Senior Solutions Engineer at Taktile | New York

Taktile is at the forefront of revolutionizing how financial institutions utilize AI to make critical decisions. As we experience rapid growth with enterprise clients in the financial services sector, we are excited to welcome a Senior Solutions Engineer to our pre-sales team. Your role will be pivotal in showcasing the transformative impact of AI-driven decision-making to top-tier financial institutions globally.In this position, you will act as the technical liaison between our enterprise prospects and our advanced AI decision-making platform. Collaborating closely with the Sales Team, you will design and implement AI-powered solutions tailored for the most innovative financial institutions. Your objective is to achieve the technical win by illustrating how Taktile harnesses Generative AI and cutting-edge machine learning techniques to address intricate challenges related to credit, risk, and fraud. You will be a trusted advisor, guiding customers to attain their strategic objectives and extract maximum value from integrating Taktile into their decision-making technology stack.If you are passionate about pioneering technology, consistently stay abreast of the latest advancements in AI, and possess several years of hands-on experience with Python, APIs, and contemporary AI models in client-facing roles—while thriving in a dynamic team that fosters your growth—this opportunity is tailor-made for you!

At Taktile, we are revolutionizing the way financial institutions utilize AI for crucial decision-making processes. As we experience rapid growth with enterprise clients across the financial services sector, we are eager to welcome a Lead Solutions Engineer to our pre-sales team. In this pivotal role, you will showcase the transformative power of AI-driven decision-making to the foremost financial institutions globally.As a Lead Solutions Engineer specializing in enterprise pre-sales, you will serve as the technical liaison between our prospective enterprise clients and our state-of-the-art AI-powered decisioning platform. Collaborating closely with the Sales Team, your objective will be to design AI-driven solutions tailored for the most innovative financial institutions in the world. Your mission is to secure the technical victory by illustrating how Taktile harnesses Generative AI and advanced machine learning to tackle complex challenges in credit, risk, and fraud management. You will act as a trusted advisor, helping our clients achieve their strategic objectives and derive significant value from incorporating Taktile into their decision-making technology stack.If you have a passion for cutting-edge technology, stay informed about the latest advancements in AI, and possess hands-on experience with Python, APIs, and contemporary AI models in customer-facing roles, all while thriving in a supportive team environment that fosters growth, we believe this opportunity is perfect for you!

About The RoleJoin Taktile, a pioneering company transforming the way financial institutions leverage AI for strategic decision-making. As a Lead Forward Deployed Engineer, you will play a crucial role in this evolution, overseeing the technical journey from customer onboarding to the deployment of production-ready AI solutions that yield substantial business results.If you are enthusiastic about technology and AI, keep abreast of the latest advancements in the field, and possess significant experience with Python, SQL, and REST APIs, you will excel in this position.What You'll Do as a Lead Forward Deployed EngineerLead intricate AI-driven deployments at Taktile, taking charge of the technical delivery for multiple projects, from defining impactful Agentic AI use cases to ensuring stable production operations.Utilize your technical acumen, problem-solving capabilities, and innovative mindset to assist organizations in tackling real-world challenges. Your responsibilities may encompass designing solution architectures, developing decision logic, deploying production-grade Generative AI agents, and collaborating with key customer stakeholders, all while ensuring a superb customer experience and a swift time to value.Scope work effectively, sequence delivery, and proactively eliminate obstacles while making informed trade-offs between scope, speed, and quality to achieve successful and timely project outcomes.Collaborate with Taktile’s product management team to transform your insights into actionable product recommendations, directly influencing Taktile’s product roadmap.Create reusable resources, best practices, and tools to disseminate your knowledge and contribute to the scalability of the forward deployed engineering function within the organization.Actively mentor and coach junior Forward Deployed Engineers, supporting their growth and success.About YouYou possess over 6 years of engineering or technical deployment experience, particularly in customer-facing roles.You have a robust technical background, ideally in disciplines such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.You are proficient in writing and reviewing production-level Python and SQL, with a solid grasp of REST API design and integrations.You excel at deconstructing complex challenges and making swift, well-informed decisions, even in high-pressure situations.You build strong relationships with stakeholders and thrive in collaborative environments.

