AI Business Analyst / Consultant

Join metromakro as an AI Business Analyst / Consultant, where you will leverage cutting-edge technology to drive business insights and strategic decision-making. In this dynamic role, you will collaborate with cross-functional teams to analyze complex datasets and develop actionable recommendations that enhance business performance.

At NiCE, we constantly push the boundaries of what’s possible. Our ambition drives us to be game changers, and we are committed to winning. We set the highest standards and surpass them. If you share our vision and passion, we have an incredible career opportunity waiting for you.AI Business Consultant - AI Center of Excellence | Pune, India (Global Coverage)Role Overview:The AI Business Consultant plays a crucial role in our Customer Services Automation AI Center of Excellence. As NICE expands AI adoption across our global enterprise clientele, you will be at the heart of executing strategies and generating insights within the AI Center of Excellence. Collaborating across various regions, your mission will be to ensure that AI solutions transition from deployment to trusted, sustainable, and value-driven utilization.This position is tailored for seasoned consultants eager to work at the crossroads of AI, contact center operations, and measurable business outcomes, taking full responsibility for the success of AI adoption.Your Impact:Champion AI Adoption and StabilizationFacilitate AI adoption and post-deployment stabilization for a diverse global portfolio of enterprise clients.Implement adoption playbooks in collaboration with regional consultants across EMEA, APAC, and North America.Lead initiatives that foster ongoing usage, trust, and behavioral change.Enhance AI PerformanceProvide hands-on optimization of AI outcomes, including prompt engineering, knowledge alignment, and workflow tuning.Support Behavioral User Acceptance Testing (UAT) by validating user acceptance, workflow fit, and AI trust indicators.Identify early adoption risks and corrective measures through the analysis of usage, operational, and behavioral data.Analyze and Operationalize InsightsInvestigate AI usage patterns, contact center KPIs, and operational signals to uncover optimization opportunities.Create adoption scorecards and insight summaries for customer-facing teams and internal leadership.Transform data into actionable recommendations that enhance efficiency, quality, and AI ROI.Collaborate and Lead Without AuthorityWork closely with regional consultants, delivery teams, and operations leaders to ensure aligned execution.Conduct remote working sessions with supervisors and operations teams to reinforce best practices.

At Nice Ltd., we constantly push boundaries and embrace challenges without limits. Our ambition drives us to be game changers in the industry, and we strive for excellence in everything we do. If you share our passion for innovation and success, we invite you to explore this extraordinary career opportunity. What is This Role About? This Manager, Business Consulting (AI Adoption) position is a critical leadership role within our Customer Services Automation AI Center of Excellence. You will spearhead a team dedicated to fostering measurable adoption, utilization, and business impact within our AI customer community.This role focuses on people leadership, ensuring customers derive ongoing benefits and operational success from AI solutions such as Copilot, AutoSummary, Autopilot, and Conversational AI. You will collaborate across various functions, including Customer Success, Product, Delivery, Sales, and Engineering, to develop scalable frameworks for global AI adoption. This position emphasizes business outcomes, workflow integration, and value realization rather than mere feature enablement. How Will You Make an Impact? As the Manager of Business Consulting, you will:Lead and nurture a team of AI Adoption Consultants.Drive adoption and consumption outcomes across a portfolio of enterprise AI customers.Develop and refine repeatable adoption playbooks, scorecards, and operational rhythms.Collaborate with internal teams to eliminate obstacles and speed up customer time-to-value.Translate AI usage into tangible business value, operational KPI improvements, and compelling narratives for executives.Team LeadershipManage, coach, and enhance the capabilities of a team of AI Adoption Consultants.Set clear expectations and maintain high-quality standards to foster a performance-driven culture.Support recruitment, onboarding, skill enhancement, and talent development.Ensure team activities align with customer outcomes and business objectives.AI Adoption & Value RealizationLead the adoption strategy for a portfolio of enterprise AI customers.Ensure customers meet usage targets and achieve measurable business impacts.Identify gaps in adoption, usage risks, and underutilization patterns.

Role overview Nice Systems Ltd. seeks a Senior Business Analyst for its Pune, India office. This role centers on developing business solutions and improving operational efficiency. The analyst partners with stakeholders to understand needs, review current processes, and deliver insights that advance company objectives. What you will do Work with stakeholders to gather and clarify business requirements Examine existing processes to spot opportunities for improvement Convert business needs into clear, actionable recommendations Serve as a bridge between IT and business teams, ensuring technology supports business goals Role impact This position plays a key part in aligning technology solutions with business priorities, ensuring practical outcomes that support strategic direction.

