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Experience Level
Experience
Qualifications
Minimum of 3 years of experience in SaaS with a focus on consulting, technical pre-sales, or solution engineering. Proven ability to convert ambiguous customer requirements into actionable technical solutions. Strong programming skills in languages such as Python, Go, C#, Node.js, and PowerShell. Experience in deploying cloud solutions, particularly on AWS or Azure (preferred). Familiarity with SaaS concepts including SDKs, APIs, and cloud computing. Exceptional organizational skills with a passion for project management. Understanding of Object-Oriented Programming principles. A commitment to efficiency and a dislike for repeating mistakes. Excellent communication skills with the ability to engage with customer executives and analysts. Proficiency in G-Suite, capable of conducting data analysis and creating complex spreadsheets. A natural curiosity for complex systems and strong problem-solving abilities. Preferred experience in a customer support or call center environment. A consultative selling approach to build rapport with customers. Capable of visual storytelling to convey complex information efficiently.
About the job
Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.
Create and maintain CI/CD pipelines for efficient Cloud Deployments.
Develop custom automation solutions using Lambda Functions or Azure Functions.
Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.
Oversee code repositories and conduct peer code reviews to ensure quality standards.
Maintain code hygiene and develop robust test cases for all solutions.
Provide mentorship and training to junior engineers within the team.
Work within Agile development frameworks to manage tasks effectively.
Utilize Jira for task management, ensuring readiness for each sprint.
Collaborate on proof of concept projects for strategic enterprise customers.
Partner closely with customers to design, document, and implement complex integrations.
Build and nurture strategic relationships with key contacts at major brands.
Demonstrate excellent time management skills, handling multiple tasks and projects concurrently.
Conduct analysis and audits on existing Helpshift implementations to identify areas for improvement.
Become proficient in Helpshift’s suite of administrative tools, including AI products and mission-critical support functions.
Work collaboratively with Account and Customer Success Managers to ensure overall customer satisfaction and success.
Continuously enhance the development process through improved documentation and customer-facing content.
About Helpshift
Helpshift is a leading provider of customer support solutions, leveraging advanced technology to enhance user experience and streamline support processes. Our innovative platform serves numerous high-profile brands, and we pride ourselves on fostering a collaborative environment that encourages growth and development.
Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.Create and maintain CI/CD pipelines for efficient Cloud Deployments.Develop custom automation solutions using Lambda Functions or Azure Functions.Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.Oversee code r…
Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements
This internship position is designed for candidates seeking valuable hands-on experience in the field.At Helpshift, we revolutionize customer service by uniting traditional support channels like email and phone with a modern, mobile-first approach. Our AI-driven platform allows companies to efficiently resolve customer issues, enhancing satisfaction across their user base. Leading brands such as Tencent, Supercell, and Coupons.com utilize Helpshift to deliver messaging-first customer support, reaching over 820 million active consumers monthly on two billion devices worldwide.As a member of our Customer Success Team, you will play a pivotal role in implementing solutions and ensuring customer satisfaction.
As an Implementation Lead at Ivalua, you will play a critical role in orchestrating the deployment of our innovative solutions. Your expertise will guide our clients through the implementation process, ensuring they derive maximum value from our products. You will be responsible for coordinating with cross-functional teams, managing project timelines, and delivering exceptional customer service throughout the project lifecycle.Your ability to lead teams, communicate effectively, and adapt to evolving project requirements will be key to your success in this role.
Role overview Nice Ltd. is seeking a Professional Services Engineer in Pune, India. This role centers on PL/SQL development and implementation consulting for client projects. The position involves working directly with clients to deliver tailored technical solutions that meet specific requirements. What you will do Develop and implement PL/SQL solutions based on client needs Collaborate with clients to gather requirements and provide effective technical support Assist in project execution, from initial planning through to final delivery Support client satisfaction and contribute to improved operational efficiency Location This position is based in Pune, India.
About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.
As an Implementation Success Manager at AppZen, you will play a crucial role in ensuring that our customers successfully implement and adopt our cutting-edge AI solutions. You will partner with clients to understand their unique needs, deliver tailored implementation strategies, and provide ongoing support to enhance user satisfaction and business outcomes.
