Desktop Support Analyst Opportunity

Join our dynamic team at 360itprofessionals1 as a Desktop Support Analyst, where you will play a vital role in ensuring our clients receive exceptional technical support. You will assist users with troubleshooting technical issues, maintaining hardware and software systems, and providing timely resolutions to enhance productivity.

Join our dynamic team as a Desktop Support Technician specializing in Windows 10 imaging. You will be essential in ensuring that desktops are properly configured and optimized for our clients. This role is perfect for a detail-oriented individual with a passion for technology and customer support.

Join our dynamic team as a Compliance Analyst where you will play a crucial role in ensuring that our operations adhere to industry regulations and company policies. This position offers an exciting opportunity to work closely with various departments to monitor compliance and assess risks, contributing to the overall integrity of our organization.

Join Assist Rx as a Data Insights Analyst and play a crucial role in transforming data into actionable insights. This fully remote position allows you to collaborate with cross-functional teams to drive data-driven decision-making and enhance operational efficiency.

Join our dynamic team as a Level 1 Help Desk Analyst at Kaseya, where you will provide exceptional technical support to our clients. Your role will involve troubleshooting technical issues, assisting users with software applications, and ensuring that our clients have a seamless experience with our products. This is a fantastic opportunity to grow your career in IT support within a leading technology company.

SUMMARY: We are seeking a skilled Manager of Business Analysts to lead our dynamic team in delivering impactful technology solutions that drive business value. This remote role will involve overseeing a team of Business Analysts and Senior Business Analysts, collaborating on diverse projects ranging from internal initiatives to client implementations. The ideal candidate will thrive in fast-paced environments, possess a deep understanding of the software development lifecycle (both Agile and Waterfall), and excel in managing multiple projects simultaneously.DUTIES AND RESPONSIBILITIES:Guide the team daily by setting and managing priorities, timelines, and expectations.Foster professional relationships with Technology and Business teams to ensure collaborative success.Allocate resources effectively based on skill sets and project demands.Translate complex information into clear, concise communication suitable for all organizational levels.Work closely with Business and Technology Leaders to assess demand and build team capacity, accurately reflecting this in our Resource Management Tool.Empower the team to identify genuine business challenges and opportunities, facilitating solutions that deliver intended value.Establish and implement best practices, tools, and templates for the Business Analyst team.Oversee the requirements gathering process, including wireframe and user story creation for select projects.Audit and refine Business Analysis processes and procedures.Step in as a Senior Business Analyst as needed to meet project demands.Perform related duties as assigned by management.Engage confidently in client-facing situations.Directly supervise all Business Analyst employees, including responsibilities for hiring, training, performance appraisal, and conflict resolution.

Join our dynamic team at dev2 as a Recovery Analyst II. In this role, you will be responsible for analyzing recovery processes, identifying areas for improvement, and implementing strategies to enhance operational efficiency. You will work closely with cross-functional teams to ensure that our recovery efforts align with the company’s goals.

Join our dynamic team at Collabera as a Senior Compliance Analyst. In this critical role, you will be responsible for ensuring that our operations comply with regulatory standards and internal policies. You will analyze compliance data, prepare reports, and collaborate with various departments to uphold our commitment to integrity and ethical practices.

SUMMARY: As a Senior Data Analyst at assist-rx, you will play a crucial role in transforming raw data into actionable insights that drive business decisions. Your expertise will help shape strategic initiatives by providing data-driven recommendations based on thorough analysis.KEY RESPONSIBILITIES:· Analyze complex datasets using statistical methods to generate comprehensive reports and insights.· Design and implement effective data collection systems to enhance statistical efficiency and ensure data integrity.· Utilize both traditional and modern techniques to compile and analyze statistical data.· Conduct detailed SWOT analyses to identify strengths, weaknesses, opportunities, and threats.· Clean and filter data, assess computer reports, and resolve coding issues to maintain high-quality data standards.· Collaborate closely with management to prioritize business information needs and facilitate decision-making processes.· Identify and propose new opportunities for process improvements.

Join Kaseya, a leading provider of IT management solutions, as a Technical Support Engineer. In this role, you will be at the forefront of ensuring customer satisfaction by resolving technical issues and providing exceptional support. You will work closely with clients to troubleshoot and resolve their technical challenges while collaborating with other teams to enhance product functionality.As a Technical Support Engineer, you will be responsible for diagnosing problems, providing solutions, and ensuring the highest level of service. Your expertise will play a crucial role in maintaining strong customer relationships and contributing to the overall success of Kaseya.

