Cloud Technical Account Manager

Role Overview Lucid Software Inc. is hiring a Cloud Technical Account Manager in Raleigh, NC. This position serves as the main technical contact for clients, helping them succeed with Lucid's cloud products. The Cloud Technical Account Manager provides ongoing technical guidance and shares best practices to help customers reach their goals. What You Will Do Act as the primary technical liaison for assigned customers Support clients in using Lucid's cloud services effectively Offer technical advice and share best practices to help customers maximize the value of their investment Champion customer needs within Lucid to ensure strong outcomes

Rithum connects brands, suppliers, and retailers in a global commerce network. The platform helps businesses grow, manage operations across channels, expand product lines, and improve margins. More than 40,000 companies use Rithum to reach new markets and drive over $50 billion in annual gross merchandise value. Rithum’s solutions support commerce, marketing, and delivery, helping clients shape strong consumer shopping experiences. Role overview The Technical Account Manager (TAM) partners with enterprise and strategic clients to provide technical guidance and hands-on support throughout their relationship with Rithum. This role works closely with the Client Success Manager, focusing on aligning technical solutions with each client’s business goals. TAMs help deliver smooth channel implementations and support ongoing platform optimization. What you will do Serve as the technical point of contact for assigned clients, building trust with both client and internal technical teams Collaborate with Client Success Managers to match technical solutions to business needs Support channel implementations and ensure clients get the most from the Rithum platform Drive long-term client success through scalable strategies and platform improvements Requirements Strong project management skills Comprehensive knowledge of Rithum’s products and services Ability to work effectively with both client and internal technical stakeholders

Join our dynamic team as a Cloud Engineer where you'll leverage cutting-edge technologies to design, implement, and optimize cloud-based solutions. You will work closely with cross-functional teams to ensure the seamless integration of cloud services that enhance performance, scalability, and security.

Lucid Software Inc. seeks a Senior Technical Project Manager based in Raleigh, NC. This position guides major projects from planning through delivery, shaping how project management operates across the organization. Key responsibilities Lead significant projects that align with company objectives Collaborate with teams from multiple departments to deliver business solutions Contribute to improving project management processes and standards company-wide Collaboration This role works with colleagues from various areas of the business, ensuring projects meet both technical and organizational needs. The Senior Technical Project Manager serves as a connector between teams to keep efforts aligned and on track.

Are you passionate about technology and innovation? Although you may not see a specific role that fits your skills, we encourage you to submit your resume for future opportunities at Cloud Giants. We are continuously expanding our team and would love to consider you for upcoming positions!

Role overview Lucid Software Inc. is hiring a Senior Customer Success Manager focused on cloud solutions in Raleigh, NC. This role centers on working closely with clients to help them get the most out of Lucid’s cloud products. Building strong relationships and encouraging continued use of these offerings are key parts of the job.

Relay serves as the Intelligent System of Action for the physical economy. In an era where the digital revolution has often overlooked the deskless workforce, we are pioneering advancements that convert traditional frontline operations into a dynamic, AI-enhanced ecosystem. Our mission transcends merely selling radios; we are laying down the digital infrastructure for the 80% of the global workforce that operates away from desks. Joining Relay at this pivotal moment is thrilling, as we have recently earned the #175 spot on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. As a Strategic Account Manager, you will play a crucial role in cultivating and maintaining vital customer relationships for Relay. You will act as a strategic partner to both leaders and end users at deployment sites within our most prestigious accounts, including Fortune 50 companies. Your deep understanding of their specific use cases, performance metrics, business objectives, technology frameworks, and desired outcomes will be essential. Your aptitude for relationship management, effective internal and external communication, and data-driven performance measurement will significantly enhance long-term partnerships and maximize customer satisfaction. Success in this role will be measured by: High Net Promoter Scores (NPS) and product engagement Consistent, actionable feedback from deployment sites regarding product performance Identification of new stakeholders and product expansion opportunities through strong site-level relationships The capability to articulate client business priorities and how Relay aligns with and supports broader objectives Retention of clients and growth at the site level What You Will Do: Relationship Management: Develop and maintain trust-based relationships with key stakeholders across client organizations, from end users to management. Serve as the primary contact for all post-sales interactions, ensuring exceptional client satisfaction. Customer Advocacy & Growth: Actively seek opportunities for increasing product adoption and expansion within existing deployments. Represent client interests internally and collaborate with product, customer success, and support teams to ensure their success. Performance Management & Optimization: Monitor and analyze client usage, health metrics, and performance data to proactively identify trends, risks, and opportunities. Provide data-driven insights and recommendations to enhance client outcomes.