Welcome to Blue Altair!About Blue Altair:Have you ever considered your contribution to the future of AI?At Blue Altair, we view each of our employees as a unique star—radiating diverse talents that shine brightly. Just as stars brighten the dark sky, our team members illuminate the business and technology landscape with their skills, creativity, and commitment.Founded in 2015, Blue Altair is a forward-thinking consulting firm known for leveraging cutting-edge technologies to facilitate AI integration and enhance digital success for our clients. Our comprehensive services encompass Assessment and Strategy, Technology Implementation, and Managed Services across domains such as API Management, Integration, Data Management, Digital Application Development, and Artificial Intelligence. Our dedication to excellence in program and project management, business analysis, and quality assurance ensures that we consistently surpass industry benchmarks for project success.Joining Blue Altair means becoming part of a dynamic, vibrant team that champions digital transformation and empowers clients to embark on their AI journey. Regardless of your specific role, you will play a vital part in shaping the digital landscape and making a significant impact.If you're a star eager to shine even brighter, we look forward to meeting you. Join us at Blue Altair—where we are not only transforming businesses but also crafting the AI universe one star at a time!

Join Capco, a global technology and consulting firm dedicated to the financial services industry, as a Product Manager / Technical Business Analyst. In this role, you will spearhead the development of innovative products and solutions, working closely with clients to understand their needs and translate them into actionable strategies.As a Product Manager / Tech BA, you will manage product lifecycle processes, collaborate with cross-functional teams, and ensure that deliverables meet the highest standards of quality. Your analytical skills will enable you to gather requirements, conduct market research, and develop product roadmaps that align with Capco’s strategic objectives.

OpenGov stands at the forefront of AI-driven and ERP solutions tailored for local and state governments across the United States. With over 2,000 municipalities, state agencies, school districts, and special districts leveraging the OpenGov Public Service Platform, we empower organizations to operate efficiently, embrace change, and enhance public trust. Our suite of leading products encompasses enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and transparency initiatives. Together, these solutions form the OpenGov ERP, enabling public sector entities to concentrate on their core objectives and maximize ROI. Discover our mission to cultivate more accountable government and our vision for high-performance governance in every community at OpenGov.com.Position Overview:We are seeking a skilled Business Systems Analyst specializing in Salesforce to enhance the configuration, upkeep, and ongoing improvement of our Salesforce platform and integrated go-to-market systems. This Pune-based position is perfect for professionals with robust Salesforce expertise who are enthusiastic about thriving in a collaborative and impactful setting.Key Responsibilities:System Administration: Oversee users, roles, profiles, forecasts, territory management, and permission sets within the Salesforce ecosystem.Salesforce CPQ & Sales/Service Cloud: Hands-on experience in configuring and customizing Salesforce (Sales Cloud, Service Cloud, CPQ) alongside integrated ERP systems (like NetSuite) for global go-to-market operations.Configuration & Automation: Develop and sustain automation using user-friendly tools such as Flows, Lightning App Builder, and Approval processes. Capable of configuring and maintaining GTM tools like Marketo, Outreach, Leandata, Gong, etc.Salesforce Agentforce/AI: Proficiency in configuring and implementing AI-driven development solutions.Data Management: Execute data migration, cleansing, and manipulation utilizing Data Loader and other tools, ensuring data integrity through validation rules and duplicate management.DevOps: Employ Git/DevOps tools for managing environments (from Sandbox to Production deployments).Security: Safeguard data and system integrity, governance, and security, with knowledge of Salesforce Shield.Project Management: Handle and resolve end-user support tickets efficiently.

About the RoleJoin Syngenta Group as a seasoned Business Consultant and play a pivotal role in designing, delivering, and implementing innovative solutions that redefine our global operations. This dynamic position involves comprehensive engagement from concept through deployment, bridging finance, technology, and business transformation.Your Key ResponsibilitiesSolution Design & DeliveryLead the end-to-end design and delivery process for both small and large-scale business needs in accordance with Syngenta's GSM standards.Facilitate fit-gap analysis sessions with stakeholders, researching processes and gathering essential requirements.Draft detailed Business Requirement Specifications (BRS) and critically assess solution designs.Collaborate with System Implementation partners and Application Support teams to ensure successful project delivery.Stakeholder Management & IntegrationServe as the liaison between business users, the IS organization, Business Architecture, and cross-functional teams.Oversee integration across Production & Supply, Sales & Distribution, MDM, and Data & Information teams.Review and endorse critical deliverables, including Solution Design Documents, FRS, and Testing Plans.Implementation Leadership & SupportProvide ongoing support for minor change deliveries.Conduct User Acceptance Testing (UAT) and user training sessions.Monitor and resolve hypercare issues following deployment.Engage with cutting-edge technologies.Your QualificationsEssential Experience8+ years of practical experience in Finance and Procurement processes, including:Invoice-to-Pay (I2P), Order-to-Cash (OTC)Accounts Payable & Receivable, General LedgerInternal & External Reporting, TreasuryCosting, FP&A, Asset Accounting, Profit Centre AccountingMaterials Management & ProcurementTechnical SkillsExtensive experience with SAP Finance, Controlling, and Procurement implementations.Strong knowledge of SAP module integration (FI, CO, MM with other modules).Proficient in writing Functional Specifications for ABAP objects (Reports, Interfaces, Enhancements, Forms, Workflows).Thorough understanding of the Software Development Life Cycle.Leadership & InitiativeProven track record in leading Automation projects successfully.Demonstrate initiative and capability to drive projects independently.Strong skills in stakeholder management and teamwork.