Role overview taktile seeks a Business Development Representative to join the team in New York. The focus is on building client relationships and supporting company growth. This position partners closely with the sales team to identify new business opportunities and advance leads through the sales pipeline. What you will do Identify and research potential clients and new markets Engage and nurture leads through calls, emails, and meetings Collaborate with the sales team to reach shared targets Contribute to strategies that drive business growth Requirements Motivation to achieve goals and support team success Strong communication skills Interest in sales and business development Ability to work independently and manage time effectively This is an in-person role based at taktile's New York office.

Join Taktile as a Senior Product Marketing ManagerTaktile is at the forefront of revolutionizing financial services with our agentic decision platform, which is designed to deliver outstanding outcomes while significantly lowering operational costs without sacrificing compliance. Our innovative approach combines the speed of AI and human intuition, ensuring the fastest time to value in the industry through our proprietary technology, data insights, and seamless external integrations.Our platform empowers financial institutions to make high-stakes decisions efficiently across onboarding, credit, and anti-money laundering (AML) processes, allowing them to maintain control while scaling operations.With a proven track record of powering millions of decisions daily, we have become a trusted partner for banks, fintechs, and insurance companies, including renowned clients like Mercury, Zilch, Kueski, and Allianz.Your RoleAs a Senior Product Marketing Manager, you will play a pivotal role within our marketing team, focusing on product positioning, sales enablement, and executing go-to-market strategies for our AI-native decisioning platform. Your primary objective will be to drive revenue growth by ensuring our products are well-positioned, successfully launched, and effectively embraced by the market. This senior individual contributor position reports directly to the Head of Marketing and will bridge the gap between product innovation and market success, collaborating closely with customers, sales, and product teams to ensure our solutions resonate strongly in the market.Key ResponsibilitiesPipeline Development & Go-To-Market Execution: Orchestrate integrated marketing campaigns to cultivate a robust sales pipeline, create compelling marketing materials including one-pagers and solution briefs, and support demand generation initiatives through digital marketing, events, and webinars.Customer-Centric Messaging: Establish and uphold a clear, audience-specific messaging framework for our platform, translating technical features into compelling value propositions that distinguish us from competitors while synthesizing customer insights to refine our broader strategy.Sales Enablement: Develop impactful social proof through case studies and success stories to empower the sales team and enhance customer engagement.

About The RoleTaktile is revolutionizing the way financial institutions leverage AI for pivotal decision-making, and our growth trajectory is accelerating. In your role as a Senior Forward Deployed Engineer, you will be integral to this transformation, overseeing the technical process from onboarding clients to deploying production-grade AI systems that create tangible business value.If you have a fervor for technology and AI, keep abreast of the latest advancements in the field, and possess substantial expertise in Python, SQL, and REST APIs, you will excel in this position.Your Responsibilities as a Senior Forward Deployed Engineer:Spearhead intricate AI-driven deployments for Taktile, managing the technical delivery across various projects, from defining impactful AI use cases to ensuring stable production.Leverage your technical prowess, problem-solving capabilities, and creativity to assist organizations in tackling real-world challenges. Your daily tasks may encompass designing solution architectures, developing decision logic, deploying production-ready Generative AI agents, and collaborating with key customer stakeholders, all while ensuring an exceptional experience and swift value realization for Taktile’s clientele.Efficiently scope tasks, sequence project delivery, and proactively eliminate obstacles, while judiciously balancing scope, speed, and quality to guarantee successful and timely project outcomes.Collaborate with Taktile’s product management team to translate your insights into actionable product enhancements, significantly influencing Taktile’s product development roadmap.Create reusable resources, best practices, and tools to share your expertise and scale the forward deployed engineering function within the organization.About You:You possess 4-6 years of engineering or technical deployment experience, particularly in customer-facing roles.You have a robust technical foundation, ideally in fields like Computer Science, Mathematics, Software Engineering, Physics, or Data Science.You are proficient in writing and reviewing production-quality Python and SQL, and have a strong grasp of REST API design and integration.You excel at deconstructing complex issues and making swift, informed decisions even in high-pressure situations.You foster strong relationships with both technical and non-technical stakeholders, driven by curiosity and a customer-centric approach that enables you to understand their needs thoroughly.