Rithum™ stands as the foremost trusted commerce network globally, enhancing the collaboration between brands, suppliers, and retailers to provide unparalleled e-commerce experiences. Our platform empowers brands and retailers to expedite growth, streamline operations across various channels, broaden product offerings, and maximize profit margins. Currently, over 40,000 companies rely on Rithum to expand their business across numerous channels, collectively generating over $50 billion in annual Gross Merchandise Value (GMV). Leveraging our commerce, marketing, and delivery solutions, our clients craft optimized consumer shopping journeys from start to finish.

Role overview Bandwidth Inc. is hiring a Senior Enterprise Account Manager based in Raleigh, NC. This role centers on growing revenue and deepening relationships with enterprise customers. The position requires leading strategic initiatives and maintaining regular communication with C-suite executives. What you will do Drive revenue growth within enterprise accounts Develop and sustain strong connections with key decision-makers, including C-level leaders Lead strategic projects that advance customer success and support lasting partnerships Requirements Background working with enterprise-level solutions Clear and effective communication skills, especially when working with executive stakeholders Proven ability to manage multiple priorities and deliver results in a client-facing capacity

Join us at the forefront of technology, where we are revolutionizing the data storage industry. Here, your innovative mindset will flourish, and you'll grow alongside one of the brightest teams in the sector.If you're eager to embrace limitless opportunities and make a significant impact, we invite you to become a part of our journey. THE ROLEAs a Technical Services Engineer - Portworx, you will be an essential bridge between our customers’ ambitious cloud-native goals and the flawless performance of the Portworx® by Pure Storage platform. Your expertise will be crucial in ensuring the success of extensive deployments across both public and private cloud environments, addressing complex technical challenges that directly affect business continuity. By collaborating closely with our Engineering and Product teams, you will advocate for the customer perspective, driving reliability and innovation within the Kubernetes ecosystem.WHAT YOU'LL DOOptimize Cloud-Native Resilience: Identify and remedy complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to guarantee high availability for customer application workflows.Drive Proactive Problem Resolution: Examine system logs and telemetry to replicate issues, collaborating with Engineering to devise long-term solutions and strategies that mitigate future outages.Champion Customer Success: Oversee the entire lifecycle of technical support cases, offering expert guidance during critical production phases and proofs of concept to ensure maximum customer satisfaction and platform adoption.Knowledge Leadership: Convert intricate technical resolutions into user-friendly documentation and internal knowledge base articles, accelerating future incident responses and empowering the global team.

At Centri Business Consulting, we pride ourselves on delivering top-tier advisory consulting services tailored to meet the unique needs of our clients. Our expertise spans across various domains including financial reporting, internal controls, technical accounting research, valuation, mergers & acquisitions, as well as tax, CFO, and HR advisory services. We cater to organizations of all sizes across diverse industries. From navigating complex technical accounting transactions to ensuring precise monthly financial reporting, our dedicated team possesses the specialized skills required to guarantee timely and accurate project completion.We are One Firm, One Team, and One Culture. This philosophy drives our commitment to fostering the best possible professional growth for each team member. You’re not just a number; you’re part of the Centri Family.Career Advancement:At Centri, your position is more than just a job; it’s a pathway to a rewarding career. We promote based on talent, not tenure, empowering our team members to take charge of their personal growth and career trajectory.

