Technical Support Analyst at Tabs | Remote

Tabs is at the forefront of revolutionizing finance and accounting through our innovative AI-native revenue platform. We empower modern finance teams by automating the entire contract-to-cash lifecycle—including billing, collections, revenue recognition, and reporting—enabling them to eliminate manual processes and accelerate cash flow.Renowned high-growth companies such as Cursor and Statsig trust Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully raised over $91 million from esteemed investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York is home to a team with profound expertise in finance and AI.Why This Role MattersWe are seeking a dynamic and quick-thinking Technical Support Analyst to manage the growing volume of technical support requests from our valued merchants. You will serve as the first point of contact for troubleshooting, issue resolution, and merchant education, ensuring they receive an exceptional experience with Tabs.In this role, you will collaborate cross-functionally with teams in Customer Success, Engineering, Product, and Contract Operations to address technical issues and identify recurring patterns. You will be the go-to resource for resolving technical challenges that do not necessitate engineering intervention but are critical for our merchants’ success. If you excel in fast-paced, high-pressure environments, love problem-solving, and are committed to providing a world-class merchant experience, we encourage you to apply!This position is ideal for someone with a strong technical background, experience with ERP systems (e.g., NetSuite, Quickbooks), a knack for navigating ambiguity, and a passion for helping merchants tackle complex issues.

Tabs is looking for a Software Engineer to join the team in New York City. The focus is on building software that helps users interact more effectively with Tabs products. Collaboration is a key part of the work, with regular interaction alongside engineers and other team members. What you will do Develop applications that improve and support the user experience Partner with colleagues from different disciplines to deliver dependable software Location This role is based in New York City, NY.

Tabs stands at the forefront of innovation as the premier AI-driven revenue platform tailored for contemporary finance and accounting teams. Our platform revolutionizes the contract-to-cash lifecycle, automating essential processes such as billing, collections, revenue recognition, and reporting. This enables teams to minimize manual tasks and optimize cash flow.High-growth organizations, including Cursor and Statsig, trust Tabs to seamlessly generate invoices from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully secured over $91 million in funding from leading investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York is powered by a team with profound expertise in finance and artificial intelligence.About the RoleThe Partner Marketing Manager will spearhead the development and execution of Tabs’ partner go-to-market strategy, crafting a cohesive approach that integrates product, accounting, and ecosystem partnerships into our positioning, launch strategies, and revenue initiatives. This role will play a pivotal part in driving pipeline growth, enhancing product adoption, and differentiating our platform by articulating clear, scalable “better together” messages that highlight the synergy of our integrations and partnerships.What You’ll DoOversee the comprehensive go-to-market strategy for product, accounting, and ecosystem partners, focusing on segmentation, positioning, and launch execution.Create compelling “better together” narratives that demonstrate joint value and bolster Tabs’ platform messaging.Gain in-depth insights into partner personas and how Tabs’ offerings and integrations enhance their operational workflows.Lead and implement collaborative partner launches and co-marketing efforts through campaigns, content, and tailored partner resources.Empower Sales and Customer Success teams with strategic playbooks, training materials, and collateral aimed at driving pipeline growth and adoption.Establish a scalable partner marketing framework that includes processes, templates, reporting, and event strategies to enhance our go-to-market efforts.

