Customer Support Engineer II

Fivetran helps organizations access and use their data by making it easy to move information into data warehouses, ready for analysis. The company focuses on removing barriers to data access so teams can work with reliable, up-to-date information without heavy engineering work. Role Overview The Customer Support Engineer II will join the API Connector Team in Oakland, California. This role supports Fivetran’s customers by diagnosing and resolving technical issues, especially those related to data pipelines. The position combines technical troubleshooting with a strong customer focus, working alongside both internal teams and external partners to deliver timely solutions. Support Engineers at Fivetran advocate for customers and help prevent future issues through collaborative problem-solving. Work Location and Schedule This is a full-time, hybrid role based in the Oakland office. The schedule includes two days per week onsite, with the rest remote, to encourage both flexibility and in-person teamwork. Key Responsibilities Provide virtual technical support to Fivetran customers and partners. Work closely with customers and stakeholders to ensure satisfaction and resolve issues promptly. Investigate and solve technical problems within the Fivetran ecosystem using logs, internal and external tools, and your technical knowledge.

Since its inception, Fivetran has been committed to simplifying data access, making it as reliable as electricity. Our platform ensures that customer data seamlessly arrives in warehouses, fully prepared for querying, without the need for engineering or maintenance. We take pride in empowering organizations to become fully data-driven through our technology.About the RoleAs a leader in building data pipelines for the modern data stack, Fivetran Support collaborates with customer teams globally to deliver an exceptional support experience. This role requires a blend of deep technical expertise and a customer-first approach.We are seeking a Customer Support Engineer with robust technical troubleshooting abilities, excellent communication skills, and a genuine passion for ensuring high-quality outcomes for customers. In this role, you will engage with both new and existing customers on complex technical issues, manage escalations professionally, and work closely with engineering and product teams to resolve issues and prevent future occurrences. By taking a holistic and collaborative approach, you will serve as a technical champion for customers within Fivetran, advocating for their needs while enhancing product quality and operational excellence.This is a full-time position based in our Oakland office. Our hybrid work model allows for a balance of remote flexibility and in-person collaboration, requiring two days in the office each week.

Since its inception, Fivetran has been dedicated to simplifying data access, making it as seamless and reliable as electricity. With Fivetran, customer data is delivered into warehouses in a canonical format, ready for querying, without the need for engineering or maintenance. Our technology empowers organizations to embrace a truly data-driven approach.About the RoleFivetran is at the forefront of building data pipelines that fuel the modern data stack for thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, Customer Support Engineers (CSEs) face intriguing technical challenges while collaborating with both internal and external stakeholders to ensure challenges are resolved promptly. As a Support Engineer, you will work alongside our dedicated customer teams to deliver an unparalleled experience. Our CSEs are considered the technical champions for our customers, employing a collaborative and comprehensive approach focused on both resolving and preventing issues.This is a full-time, hybrid position based out of our Oakland, CA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, requiring two days in the office each week to foster teamwork and connection.

Role overview LaunchDarkly seeks a Senior IT Support Engineer to join the team in Oakland, California. This position centers on maintaining and enhancing internal IT infrastructure. The engineer will handle complex technical challenges and deliver high-level support to employees throughout the company. Key responsibilities Troubleshoot and resolve advanced technical issues impacting both systems and end users Support daily IT operations to ensure reliable system performance Collaborate with teams across departments to assess technology needs and implement solutions that improve productivity and efficiency Apply technical knowledge to ongoing IT projects and initiatives Collaboration This role works closely with cross-functional teams to refine internal processes and contribute to the success of company-wide IT initiatives.

Join our dynamic multidisciplinary tunnel engineering team in California as a Tunnel Engineer II at our Oakland office. AECOM is at the forefront of high-profile infrastructure projects across the US and globally, collaborating with local and national governments, water and transportation authorities, and other clients. Our projects span all phases, from feasibility studies to design, construction, operation, maintenance, and asset management.Key Responsibilities:Conduct technical analyses and design support for water infrastructure projects, including the preparation of comprehensive technical reports and memoranda.Develop innovative conceptual layouts and designs, along with supporting calculations and analyses.Draft detailed plans and technical specifications, and assist in construction cost estimation processes.Engage in field roles during construction projects to refine engineering design skills.Ensure design adherence and quality through site inspections and engineering support during construction.The Oakland team consists of project managers, civil engineers, structural engineers, geotechnical engineers, numerical modelers, and an array of related disciplines. We pride ourselves on delivering innovative, sustainable, and cost-effective solutions that significantly impact the communities we serve. AECOM is dedicated to envisioning and executing superior solutions.As part of our high-performing team, you will have the chance to work on diverse projects, receive support in achieving your professional development goals, and enjoy opportunities for career advancement in project and client management as well as technical expertise. We are committed to fostering the growth of talented engineering professionals.

