Network Operations Center (NOC) Manager

Join Bandwidth Inc. as a Network Operations Center (NOC) Manager, where you will oversee the critical operations that ensure our network runs smoothly and efficiently. This role demands a proactive leader who can manage a team of skilled technicians and ensure top-tier service delivery. You will be responsible for optimizing network performance, troubleshooting issues, and implementing best practices in network management.

About Us:Bandwidth is a distinguished global software company recognized for its innovative solutions that empower enterprises to deliver superior communications through voice, messaging, and emergency services. Operating in over 65 countries and catering to more than 90% of the global economy, we stand as the only provider with a proprietary communications cloud that offers cutting-edge automation, AI integrations, worldwide reach, and exceptional human support. Bandwidth is synonymous with mission-critical communications, trusted by Global 2000 companies, hyperscalers, and SaaS innovators!Join Bandwidth and find your rhythm in our collaborative culture, where individuality is celebrated, and every BANDmate is encouraged to be their true self. #jointheband

Join Bandwidth Inc. as a Senior VoIP Network Operations Engineer, where you will be at the forefront of our telecommunications innovations. In this pivotal role, you will leverage your extensive experience in VoIP technologies to manage, troubleshoot, and optimize our network operations. You will collaborate with cross-functional teams to implement solutions that enhance our service delivery and customer satisfaction.

Join our dynamic team at 360 IT Professionals as a Network Specialist. In this role, you will play a vital part in managing and optimizing our network infrastructure to ensure seamless connectivity and security. You will be responsible for troubleshooting network issues, implementing network solutions, and collaborating with cross-functional teams to enhance our IT capabilities.

Join our dynamic team at Collabera as a Network Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining our network infrastructure to ensure optimal performance and security. You will work closely with cross-functional teams to troubleshoot network issues and deploy innovative solutions that support our business objectives.

We are seeking a skilled IT Operations Specialist to join our team. The ideal candidate will play a critical role in the administration, support, stability, and security of our enterprise systems, servers, and networks. This hands-on position requires advanced-level response and support for users of client computing and network services.Key responsibilities include ensuring infrastructure security and stability across all locations, supporting data center operations, managing server operations, and overseeing web server administration. You will also be responsible for system monitoring, incident response, and providing 24x7x365 on-call support. The role includes support for core platforms such as Tier 1 business applications. Candidates must have hands-on experience with ServiceNow.

Join a global leader in networking solutions trusted by over 50,000 customers worldwide! At Extreme Networks, we are dedicated to transforming the digital landscape through our innovative, cloud-driven networking solutions. With our commitment to excellence, we have achieved remarkable double-digit growth year over year, establishing ourselves as the top choice for scalable networking outcomes.We believe that inclusion is crucial to our success, and it is embedded in our culture. We strive to create a workplace that celebrates diversity, ensuring that all employees thrive because of their unique perspectives.As a Lab Network Engineer Intern, you will gain hands-on experience with routing and switching protocols using Extreme Networks' multi-layer Ethernet switches. You will collaborate with our Services Lab Operations team in Morrisville, North Carolina, where you will learn how to design, implement, and troubleshoot networks. This internship is the perfect opportunity for those with a passion for technology, a foundational understanding of networking, and experience with Windows and Linux systems.Key Responsibilities:Familiarize yourself with Extreme Networks products, routing and switching protocols, and lab operations.Set up networking equipment to support Technical Support Engineers (TSEs) in customer service.Work alongside TSEs to replicate and resolve customer network issues related to software, hardware, and configuration.Assist in lab operations, including racking, cabling, troubleshooting, and equipment management.Prepare for a future role as a Technical Support Engineer, Network Engineer, or in a related position.Success Criteria:Exhibit technical aptitude and critical thinking skills to effectively solve problems.Complete necessary certifications and internal training on products and network protocols.Adhere to Service Level Agreements (SLAs) for lab setups and replications.Document work activities clearly and concisely.Continuously enhance lab operations and processes.

Join our dynamic team at 360 IT Professionals as a Network Engineer. In this role, you will be responsible for designing, implementing, and managing our network infrastructure to ensure optimal performance and security. Your expertise will play a crucial part in supporting our clients' needs and enhancing their network capabilities.

