Qualifications
Key ResponsibilitiesEngage customers with exceptional serviceGreet and assist customers in the storeProvide accurate information on product features, pricing, and after-sales servicesAnswer customer inquiries and conduct product comparisonsCross-sell products and ensure shelves are stockedManage merchandise returnsCollaborate with team members to deliver outstanding service, especially during busy periodsInform customers about discounts and promotionsProvide feedback to the Store Manager on customer experiencesStay informed about new products and servicesDeliver a variety of items to designated locations following set routesLoad, unload, and operate delivery vehicles safelyRequest feedback on services and address any complaintsCommunicate new product information to customersAdhere to DOT regulations and safety standardsRequirementsPrior experience in the outdoor supply industry is preferredAbility to work on your feet for extended periods and perform physical tasks such as lifting, stooping, and squattingExperience operating delivery vehicles like an Isuzu NRR 650 or similarStrong customer orientation and adaptability to various customer personalitiesEffective multitasking and time management skillsBasic math proficiencyMust be able to lift 50-70 poundsExcellent communication skills for building rapport with customersAbility to thrive in fast-paced environments
About the job
Join our team at Ewing Irrigation & Landscape Supply, Branch #137 in Prescott Valley, Arizona, as a Customer Service Associate and Delivery Driver. We are dedicated to providing exceptional service and timely delivery of our products to ensure customer satisfaction. In this role, you will represent our company in a professional manner, helping to enhance profitability and customer loyalty.
We seek candidates with strong communication skills who excel at creating a welcoming atmosphere for our customers. You will identify client needs, respond to inquiries about our products and services, and recommend suitable solutions. A positive attitude and proactive approach to resolving customer concerns will be key to your success in this position.
About Ewing Irrigation & Landscape Supply
Ewing Irrigation & Landscape Supply is a leading distributor of irrigation and landscape products, dedicated to providing innovative solutions and exceptional customer service in the outdoor supply industry.