About the job
Space Exploration Technologies Corp. (SpaceX) is working toward a future where humans live and work on other planets. The Redmond, WA team develops technologies that move this vision forward, with a particular focus on enabling a lasting human presence on Mars.
Role overview
The Information Security Analyst will play an operational role within the Information Security team. This position supports and maintains the company’s security infrastructure, with responsibilities spanning technical support, process improvement, and daily operations. Handling security tickets, troubleshooting issues for employees, and keeping security tools functional are core parts of the job. Over time, there are opportunities to automate routine work and contribute to larger security engineering projects.
What you will do
- Manage and prioritize the Information Security ticket queue, providing technical support to SpaceX employees and stakeholders.
- Perform operational tasks to help ensure security platforms and services remain reliable and available.
- Collaborate with Security Engineers to troubleshoot problems, implement improvements, and assist with broader security initiatives.
- Maintain and support security services and tools, including hardware security keys (such as YubiKeys), SSH infrastructure, certificate management, and access control systems.
- Create scripts and automation to streamline technical support and operational workflows.
- Document procedures, run books, and troubleshooting guides to strengthen team knowledge and efficiency.