Equus Workforce Solutions seeks an Employment Services Case Manager for its Career Center Services in Raleigh. This role centers on supporting individuals as they navigate career decisions and job searches, offering personalized case management and connecting them to resources that can help them move forward. Key Responsibilities Meet individually with clients to understand their employment needs and career goals Create and oversee tailored action plans that guide each client’s job search and professional development Provide ongoing guidance, encouragement, and practical help throughout the employment process Link clients to appropriate resources, training programs, and job opportunities Requirements Background in career services, counseling, or a similar area Genuine interest in supporting others as they work toward their goals Ability to build trust and communicate effectively with individuals from a variety of backgrounds

Join the Dynamic Team at Collibra!Collibra is seeking a skilled Revenue Operations Manager to become a pivotal member of our Go-To-Market (GTM) Operations team. This role will collaborate directly with the Senior Vice President of Partner Sales to enhance our go-to-market strategies and ensure successful execution. Your responsibilities will encompass various aspects of managing a partner sales organization, including organizational design, strategic execution, operating metrics management, forecasting, territory management, pipeline oversight, quota setting, and sales process governance. This multifaceted and impactful role demands a strong sense of ownership and initiative. Your analytical and project management expertise will empower key business stakeholders to understand requirements, shape analytical deliverables, and drive impactful results.This is a hybrid role based in our Raleigh office. Our hybrid model promotes collaboration and connection, requiring in-office attendance at least two days per week.Key Responsibilities of the Revenue Operations ManagerCollaborate closely with the SVP of Partner Sales and the leadership team to manage the operating cadence within the partner organization, including quarterly business reviews (QBRs), forecast discussions, and pipeline evaluations.Develop a comprehensive suite of business performance dashboards to monitor Partner KPIs and assess the effectiveness of partner programs and initiatives.Define business requirements and work with IT to implement enhancements in Salesforce (SFDC) and introduce partner tools like Workspan, Crossbeam, and Tackle.io.Coordinate with cross-functional teams such as Sales Compensation and Revenue Accounting to establish partner crediting rules and monitor partner royalty fees.Lead planning initiatives for the partner organization involving quota setting, territory development, and ongoing mapping with field sales teams.Support the development and maintenance of partner programs and initiatives aimed at driving new Annual Recurring Revenue (ARR) growth.Streamline existing business processes to enhance the partner onboarding and renewal experience.

About Mosaic Pediatric Therapy Mosaic Pediatric Therapy works to improve the lives of children with autism and learning disabilities across North Carolina and Virginia. The team’s mission centers on delivering high-quality care while developing future clinical leaders. Role Overview: Administrative Operations Manager The Administrative Operations Manager will lead day-to-day operations at the Raleigh clinic. This position ensures the clinic runs smoothly and meets key performance goals. Main Responsibilities Oversee staff scheduling and manage clinical staff utilization Work to increase overall billable hours Handle facility management and address operational needs as they arise Communicate clearly with families and patients Coordinate the onboarding process for new patients Organize administrative orientation for new hires Enforce administrative, operational, and HR policies Location This role is based at the Mosaic Pediatric Therapy clinic in Raleigh, NC.

Join our dynamic team at Xsolla as an Operations Project Manager, where you will play a pivotal role in optimizing and executing various operational initiatives. You will lead projects that drive efficiency, enhance processes, and contribute to the overall success of our organization. Your ability to collaborate with cross-functional teams and manage timelines effectively will be crucial in delivering outstanding outcomes.

About the Role Insomnia Cookies is hiring a Store Operations Manager (General Manager) for its Wakefield Comm location in Raleigh, NC. This position oversees all aspects of daily store operations, focusing on sales growth and strong customer service. What You’ll Do Manage and develop the store team, setting clear expectations and providing regular feedback Monitor daily operations to ensure smooth service and efficient processes Work toward sales targets and operational goals Promote a positive, supportive workplace culture Identify opportunities to improve the customer experience What Matters Here Leadership skills and experience managing staff Ability to optimize processes and solve problems on the fly Commitment to delivering excellent customer service Focus on team development and a positive work environment

Join our dynamic team at 360 IT Professionals as a Desktop Support and Network Administration Specialist! We are seeking a tech-savvy individual who possesses a passion for technology and a dedication to providing exceptional support. In this role, you will be responsible for troubleshooting and resolving technical issues, managing network systems, and ensuring optimal performance of IT infrastructure.

