About the job
Farm Boy Inc. is looking for a Customer Service Representative to join the Ottawa team. This role is a key part of daily store operations, focusing on making every customer’s experience smooth and enjoyable. Customer Service Representatives welcome shoppers, answer questions, and help resolve any concerns that come up during visits.
What you will do
- Assist customers with questions and requests, both in person and over the phone
- Offer solutions and support to ensure customer satisfaction
- Maintain a friendly, approachable presence on the sales floor
- Work closely with the team to keep service levels high, especially during busy times
Requirements
- Enthusiastic about helping others and supporting customers
- Comfortable working when the store is busy
- Strong communication and problem-solving skills
- Enjoys creating a welcoming atmosphere for shoppers