Tabs stands at the forefront of innovation as the premier AI-native revenue platform tailored for modern finance and accounting teams. Our cutting-edge platform automates the entire contract-to-cash lifecycle—including billing, collections, revenue recognition, and reporting—empowering teams to eliminate tedious manual tasks and enhance cash flow efficiency.High-growth companies such as Cursor and Statsig trust Tabs to seamlessly generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.Established in 2023, Tabs has successfully secured over $91 million in funding from renowned investors including Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York City is home to a team with profound expertise in finance and AI.About the RoleWe are seeking a talented and experienced Product Designer to join our New York team. In this role, you will collaborate closely with product managers and engineers to craft clear, effective workflows and deliver intuitive user experiences for our clients. Our design toolkit includes Figma for design and prototyping, UserTesting for research, and Posthog for analytics. This position is based onsite at our vibrant SoHo office.About the TeamThe Tabs Product, Design, and Engineering team consists of 6 Product Managers, 30 engineers, and 1 design lead. You will join as the second designer, working closely with roughly half of our engineering pods. Additionally, you will collaborate with our front-end platform team to develop scalable components and maintain design standards that enable engineering to operate swiftly and consistently.About You5–10 years of product design experience in high-growth software companies, ideally within multiple stages such as Series B or CA robust portfolio demonstrating end-to-end ownership, insightful problem framing, and a clean, intuitive user interface for complex workflowsExperience in designing B2B SaaS products, particularly with data-heavy, multi-step, or domain-specific user journeysIn-depth experience with design systems and the ability to work collaboratively with engineers to implement them effectively

Tabs is an innovative AI-driven revenue platform tailored for contemporary finance and accounting teams. Our solution automates the entire contract-to-cash process, encompassing billing, collections, revenue recognition, and reporting, empowering teams to minimize manual tasks and enhance cash flow efficiency.High-growth companies such as Cursor and Statsig trust Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606 regulations.Founded in 2023, Tabs has successfully secured over $91 million in funding from Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York, where our team brings extensive expertise in finance and artificial intelligence.About the RoleAs the Product Marketing Manager, you will craft and implement the go-to-market strategy for Tabs’ revenue platform, emphasizing how integrations and ecosystem capabilities enhance the core product narrative. This role will be pivotal in shaping product positioning, orchestrating launches, and facilitating enablement to drive product adoption, increase revenue, and establish long-term differentiation in the market.What You’ll DoLead the positioning, messaging, and differentiation efforts for Revenue and Reporting product lines, translating technical features into compelling customer value propositions.Oversee comprehensive product launches: including launch planning, internal readiness, external messaging, content creation, and post-launch performance evaluation.Collaborate closely with Product Managers (typically 2–3 PMs per PMM) to establish go-to-market strategies, prioritization, and launch timelines.Develop impactful sales and customer enablement resources such as playbooks, battlecards, pitch decks, product one-pagers, and demo scripts.Craft external marketing materials including website copy, product announcements, PR briefs, case studies, and campaign messaging.Conduct market research, competitive intelligence, and win/loss analysis to guide roadmap priorities and product positioning.Coordinate cross-functional go-to-market execution with Sales, Customer Success, Partnerships, and Marketing teams to ensure consistent messaging and measurable adoption.

Tabs stands at the forefront of revolutionizing finance and accounting with our innovative AI-native revenue platform. We empower modern finance teams by automating the contract-to-cash lifecycle—spanning billing, collections, revenue recognition, and reporting. Our mission is to eliminate tedious manual processes and expedite cash flow, allowing teams to focus on what truly matters.High-growth companies such as Cursor and Statsig trust Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully raised over $91 million in funding from renowned investors including Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York is home to a team rich in expertise in finance and artificial intelligence.About the RoleWe are on the lookout for a talented Staff Software Engineer to join our dynamic team and collaborate closely with our CTO in driving the development and scalability of our groundbreaking technologies. In this pivotal role at our early-stage startup, you will have the unique opportunity to influence the strategic direction of the company and make a significant impact on our collective success.How We OperateWe believe in hard work. Our one-week sprints, weekly shipping goals, and short feedback cycles enable us to achieve intra-month product releases efficiently.We work intelligently. By engaging directly with customers and leveraging both data and user feedback, we drive informed decisions while keeping an eye on the overarching goals.We cultivate collaboration. Our in-office culture fosters connections with colleagues you enjoy working alongside. We provide ample whiteboard space and cover expenses for coffee, lunch, and dinner when you’re in the office.What You Will AccomplishLead complex technical projects from inception to completion, overseeing architecture, implementation, and production deployment.Design and enhance highly reliable, secure, and efficient systems that support Tabs’ AI-driven workflows.Work closely with the CTO and product team to ensure engineering efforts align with company objectives.Mentor and support fellow engineers, elevating technical excellence and fostering best practices.Contribute to building the culture of innovation and collaboration within Tabs.

