing, artificial intelligence, and autonomous driving. We are committed to promoting diversity, inclusion, and sustainability, making a positive impact globally. Our development programs are designed to support your growth and unleash your potential. As the Technical Director, you will be a key driver of business success, enhancing our customer relationships and ensuring the delivery of exceptional service and value throughout the customer lifecycle. You will lead efforts in generation and product selection support, pre-sales consultation, and post-sale impact. In this role, you will be tasked with understanding the needs of ASM's customers and aligning strategies with business units to exceed those expectations. Your focus will be on identifying new penetration opportunities, fostering strong customer relationships, managing technology transfers, and driving overall business growth. Key ResponsibilitiesEstablish and nurture customer relationships.Identify technology inflections from customer interactions and communicate these insights to internal teams for product development.Develop and maintain relevant technical information for both internal and external stakeholders.Design long-term innovative technology systems that enhance customer relationships.Ensure effective communication channels (telephone, email, presentations) for consistent customer follow-ups.Drive continuous improvement in customer experience through team, process, and tool enhancements.Foster collaboration with cross-functional teams, including Product Marketing, Product Development, and Service Engineering, to ensure a seamless customer experience.Lead projects that secure business and build trust in ASM’s capabilities, coordinating management reviews and alignment.

Join our dynamic team as a Credentialing Specialist where you will play a pivotal role in ensuring the qualifications and credentials of healthcare professionals are meticulously verified and maintained. In this position, you will be responsible for the collection, analysis, and validation of essential documentation, ensuring compliance with industry standards and regulations. Your attention to detail and organizational skills will be key in supporting our mission to provide safe and effective healthcare services.

Join our dynamic team at RESPEC as a Technical Billing Consultant. In this pivotal role, you will leverage your technical expertise to provide exceptional billing solutions tailored to our clients' needs. Your analytical skills will be instrumental in streamlining billing processes and ensuring accuracy in all transactions. Collaborate with cross-functional teams to drive efficiency and enhance client satisfaction.

Join our dynamic team at Crossmark as an Events Specialist, where you will play a pivotal role in organizing and executing memorable events that enhance our brand presence and engage our customers. You will work closely with cross-functional teams to plan, coordinate, and manage events from inception to completion, ensuring that all logistical details are handled efficiently and effectively.

Join Sonsoft Inc., a leader in technology solutions, as an Oracle Commerce (ATG) Technical Analyst. In this full-time role, you will leverage your expertise in Oracle Commerce to drive innovative solutions and enhance our e-commerce platform. You will collaborate with cross-functional teams to deliver exceptional digital experiences to our clients.

Join our dynamic team as an Event Specialist, where you'll play a pivotal role in executing engaging events and promotions that captivate audiences. This position requires enthusiasm, creativity, and a passion for making every event a memorable experience. You will collaborate closely with our marketing team to ensure successful event execution, from planning to on-site coordination.

Join Sonsoft Inc. as an Oracle Commerce (ATG) Software Technical Analyst. In this role, you will leverage your expertise in Oracle Commerce to enhance our product offerings and support our clients in achieving their business objectives. Your responsibilities will include analyzing technical requirements, collaborating with cross-functional teams, and implementing solutions that drive customer satisfaction.

We are seeking a talented Java Developer with expertise in ATG technologies to join our dynamic team at Sonsoft Inc. This is an exciting opportunity for an individual who is passionate about software development and eager to contribute to innovative projects. You will be responsible for designing, developing, and maintaining applications that enhance our clients' digital experiences.

About DSI SystemsEstablished in 1984, DSI Systems is a family-owned enterprise dedicated to providing outstanding value and tangible results for our clients and partners. Our extensive range of services encompasses sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions, all tailored to foster growth and enhance operational efficiency.At DSI, we believe that strong relationships are the cornerstone of sustained success. We function as a comprehensive solution across various markets—including mobility, broadband, video, commercial, residential, lodging and institutions, and multi-dwelling units—empowering our sales partners to discover new opportunities and reach their full potential.Purpose of the RoleThis position is pivotal in ensuring that training translates into tangible performance in the workplace. You will collaborate with cross-functional teams to reinforce essential behaviors, follow up post-training, and assist in transforming promising ideas into habitual practices. You'll maintain close ties with the business to identify obstacles and bridge the gap between learning and execution.Key ResponsibilitiesFoster Adoption & ContinuityEngage with teams following training sessions to verify that key behaviors are being applied.Clarify expectations through constructive dialogues with managers and teams.Identify challenges faced by employees and assist in alleviating them.Ensure uniformity across teams so that learning is an ongoing process, not a one-time event.Facilitate the transformation of training into enduring habits.Maintain Business AlignmentCollaborate with leadership to gauge effective practices and areas for improvement.Observe actual work processes rather than solely relying on training methodologies.Identify discrepancies between expectations and actual performance.Offer straightforward, actionable recommendations to enhance adoption.Assist leaders in embedding learning into daily operations.Monitor UtilizationTrack adoption metrics to understand what is effective and what isn’t.Utilize data and observations to identify trends.Provide the team with clear, actionable insights.Link learning initiatives with tangible outcomes.Be aware of areas needing additional support.Facilitate & Support LearningConduct training sessions as needed (either virtually or in-person).Assist in content creation alongside the design lead.Emphasize key messages during onboarding and workshops.Step in to support delivery during high-demand or priority initiatives.Ensure alignment between what is taught and what is reinforced.

Role overview DSI Systems is hiring a Business-to-Business Sales Specialist in Richardson, Texas. This position centers on developing strong relationships with business clients and supporting sales growth across the company’s commercial customer base. What you will do Connect with business clients to learn about their needs and recommend solutions that fit their operations Seek out and develop new business opportunities Guide leads through each stage of the sales process Provide attentive and responsive service to maintain and strengthen client relationships Team environment This role joins the sales team at DSI Systems. The group collaborates to position the company as a trusted partner for business clients in the industry.

Join our dynamic team at Sonsoft Inc. as an Oracle Commerce (ATG) Software Technical Architect! In this pivotal role, you'll leverage your expertise in Oracle Commerce to design, implement, and optimize e-commerce solutions that drive business success.