Customer Success Manager - French Speaking

As a Customer Success Manager at MongoDB, you will play a pivotal role in ensuring our French-speaking clients achieve success with our cutting-edge database solutions. You will leverage your expertise to guide customers through their journey, providing strategic advice and support to maximize their experience with our products.

Join the dynamic team at Postman as a Customer Success Engineer where your expertise in both English and French will be pivotal in enhancing customer experiences. You will collaborate closely with cross-functional teams to ensure our clients receive exceptional support and guidance to maximize the value of our platform. This role is perfect for someone who is passionate about technology and enjoys problem-solving while delivering top-notch customer service.

Join our dynamic team at bigblue as a Customer Care Specialist where you will play a crucial role in ensuring customer satisfaction and enhancing our service delivery. In this position, you will utilize your exceptional communication skills in French to assist our global clientele, addressing inquiries, resolving issues, and providing product information. Your passion for customer service will help foster long-term relationships with our customers.

Are you a dynamic and driven professional with a passion for building international partnerships? sosafe is seeking an International Partner Manager who is fluent in French to join our innovative team in Paris. In this role, you will be responsible for cultivating relationships with partners across various markets, driving collaborative strategies, and enhancing our global presence.Your responsibilities will include identifying potential partners, negotiating agreements, and ensuring successful implementation of partnership initiatives. You will work closely with cross-functional teams to align goals and maximize the impact of our partnerships.

Role overview This Paris-based position at Synthesia focuses on supporting clients as they use the company’s technology. The role requires fluency in French and combines customer interaction with a solid understanding of Synthesia’s products. The Solutions Consultant guides clients through their experience, ensuring they have the information and support needed to succeed. What you will do Act as a primary contact for clients, responding to questions and offering clear guidance on Synthesia’s solutions. Explain product features and share best practices to help clients maximize value from Synthesia’s offerings. Collaborate with internal teams to provide thorough and helpful support throughout the customer journey.

Role overview bigblue is seeking a Bilingual Account Manager in Paris to manage and grow relationships with French-speaking clients. This position centers on understanding client needs, ensuring smooth project delivery, and maintaining clear communication. Fluency in French is required to build trust and deliver effective support. What you will do Develop and maintain strong relationships with French-speaking clients Coordinate projects, keeping all stakeholders updated throughout the process Work closely with team members to meet and exceed client expectations Respond to client questions and resolve issues quickly Requirements Fluency in French and strong communication skills in English Background in managing client accounts or similar roles Comfort working in a collaborative, team-oriented setting Proactive attitude and strong attention to detail This Paris-based role offers the opportunity to directly influence client satisfaction and support the company’s growth.

Are you passionate about creating engaging content for YouTube? Join our dynamic team at Hostinger as a YouTube Video Content Creator. This remote position is perfect for a creative individual who is fluent in French and eager to share knowledge through captivating video content. You will be responsible for producing, editing, and optimizing videos that resonate with our audience.

Join the dynamic team at Hostinger as a YouTube Channel Owner! We are looking for a passionate and creative individual fluent in French to manage and grow our YouTube presence. This remote position allows you to work from anywhere while contributing to our vibrant community.As a YouTube Channel Owner, you will be responsible for content creation, audience engagement, and channel optimization. Your expertise will help us connect with our audience and enhance our brand visibility.

Bazaarvoice is looking for a Sales Development Representative to support growth in the Southern Europe market. This position is based in Paris and requires fluency in French. Role overview This role centers on connecting with potential clients, learning about their business needs, and introducing them to Bazaarvoice’s solutions. The Sales Development Representative will play a key part in building early relationships and opening new business opportunities. What you will do Engage with prospective clients across Southern Europe Identify client needs and explain how Bazaarvoice can help Work closely with a collaborative sales team Requirements Fluency in French Comfort working in a sales-driven environment Strong communication and relationship-building skills

As a Customer Success Manager at Upflow, you will play a pivotal role in enhancing customer satisfaction and fostering long-term relationships. You will lead our Customer Success team, ensuring that clients achieve their desired outcomes while using our innovative solutions. Your expertise in customer engagement, problem-solving, and proactive communication will be key to driving customer success and satisfaction.