Tabs stands at the forefront of the AI-native revenue platform, empowering modern finance and accounting teams to streamline their operations. By automating the entire contract-to-cash lifecycle—encompassing billing, collections, revenue recognition, and reporting—Tabs enables teams to minimize manual tasks and enhance cash flow.High-growth enterprises such as Cursor and Statsig trust Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606 standards.Founded in 2023, Tabs has successfully raised over $91 million from prestigious investors including Lightspeed Venture Partners, General Catalyst, and Primary. The company is headquartered in New York and boasts a team with extensive expertise in finance and AI.About the RoleWe are seeking a knowledgeable Senior Product Manager to take charge of Tabs’ usage data products. This role involves overseeing the systems that ingest, process, and summarize usage data, which are critical for usage-based billing and insightful reporting.This position plays a crucial role at the convergence of product strategy, data infrastructure, and financial systems design. You will define the vision, roadmap, and execution strategy for the flow of usage data through the Tabs platform, guaranteeing its accuracy, scalability, and reliability as our customers implement more advanced pricing models.You will have the chance to influence how finance and RevOps teams interpret and trust their usage data, crafting solutions that simplify, clarify, and automate complex metering and billing processes.How We WorkWe work diligently. Our one-week sprints, weekly shipping goals, and brief feedback cycles are designed for effective intra-month product releases.We work intelligently. We prioritize customer engagement and utilize data and feedback to inform our decisions while considering the broader objectives.We collaborate effectively. Our in-office culture fosters teamwork with colleagues you enjoy working alongside, equipped with plenty of whiteboard space, and we cover expenses for coffee, lunch, and dinner during office hours.What You’ll DoLead the strategy, roadmap, and delivery for Tabs’ usage data ingestion and summarization systems....

Tabs is at the forefront of revolutionizing finance and accounting through our innovative AI-native revenue platform. Our solution automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, enabling finance teams to minimize manual processes and accelerate cash flow.High-growth companies like Cursor and Statsig utilize Tabs to effortlessly generate invoices directly from contracts, reconcile payments in real time, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully raised over $91 million from prominent investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Our team, based in New York, consists of experts in finance and artificial intelligence.Our MissionWe empower the one-person finance team with artificial intelligence products that automate accounting operations, communication, and reporting. Our advanced systems relieve finance leaders from the stress of updating contact details for invoices, allowing them to focus on strategic initiatives and business vision.The RoleWe are assembling a dynamic team of innovative product engineers to join our AI division as full-stack developers. This is an in-person role located in New York City.You will take ownership of designing and implementing automation, AI, and ML features from initial concept to release and integration.This role requires forward-thinking engineers who can push beyond pattern matching to uncover new insights and solutions.You will collaborate closely with company leadership and the founding team to deliver high-impact projects that significantly influence our market positioning.Ideal CandidateDemonstrated experience in building greenfield products, achieving 80% accuracy, and learning from the remaining 20%.Proven track record of taking ownership and driving projects to successful completion.A minimum of 3-5 years of full-stack engineering experience directly contributing to product and feature delivery.At least 1 year of experience working with AI and ML technologies.