About the RoleJoin Taktile, a pioneer in creating the leading software platform designed for executing crucial and highly-automated decisions. Our customers leverage our innovative solutions to combat fraud, mitigate money laundering, and enhance credit access for small businesses, among a myriad of other applications. Every day, Taktile is responsible for millions of these impactful decisions worldwide.Headquartered in New York, with additional offices in London and Berlin.Founded by seasoned experts in machine learning and data science, we bring extensive experience in implementing production-level ML within the financial sector.Our diverse team includes engineers, entrepreneurs, and researchers, many of whom have graduated from prestigious institutions such as Harvard, Oxford, and Stanford, while others bring unique perspectives without formal degrees.Our team's backgrounds include significant tenures at renowned tech companies like Google, Amazon, and Meta, as well as experience in startups and enterprise software.We are supported by top-tier investors, including Y Combinator and Index Ventures, along with esteemed individuals from Looker, GitHub, Mulesoft, Datadog, and UiPath.With strong backing and momentum in scaling with large enterprises in the financial services and insurance sectors, we aim to expand our sales team and enhance our market strategies while acquiring more enterprise clients.We need your expertise.As an Enterprise Account Executive, you play a pivotal role in advancing Taktile’s mission to grow our enterprise clientele, ensuring our cutting-edge solutions enable large organizations to refine their decision-making processes.You will be instrumental in fostering growth by developing a robust pipeline of enterprise accounts and expertly guiding them through intricate sales processes. Acting as a trusted partner and representative, you will cultivate strong relationships with high-level stakeholders across various departments.

Taktile is seeking a Senior Applied AI Engineer to join the team in the New York office. This position centers on developing and refining AI and machine learning solutions that enhance business intelligence and decision-making capabilities. Role overview The Senior Applied AI Engineer will work closely with colleagues from various departments to bring advanced AI technologies into real-world use. The goal is to help deliver measurable outcomes for clients by applying machine learning and AI methods to business challenges. Collaboration This role requires frequent interaction with teams across the company. Success depends on the ability to translate technical advances into practical tools and insights that support client needs.

Role overview Taktile seeks a Forward Deployed Engineer for its New York office. The position centers on delivering custom solutions for clients and integrating Taktile products into their systems. Success in this role depends on close collaboration with client teams to ensure integrations are seamless and meet key performance targets. What you will do Work directly with customer teams to understand their technical requirements and environments Integrate Taktile’s products into client systems Troubleshoot issues and optimize performance during and after deployment Support clients to maintain satisfaction with the solutions provided Requirements Strong technical skills and a practical, hands-on approach Comfort working with both customers and internal teams Excellent problem-solving skills Adaptability and a proactive mindset

About the Role Taktile is hiring a Senior Partnerships Manager for the New York office. This role focuses on developing and managing strategic partnerships that support the company’s growth and deepen customer engagement. The Senior Partnerships Manager will identify new partnership opportunities, negotiate terms, and oversee the integration of partners into Taktile’s business operations. What You Will Do Identify and evaluate potential partners to expand Taktile’s reach and capabilities Negotiate partnership agreements and manage the full partnership lifecycle Work closely with internal teams to ensure smooth integration of partners Build and maintain strong relationships with key partners Monitor and analyze partnership performance, providing insights and recommendations Develop and refine partnership strategies that support company objectives Who We’re Looking For Experience managing partnerships or business development initiatives Strong negotiation and relationship-building skills Ability to analyze data and align partnership strategies with company goals Comfort working in a fast-moving setting This position is based in our New York office.

Join Hightouch as a Senior Enterprise Solutions Engineer in New York, where you will play a crucial role in connecting businesses with their data. In this dynamic position, you will collaborate closely with clients to understand their needs, develop tailored solutions, and drive the implementation of our cutting-edge data integration platform.Your expertise will help clients harness the full potential of their data, enhancing decision-making processes and improving operational efficiency. If you are passionate about data solutions and eager to make an impact, we want to hear from you!