Join Our Journey in Transforming the Future of Work!At Malt, we are at the forefront of the freelance revolution in Europe, linking over 900,000 skilled freelancers with more than 90,000 businesses. Since our inception in 2013, we have been reshaping the work landscape with a technology-driven and human-focused platform.Our unique advantages include:- A vibrant team of 600 professionals spread across 6 European countries.- A culture that promotes equality, with women representing 50% of our executive committee.- Support from prestigious investors such as ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI.- A mission dedicated to empowering individuals to choose how they work best.Are you ready to play a pivotal role in shaping the future of work? Your adventure starts here! At Malt, we embrace the notion that ambition is the pathway to success, and as such, this list of responsibilities is not exhaustive.Your Future Awaits! As a member of our Operations Division, you will join the Customer Onboarding and Success team. In this role, you will serve as the operational backbone for our clients, ensuring their experience with Malt is smooth and efficient.Your primary mission will be to oversee the seamless delivery of projects throughout their lifecycle, manage essential project processes, drive project renewals, and act as the main point of contact for both clients and internal teams regarding operational matters.

Notre Mission Chez Doctrine, nous nous engageons depuis 2016 à transformer l'accès au droit en le rendant plus accessible à tous. En tant que première plateforme d'intelligence artificielle juridique, nous offrons aux avocats et juristes la possibilité de se libérer des tâches répétitives, leur permettant de se concentrer sur leurs missions essentielles. Que ce soit pour comprendre un dossier, rechercher des informations ou rédiger des documents, Doctrine facilite chaque étape de leur travail. Aujourd'hui, nous comptons plus d'un million de visites mensuelles et accueillons chaque jour de nouveaux professionnels du droit. Notre ambition est d'étendre notre leadership à l'échelle européenne, avec des lancements déjà réalisés en Italie et une expansion en Allemagne en cours. Nous croyons fermement qu'une approche globale doit être couplée à une mise en œuvre locale, et c'est pourquoi nous attachons une importance capitale à comprendre les besoins spécifiques de nos clients et les nuances de chaque système juridique.Nos Valeurs Défier le statu quo. Nous encourageons les idées audacieuses et l'innovation.Liberté et responsabilité. Nous valorisons l'autonomie et l'impact de chaque membre de l'équipe.La connaissance est un pouvoir. L'apprentissage continu est au cœur de notre mission.Innover par l'itération. Nous croyons en l'importance d'écouter nos clients et d'adapter notre offre aux besoins du marché.Nous sommes à la recherche de plusieurs Customer Success Managers pour accompagner nos comptes stratégiques au sein des départements juridiques et des cabinets d'avocats.En intégrant une équipe dédiée à la relation client, vous collaborerez étroitement avec les chargés de compte pour déployer notre solution chez nos clients et diversifier l'utilisation de notre service.Votre rôle sera d'assurer que les avocats et juristes exploitent pleinement notre plateforme d'intelligence juridique. Grâce à vos conseils et votre expertise, vous deviendrez un partenaire de confiance pour nos utilisateurs.

Join Upflow as a Customer Success Manager for the EMEA region, where you will play a pivotal role in ensuring our clients achieve their desired outcomes while using our innovative financial solutions. You will engage directly with customers to understand their needs and challenges, providing them with tailored support and guidance.Your responsibilities will include developing long-term relationships with clients, identifying upselling opportunities, and ensuring customer satisfaction and retention. You will collaborate with cross-functional teams to enhance our product offerings based on client feedback.