Join our dynamic team at American Iron and Metal as an Account Manager. In this pivotal role, you will foster strong relationships with our clients and ensure their needs are met with high-quality service. Your expertise will help drive our business forward and enhance customer satisfaction.

About the RoleWe are seeking a dynamic and results-oriented Territory Account Manager to spearhead customer acquisition efforts and cultivate lasting relationships with our esteemed portfolio of global pharmaceutical and biotech clients. Your role will be pivotal in driving expansion and revenue growth for our innovative solutions.Your ResponsibilitiesSales & Revenue Growth:Formulate and execute a strategic sales plan aligned with company objectives.Maintain a robust pipeline of potential clients through networking, referrals, and diligent industry research.Collaborate with Pre-Sales Product Specialists to deliver tailored product demonstrations that address specific customer requirements and workflows in CMC and associated fields.Work closely with the Marketing team to identify and develop new opportunities, creating engaging materials that foster meaningful discussions and stimulate territory growth.Craft comprehensive and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), emphasizing our value proposition and unique solutions.Engage with Product Specialists to gain insights into customer needs and devise optimal solution architectures that align with their scientific processes.Enhance business presence at key accounts, initiating new collaborations across pharmaceutical development and commercial manufacturing.Solution Mastery:Stay informed on our platform's features, functionality, and technical architecture.Develop and maintain expertise in pharmaceutical and biotechnology development workflows, especially in CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP).Keep abreast of industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS sector.Effectively communicate the platform's value proposition in the context of customer-specific scientific and business challenges.Content & Tool Development:Contribute to the creation of technical sales materials, including demo scripts, presentations, and FAQs.Identify opportunities to develop reusable solutions and best practices for common customer scenarios.Provide valuable feedback to Product and Engineering teams based on customer insights and market trends.Customer Engagement & Relationship Management:Build and nurture strong relationships with key stakeholders in client organizations, particularly within business, digital/IT, and operational roles in pharmaceutical development and manufacturing.

At Centri Business Consulting, we are dedicated to delivering exceptional advisory consulting services tailored to meet the unique needs of our clients. Our team excels in providing the expertise required for comprehensive reporting solutions. We specialize in financial reporting, internal controls, technical accounting research, valuation, mergers & acquisitions, and tax advisory services for companies across various industries. Our professionals are equipped to manage everything from complex technical accounting transactions to routine financial reporting, ensuring that projects are completed on time and with precision.We are One Firm, One Team, and One Culture. This philosophy drives our commitment to fostering the best professional environment possible, where you are valued as a member of the Centri family.Career Advancement:At Centri, we do not just offer jobs but career paths. Our promotion system is based on talent, not tenure, empowering our team to take charge of their professional growth.The Powered by Centri Senior Manager position primarily oversees the Financial Reporting and Technical Accounting services.

IXL Learning seeks a Key Account Manager to join the Raleigh, NC office. This position focuses on building and maintaining relationships with key clients while guiding complex projects from kickoff through completion. The Key Account Manager serves as the main point of contact for strategic accounts, ensuring communication stays clear between clients and internal teams. Responsibilities Develop and sustain strong connections with key clients. Oversee project execution, providing hands-on support to drive account performance and implementation. Act as the primary liaison for both internal stakeholders and external partners. Analyze account performance and contribute to ongoing improvement efforts. Work closely with other teams and partner with the sales field manager on strategic planning. Requirements Proactive, organized, and personable style when managing multiple accounts. Strong verbal and written communication abilities. Skilled in delivering clear, effective presentations. Self-motivated, with excellent interpersonal skills and a reputation for integrity. Comfortable working in a fast-paced setting. Location This role is based on-site at the Raleigh, NC office.