Role Overview WGC is seeking a Design Center Consultant in Raleigh to help customers navigate their design options and bring their vision to life. This role centers on supporting clients as they make product selections and develop personalized design plans. What You Will Do Guide customers through design decisions for their spaces Offer knowledgeable recommendations on products and materials Work with clients to create solutions tailored to their needs Support a positive experience with attentive, responsive service

The Assistant Bakery Operations Manager (ABOM) is a dynamic leadership role aimed at cultivating the next generation of Bakery Operations Managers. ABOMs are expected to operate at a near-BOM level, executing bakery operations with urgency, precision, and accountability while honing the requisite leadership skills to manage a bakery independently.This role seamlessly integrates hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be poised to assume full bakery ownership when necessary. Our vibrant store in Raleigh, NC is located at 2302 Hillsborough St, Raleigh, NC 27607.KEY RESPONSIBILITIES:Operational Execution• Oversee all core bakery operations including inventory management, scheduling support, staffing coordination, and administrative tasks.• Adhere to stringent product quality, cleanliness, food safety, and guest experience standards.• Assist with ordering, maintaining inventory accuracy, and managing shrink control.• Help develop schedules and execute labor plans to meet operational goals.Talent & Team Development• Facilitate recruiting, interviewing, onboarding, and training of new team members.• Provide consistent coaching and real-time feedback to team members.• Promote accountability among team members while fostering a culture of growth and development.• Ensure that onboarding and training programs are executed in accordance with company standards.Leadership & Ownership• Manage bakery operations autonomously in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.• Ensure continuity of operations during leadership transitions or staffing shortages.• Execute other related duties as assigned.WHAT SUCCESS LOOKS LIKE• Successfully execute all BOM-level administrative and operational tasks independently.• Maintain a fully staffed, trained bakery operating at high standards.• Cultivate a strong culture of accountability and consistency.• Serve as a dependable operational leader during any coverage scenario.• Demonstrate readiness for upward mobility toward a BOM role.QUALIFICATIONS & EXPERIENCE:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline with a keen attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

As the Sales Operations Project Manager at Xsolla, you will play a pivotal role in driving sales efficiency and effectiveness across our organization. Your expertise will be crucial in managing key projects that support the sales team, optimizing processes, and ensuring that our sales operations align with our strategic goals. This position requires a combination of analytical skills, project management, and a passion for sales operations.

Relay is at the forefront of revolutionizing the physical economy through our Intelligent System of Action. In a world where the digital transformation has often overlooked deskless workers, we are bridging that divide by evolving traditional frontline operations into a data-driven, AI-enhanced environment. Our mission transcends merely selling radios; we are laying down the digital groundwork for the 80% of the global workforce that operates away from desks. Joining Relay comes at a thrilling juncture, especially as we have recently earned the #175 spot on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. Why Choose Relay? A Proven Leader: Become part of a rapidly growing company that is trusted by over 10% of the Fortune 500 and numerous Fortune 100 companies. High Value and Impact: With 47% of our revenue derived from $100K+ ARR clients and a remarkable 135% Net Revenue Retention (NRR), you will contribute to a company that prioritizes value creation. Innovative Solutions: Our Relay platform generates a staggering 1 billion new data points weekly and boasts award-winning AI tools such as TeamTranslate™, which has experienced 500% YoY growth. Exceptional Leadership: Our already impressive leadership team has been enhanced to guide us toward achieving our next significant milestones. Vibrant Culture: Work from our amenity-rich campus in Raleigh, featuring a fitness center and sports courts, alongside 100% paid health insurance and a commitment to fostering the "Best Work In My Life" (BWIML) environment. If you are passionate about technology, eager to make a significant impact, and excited to align your work with a larger mission in a company that is pioneering the future of frontline work, we invite you to explore opportunities with Relay! This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 5 days per week in the company office (Monday - Friday). As a Customer Operations Systems Manager at Relay, Inc., you will take the lead in implementing and optimizing strategic technology solutions tailored for our Customer Organization, which includes Customer Success and Customer Support. Reporting to the Senior Manager of Customer Operations Technology, you will execute the vision for our technology stack, enhancing system efficiency, automating workflows, and empowering our customer-facing teams. This role necessitates a combination of deep technical knowledge, outstanding problem-solving abilities, a collaborative approach, and a passion for utilizing technology, including artificial intelligence.

Join our dynamic team at 360IT Professionals as a Network Administrator! We are seeking a skilled individual who is passionate about technology and networking. This is an excellent opportunity to enhance your career in a supportive and innovative environment. The ideal candidate will be responsible for managing network infrastructure, troubleshooting issues, and ensuring optimal performance. If you are ready to take the next step in your career, we would love to meet you!

Insomnia Cookies is looking for a Store Operations Manager (General Manager) in Raleigh, NC. This position leads the store’s daily operations and plays a key role in shaping the customer experience. What you will do Oversee day-to-day activities in the store Guide and support the team to deliver strong performance Ensure customers receive friendly, prompt service Requirements Experience managing a team or leading daily operations in a retail or food service setting Strong focus on customer satisfaction Ability to motivate and direct staff