At Choco, we are committed to revolutionizing the global food system, making it sustainable through innovative approaches to food sales, ordering, distribution, and financing. Our AI-driven software bridges the gap between distributors and customers, fostering a waste-free, efficient operation. Tackling such a significant challenge demands a large-scale effort and the brightest minds. Are you ready to join us?Discover more about our mission: https://bit.ly/4fyXonBSenior Customer Success ManagerAs we expand our enterprise business throughout Europe, Choco is engaging with some of the most intricate and high-value clients in the food supply chain.In the role of Senior Customer Success Manager, you will take comprehensive ownership of the post-sales relationships for a portfolio of strategic accounts, focusing on customer retention, growth, and delivering long-term value. You will serve as a strategic partner to your clients, adeptly navigating complex stakeholder environments, fostering executive relationships, and ensuring Choco provides tangible impact across their operations.This position exists at the crossroads of commercial strategy and operational excellence, where you will manage Net Revenue Retention (NRR), drive product adoption, and influence the scalability of Customer Success for enterprise clients.

Join Aircall, a pioneering unicorn in the realm of customer communications. Our AI-driven platform is utilized by over 22,000 businesses globally, empowering them to enhance revenue, address challenges swiftly, and scale their customer service teams. We are revolutionizing customer engagement by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our growth is fueled by a straightforward principle: enable teams to work smarter, not harder. With features like the AI Voice Agent automating routine calls, AI Assist facilitating post-call tasks, and AI Assist Pro providing real-time support, we empower our users to excel in their roles. The outcome? Increased revenue, expedited resolutions, and confident team scalability.Headquartered in Paris, our European hub, Aircall also maintains a robust presence in North America with an HQ in Seattle, and teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our innovative products have garnered customer loyalty, and our business is rapidly expanding, supported by top-tier investors and a commitment to rapid AI advancements across diverse product lines.At Aircall, you will be part of a dynamic company that is ambitious, product-focused, and execution-driven, ensuring impactful results, swift decision-making, and real growth.Our Work Culture: We prioritize customer satisfaction, leverage data for insights, and strive for meaningful outcomes. We cherish ownership, foster continuous learning, and embrace thoughtful acceleration. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you will find your place here.Role Overview:As an Account Manager at Aircall, you will take charge of customer success and drive revenue growth across your assigned accounts. You will enhance Net Revenue Retention (NRR) by identifying opportunities for expansion, renewal, and strengthening customer relationships. Acting as the voice of Aircall to our customers and vice versa, your role will ensure that our clients fully realize the value of their investments while promoting sustainable growth for Aircall.Your deep understanding of our clients’ diverse needs will position you as a trusted advisor, identifying growth opportunities and enhancing the customer experience. You will translate client objectives into actionable solutions, promoting adoption, value realization, and account expansion, thereby ensuring that each partnership evolves and flourishes over time.This role is both strategic and commercial, merging consultative relationship management with dynamic energy, making it essential for our customers' success and Aircall's growth.

Join our dynamic team at Lightspeed Commerce Inc. as a Bilingual Social Media Specialist! In this role, you will harness the power of social media to engage our diverse audience, creating compelling content in both French and Spanish. You will be responsible for managing our social media platforms, developing marketing strategies, and analyzing performance metrics to enhance our brand presence.

Join Scaleway as a Customer Success Manager in Paris and play a pivotal role in shaping the future of sovereign cloud solutions! Since our inception in 1999, we have been committed to creating secure, sustainable infrastructures that empower ambitious companies. Transitioning to cloud computing in 2015, we have maintained our dedication to simplicity, flexibility, and technical excellence, emerging as a leading player in Europe's cloud sector. Now, as we expand our offerings to include cutting-edge AI solutions, supported by a €3 billion investment from the Iliad Group, we are looking for a passionate Customer Success Manager to enhance customer satisfaction and drive revenue growth. Your mission will involve maximizing client retention and identifying upsell opportunities to foster long-term strategic relationships with our diverse clientele, including renowned corporations and innovative startups.

