About the job
Join Our Visionary Team
At Newcode.ai, we are revolutionizing the way law firms and legal professionals use artificial intelligence to create tangible outcomes. As a member of our dynamic and rapidly expanding team, you will collaborate closely with innovative founders at the forefront of AI and legal transformation, influencing our product and the future of legal work.
We pride ourselves on a culture built on trust, inclusivity, and excellence. If you excel in fast-paced environments, enjoy tackling intricate challenges, and are eager to delve into the realms of AI and startups, Newcode.ai is your ideal workplace.
Role Summary
As a Legal Engineer at Newcode.ai, you will act as a vital link between our clients and the product & engineering teams. Your role will involve immersing yourself in the daily operations of legal professionals, understanding their workflows, and identifying how AI can create significant value. You will transform these insights into AI-driven solutions, optimized prompts, and structured workflows that deliver measurable outcomes.
Your responsibilities will include guiding clients through the entire journey—from onboarding to sustained engagement and value realization—while advocating for their requirements and driving our AI product development. You will also adopt a business-oriented approach, managing client relationships, spotting growth opportunities, and actively contributing to product configuration and enhancement.
In essence, you will be equally adept at facilitating workshops with law firm partners and participating in product discussions with our engineering team.
- Pioneering Legal Innovation
- Collaborate with legal, product, and engineering teams to define, scope, and implement AI-driven legal solutions in partnership with our clients.
- Document solutions, create internal knowledge resources, and contribute to a repository of scalable legal engineering playbooks to propel our future growth.
- Ownership of Customer Experience
- Lead client onboarding and workshops for legal teams, supporting pilot initiatives and ensuring successful adoption of new tools and workflows.
- Set clear benchmarks and milestones with clients, track progress, and manage renewal and expansion conversations—proactively seeking growth opportunities within existing accounts.
- Strategic Enablement & Adoption
- Identify and implement relevant use cases that align with client objectives.
- Drive measurable adoption by deeply understanding legal workflows, translating insights into solutions that deliver real value, and continuously refining them as client needs evolve.
- Customer Advocacy
- Act as the internal advocate for the customer—championing their needs and following through on feedback to enhance our product offerings.

