Business Systems Analyst 2

Join Berkshire Hathaway Homestate Companies, a leader in the Workers Compensation Division, as an IT Business Systems Analyst II. In this pivotal role, you will act as a vital link between our IT department and various business units, adeptly analyzing business requirements and transforming them into effective technical solutions. Your expertise will be key in managing and enhancing diverse business systems to streamline processes, boost productivity, and ensure that IT solutions resonate with the overarching goals of our organization.As a systems expert, you will leverage your skills to drive efficiency and optimize our workflows through strategic advice on both functional and non-functional testing, while providing support for requirements gathering alongside end users.Candidates must be legally authorized to work in the United States, without the need for current or future sponsorship for employment visa status.

align46 seeks a Procore Systems Analyst in Plano, Texas to help improve how projects are managed. This position centers on using expertise in Procore software to make project workflows more effective and support stronger project outcomes. Role overview The analyst will examine current project management processes, looking for ways to make them more efficient with Procore. Collaboration with internal teams will be key to identifying pain points and implementing improvements. What you will do Review and analyze existing project management workflows, identifying areas for improvement through Procore Partner with teams to boost operational efficiency Assist with the rollout and fine-tuning of Procore features Diagnose issues and suggest practical solutions to enhance systems and processes Requirements Strong analytical and problem-solving abilities Experience using Procore within project management Interest in streamlining and improving business systems

Join Artech Information Systems LLC as a Security Systems Analyst in Plano, Texas. In this pivotal role, you will be responsible for ensuring the integrity, confidentiality, and availability of information systems. You will work closely with cross-functional teams to develop and implement security protocols, monitor systems for vulnerabilities, and respond to security incidents effectively.As a Security Systems Analyst, you will leverage your expertise to analyze security requirements, recommend improvements, and contribute to maintaining a secure environment. This is an exciting opportunity to enhance your skills within a dynamic organization.

Join our team as a Senior Business Analyst, specializing in web solutions, where you will play a crucial role in shaping our digital strategies. You will collaborate with cross-functional teams to analyze business needs, develop innovative solutions, and enhance our web platforms. Your expertise will guide data-driven decisions that propel our company forward.

At Horace Mann Service Corporation, we are passionately committed to empowering educators and facilitating their journey towards lifelong financial success. As an Application Systems Analyst/Programmer, you will be instrumental in supporting, configuring, and enhancing our business applications across the organization.In this pivotal role, you will investigate user issues and enhancement requests, pinpoint root causes, and deliver efficient and cost-effective solutions that align with our business objectives. You will act as a vital liaison between business partners and IT, ensuring our systems are reliable, efficient, and user-friendly.

Join our dynamic team at Toyota Tsusho Systems as a Bilingual Vulnerability Management Analyst, where you will play a crucial role in safeguarding our digital assets. Your expertise in cybersecurity and vulnerability management will help protect our systems from potential threats. We are seeking a proactive, detail-oriented individual who can effectively communicate in both English and Spanish to collaborate with diverse teams and stakeholders.

Join our dynamic team at Sonsoft Inc. as a Business Rules Configuration Management (BRCM) Analyst. In this pivotal role, you will be responsible for configuring and managing business rules that drive key processes and operations within our organization. You will collaborate closely with cross-functional teams to ensure that our business rules align with our strategic objectives and deliver value to our clients.

Join our dynamic team at dstaff as a Level 2 Technician, where you will play a crucial role in providing outstanding technical support and troubleshooting for our clients. You will work with cutting-edge technology and assist in resolving complex issues, ensuring that our operations run smoothly and efficiently. If you're passionate about technology and eager to take your skills to the next level, we want to hear from you!

Job Description:Analyze and assess business systems along with user needs. Document requirements, define project scope and objectives, and develop systems that align with overarching business strategies.

As a Bilingual Cybersecurity Analyst, you will play a critical role in safeguarding our systems and data. Your primary responsibilities will include:Monitoring security systems, including firewalls, intrusion detection, and antivirus solutions, to swiftly identify and respond to security breaches or anomalies.Promptly addressing security incidents by investigating breaches, documenting findings, and implementing corrective actions.Conducting thorough vulnerability assessments and penetration tests while recommending enhancements to our security posture.Developing and enforcing security policies, procedures, and best practices to align with industry standards.Analyzing cybersecurity threats and trends to proactively mitigate risks.Collaborating with cross-functional teams, including IT, legal, and compliance, to ensure robust cybersecurity measures are in place.Documenting security incidents and investigations, generating detailed reports for management and regulatory compliance.Staying informed about the latest cybersecurity technologies and threats through ongoing education.Leading compliance initiatives based on global and local security standards.Supporting our Japan affiliates in deploying new security tools and maintaining existing solutions.Identifying customer and product needs while proactively resolving issues.Collaborating with the team to identify process improvement opportunities and implementing necessary changes.Engaging in regular communication and assisting in root cause analysis and Kaizen implementation.Providing support for special security projects on an ad-hoc basis.Please note, this job description is subject to change as business needs evolve.