Role overview Nice Ltd. seeks a Business Analyst Specialist based in Pune, India. The position centers on using data to guide business decisions and strengthen operational strategy. Key responsibilities Collaborate with various departments to gather and review business data Analyze complex data sets to identify trends and patterns Translate findings into clear, practical recommendations Contribute data-driven insights to support strategic initiatives

The AI Presales Consultant role at Nice centers on connecting with clients to identify their business needs and showing how the company’s AI solutions can address those challenges. This position is based in Pune, India. Role overview Success in this role means combining technical expertise with strong communication skills. The consultant works directly with customers, listening to their goals and explaining how Nice’s AI products can support those objectives. What you will do Engage with clients to understand their requirements and business context Demonstrate the capabilities of Nice’s AI technologies Translate technical features into clear business value for customers Requirements Technical knowledge of AI solutions Strong customer engagement and communication skills

Join our dynamic team at CloudMoyo as a Senior Business Analyst & Product Owner. In this pivotal role, you will leverage your analytical expertise to drive product development and enhance user experience. Your insights will be crucial in shaping our product strategies and aligning them with customer needs.

Amol Technologies is seeking a motivated and detail-oriented Senior Business Analyst to join our dynamic team in Pune. In this pivotal role, you will leverage your analytical skills to drive business solutions and optimize processes. You will collaborate with stakeholders across various departments to identify requirements, analyze data, and implement effective strategies for improved business outcomes.

At NICE, we embrace challenges without limits. We strive for excellence and aim to be the game changers in our industry. If you share our passion for innovation and success, we invite you to explore an extraordinary career opportunity with us that will ignite your professional journey. What is this role about?We are on the lookout for a highly experienced Business Consultant to join our Global Cloud Services team at NICE Actimize. This position focuses on comprehensive business development and consultative services aimed at financial crime solutions. You will play a pivotal role in driving business transformation, enhancing the adoption of NICE Actimize technologies, and delivering tangible results through our Business Consulting methodology.How will you contribute?You will work collaboratively with account teams, clients, and internal stakeholders to broaden our Cloud Professional Services presence. Your expertise will steer clients through transformative initiatives, while your leadership will ensure the seamless execution of consulting engagements.Key Responsibilities:Drive growth opportunities and support go-to-market strategies for Cloud ServicesServe as a trusted advisor throughout the customer lifecycleIdentify upsell and cross-sell opportunities within existing accountsLead and manage consulting engagements across global teamsProvide direct and indirect consulting tailored to client needsMentor team members and uphold quality assurance standardsDevelop actionable implementation plansDeliver consulting services in financial crime prevention and performance improvementEnsure measurable business impact and ROI for clientsPromote NICE Actimize solutions in collaboration with product and sales teamsBuild relationships within the partner ecosystem

As a Business Analyst at Custom Soft, you will play a vital role in understanding and analyzing client requirements to deliver cutting-edge software solutions. Your responsibilities will include:Gathering and analyzing client requirementsPerforming technical estimationsCreating Work Breakdown Structures (WBS)Developing Technology Architecture Diagrams and System Flow DiagramsWriting case studies and various pre-sale documentationPreparing technical PowerPoint presentationsTo excel in this role, you should possess strong written and verbal communication skills, along with a solid understanding of various technologies such as .NET, PHP, Android, MySQL, and SQL Server.