Tabs is at the forefront of innovation as the premier AI-driven revenue platform designed for contemporary finance and accounting teams. Our platform streamlines the entire contract-to-cash process, encompassing billing, collections, revenue recognition, and comprehensive reporting, empowering teams to eliminate tedious manual tasks and enhance cash flow efficiency.High-growth enterprises such as Cursor and Statsig leverage Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606 regulations.Founded in 2023, Tabs has successfully secured over $91 million in funding from Lightspeed Venture Partners, General Catalyst, and Primary. With our headquarters in New York, we bring a wealth of expertise in finance and artificial intelligence.About the RoleWe are seeking a Senior Solutions Consultant based in New York to play a pivotal role in our pre-sales processes. You will collaborate closely with our Go-to-Market team and our clients to design tailored solutions. This is an exceptional opportunity for individuals eager to contribute significantly to our growth trajectory at the early stages of our company.What You’ll DoCollaborate with finance and accounting leaders to showcase the capabilities of the Tabs platform, emphasizing solutions to business challenges and articulating comprehensive workflows.Oversee pre-sales projects, ensuring the practicality of proposed solutions while working closely with the Implementation team on proof-of-concept developments that align with our product offerings.Support the Go-to-Market team by providing a consultative, solutions-oriented perspective in meetings with potential clients, translating these solutions into workflow maps, implementation proposals, and related materials.Advise clients on integrating Tabs into their existing technology ecosystem, often involving complex systems such as ERP, CRM, and BI tools.Cultivate and maintain robust relationships with key decision-makers, ensuring a consultative approach to resolving technical and business challenges.

Tabs seeks a Customer Success Manager for Accounting Solutions based in New York City, NY. This role acts as the primary point of contact for clients using Tabs’ accounting software, working to ensure each customer gains real value from the platform. Key Responsibilities Guide clients step by step through onboarding and initial setup of Tabs’ accounting tools. Provide ongoing support, addressing questions and troubleshooting issues as they arise. Develop and maintain strong relationships to better understand each customer’s needs. Assist clients in making the most of the software as their businesses evolve and grow.

About RainAt Rain, we are revolutionizing the payment landscape globally. Our dedicated team comprises passionate innovators and seasoned founders who work diligently to make stablecoins practical for everyday transactions. Our cutting-edge infrastructure supports card transactions, cross-border payments, B2B purchases, remittances, and more. Collaborating with fintechs, neobanks, and various institutions, we empower them to launch global, inclusive, and efficient solutions. Join us in making a significant impact in a rapidly growing company backed by leading investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you possess curiosity, boldness, and a desire to contribute to a borderless financial ecosystem, we want to hear from you.Our CultureWe advocate for an open and flat organizational structure, allowing you to develop in a role that aligns with your aspirations. Every team member, regardless of their position, has the liberty to explore innovative ideas and influence our company’s vision and roadmap.Role OverviewWe are on the lookout for Technical Support Analysts who will play a vital role in providing outstanding support for Rain’s platform and integrations. You will troubleshoot intricate issues, assist both internal and external partners, and guarantee a seamless and reliable user experience.Engage at the intersection of technology and finance, addressing real-world challenges with a global impact.Collaborate with a team of intelligent, driven professionals shaping the future of payment infrastructure.Enjoy a flexible, fully remote work environment with ample growth opportunities.Contribute to a company that is at the forefront of global stablecoin usage.Your ResponsibilitiesInvestigate and resolve advanced customer and partner issues related to Rain’s systems, APIs, and integrations.Analyze logs, dashboards, and transaction data to pinpoint root causes and escalate issues when necessary.Work in close collaboration with Product, Engineering, and Compliance teams to resolve technical incidents.Maintain precise documentation and create troubleshooting guides for recurring issues.Monitor trends and recommend improvements to prevent future incidents.Assist in testing new features, integrations, and platform updates as required.

Role Overview Tabs seeks a Partnership Manager to strengthen and manage channel partnerships in New York City. This role centers on building strategic relationships that support business growth and expand tabs’ reach in the market. What You Will Do Develop and maintain relationships with channel partners Identify new partnership opportunities that align with company goals Work closely with internal teams to ensure successful collaboration with partners Support initiatives that increase tabs’ market presence through channel partnerships What We Look For Experience managing channel partnerships or similar business relationships Strong communication and relationship-building skills Comfort working toward results and navigating changing priorities Interest in collaborative work and supporting business growth

Join our vibrant team at Tabs as an Account Executive, where you will have the opportunity to build and maintain relationships with key clients. In this role, you will be responsible for developing strategies that align with our clients' goals, ensuring their satisfaction, and driving our business growth. You will work closely with our internal teams to deliver exceptional service and innovative solutions.