We are seeking a dynamic and detail-oriented Senior Business Analyst to join our team at assist-rx. In this fully remote position, you will engage with a variety of stimulating projects and collaborate closely with both our clients and internal teams, including Project Managers, Development, QA, Sales, and Executive Leadership. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and demonstrate a comprehensive understanding of the software development lifecycle. You will have the opportunity to make a significant impact on business processes and contribute to the overall success of the company. This highly technical role requires leadership skills to motivate and mentor project team members while ensuring product quality.Key Responsibilities: Manage client communications and set clear expectations. Act as a subject matter expert to gather thorough and accurate business requirements from clients. Collaborate effectively with cross-functional teams, demonstrating leadership and teamwork. Partner with Product Management to align product vision with customer needs, delivering top-tier solutions. Create and maintain documentation that reflects client needs for Development and QA teams (e.g., business requirements, user stories, wireframes, functional specifications, test plans). Develop user guides that are clear and accessible for clients and end-users. Facilitate knowledge sharing and training for team members. Essential Competencies: Leadership and entrepreneurial mindset Strong decision-making and problem-solving abilities Analytical skills Excellent verbal and written communication skills for both technical and non-technical audiences Expertise in gathering business requirements Proficient in creating wireframes, specifications, and technical documentation Understanding of user experience design principles Team collaboration and building skills Positive attitude, enthusiasm, and adaptability Qualifications:To excel in this role, candidates must demonstrate the following: Bachelor’s Degree in Management Information Systems, Computer Science, Business, or a related field 7-10 years of experience in software development projects, with a focus on client interaction Proficiency with the MS Office suite (Excel, PowerPoint, Word, etc.)

Join versant3 as a Support Specialist in Orlando! In this dynamic role, you will provide exceptional customer support and technical assistance to our clients, ensuring they receive the highest level of service. You will engage with customers to resolve their inquiries, troubleshoot issues, and enhance their overall experience with our products. This is an exciting opportunity to grow your career in a supportive and innovative environment.

Join dev2 as a Billing and Contract Financial Analyst I in Orlando, where you will play a vital role in managing financial records and ensuring accurate billing processes. This entry-level position involves analyzing contracts, preparing invoices, and collaborating with various departments to maintain financial integrity.

Cook Systems seeks an IT Security Analyst to help shape and maintain security practices across data, systems, networks, and web operations. This role is based in Florida, with openings in Tallahassee, Orlando, Jacksonville, Miami, and Tampa. What you will do Develop and manage security protocols to protect organizational assets Assist in creating and implementing security policies and procedures Prepare status reports on security matters Respond to security incidents as they arise Support and educate teams to strengthen the company’s security framework Offer consultation and direct support on security issues Locations Tallahassee Orlando Jacksonville Miami Tampa Cook Systems has supported businesses and professionals since 1990 as a certified veteran-owned IT consulting firm. The company partners with Fortune 500 enterprises and high-growth organizations, delivering technology solutions and talent strategies. To learn more about the company, visit cooksys.com or read employee perspectives on their Glassdoor page.

Join our dynamic team at Collabera as a Compliance Analyst. In this vital role, you will be responsible for ensuring adherence to regulatory requirements and internal policies within our organization. Your analytical skills will be put to the test as you assess risks, evaluate compliance programs, and provide actionable recommendations to enhance our compliance framework.We are seeking a detail-oriented individual with a strong understanding of compliance regulations and the ability to effectively communicate findings to stakeholders. If you are passionate about compliance and have a commitment to maintaining organizational integrity, we want to hear from you!

The Health Policy Analyst plays a pivotal role in shaping healthcare strategies through research and analysis. This position is dedicated to examining federal and state health policies, converting intricate legislative and regulatory changes into practical insights for AssistRx and its life sciences partners. Reporting directly to the Chief Growth Officer, this role integrates policy intelligence with market strategies to influence patient support services, access programs, and pharmaceutical commercialization efforts.The successful candidate will possess extensive policy expertise, exceptional analytical skills, and a nuanced understanding of the pharmaceutical and healthcare landscapes. This individual will be adept at synthesizing legislation, modeling policy impacts, and conveying insights to both technical and non-technical audiences.

Join our dynamic team at Kaseya as a Technical Support Specialist focused on Cybersecurity and Endpoint Detection and Response (EDR). In this role, you will provide expert assistance to our clients, helping them navigate and resolve technical issues related to our cybersecurity solutions. Your expertise will play a crucial role in ensuring the security and integrity of their systems.As a key member of our support team, you will collaborate with other professionals to deliver top-notch service and contribute to our mission of empowering IT teams worldwide.

Join our dynamic team at info-ways as a Schedule Deployment Analyst. In this pivotal role, you will be responsible for optimizing and managing deployment schedules, ensuring efficient resource allocation and timely execution of projects. Your analytical skills will be crucial in identifying potential bottlenecks and proposing solutions to enhance our operational efficiency.

We are seeking a skilled IT Support Specialist to deliver exceptional technical support to our team. In this role, you will focus on optimizing our hardware and software systems, improving overall system performance, and ensuring data security. Additionally, you will advise on necessary upgrades to IT equipment.Key Responsibilities:Addressing and resolving IT support inquiries from staffProviding answers to employee questions related to computer systemsCollecting and analyzing data to identify issues with computer systemsModifying configurations, settings, and permissions to resolve technical problemsCreating sign-in credentials for new hires during onboardingKeeping employees informed on the progress of their service requestsDocumenting all service requests and updating tickets as necessary

Join our innovative team at dev2 as a Software Test Analyst. In this role, you will be responsible for ensuring the quality and performance of our software applications through meticulous testing processes. You will collaborate closely with developers and product managers to identify defects and recommend improvements, ensuring our products meet the highest standards of quality.Key responsibilities include designing and executing test plans, documenting test results, and providing feedback to the development team. Your analytical skills and attention to detail will be crucial in identifying issues before they reach our users.