CapTech Consulting seeks a Senior Program Manager / Account Manager based in Raleigh. This position blends account management with oversight of project teams, requiring both relationship-building skills and a focus on successful project delivery. Key responsibilities Manage and strengthen client relationships, serving as a primary point of contact. Lead project teams to deliver solutions that align with client goals. Support a collaborative and positive team culture. Role focus This role centers on understanding client needs and ensuring that project outcomes meet expectations. The Senior Program Manager / Account Manager also plays a key part in guiding teams and maintaining open communication between clients and CapTech Consulting.

Join MaintainX, the premier mobile-first workflow management platform designed specifically for industrial and frontline workers. Our innovative IoT-enabled cloud-based solution streamlines maintenance, safety, and operation processes for equipment and facilities. Trusted by over 13,000 businesses, including industry leaders such as Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Michaels, and Shell, we are at the forefront of operational excellence. Following a successful Series C funding round, MaintainX has raised $104 million from top investors, including Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, alongside prominent CEOs from companies like GE, Twilio, Toast, and PagerDuty. We are seeking a passionate and experienced sales leader to enhance our Account Management team. Your primary focus will be to drive the success of our Emerging Market Account Managers through coaching, mentorship, and strategic guidance. You will play a critical role in establishing performance expectations, tracking progress, refining processes, and delivering regular feedback to elevate your team’s skills and attainment of targets.

Compass Surgical Partners stands as a premier, independent partner in the development and management of full-service ambulatory surgery centers (ASCs). We proudly collaborate with leading health systems, establishing a robust nationwide portfolio of ASC joint ventures with physicians and healthcare providers. With over 30 years of experience, our dedicated leadership team has successfully developed more than 250 ASCs, making us the preferred choice for high-performance surgical facilities. Our commitment to excellence and a flexible operating model allows us to foster strong partnerships that enhance the care experience for both patients and providers. Discover more at www.compass-sp.com.Role OverviewWe are on the lookout for a talented and experienced Accounts Payable Manager to spearhead and expand our accounts payable operations. In this pivotal role, you will ensure the precise and timely processing of invoices and vendor payments, while upholding robust financial controls and nurturing vendor relationships across our growing multi-location organization.As the AP Manager, you will be integral to facilitating an efficient month-end close process, maintaining reliable financial data, and enhancing the systems and processes that underpin accounts payable as Compass continues its growth trajectory.This role is situated in the Raleigh, NC area, offering a hybrid work arrangement with in-office collaboration from Monday to Tuesday and remote work from Wednesday to Friday.

Join 360 IT Professionals as a Technical Lead/Architect specializing in IBM DataCap and IBM Content Manager. In this pivotal role, you will lead technical initiatives, design innovative solutions, and ensure the successful implementation of data management systems to enhance operational efficiency.

The Hematology Clinical Account Manager (CAM) serves as the key point of contact for customers, driving sales demand through effective execution of marketing strategies and promotion of Sobi’s innovative products as guided by the Regional Sales Director. In this pivotal role, the CAM leverages extensive clinical knowledge to communicate the on-label benefits of Sobi’s offerings. As a sales leader, the CAM is tasked with achieving sales targets within their territory by implementing comprehensive Plan of Action (POA) strategies, delivering impactful sales messages, representing Sobi at local events, and consistently meeting or exceeding sales goals.*Please note this is a remote position, but candidates must reside within the territory (Raleigh, NC)Effectively represent Sobi’s products and services to a designated customer base, driving sales growth and achieving sales objectives while adhering to all corporate, PhRMA, and OIG guidelinesPossess a deep understanding of Sobi and competitor products within the therapeutic area, along with a thorough knowledge of relevant disease states.Develop and execute a territory business plan tailored to meet customer needs and attain sales targets, including regular analysis of sales data to prioritize physician outreach and ensure accurate reporting.Maintain strict compliance with all regulatory agencies and state and federal laws.Prepare and manage territory budget plans for customer interactions, local symposia, and other external expenses.Proactively identify and resolve issues while communicating effectively with sales and marketing management.Report adverse events to Sobi’s Drug Safety department according to established guidelines.Conduct all necessary administrative tasks, including timely reporting of call activities and customer information into the designated systems, as well as submitting expense reports.