While this role offers flexibility, our ideal candidate should be based in Pune to meet onsite work requirements.At Keywords Studios, we combine our passion for gaming, technology, and media to create a premier global services platform for the video games and entertainment industries. Our goal is to become the definitive provider of technical and creative services across diverse service lines, empowering leading content creators and publishers to harness our expertise throughout the lifecycle of interactive content.We are proud to be a trusted partner to many of the world's foremost video games and entertainment firms, collaborating from concept and development to live operations by leveraging the extensive range of our industry-leading service lines. Our partnerships enable our clients to remain agile and focused on delivering engaging experiences.At Keywords Studios, we value passionate, talented, and resourceful individuals. Human talent is our most significant asset, and we embrace diversity, celebrate uniqueness, and collaborate across over 70 facilities in 26 countries.Helpshift, a Keywords Studios company, is a leading AI-driven customer service platform utilized by some of the largest names in gaming, digital entertainment, and consumer technology. Helpshift empowers businesses to provide scalable, intelligent, and user-centric support experiences through conversational AI, automation, and live agent tools, serving millions of end-users worldwide. We are seeking an ambitious, experienced, and solutions-oriented individual who thrives in a fast-paced, cutting-edge technology environment to join our Implementations team.Keywords Studios is privately owned by an investor group led by EQT, alongside the Canada Pension Plan Investment Board and Temasek.For more information, visit www.keywordsstudios.com and www.helpshift.com.
Join us at tgs as we embark on an exciting initiative to build a dedicated team of HRIS Implementation Specialists across various specializations. This is an excellent opportunity for professionals eager to make a significant impact in the realm of Human Resource Information Systems (HRIS).If you are interested in being part of one of the following specialized openings, we encourage you to apply:Integrations & SecurityTime & Leave ManagementRecruitmentCompensationHuman Capital Management (HCM)Benefits & PayrollData & Document Migration
Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering
Smiths Group seeks an Engineer III specializing in CAD DGSS Engineering for its Pune location. This role centers on designing and developing solutions for a variety of engineering projects. Collaboration with other skilled professionals is a key part of daily work. Key responsibilities Design and develop engineering solutions using CAD tools Participate in projects that require both technical skills and effective teamwork Offer ideas and technical input to support ongoing engineering initiatives Requirements Motivated and proactive approach to solving engineering challenges Interest in advanced CAD and DGSS systems Strong commitment to collaboration and knowledge sharing with colleagues
Join AppZen as a Release Engineer. We are searching for a motivated individual with 3-4 years of experience to become an integral part of our Release Engineering team. The selected candidate will play a key role in enhancing release automation, managing release pipelines, and ensuring the seamless delivery of software releases. The ideal candidate should possess strong scripting skills (preferably in Groovy and Python), have a solid understanding of release processes, and be proficient with tools such as Jira, Jenkins, and ArgoCD.
Join Applus+ IDIADA as a Homologation Engineer, where you will play a crucial role in ensuring that our automotive products meet regulatory standards. You will be responsible for conducting tests, preparing documentation, and collaborating with cross-functional teams to ensure compliance and quality assurance.
We are seeking a motivated and talented Engineer III to join our CAD Filtration Engineering team. In this role, you will leverage your engineering skills to contribute to innovative filtration solutions that meet our clients' needs. You will work collaboratively with cross-functional teams, utilizing advanced CAD software to design and optimize filtration systems.
Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.
Join Konecranes as a Design Engineer specializing in Ex-Proof Order Engineering. In this role, you will be responsible for designing and developing engineering solutions that meet stringent safety and reliability standards for explosive environments. You will collaborate with cross-functional teams to ensure that our products not only meet customer expectations but also adhere to industry regulations.