Join Artech Information Systems LLC as a Deskside Support Technician in Oakland, California. In this pivotal role, you will provide essential technical support directly to end-users, ensuring their computing needs are met efficiently and effectively. Your responsibilities will include troubleshooting hardware and software issues, installing and configuring systems, and assisting users in maximizing their technology experience.

AECOM is actively seeking a Project Manager Support Specialist to play a pivotal role in delivering significant rail and transit capital programs within the Bay Area, including projects with Bay Area Rapid Transit (BART). This position is crucial for ensuring effective coordination, documentation, and workflow management, facilitating seamless project execution in a challenging, multi-stakeholder environment.The role encompasses support across various project development phases, including planning, procurement, construction, integration, and closeout. The ideal candidate will be highly organized, proactive, and adept at collaborating with multidisciplinary teams within a transit agency framework.Key Responsibilities:Assist Project Managers in coordinating tasks and activities within large-scale capital programs.Track project scope, schedule, and budget by gathering updates and preparing summaries.Organize project processes and maintain execution plans developed by senior Project Managers.Prepare meeting materials, take notes, track action items, and coordinate communication internally and externally.Foster productive relationships with BART staff and partner agencies as directed by senior Project Managers.Support the review of project deliverables for completeness and formatting, identifying issues for PMs as necessary.Monitor consultant and contractor submissions, logs, and progress reports.Assist with task assignments, workflow tracking, and coordination among multidisciplinary teams.Support proposal coordination activities, including gathering inputs and assembling proposal documents.Prepare project documentation such as reports, meeting minutes, schedules, and status summaries.Collaborate with contractors, consultants, and technical teams to collect information and ensure coordinated project delivery.Provide guidance to junior staff on administrative or coordination tasks as needed.

About ElicitElicit is an innovative AI research platform that leverages advanced language models to assist researchers in discerning truths and enhancing their decision-making processes, beginning with fundamental research tasks such as literature reviews.Our Ambition:Elicit aims to significantly amplify the quality of reasoning in the world.For experts, Elicit advances the frontiers of knowledge.For non-experts, Elicit democratizes access to sound reasoning, enabling those without tools, expertise, time, or mental bandwidth to make informed decisions.Elicit represents a scalable machine learning system grounded in human-understandable task decompositions, prioritizing process supervision over outcome supervision, which enriches our collective insight into safe AGI architectures.For more information on how Elicit is empowering researchers and progressing our mission, visit our Twitter.The Mission of Elicit EvaluationsWhile some organizations create evaluations to warn us about hazardous capabilities, others focus on identifying trends and forecasting future developments. At Elicit, we are dedicated to a unique mission: we strive to comprehend and enhance models that facilitate superior decision-making.This challenge is more complex than merely determining user preferences; assessing decision support is inherently difficult, and initial user reactions may not reflect true efficacy in decision-making. Our aim is to excel in this domain, thus positioning AI to genuinely aid in improving decision-making, both within Elicit and in broader contexts.Why We're HiringWe are seeking an individual to take charge of the technical framework underpinning our auto-evaluation systems. Currently, our evaluations lack the speed and user-friendliness required for the diverse array of stakeholders – from ML engineers refining models to product managers overseeing quality and customers building trust in outcomes.The ideal candidate will not only construct the infrastructure but also engage thoughtfully with the implications of Elicit's role in decision-making within the pharmaceutical sector, translating that understanding into our evaluation systems.

Join our innovative team as a Customer Success Analyst at leverdemo-8, where your passion for customer engagement and data analysis will drive our commitment to excellence. At Lever, we’re on a mission to transform the way companies attract and hire top talent.As a Customer Success Analyst, you will play a pivotal role in ensuring our clients achieve their hiring goals through the effective use of our cutting-edge software. You will analyze customer data, provide insights, and collaborate with cross-functional teams to enhance the customer experience.Lever is recognized as a top workplace in San Francisco and across the United States. We are proud to be the trusted partner of companies like Netflix, Shopify, and Spotify, providing them with the tools to build exceptional teams. We value our employees and invest in their growth, fostering a culture that champions innovation and excellence.

