Strategy and Operations Associate

Join our dynamic team as a Strategy and Operations Associate where you will play a crucial role in enhancing our operational efficiency and strategic initiatives. In this position, you will collaborate closely with various departments to streamline processes and implement innovative solutions that drive organizational success.

Willow Health is a pioneering behavioral health organization, supported by Andreessen Horowitz (a16z), Seae Ventures, and Emerson Collection. Our mission is to revolutionize the lives of individuals facing mental health challenges by delivering innovative, personalized care programs that can be accessed comfortably from home.In the U.S., one in five adults contend with mental health issues, and over 12 million individuals contemplate suicide. During mental health crises, many face significant delays in receiving the care they need. Willow Health aims to enhance this experience by broadening access to affordable, high-quality, evidence-based intensive behavioral health care.We are looking for a Strategy & Operations Associate to contribute to the execution of Willow’s strategic priorities. This high-visibility position collaborates closely with executive leadership to shape and implement the company’s strategic roadmap.This role is perfect for an individual with a background in consulting, investment banking, or strategy & operations, particularly within the healthcare industry, who is eager to transition from advisory roles to active execution in a rapidly growing health-tech environment.This position offers flexibility, with options for remote or hybrid work (co-working 2-4 times per month in NYC/Brooklyn).

Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.

About the TeamThe Strategy & Operations team serves as the driving force behind DoorDash’s growth, tackling high-priority challenges, formulating strategies, and delivering measurable business results. We are committed to an ownership mentality, where teams are empowered to not only define but also execute strategies effectively.The DoubleDash Strategy & Operations team is dedicated to enhancing multi-vertical growth by optimizing the customer journey in the DoorDash marketplace, ensuring seamless order discovery, addition, and completion. Collaborating closely with Product, Pricing, Finance, Analytics, and Operations, we strive to enhance revenue, improve cost efficiency, and elevate customer experience through a strategic blend of analytics, operational adjustments, and product innovations.About the RoleThe Senior Associate position in Strategy & Operations is pivotal to the DoubleDash growth engine, integrating funnel optimization, product experimentation, and marketplace economics. In this role, you will oversee daily operations that fuel our product testing, launching, and iterative processes: designing effective experiments, analyzing results to guide strategic decisions, and collaborating with Product, Operations, Engineering, and Finance to convert insights into actionable outcomes. This is a dynamic role that offers high throughput and autonomy, ideal for individuals eager to refine their skills in experimentation and product analytics while directly influencing a business segment that impacts millions of orders.You will report to the Senior Manager of Marketplace Strategy & Operations on the DoubleDash team within the US Marketplace organization. This role is located in the United States, with flexibility across various DoorDash office hubs to facilitate close cross-functional collaboration.Your Excitement About This Opportunity Includes...Identifying and resolving complex business challenges by formulating critical questions, analyzing data, and converting insights into actionable recommendations.Owning and enhancing essential elements of the DoubleDash experience, leading initiatives from planning through to launch and ongoing refinement.Collaborating with cross-functional teams to drive impactful outcomes across the organization.

About ValonValon is pioneering an AI-native operating system tailored for regulated finance, commencing with mortgage servicing. As a Series C enterprise backed by a16z, we are revolutionizing sectors often deemed too intricate to innovate. Instead of relying on outdated legacy systems, we took a bold path: establishing and managing our own mortgage servicing business, currently overseeing over $110 billion in loans. This endeavor has not only been fundamental to our understanding of the complexities involved but has also enabled us to develop software that effectively functions within regulated environments.The results are remarkable. We've transitioned mortgage servicing from a traditionally low-margin business into one boasting over 60% margins while significantly enhancing customer experiences. Major enterprise contracts are being deployed industry-wide. Our platform, ValonOS, structures every process, making it programmable and ideally suited for the AI era. With all operations flowing through a unified system enriched with data, AI agents do more than just automate tasks—they continuously enhance operational efficiency. Mortgage servicing is merely the starting point in our vision to revolutionize regulated industries and beyond.About the RoleWe are seeking a Senior Associate, Strategy & Operations to spearhead the identification, design, and implementation of the strategies, systems, and processes necessary for Valon to thrive during our next growth phase. You will become an integral part of our agile Strategy & Operations team, dedicated to eliminating bottlenecks within the business and developing new processes and functions from the ground up. This role will require you to connect various departments and leverage your influence across Product, Engineering, Deployment, Legal, and more, ensuring high-quality execution.

Join our dynamic team at zip as a GTM Strategy & Operations Associate focused on Business Development Representatives (BDR). In this pivotal role, you will contribute to the execution of our go-to-market strategies, driving operational excellence and supporting our sales initiatives. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about optimizing processes to enhance team performance.