Technical Consultant for Microsoft Dynamics 365 CE – 5 to 7 Years Experience:Lead the implementation of Dynamics CE across all project stages, from initial discovery to final deployment.Oversee project challenges and risks to ensure timely and budget-compliant delivery that aligns with client expectations.Facilitate data-driven discussions with clients during discovery sessions.Collaborate with the Development Team to design and execute system architecture, including specifications for custom code and data migration needs.Provide comprehensive end-user training and develop knowledge transfer documentation.Establish and enhance standards and tools for CE implementation.Deliver tailored technology demonstrations to clients.Address various data-related issues and analytical requirements.Possess extensive knowledge of Dynamics and Power Platform.Familiarity with Dynamics Sales, Customer Service, Field Service, and Project Service.Proficient in ASP.NET/.NET Core, JavaScript, CRM 365 SDK, HTML/CSS.Capable of creating Technical Specifications from functional requirements.Strong understanding of Power Platform architecture and integration mechanisms.Customize Dynamics CRM solutions based on customer specifications.Develop modern web applications integrated with the Power Platform using ASP.NET, AngularJS, and Web API.Set up a custom code repository for team collaboration.Configure DevOps pipelines for solution migration.Design and document integration strategies, data migration protocols, and ALM strategies.Experience with analyzing Salesforce business processes and developing migration strategies for Dynamics.Ensure code coverage and unit tests for all components and functionalities.Conduct unit testing for newly developed features.
We are seeking a highly skilled and motivated Control Engineer to join our dynamic team. As a Control Engineer, you will play a pivotal role in designing, implementing, and optimizing control systems for a variety of applications. Your expertise will help ensure the efficiency and reliability of our engineering projects.The ideal candidate will possess strong analytical skills, a thorough understanding of control theory, and experience with automation systems. If you are passionate about engineering and looking to contribute to innovative projects, we would love to hear from you!
Join our innovative team at Weblee Technologies as an Electrical Engineer. In this role, you will contribute to the design, development, and testing of electrical systems and components. You will collaborate with cross-functional teams to ensure the successful delivery of projects while adhering to industry standards and practices.
Join our dynamic team at Integrichain as a Senior Database Engineer within our Platform Engineering department. In this role, you will leverage your extensive experience with database management and engineering to enhance our platform's performance and reliability. You will work collaboratively with cross-functional teams to design, implement, and optimize database solutions that meet the evolving needs of our business.
Design and implement Infrastructure-as-Code (IaC) solutions utilizing Terraform, CDK, or Pulumi.Create and maintain CI/CD pipelines for efficient Cloud Deployments.Develop custom automation solutions using Lambda Functions or Azure Functions.Demonstrate proficiency in programming languages including Python, JavaScript, Bash, PowerShell, and C#.Oversee code r…
Keywords International is looking for an Implementation Engineering Manager to guide its engineering team in Pune. This position centers on managing the execution of multiple engineering projects, keeping them on schedule and up to quality standards. Role overview The Implementation Engineering Manager will coordinate project delivery, working closely with cross-functional groups to support project goals. The role requires attention to both technical outcomes and process improvement. What you will do Oversee the implementation of engineering projects from planning through delivery Ensure projects meet established quality benchmarks and deadlines Work with teams across departments to develop solutions and streamline operations Requirements Experience leading engineering teams Strong project management skills Ability to collaborate with diverse teams and drive process improvements
This internship position is designed for candidates seeking valuable hands-on experience in the field.At Helpshift, we revolutionize customer service by uniting traditional support channels like email and phone with a modern, mobile-first approach. Our AI-driven platform allows companies to efficiently resolve customer issues, enhancing satisfaction across their user base. Leading brands such as Tencent, Supercell, and Coupons.com utilize Helpshift to deliver messaging-first customer support, reaching over 820 million active consumers monthly on two billion devices worldwide.As a member of our Customer Success Team, you will play a pivotal role in implementing solutions and ensuring customer satisfaction.
As an Implementation Lead at Ivalua, you will play a critical role in orchestrating the deployment of our innovative solutions. Your expertise will guide our clients through the implementation process, ensuring they derive maximum value from our products. You will be responsible for coordinating with cross-functional teams, managing project timelines, and delivering exceptional customer service throughout the project lifecycle.Your ability to lead teams, communicate effectively, and adapt to evolving project requirements will be key to your success in this role.
Role overview Nice Ltd. is seeking a Professional Services Engineer in Pune, India. This role centers on PL/SQL development and implementation consulting for client projects. The position involves working directly with clients to deliver tailored technical solutions that meet specific requirements. What you will do Develop and implement PL/SQL solutions based on client needs Collaborate with clients to gather requirements and provide effective technical support Assist in project execution, from initial planning through to final delivery Support client satisfaction and contribute to improved operational efficiency Location This position is based in Pune, India.