Join our innovative team at T-Systems ICT India Pvt. Ltd. as a Business Consultant specializing in Application Development and Management. We are looking for a skilled Presales Consultant/Analyst who excels in crafting detailed solutions for RFPs (Request for Proposals) as well as proactive opportunities in application development. You will work collaboratively with sales teams, technical experts, and clients to design, propose, and deliver application development solutions tailored to meet client needs while aligning with our company’s expertise. Industry Verticals: Oil & Gas, Retail, Energy and Utilities Key Responsibilities:Manage New Customer Requests:Handle and process RFIs/RFPs for low-risk opportunities, ensuring timely responses.Evaluate requests within the scope of low-risk opportunities.Oversee Existing Contracts:Respond to customer inquiries and requests under current frame contracts.Maintain contractual compliance and follow internal protocols.Document Translation:Translate documentation between German and English for client submissions.Ensure accuracy and linguistic consistency in solution documents.Prepare Submission Documents:Compile and prepare necessary documentation for proposals and bids.Create customized solution descriptions that cater to client specifications.Conduct pricing and cost calculations using CPQ tools.Define delivery models and partnerships for proposed solutions.Internal Collaboration:Work closely with Deal Managers and Service Delivery Managers to finalize proposals.Secure required internal approvals following organizational guidelines.CRM Management (Preferred Skill):Manage sales opportunities within the CRM system (e.g., Salesforce).Ensure timely updates and thorough documentation of opportunities.Adhere to established processes for opportunity lifecycle management.Your Profile:To excel in this role, you should possess:6-9 years of relevant experience in presales, bid management, or business analysis.Exceptional analytical, organizational, and communication skills.Proficiency in MS Office Suite (Word, Excel, PowerPoint); familiarity with Salesforce and CPQ tools is advantageous.A solid understanding of the IT services and solutions landscape.Ability to thrive in a fast-paced, deadline-driven environment.A Bachelor’s or Master’s degree in Business, Technology, or a related field.

Join Syngenta Group as a Business Consultant, where you will play a pivotal role in shaping strategic initiatives that drive growth and innovation. In this dynamic position, you will work closely with cross-functional teams to analyze business needs, develop actionable strategies, and implement solutions that enhance operational efficiency. Your expertise will be crucial in delivering insights that guide decision-making and foster a culture of continuous improvement.

At Nice, we break new ground and redefine what's possible. We are driven by ambition and innovation, striving to set the highest standards in our industry. If you're looking for a career that ignites your passion and challenges your limits, you've come to the right place.What does the role entail?We are in search of an accomplished and client-focused Financial Crime Compliance (FCC) Business Consultant to collaborate with the Director of Professional Services. Your mission will be to lead transformative engagements that deliver substantial outcomes within our Intelligence Driven Operations Services (IDOS). This position requires a blend of business analysis, FCC operational expertise, and client advisory, ensuring operational excellence in KYC, Transaction Monitoring, and Screening environments.Your impact will be significant:Facilitate workshops with clients to gather business requirements and define transformation goals.Map current and future processes for KYC, Transaction Monitoring, Screening, and Investigations.Conduct operational assessments aligning with technology implementations and service transitions.Enhance alert triage and investigation workflows for optimal efficiency.Develop improved operating models that boost efficiency, governance, and adherence to service level agreements (SLAs).Spot opportunities to integrate automation and AI for increased operational effectiveness and enhanced user experience.Champion user adoption initiatives and coordinate stakeholder alignment sessions.Create business requirements documents (BRDs), functional specifications, and other implementation artifacts.Collaborate with Product, Technology, and Delivery teams to ensure solutions meet operational needs.Identify operational risks, regulatory challenges, and control deficiencies.Provide expert guidance to senior client stakeholders.Create high-level reports and transformation roadmaps for executive review.Travel globally as required for workshops and client engagements.

Join Syngenta as a seasoned Business Consultant and play a vital role in designing, delivering, and deploying innovative solutions that will revolutionize our global operations. This multifaceted position involves full-spectrum engagement from concept to execution, merging finance, technology, and business transformation.Key Responsibilities:Lead the comprehensive design and implementation of solutions addressing diverse business needs in accordance with Syngenta's GSM standards.Facilitate fit-gap analysis sessions with stakeholders, performing in-depth process research and requirement gathering.Create detailed Business Requirement Specifications (BRS) and evaluate solution designs for efficacy.Collaborate with System Implementation partners and Application Support teams to guarantee effective delivery.Stakeholder Management & Integration:Serve as the liaison among business users, the IS organization, Business Architecture, and cross-tower teams.Oversee integration points across Production & Supply, Sales & Distribution, MDM, and Data & Information teams.Review and endorse essential deliverables such as Solution Design Documents, Functional Requirement Specifications (FRS), and Testing Plans.Implementation Leadership & Support:Provide ongoing support for minor change delivery.Conduct User Acceptance Testing (UAT) and training sessions for business users.Monitor and resolve any hypercare issues following deployment.Engage with advanced technologies to enhance operational efficiencies.

We are seeking a skilled Business Analyst to join our Customer Operations team at Assent. In this role, you will play a crucial part in analyzing and optimizing operational processes to enhance customer satisfaction and drive efficiency. You will collaborate with cross-functional teams to identify opportunities for improvement and implement data-driven solutions.

Join Capco as a Business Analyst specializing in Data & Technology for our Private Banking division. In this role, you will be a critical part of our team, driving data-driven decision-making and ensuring that our technology solutions align with our clients' needs. Your analytical skills will be key in interpreting complex data sets and delivering actionable insights.Your responsibilities will include collaborating with stakeholders to gather requirements, analyzing data trends, and developing strategies to enhance our banking services. You will also be responsible for preparing detailed reports and presentations to communicate findings effectively.