MongoDB is on the lookout for a dynamic Business Operations & Strategy Associate to spearhead strategic and operational initiatives throughout the organization. In this pivotal position, you will integrate operations, analytics, finance, and product management, collaborating closely with internal stakeholders to tackle complex business challenges.We seek a proactive self-starter who excels in clear and effective communication with leadership and has the capacity to balance multiple priorities. You will drive projects from inception to completion, deliver rapid value, and thrive in a fast-paced, ever-evolving environment.This hybrid role allows for flexibility, requiring you to be in our New York City, Austin, Palo Alto, or San Francisco office approximately two to three days a week.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

Datadog is looking for a GTM Strategy and Operations Associate to join the team in New York, NY. This position plays a key part in supporting sales and marketing by turning data into actionable insights and helping to improve how teams operate. The goal is to strengthen Datadog’s growth and expand its presence in the market. Key responsibilities Analyze business data to identify trends and spot new opportunities Develop strategic insights that guide sales and marketing decisions Assist in implementing process improvements to boost efficiency Collaborate with teams across the company to reach shared objectives Collaboration and location This is an onsite role in New York, NY. Regular interaction with colleagues from different departments is part of the day-to-day work.

About AirwallexAirwallex is the premier unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary technology and software, we empower more than 200,000 businesses globally – including industry leaders like Brex, Rippling, Navan, Qantas, SHEIN, and others – providing comprehensive solutions for managing everything from business accounts to payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 innovative professionals spans 26 offices worldwide. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you're eager to embark on the most ambitious journey of your career, we invite you to join our team.

Join our dynamic New Verticals team at DoorDash, where we are redefining local commerce by expanding our marketplace offerings. Since our launch in 2020, we have established a world-class delivery platform that serves Grocery, Convenience, Alcohol, and Retail partners, along with our own DashMart business. As a member of the Strategy & Operations team, you will have a multifaceted role that encompasses merchant strategy, consumer experience, dasher experience, and much more. We're seeking four Associates to engage in high-priority initiatives, allowing you to impact growth, supply chain, and logistics. You'll work cross-functionally, gain valuable insights into various verticals, and drive impactful metrics through A/B testing and new initiatives.

Role Overview DoorDash is hiring an Associate for the DashMart Regulatory Strategy & Operations team. This role helps keep DashMart operations aligned with relevant regulations and supports strategic planning for future growth. The Associate will work closely with team members to maintain compliance and improve operational processes.

Why Shiftsmart?We’re creating the future of labor. Shiftsmart is an innovative labor platform that combines comprehensive workforce management technology with a rapidly expanding global network of over 5 million flexible workers. Our mission is to offer scalable labor solutions to major corporations like Circle K, Pepsi, Dollar General, and Starbucks. By fractionalizing jobs into shifts, we enable workers to seamlessly engage with multiple companies through a digital marketplace. As one of the fastest-growing startups in the nation, we have consistently achieved 2-3x year-over-year growth since inception, securing over $120 million in funding from leading investors such as D1 Capital and Imaginary Ventures. And we’re just getting started!Our mission: To be the world's leading platform for hourly workers and businesses, promoting flexibility, choice, and upward social mobility.Join a dynamic team. This is a unique chance to be part of a rapidly scaling business that is redefining hourly labor and seizing a $2 trillion market opportunity in the U.S. alone.Ownership and impact. Collaborate with a team that supports each other's growth while building a successful enterprise that enhances flexibility and opportunities for workers worldwide.Shape your career trajectory. Experience accelerated growth and learning alongside a world-class team drawn from top tech companies like Uber, Airbnb, Google, and Amazon, as well as prestigious business schools such as Harvard Business School and Wharton.Become a master executor. We believe that #ExecutionIsBinary, and we’re committed to helping you develop this vital skill for your career and beyond.The Role: As a Strategy & Operations Associate, you will take ownership of and enhance the quality assurance processes for our Audits & Inspections marketplace. Your responsibilities will include ensuring prompt and accurate audit completions and payments while maintaining high-quality standards as we scale. You will oversee daily QA operations and identify upstream improvements to boost first-time audit pass rates and minimize manual interventions.Work Arrangement: This position is based in New York City (HQ) and typically requires 4 or more days in the office.

About Blackbird:Blackbird Labs is a cutting-edge loyalty and payments platform dedicated to creating meaningful connections between top-tier restaurants and their clientele. Founded in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird provides a fully customizable loyalty programming platform tailored for restaurants and a consumer app that ensures every guest enjoys VIP treatment, regardless of where they choose to dine. Supported by visionary investors like Union Square Ventures, a16z, Amex Ventures, and Variant Fund, Blackbird is on a mission to transform the restaurant industry.About Our Team:At Blackbird, our core values shape every aspect of our work and our talent principles outline the essential qualities we look for in our team members. We are passionate about our product, committed to our mission, and consistently go the extra mile for our customers. We strive for excellence as elite performers, achieving outstanding results with drive and determination. We take initiative to elevate our colleagues, fostering a culture of growth through feedback and accountability, all while working collaboratively towards our mission.About the RoleWe are seeking a strategic-minded Partnerships Strategy & Operations Associate to build and expand the partnership ecosystem that enhances the value of $FLY. You will design and implement a dual-tier partnership strategy, focusing on premium partners (travel, delivery, retail) for brand equity and user acquisition, as well as volume partners (cashback platforms, shopping portals) to drive profitability and sustain the ecosystem. This role requires a blend of strategic insight and hands-on execution, defining go-to-market strategies while managing the deal flow to establish and cement partnerships.