About Dedale:Dedale is a leading provider of strategic intelligence in the technology sector, offering unparalleled insights into market trends and opportunities.Our exceptional team consists of over 100 dedicated research analysts and planners who utilize a broad network of more than 10,000 market professionals to deliver actionable intelligence to investors and corporations, primarily focusing on North America and Europe.At Dedale, we pride ourselves on attracting top talent from diverse international backgrounds. Our Research & Investment team boasts extensive expertise in B2B Software due diligence, supported by a network of prominent mentors, including renowned tech founders and investors. Our Culture:Dedale fosters a dynamic environment with a team of highly skilled international professionals, including representatives from the US, China, the Philippines, France, Morocco, Latvia, and Lebanon, among others.Our leadership comprises seasoned investment experts and management consultants with backgrounds from prestigious firms such as McKinsey and BCG.Our advisory board features some of the most successful investors globally, including managing partners from leading private equity and growth equity funds, as well as successful tech entrepreneurs.We are committed to assembling an exceptional team of investment analysts who possess strong academic credentials, professional experience, and a passion for technology and investing. Your Opportunity:As a vital member of our Strategic Client Partner team, you will play a crucial role in enhancing customer retention and driving growth, significantly impacting our clients' success worldwide.In this position, you will act as the operational foundation of Dedale's Strategic Client Partner function by developing processes, playbooks, and automation that empower our team to manage a growing portfolio of over 55 accounts on our SaaS platform.You will be responsible for crafting and implementing scalable onboarding workflows, maintaining health dashboards for portfolios, identifying early warning signals in client engagement, and executing automated nurturing sequences throughout the customer lifecycle.Additionally, you will collaborate closely with Strategic Client Partners and senior leadership on renewal strategies, account planning, and cross-functional coordination.

Join Our Team as a French Content Moderator!Are you passionate about ensuring quality content and have an eye for detail? Terry Soot Management Group (TSMG) is seeking a dedicated Content Moderator to join our dynamic team in Paris. As a part of our commitment to excellence, you will be responsible for the thorough moderation and collection of online content in the French language for an exciting 8-week project.About TSMG:Founded in 2017, Terry Soot Management Group is a leading field data collection company based in Europe. We specialize in gathering data where automation falls short, providing detailed insights through counting features, capturing images, filming, recording audio, and scanning areas to facilitate informed decision-making. Our talented field data teams are strategically located across Europe and North America, ready to embrace new challenges and deliver exceptional results.

Position: Customer Success Manager (Responsable Succès Client)Salary: €45,000 – €50,000About UsAdzuna is a leading and profitable job search engine that aggregates job listings from around the globe. Since our inception in 2011, we have been instrumental in helping over 10 million visitors monthly across 19 markets find fulfilling job opportunities. Trusted by governments and major global enterprises, we provide unique insights into the job market through our comprehensive data. We are committed to transparency in salary data and gender pay equality.Our success is driven by the skills and determination of our talented team, who are passionate about helping job seekers. If you are excited about leveraging your expertise in a pivotal role within a top global tech company, we encourage you to apply and join us!The RoleWe are on the lookout for an experienced Customer Success Manager to nurture and expand our portfolio of key strategic clients in France. This is an exceptional opportunity to elevate our French operations by ensuring outstanding account management and increasing revenue from our essential client base that utilizes our leading solutions for job advertising on social media and sponsored job postings.You will become part of a growing team of 7, collaborating closely with our B2B marketing and delivery teams. Your expertise will be invaluable; however, what matters even more is the enthusiasm you bring to the role each day. You will strive for excellence, explore innovative approaches, inspire your colleagues, and take pride in contributing to the overall success of the company.What’s in it for You?As a profitable scale-up, Adzuna is dedicated to driving meaningful change in the global job market through the power of technology and artificial intelligence, connecting individuals with better and more fulfilling job opportunities. This is a pivotal moment in our journey, making it an exciting time to join us.Here, you will act as an owner, be a team player, and make a significant impact. This position offers the chance to work alongside brilliant individuals, led by an experienced management team and dedicated, passionate founders. You will have the opportunity to drive your growth and that of the company through the following responsibilities:Manage our key accounts...