Tabs stands at the forefront of revenue automation solutions, specifically tailored for contemporary finance and accounting teams. Our AI-native platform streamlines the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting, empowering teams to minimize manual tasks and enhance cash flow efficiency.High-growth organizations such as Cursor and Statsig trust Tabs to automatically generate invoices from contracts, reconcile payments in real-time, and ensure compliance with ASC 606 regulations.Founded in 2023, Tabs has successfully raised over $91 million from esteemed investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, where our team brings extensive experience in finance and AI.About the RoleWe are seeking a dynamic Deployment Team Lead to play a pivotal role in scaling our customer delivery function. In this hands-on position, you will lead and mentor a select team of Deployment Strategists while engaging in strategic, high-impact implementations. You will have the opportunity to influence how Tabs delivers its revenue automation solutions to finance and accounting teams, collaborating closely with Product, Engineering, and Operations to develop repeatable, scalable processes that facilitate successful launches and outstanding customer experiences.What You’ll DoLead and coach a dedicated team of Deployment Strategists, providing regular feedback, fostering professional development, and exemplifying best-in-class project delivery and client communication.Oversee high-impact implementations from start to finish: conduct onboarding for complex clients, map business processes, configure Tabs, manage ERP integrations (NetSuite, QuickBooks), and ensure seamless go-lives.Champion continuous improvement initiatives: collaborate with the VP of Client Services to refine playbooks, standardize workflows, and enhance internal tools and data visibility.Act as the customer subject matter expert: translate accounting and revenue recognition requirements into configuration and implementation decisions, ensuring alignment with clients’ finance needs.Work cross-functionally: share implementation insights with Product and Engineering, identify product gaps, and assist in prioritizing enhancements.

Join Tabs as an Accounting & Finance Partnerships Manager in New York City, where you will play a pivotal role in fostering and managing relationships with our financial partners. This dynamic position requires a strategic thinker with a robust understanding of finance and exceptional communication skills.Your responsibilities will include identifying growth opportunities, negotiating partnership agreements, and ensuring seamless collaboration between our finance team and external stakeholders. You will lead initiatives that drive financial performance and contribute to the overall success of the organization.

Join tabs as a Product Launch Manager where you will spearhead the introduction of innovative products to market. In this pivotal role, you will collaborate with cross-functional teams to ensure successful product launches, optimizing strategies to achieve maximum market impact and customer engagement.

As the Lead of Strategic Alliances at tabs, you will play a crucial role in shaping and nurturing partnerships that drive our business forward. Your strategic vision and exceptional communication skills will be vital in identifying, developing, and managing alliances that align with our company's goals.This position requires a proactive leader who thrives in a dynamic environment, possesses a deep understanding of market trends, and can effectively collaborate with internal teams and external partners. Join us in creating impactful collaborations that foster growth and innovation.

Tabs stands at the forefront of innovation as an AI-native revenue platform tailored for contemporary finance and accounting teams. Our advanced solutions streamline the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting, thereby empowering teams to eliminate manual processes and expedite cash flow.Our esteemed clients, including Cursor and Statsig, trust Tabs to seamlessly generate invoices directly from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606.Founded in 2023, Tabs has successfully secured over $91 million in funding from renowned investors such as Lightspeed Venture Partners, General Catalyst, and Primary. Headquartered in New York, our team is composed of experts with deep knowledge in finance and AI.About the RoleAs our inaugural Data Engineer, you will be instrumental in constructing the foundational data infrastructure that fuels our internal KPIs, drives customer insights, and enhances our AI systems. Your primary objective will be to design and implement a robust data platform that supports our core metrics and prepares us for long-term analytical scalability.This position is ideally suited for an engineer with a proven track record of developing end-to-end data platforms and who seeks ownership over the complete data stack. You thrive in ambiguous settings and are committed to delivering tangible business outcomes.Key ResponsibilitiesArchitect and implement our inaugural scalable data warehouse/lakehouse to bolster KPIs.Develop and manage dependable data pipelines (batch and/or streaming) from application databases and third-party tools.Collaborate with leadership to convert business metrics into actionable data models and schemas.Establish and maintain data modeling standards and best practices.Implement monitoring, data quality checks, and observability for pipelines and core tables.Empower BI and data analysts with well-structured models and self-service friendly datasets.Document the data platform (lineage, definitions, contracts) and assist in creating a unified source of truth for metrics.