About EliseAIAt EliseAI, we are revolutionizing critical sectors such as housing and healthcare. These essential services should be accessible to all, and our mission is to streamline their delivery. By embedding AI agents into current workflows, we enhance efficiency, lower costs, and elevate user experiences.Housing: Our platform transforms how renters access housing services, from apartment tours to lease signing and maintenance requests, all in one convenient location.Healthcare: We simplify the process for patients to schedule appointments, fill out intake forms, and communicate with healthcare providers, allowing them to prioritize their health over paperwork.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further accelerate our mission.About The RoleWe are seeking a GTM Strategy & Operations Senior Associate who will spearhead projects and glean strategic insights that drive growth. This role transcends traditional operations; we want someone who is eager to engage with customers, understand value drivers, and collaborate closely with sales, product teams, and leadership to scale successful initiatives. You will play a pivotal role in how we position, market, and deliver our products.This position is perfect for someone with a background in consulting or high-performance strategy, ready to take charge of results rather than just advising. You will have the opportunity to act swiftly, work across departments, and impact everything from sales strategies to customer expansion and enterprise pricing.Key RequirementsAnalyze customer conversations, win/loss trends, competitive insights, and sales performance to identify growth opportunities.Lead and implement projects to enhance sales velocity, conversion rates, and expansion results.Collaborate with Account Executives, Customer Success Managers, and clients to refine value communication, demonstrate ROI, and differentiate from competitors.

Verse Medical is seeking a Strategy & Operations Associate to join the Office of the CEO in New York City. This position provides direct support to executive leadership, helping drive strategic initiatives and strengthen daily operations across the organization. Key responsibilities Work closely with the CEO and leadership team to assess and address business challenges Identify, develop, and recommend actionable solutions for complex issues Lead and assist with high-priority projects, managing them from initial planning through execution Role focus This role centers on both strategic analysis and hands-on project management. The associate will play a part in shaping business decisions and ensuring operational effectiveness at Verse Medical. Company background Verse Medical is dedicated to healthcare innovation, with a mission to improve patient outcomes and enhance operational efficiency.

Team Overview The Strategy & Operations group at DoorDash shapes the direction of our In-Store business line. This team focuses on sustainable growth and operational improvements by working across functions. Using data-driven insights, the team refines processes and supports decisions that improve customer experience and encourage innovation throughout the company. Role Summary The Senior Associate, In-Store - Strategy & Operations, serves as a key connector among Product, Go-To-Market (GTM), and merchant teams within DoorDash’s In-Store business (also known as SevenRooms). This role manages the commercialization of new add-on products, including Events and Lite, from early MVP testing through large-scale sales pilots and global GTM launches. Main Responsibilities Lead commercialization projects for new add-on products, coordinating efforts from MVP to global launch. Organize and align cross-functional teams, acting as the central point of coordination for each initiative. Oversee legal agreement coordination, product naming, FAQ drafting, sales positioning, and pricing and packaging strategies. Analyze market opportunities and conduct competitive research to inform go-to-market plans. Adapt global strategies to fit regional needs and market conditions. Use data analysis to build consensus and support decisions with cross-functional partners. What Sets You Up for Success Strong ability to synthesize complex data and communicate findings clearly. Experience building alignment among stakeholders in ambiguous situations. Comfort operating independently and driving projects in a B2B SaaS environment. Structured thinking and a bias for action, especially when navigating uncertainty. Dedication to using data to drive measurable revenue growth. Location This position is based in New York, NY.

About the TeamAt DoorDash, our Commerce Platform is a dynamic fulfillment service that supports restaurants, grocers, and retailers across the United States and beyond. It empowers these businesses to implement eCommerce fulfillment for their direct-to-consumer experiences.As a key member of the Commerce Platform team, the Senior Associate will have a pivotal role in defining, testing, and scaling our most significant initiatives.About the RoleIn your position as a Senior Associate on the Commerce Platform Growth Strategy & Operations team, you will be instrumental in driving our growth and success. Owning this segment directly, your responsibilities will include developing and executing our growth strategies with some of our largest and most strategic clients. This entails launching and scaling partnerships, identifying product-market fit, crafting strategic go-to-market approaches, and collaborating cross-functionally to advance solutions.We aspire to innovate and introduce groundbreaking products to the market. On any given day, you might collaborate with colleagues to design experiments aimed at enhancing quality and delivery operations, test cutting-edge marketing strategies, address challenges that streamline processes for both us and our merchants, or analyze data to clarify performance at the most granular level, ensuring we continue to grow. The ideal candidate will be a self-motivated individual with an entrepreneurial spirit, capable of taking ownership, developing plans from the ground up, and driving execution while securing cross-functional support to achieve the strategic objectives of DoorDash Commerce Platform.You will report to a Manager within our Commerce Platform Restaurants team in the Platform Products organization.