Join us at usm2 as a Senior Business Intelligence/Data Analyst in the vibrant city of Plano, TX! We are seeking a highly skilled professional who is passionate about data analysis and business intelligence. In this role, you will leverage your analytical skills to drive data-driven decisions and enhance business performance.

Join Artech Information Systems LLC as an Incident Response Analyst, where you will play a critical role in safeguarding our organization from cybersecurity threats. This position requires a proactive mindset and a keen analytical ability to identify, analyze, and respond to security incidents.In this role, you will be responsible for investigating security breaches, performing root cause analysis, and implementing effective incident response strategies. Collaborate with cross-functional teams to mitigate risks and enhance our security posture.

Join our dynamic team as an Information Security Analyst at Artech Information System LLC, where your expertise will help safeguard our information systems against security threats. You will be responsible for developing and implementing security policies, monitoring security systems, and conducting risk assessments to protect sensitive data. This is a fantastic opportunity for a dedicated professional looking to advance their career in the field of information security.

Join our dynamic team at Sonsoft Inc. as a Pega Analyst. In this pivotal role, you will leverage your expertise in Pega technology to optimize business processes and enhance system functionality. Your analytical mindset and problem-solving skills will be essential in collaborating with stakeholders to gather requirements and implement innovative solutions.

Join our team as a Senior Security Systems Advisor, where you will be responsible for providing expert guidance on security systems integration and optimization. In this role, you will collaborate with various stakeholders to assess security needs, recommend solutions, and ensure the implementation of best practices in security technology.

Join our dynamic team as an Agentic AI Conversation Designer & Analyst, where you will play a vital role in our digital transformation journey across voice and chat platforms. This key position is responsible for converting stakeholder needs into sophisticated, autonomous conversational experiences utilizing generative AI and agentic workflows. You will spearhead the development of virtual assistants and user journeys, acting as a subject matter expert in conversational design. Your contribution will be critical in enhancing customer success and satisfaction through engaging, natural, and effective dialogue flows.Key Responsibilities:Requirements Gathering: Extract and prioritize business requirements from contact center stakeholders, mapping current and future-state customer journeys that harness autonomous AI agents across voice and chat channels.Conversation Design & Prompt Engineering: Architect seamless, multi-turn conversational experiences by designing dialogue flows, prompts, agent personas, and tone guidelines that ensure brand-aligned, contextually accurate customer interactions.Agentic Workflow Development: Convert business processes into autonomous workflows by delineating business rules, dependencies, escalation paths, and defining tool/API invocation alongside human handoff protocols.Testing & Optimization: Lead user acceptance testing (UAT) and A/B testing efforts to assess conversation performance, analyze user interactions, and continuously enhance dialogue designs for improved accuracy, customer satisfaction, and containment rates. Establish observability and monitoring frameworks including logging, metrics, tracing, and alerting.Collaboration & Implementation: Collaborate with data teams to pinpoint knowledge sources and integration requirements for effective implementation.This position demands a proven track record in transforming contact center journeys via AI-driven automation. You will be instrumental in advancing our operations from traditional frameworks to intelligent, autonomous customer service, harmonizing exceptional customer experiences with operational efficiency at the forefront of AI innovation.

Join the Berkshire Hathaway Homestate Companies' Workers Compensation Division as a Solutions Architect II. In this pivotal role, you will be instrumental in shaping the definition, design, and execution of technology reference implementations, shared components, and core application frameworks. Your primary focus will be on developing web and cloud-based application services utilizing the Microsoft technology stack, along with various third-party services and proprietary solutions. This role serves as a crucial link between our business mission, strategy, and processes, aligning them with our IT strategy. You will document these alignments through multiple architectural models that illustrate how we can efficiently and sustainably meet our organization's current and future needs. You will ensure all systems operate at optimal levels while providing support to application development teams regarding new technologies and system requirements.Candidates must be legally authorized to work in the United States without requiring, now or in the future, sponsorship for employment visa status.

Join our dynamic team at Sonsoft Inc. as a PEGA Analyst where you will be at the forefront of innovative solutions and process improvements. This is an exciting opportunity for individuals eager to apply their analytical skills and technical knowledge in a collaborative environment.As a PEGA Analyst, you will be responsible for analyzing business requirements, designing solutions, and implementing PEGA applications to enhance operational efficiency and drive business success.

Join Valtech Solutions in Plano, TX as a Senior Data Analyst and take charge of pivotal data projects from inception to conclusion. You will tackle business challenges and ensure timely delivery of insights. This role requires a Master's degree in Applied Data Science, Computer Science, or a related field, along with a minimum of 2 years of relevant experience. Candidates should be open to travel and potential relocation, with national travel required up to 10% of the time. The annual salary for this position is $121,677. To submit your application, please email your resume to nam.recruitment@valtech.com and include reference #E20112601.

Join Sonsoft Inc. as a Pega Technical Analyst and take your career to the next level. As a key member of our team, you will leverage your expertise in Pega to drive the design and implementation of innovative solutions, enhancing the effectiveness of our operations. Your analytical skills will be critical in evaluating business needs and translating them into technical specifications.You will work closely with stakeholders to understand their requirements and ensure that our Pega solutions align with their objectives. If you are passionate about technology and eager to make a significant impact, we would love to hear from you!