Join our innovative team at arxlight-ai as an Electrical Engineer, where you will play a crucial role in designing, developing, and deploying advanced hardware for intelligent robotic UAS systems that function in real-world scenarios. This position places you at the dynamic intersection of software, hardware, and autonomy, enabling you to build resilient, high-performance systems that incorporate perception, planning, control, and communication.In this collaborative role, you will work closely with mechanical, software, and firmware engineers to transition robotics software from simulation to actual field deployment.

Join AECOM as a Project Geotechnical Engineer in Oakland, California. As a key member of our engineering team, you will engage in various geotechnical projects, employing your expertise to analyze soil and rock mechanics, and contribute to innovative solutions for our clients. Your role will involve collaborating with multidisciplinary teams to ensure the successful execution of projects, and you will have the opportunity to develop your skills in a supportive environment.

Join our dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will be the friendly voice on the phone, taking orders and ensuring that our customers receive the best service possible. Your responsibilities will include answering customer inquiries, processing orders, and providing updates on delivery status. If you have a passion for customer satisfaction and thrive in a fast-paced environment, we want to hear from you!

About Bee Green Recycling & SupplyBee Green is a mission-driven organization dedicated to serving the Bay Area through our innovative Recycling Services, Landscape Supply Yard, and Power Equipment Dealership. We thrive on activity—with our people being central to everything we do! Our mission is straightforward: Helping You Succeed... Professionally. Personally. Spiritually. We believe that every individual is crafted with purpose and deserves to be treated with respect and dignity. This core belief shapes our interactions with customers, coworkers, vendors, and our community. Our team operates under these foundational values:Integrity in Action - We uphold our commitments and choose to act with honesty, even when unobserved.Exceptional Service - We engage with others through genuine care, excellence, and a desire to assist.Continuous Growth - We embrace learning, remain open to feedback, and seek opportunities for development.Safety First - We prioritize safety to protect ourselves and those around us in all tasks.Responsible Stewardship - We manage our resources and abilities with intention and accountability.Position OverviewIn the role of Outdoor Customer Service Representative (Outdoor CSR), you will assist customers and vendors within our Landscape Supply Yard with utmost professionalism and care. Responsibilities include loading materials, educating customers about our products and services, operating equipment, and managing inventory. This position requires a strong work ethic, alertness, and a commitment to excellence. We seek a candidate who takes pride in their work, enjoys collaborating with others, and views every task as an opportunity to serve effectively. You will report directly to the Lead Outdoor CSR and collaborate closely with a dedicated team invested in delivering outstanding service and supporting customer success.

ABOUT THE ROLEArxlight AI is on the lookout for a highly skilled and innovative Mechatronics Engineer to become a vital part of our dynamic team. In this pivotal position, you will engage in the design, development, testing, and enhancement of advanced systems and components. We are searching for someone with extensive knowledge spanning mechanical engineering, electrical engineering, and computer science. You will take full ownership of project execution and work closely with cross-functional teams to deliver superior, reliable, and cost-effective engineering solutions.KEY RESPONSIBILITIESRapidly assess engineering concepts across various domains, including electrical, mechanical, software engineering, and manufacturing.Develop prototypes, evaluate failures, and successfully transition projects to production.Design, implement, and test intricate electro-mechanical systems.Exhibit high-level ownership of systems with significant professional autonomy.Lead design reviews, conduct analyses, liaise with vendors, and define as well as execute hardware testing plans.Assist with critical hardware demonstrations for customers as necessary.Travel to testing sites as required.Apply fundamental physics principles as the foundation for all decisions.Embrace a versatile role with diverse responsibilities.QUALIFICATIONS REQUIREDBachelor's, Master's, or PhD in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, Software Engineering, or a related field.Hands-on experience in immersive technical projects, whether in collegiate teams or professional environments.Proven ability to develop sophisticated electro-mechanical systems, including robots, UAVs, wearable tech, and high-power electric propulsion systems.Capable of reading, interpreting, and manipulating block diagrams, schematics, wiring diagrams, and layouts.Strong understanding of engineering first principles.PREFERRED QUALIFICATIONSAdditional degrees or minors in related fields (Electrical, Mechanical, Mechatronics, or Software Engineering).Experience with Mechanical CAD software (Solidworks, NX, Fusion 360, etc.).Familiarity with Electrical CAD tools (Altium, KiCAD, etc.).

AECOM seeks a Geotechnical Staff Engineer based in Oakland. This position plays a key part in supporting engineering projects by investigating and analyzing subsurface conditions. Main responsibilities Carry out site investigations to collect data on soil, rock, and groundwater Review and interpret geological and geotechnical data Help design and implement geotechnical solutions for a variety of projects Focus areas This role centers on fieldwork, data analysis, and supporting the technical design process. Expect to work closely with project teams and contribute to both investigation and solution phases.