Join taktile as a Senior Digital Growth Manager and lead the charge in optimizing our digital strategies to drive growth and customer engagement. You will be responsible for developing and executing innovative digital marketing initiatives that enhance our brand presence and attract new customers. Collaborating closely with cross-functional teams, you will analyze market trends, identify opportunities for expansion, and implement effective digital campaigns.

Our MissionAt Omnea, we’re revolutionizing enterprise operations by addressing the most challenging aspects of procurement. This often cumbersome process can involve numerous emails, and collaboration across Finance, Legal, Security, and IT departments just to approve a single purchase.We have successfully secured $75 million from Khosla Ventures, Insight Partners, and Accel to drive this transformation. Our AI-driven platform seamlessly connects people, processes, and systems, ensuring a fast, secure, and efficient purchasing experience. With features such as a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we are setting a new standard in procurement.The procurement industry represents a $7 billion+ opportunity, and our growth trajectory is a testament to this: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global leaders like Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team boasts experience from Tessian, a cybersecurity tech company backed by Sequoia, Balderton, and Accel, and acquired post-Series C. With a mix of former founders and operators who have scaled unicorns and delivered top-tier products, you will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.The RoleWe are seeking a Senior Client Solutions Engineer to join our New York office as the first senior technical customer hire. This pivotal role will involve leading the most intricate customer-facing technical initiatives in the US, serving as a senior technical authority across the organization, and playing a critical part in how we support and scale enterprise customers from our New York hub.You will work at the intersection of Customers, Product, and Engineering—remaining hands-on while also establishing standards, processes, and expectations for customer engineering as we expand our presence in the US.This role offers the unique opportunity to engage directly with some of the world's leading technology companies.

Role overview The Data Partnerships Manager at Taktile plays a key part in expanding the company’s data capabilities. Based in the New York office, this position focuses on building and managing strategic relationships with external data partners. Collaboration with teams across the business is central to the role, helping to identify new opportunities and strengthen Taktile’s data-driven offerings. What you will do Develop and maintain strong relationships with external data partners Collaborate with internal teams to find and pursue new partnership opportunities Lead projects that use data to support Taktile’s growth Contribute to shaping and refining the company’s data partnership strategy Location This role is based in Taktile’s New York office.

Join Taktile as a Senior Digital Growth Manager, where you'll lead innovative digital strategies to drive customer engagement and business growth. Your expertise will help us expand our digital footprint and enhance our marketing efforts.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized by top-tier VCs and featured in both Forbes AI 50's 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America'. We are revolutionizing the legal sector globally.The Senior Customer Solutions Engineer position is a pivotal role that collaborates across Sales, Product, and Customer Success to enhance our customers' technical teams' connectivity, enabling them to harness the full potential of Luminance. Your focus will be on delivering a premier technical experience for Enterprise clients, aiding in faster and more efficient platform integration.The ideal candidate will exhibit a unique combination of customer-centric skills and a solutions-oriented approach, guiding customers in optimizing their integration processes to accelerate their success.In this role, you will engage directly with our platform and Workflow engine, implementing solutions that facilitate seamless legal workflows across various technological environments.A Senior Customer Solutions Engineer will gain expert knowledge of our AI platform and its integration capabilities across diverse customer systems. You will collaborate closely with both prospective and existing clients, offering expert guidance and support to ensure a smooth integration experience. Working alongside Account Executives, Product Specialists, and Customer Success Managers, you will be instrumental in transforming prospects into loyal, long-term customers.We are dedicated to your professional development, providing each employee with a generous £2000 Learning budget.

About Resolve AIAt Resolve AI, we are revolutionizing the way software maintenance and troubleshooting are handled in production environments. Our innovative platform employs autonomous AI technology to efficiently diagnose and resolve intricate system issues from start to finish.Founded by industry pioneers Spiros Xanthos and Mayank Agarwal, who were instrumental in developing OpenTelemetry and leading Splunk Observability, we have achieved two successful exits to major corporations, Splunk and VMware.We have secured over $150 million in funding from distinguished investors including Lightspeed, Greylock, Unusual Ventures, and prominent individuals like Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.Joining Resolve AI at this pivotal moment in our growth offers a unique opportunity to be part of an AI-driven company reshaping the engineering landscape.