About CertifyOS:At CertifyOS, we are revolutionizing healthcare by constructing the essential infrastructure that drives the next wave of provider data solutions. Our platform serves as the definitive source for provider data, ensuring unmatched accessibility and reliability, making information actionable for the entire healthcare landscape.What distinguishes us? Our state-of-the-art, API-centric, and UI-neutral provider network management platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct connections to hundreds of primary data sources, we possess a unique advantage in enhancing visibility across the entire provider management spectrum. Our team boasts over 25 years of combined expertise in crafting provider data systems at Oscar Health, and we are supported by premier venture capitalists who align with our ambitious vision of creating a transformative healthcare cloud that eliminates barriers to provider data.However, our strength lies not just in technology but in the people who drive it. At CertifyOS, we nurture a meritocratic environment where every contribution is acknowledged and celebrated. Built on the pillars of trust, transparency, and accountability, we actively challenge conventional wisdom. We invite purpose-driven individuals like you to join us in this exciting journey as we redefine the landscape of healthcare data infrastructure.About the Role:In this critical position, you will spearhead the implementation and onboarding processes for new client partners at CertifyOS, as well as support existing clients looking to broaden their service offerings. You will engage with multiple clients, collaborate intensively with partner teams, and implement standardized processes to ensure the successful deployment of the CertifyOS product and its associated services. Your contributions will be vital in delivering a seamless client experience and facilitating their success.
As an Implementation Success Manager at AppZen, you will play a crucial role in ensuring that our customers successfully implement and adopt our cutting-edge AI solutions. You will partner with clients to understand their unique needs, deliver tailored implementation strategies, and provide ongoing support to enhance user satisfaction and business outcomes.
While this role offers flexibility, our ideal candidate should be based in Pune to meet onsite work requirements.At Keywords Studios, we combine our passion for gaming, technology, and media to create a premier global services platform for the video games and entertainment industries. Our goal is to become the definitive provider of technical and creative services across diverse service lines, empowering leading content creators and publishers to harness our expertise throughout the lifecycle of interactive content.We are proud to be a trusted partner to many of the world's foremost video games and entertainment firms, collaborating from concept and development to live operations by leveraging the extensive range of our industry-leading service lines. Our partnerships enable our clients to remain agile and focused on delivering engaging experiences.At Keywords Studios, we value passionate, talented, and resourceful individuals. Human talent is our most significant asset, and we embrace diversity, celebrate uniqueness, and collaborate across over 70 facilities in 26 countries.Helpshift, a Keywords Studios company, is a leading AI-driven customer service platform utilized by some of the largest names in gaming, digital entertainment, and consumer technology. Helpshift empowers businesses to provide scalable, intelligent, and user-centric support experiences through conversational AI, automation, and live agent tools, serving millions of end-users worldwide. We are seeking an ambitious, experienced, and solutions-oriented individual who thrives in a fast-paced, cutting-edge technology environment to join our Implementations team.Keywords Studios is privately owned by an investor group led by EQT, alongside the Canada Pension Plan Investment Board and Temasek.For more information, visit www.keywordsstudios.com and www.helpshift.com.
Join us at tgs as we embark on an exciting initiative to build a dedicated team of HRIS Implementation Specialists across various specializations. This is an excellent opportunity for professionals eager to make a significant impact in the realm of Human Resource Information Systems (HRIS).If you are interested in being part of one of the following specialized openings, we encourage you to apply:Integrations & SecurityTime & Leave ManagementRecruitmentCompensationHuman Capital Management (HCM)Benefits & PayrollData & Document Migration
Role Overview Smiths Group plc is hiring an Engineer II for the DGSS Engineering team in Pune. This position focuses on strengthening engineering processes and supporting technical improvements across the group. What You Will Do Work with cross-functional teams to improve and implement engineering processes Contribute to solutions that raise quality and efficiency standards Support ongoing technical initiatives within DGSS Engineering
Smiths Group seeks an Engineer III specializing in CAD DGSS Engineering for its Pune location. This role centers on designing and developing solutions for a variety of engineering projects. Collaboration with other skilled professionals is a key part of daily work. Key responsibilities Design and develop engineering solutions using CAD tools Participate in projects that require both technical skills and effective teamwork Offer ideas and technical input to support ongoing engineering initiatives Requirements Motivated and proactive approach to solving engineering challenges Interest in advanced CAD and DGSS systems Strong commitment to collaboration and knowledge sharing with colleagues
Join AppZen as a Release Engineer. We are searching for a motivated individual with 3-4 years of experience to become an integral part of our Release Engineering team. The selected candidate will play a key role in enhancing release automation, managing release pipelines, and ensuring the seamless delivery of software releases. The ideal candidate should possess strong scripting skills (preferably in Groovy and Python), have a solid understanding of release processes, and be proficient with tools such as Jira, Jenkins, and ArgoCD.