Since its inception, Fivetran has been dedicated to providing seamless and dependable access to data, akin to the reliability of electricity. With our technology, customer data is effortlessly integrated into their warehouses in a standardized format, ready for analysis without the need for engineering or ongoing maintenance. We take pride in the fact that more organizations are utilizing our solutions daily to become data-driven.About the RoleAs we build data pipelines that empower the modern data stack for thousands of companies, we are on the lookout for an exceptional and collaborative individual to join our Performance Engineering Team in the Platform Group as a Senior Staff Software Engineer. In this role, you will focus on developing top-tier enterprise capabilities and features tailored to our most demanding customers. The work you engage in will be highly visible and vital to the sustained growth and success of Fivetran, impacting our entire product suite as we advance our next-generation offerings in enterprise, data governance, and solutions engineering.Your main responsibility will be to ensure our product suite meets or surpasses performance benchmarks, enhancing overall product performance. This includes proposing and designing features that improve performance, executing performance tests, analyzing results to pinpoint issues, and proactively resolving them. You will also monitor system performance over time, identify trends, and suggest enhancements. Collaborating with engineers across various teams, you will participate in discussions, debates, and code reviews to refine ideas, designs, and implementations.The ideal candidate will embody a humble learning attitude, embracing current realities while approaching challenges from a foundational perspective. They will contribute innovative insights, empowering the team to make informed design choices. You will be actively involved in implementation tasks, consistently refining decision-making factors to align with strategic objectives.This full-time position is based in our Oakland office. Our hybrid work model provides a mix of remote flexibility and in-person collaboration, with two days in the office each week to foster team connection and growth.

The AECOM Oakland, California Geo-Engineering Department is actively seeking a skilled and motivated Lead Geotechnical Engineer to spearhead our geotechnical engineering initiatives. This pivotal role involves directing projects across a diverse range of facilities, such as dams, pipelines, tunnels, levees, bridges, refineries, and structural buildings, while collaborating with various disciplines within AECOM.The ideal candidate will possess extensive experience in supervising and mentoring staff during geotechnical investigations, analyses, reporting, and construction oversight. A key aspect of this role will also involve business development for both existing and prospective clients.Key Responsibilities:Manage project scope, schedule, and budget effectively.Engage in business development for both new and existing clients.Prepare comprehensive engineering service proposals, cost estimates, and timelines.Draft Project Work Plans and Health and Safety Plans.Provide technical support on geotechnical projects.Oversee the preparation of engineering reports and documentation.Review engineering reports and documents crafted by junior staff.Ensure the quality of project deliverables.Mentor and facilitate the technical development of junior engineers.Conduct Independent Technical Reviews.Demonstrate a strong commitment to safe project execution.Provide technical leadership in specialized areas and exhibit proficiency in engineering principles and practices across various assignments.Independently address technical challenges and represent the organization at conferences.Resolve significant questions and plan and coordinate work initiatives.Utilize advanced techniques, modifying and extending established theories and practices within the field.Possess knowledge and expertise gained through progressive experience, with guidance focusing on overarching objectives and critical issues.Receive direction on exceptional conditions and developments.

About the Role AECOM is hiring a Senior Mechanical Engineer in Oakland. This position focuses on delivering practical engineering solutions for a range of projects. The work supports sustainable designs that make a real impact in local communities. What You Will Do Apply advanced mechanical engineering skills to challenging projects Work closely with a team of experienced professionals Contribute to designs that prioritize sustainability and community benefit

Role overview Domino's Pizza in Oakland seeks a Customer Service Representative to support guests throughout the ordering process. This position focuses on clear communication, accuracy, and providing a welcoming first impression for every customer. Main responsibilities Take orders from customers by phone or in person Answer questions about menu options and available services Process payments with care and attention to detail Customer Service Representatives help set the tone for each order, ensuring customers feel heard and valued from the start.

Domino's Pizza in Oakland is looking for a Customer Service Representative to join the team. This position plays a key role as the first point of contact, making sure every customer receives prompt and friendly service. What you will do Answer customer questions by phone or in person Take and process orders with accuracy Address customer concerns and requests Contribute to a welcoming, efficient store environment What helps you thrive here Enjoy working with people and building rapport Communicate clearly and listen closely Stay positive and calm during busy times Consistently focus on delivering excellent service