Join Our Innovative Team at SanaSana is at the forefront of AI innovation, dedicated to developing superintelligent solutions that enhance workplace efficiency. Our vision is to empower organizations to achieve their goals more swiftly by enabling seamless access to knowledge, automating repetitive tasks, and facilitating continuous learning through advanced AI technologies. As a proud member of the Workday family, we are committed to creating AI that complements human effort rather than replacing it.Our mission is realized through our two flagship products: Sana Agents and Sana Learn. Sana Agents streamline access to a company's applications, knowledge, and data, allowing AI agents to perform meaningful tasks that empower teams to process information at unprecedented scale. Sana Learn serves as an intelligent learning hub, merging a modern learning platform's simplicity with features such as AI tutoring, automated content generation, and interactive applications, transforming knowledge from mere accessibility to actionable insights.We are a dynamic and talented team made up of engineers and designers from leading firms like Google, Spotify, Apple, and Databricks, all driven by a passion for technical excellence and rapid product iteration. Our tools already support over a million users in enhancing their work and learning experiences across numerous top-tier enterprises, and we are just getting started.Your Role as a Solutions EngineerIn this pivotal position, you will serve as a vital link between our product development team and clients by working with both Sana Agents and Sana Learn. Collaborating with some of the most innovative organizations globally, you will design, validate, and implement solutions that redefine how their workforce operates and learns.For Sana Agents, you will assist clients in operationalizing agentic AI by connecting systems, designing workflows, and showcasing the capabilities of intelligent agents in navigating and utilizing corporate knowledge and tools. In the context of Sana Learn, you'll partner with Learning & Development, HR, and business leaders to architect modern learning ecosystems that include AI-driven content creation and enterprise-level training programs, analytics, and integrations.As the adoption of Sana Agents and Sana Learn expands with our growing client base, your responsibilities may evolve to include mentoring new solutions engineers, scaling the solutions you've crafted, and developing playbooks to ensure the successful implementation of Sana solutions at scale.

About incident.ioincident.io is the premier AI-powered incident response platform designed to empower teams to significantly minimize incident response times and enhance overall reliability. Our platform integrates on-call management, incident response, AI-driven site reliability engineering (SRE), and status updates into a cohesive solution that equips teams to act swiftly, reduce service disruptions, and keep customers informed.Since our launch in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, managing more than 500,000 incidents effectively. Every month, thousands of responders in Engineering, Product, and Support utilize incident.io to restore services more rapidly, maintain alignment under pressure, and focus on what truly matters.We are a rapidly expanding, ambitious team that prioritizes our customers, product excellence, and a touch of magic in everything we create. With $100 million raised from Index Ventures, Insight Partners, and Point Nine, along with contributions from technology leaders, we are poised for growth.The TeamOur Solutions Engineering team serves as the crucial link between our innovative offerings and the distinct needs of our clients. As technical specialists with profound knowledge of incident.io's platform, they collaborate closely with our Account Executives to showcase the comprehensive potential of our solutions.This energetic team excels at transforming complex technical ideas into clear business value, guiding clients through extensive product evaluations and developing customized solutions. Whether leading proof of concepts, tackling complex integration inquiries, or providing essential market insights to inform our product strategy, our Solutions Engineers are vital in advancing intricate deals and ensuring customer satisfaction from the outset.What You’ll Be Doing:Collaborating with Account Executives to understand customer requirements.Demonstrating the capabilities of our platform through tailored presentations.Leading proof of concept initiatives to validate our solutions.Addressing complex technical queries and integration challenges.Providing valuable feedback to shape product development.

Join Kraken123 as a Senior Solutions Consultant, where you will leverage your expertise to deliver innovative solutions and drive business success for our clients. In this role, you will work closely with cross-functional teams to analyze client needs and develop tailored strategies that align with their goals.As a key player in our team, you will facilitate workshops, provide insights on best practices, and ensure the seamless implementation of solutions. If you are passionate about technology and eager to help clients navigate their digital transformation journeys, we want to hear from you!