Join Applus+ IDIADA as a Homologation Engineer, where you will play a crucial role in ensuring that our automotive products meet regulatory standards. You will be responsible for conducting tests, preparing documentation, and collaborating with cross-functional teams to ensure compliance and quality assurance.
We are seeking a motivated and talented Engineer III to join our CAD Filtration Engineering team. In this role, you will leverage your engineering skills to contribute to innovative filtration solutions that meet our clients' needs. You will work collaboratively with cross-functional teams, utilizing advanced CAD software to design and optimize filtration systems.
Smiths Group seeks an Engineer II specializing in Regulatory Engineering for its Pune location. This role centers on supporting regulatory compliance and contributing to various engineering projects, ensuring products meet required standards and regulations. Key responsibilities Participate in engineering projects with attention to regulatory requirements Work alongside teams to verify that products comply with applicable standards Assist in preparing documentation and managing processes tied to product compliance Team impact This team plays a part in delivering solutions that enhance product safety and performance. The work supports both compliance and the overall quality of products released to the market.
Join Konecranes as a Design Engineer specializing in Ex-Proof Order Engineering. In this role, you will be responsible for designing and developing engineering solutions that meet stringent safety and reliability standards for explosive environments. You will collaborate with cross-functional teams to ensure that our products not only meet customer expectations but also adhere to industry regulations.
Technical Consultant for Microsoft Dynamics 365 CE – 5 to 7 Years Experience:Lead the implementation of Dynamics CE across all project stages, from initial discovery to final deployment.Oversee project challenges and risks to ensure timely and budget-compliant delivery that aligns with client expectations.Facilitate data-driven discussions with clients during discovery sessions.Collaborate with the Development Team to design and execute system architecture, including specifications for custom code and data migration needs.Provide comprehensive end-user training and develop knowledge transfer documentation.Establish and enhance standards and tools for CE implementation.Deliver tailored technology demonstrations to clients.Address various data-related issues and analytical requirements.Possess extensive knowledge of Dynamics and Power Platform.Familiarity with Dynamics Sales, Customer Service, Field Service, and Project Service.Proficient in ASP.NET/.NET Core, JavaScript, CRM 365 SDK, HTML/CSS.Capable of creating Technical Specifications from functional requirements.Strong understanding of Power Platform architecture and integration mechanisms.Customize Dynamics CRM solutions based on customer specifications.Develop modern web applications integrated with the Power Platform using ASP.NET, AngularJS, and Web API.Set up a custom code repository for team collaboration.Configure DevOps pipelines for solution migration.Design and document integration strategies, data migration protocols, and ALM strategies.Experience with analyzing Salesforce business processes and developing migration strategies for Dynamics.Ensure code coverage and unit tests for all components and functionalities.Conduct unit testing for newly developed features.
We are seeking a highly skilled and motivated Control Engineer to join our dynamic team. As a Control Engineer, you will play a pivotal role in designing, implementing, and optimizing control systems for a variety of applications. Your expertise will help ensure the efficiency and reliability of our engineering projects.The ideal candidate will possess strong analytical skills, a thorough understanding of control theory, and experience with automation systems. If you are passionate about engineering and looking to contribute to innovative projects, we would love to hear from you!
Join our innovative team at Weblee Technologies as an Electrical Engineer. In this role, you will contribute to the design, development, and testing of electrical systems and components. You will collaborate with cross-functional teams to ensure the successful delivery of projects while adhering to industry standards and practices.
Join our dynamic team at Integrichain as a Senior Database Engineer within our Platform Engineering department. In this role, you will leverage your extensive experience with database management and engineering to enhance our platform's performance and reliability. You will work collaboratively with cross-functional teams to design, implement, and optimize database solutions that meet the evolving needs of our business.
Mar 31, 2026
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