Tabs is a pioneering AI-driven revenue platform designed specifically for contemporary finance and accounting teams. Our innovative Tabs agents streamline the entire contract-to-cash process, encompassing billing, collections, revenue recognition, and reporting, thus empowering teams to eradicate manual tasks and expedite cash flow.High-growth companies, such as Cursor and Statsig, trust Tabs to seamlessly generate invoices from contracts, reconcile payments in real-time, and automate ASC 606 compliance.Founded in 2023, Tabs has successfully raised over $91 million from reputable investors including Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters are located in New York, where our team combines extensive expertise in finance and artificial intelligence.About the RoleWe are seeking an Engineering Manager to spearhead a product engineering team focused on developing core functionalities of the Tabs platform. In this role, you will oversee team leadership, project execution, and pivotal technical decisions, collaborating closely with Product and Design teams.This position is perfect for individuals who thrive on building high-performing teams, enhancing engineering processes, and delivering impactful software in a dynamic environment.What You’ll DoLead and mentor a team of software engineers through constructive feedback and career development initiatives.Take ownership of delivery planning and execution, ensuring predictable, high-quality outcomes.Collaborate with Product and Design teams to outline project scope, timelines, and technical strategies.Guide architectural and technical decisions, maintaining rigorous quality standards.Enhance engineering processes, tools, and team well-being over time.Recruit and onboard new engineers as the team expands.Who You AreA people-centric engineering leader passionate about nurturing the growth of fellow engineers.Adept at navigating ambiguity and making pragmatic decisions.Strong communicator and collaborator, skilled in fostering a positive team environment.

Tabs is at the forefront of revolutionizing finance and accounting with our cutting-edge AI-native revenue platform. Our innovative solutions streamline the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting. By automating these processes, we empower finance teams to reduce manual labor and expedite cash flow.Leading companies such as Cursor and Statsig trust Tabs to automate their invoicing directly from contracts, facilitate real-time payment reconciliation, and ensure compliance with ASC 606 standards.Founded in 2023, Tabs has successfully secured over $91 million in funding from renowned investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters in New York City is home to a team of experts with profound knowledge in finance and AI.About the RoleWe are seeking a Solutions Consultant based in New York to play a pivotal role in our pre-sales efforts. This position involves collaborating closely with our Go-to-Market team and clients to design tailored solutions. This is an excellent opportunity for a motivated individual eager to contribute significantly to our early-stage growth.What You’ll DoWork in partnership with finance and accounting leaders to showcase the capabilities of the Tabs platform, focusing on resolving business challenges and illustrating comprehensive workflows.Oversee pre-sales initiatives, ensuring the viability of proposed solutions while collaborating with the Implementation team at Tabs to develop proof-of-concept projects that align with our product capabilities.Support the Go-to-Market team by providing a consultative and solutions-focused approach during meetings with prospective clients, transforming those insights into workflow maps, implementation proposals, and other relevant materials.Advise on the integration of Tabs into clients' existing tech ecosystems, often requiring the navigation of complex systems including ERP, CRM, and BI tools.Cultivate and maintain strong relationships with key decision-makers, ensuring a consultative approach to both technical and business problem-solving.