Senior Manager of Consumer Engagement

The Senior Manager of Consumer Engagement will play a pivotal role in crafting and executing innovative marketing strategies that resonate with our diverse clientele. This position demands a visionary leader who is adept at utilizing data-driven insights to enhance customer interactions and foster brand loyalty.

Role overview Scrunch seeks a Senior Engagement Manager based in New York City. This position centers on developing strong client partnerships and supporting clients as they work toward their engagement targets. The Senior Engagement Manager leads a team, manages project delivery, and ensures clients receive attentive, high-quality service at every stage. What you will do Advise clients on ways to strengthen their engagement strategies and reach key goals Direct and mentor a team of professionals during all phases of project work Monitor project timelines and deliverables to uphold service quality Build and maintain client relationships through clear communication and consistent follow-up

Join NBCUniversal as a Senior Manager of Consumer Insights, where you'll lead initiatives to gather and analyze consumer data, driving strategic decisions that shape our content and marketing strategies. In this pivotal role, you will collaborate with cross-functional teams, leveraging consumer insights to enhance audience engagement and optimize our offerings.

ABOUT THE ROLEWe have an exciting opportunity for you! FanDuel is on the lookout for a Senior Manager of Consumer Insights to spearhead consumer insights strategy and execution within the Prediction Markets business unit. This pivotal role will shape a dynamic research agenda, oversee a team of one direct report, and act as a strategic insights partner for the Prediction Markets leadership. The Senior Manager will collaborate with marketing, commercial, product, and brand teams to identify and implement projects that yield actionable insights and enhance business performance. Reporting directly to the Consumer Insights Director, this role will provide invaluable senior leadership for the Prediction Markets business unit during a period of organizational expansion, ensuring that consumer insights guide strategic decision-making. In addition to the specific responsibilities outlined, employees may be asked to undertake other duties assigned by the Company, allowing for operational flexibility to meet evolving business needs. KEY RESPONSIBILITIESEvery team member plays a vital role: Collaborate with the Consumer Insights Director to spearhead strategic research initiatives, foster team development, and ensure dedicated insights leadership for the Prediction Markets unit. Lead the creation of a comprehensive research learning agenda that addresses the primary strategic business priorities of Prediction Markets. Enhance brand and customer tracking initiatives specific to the Prediction Markets business unit. Serve as a strategic insights partner for the Prediction Markets leadership team and cross-functional stakeholders. Oversee the allocation of the Prediction Markets research budget and manage vendor relationships. Mentor direct reports, providing performance management and career development opportunities. Guide the team in executing complex qualitative and quantitative custom research projects from concept to analysis and reporting. Oversee the scope of ad hoc research projects, methodology selection, sample specifications, survey development, and quality assurance. Integrate data from custom research, syndicated sources, and internal analytics to develop actionable business recommendations and present findings in visually engaging formats. Promote best practices for utilizing customer databases and lead initiatives to maintain tools for data extraction, visualization, and reporting. Establish and nurture trusted relationships with cross-functional teams, presenting insights to senior leadership to drive strategic decisions.

About Mammoth BrandsMammoth Brands, previously known as Harry’s Inc., is a trailblazing consumer packaged goods (CPG) company boasting popular brands such as Harry’s, Flamingo, Lume, Mando, and Coterie. We are redefining the landscape of brand development, focusing on the needs of consumers and the aspirations of founders and talent to address unfulfilled market demands, enhance lives, and challenge conventional norms. Our mission is to 'Create Things People Like More,' ensuring that every initiative we undertake surpasses existing standards. This ethos drives our commitment to crafting superior product experiences, fostering a vibrant workplace culture, and discovering innovative ways to contribute positively to our community.Since our inception in 2013, our co-founders revolutionized the brand-building approach by prioritizing online engagement and direct customer relations, ultimately creating a scalable framework for other brands to thrive. Today, Mammoth Brands stands as one of the largest CPG companies established in the last two decades, maintaining a dynamic, entrepreneurial spirit that empowers us to better serve our customers, employees, and the community. We are dedicated to making a meaningful impact, having contributed over $20 million to our network of nonprofit partners to date.About the TeamThe Centralized Insights & Analytics team at Mammoth Brands collaborates across departments to evaluate our performance through the lens of our various retail and digital strategies, marketing investments, and customer engagement. This team is dedicated to delivering unbiased reporting and guidance for the Harry’s, Flamingo, Lume, and Mando brands.About the RoleWe are in search of an innovative and inquisitive insights expert to spearhead consumer learning for the Harry’s brand, ensuring we remain at the forefront of the men’s personal care market. As the Senior Manager of Insights, you will embody the voice of our consumers, becoming the authority on consumer behavior and competitive landscape to drive decisions that unveil growth opportunities for the brand. This position is based at our headquarters in New York, and you will report directly to the Senior Director of Insights.

Hunter Douglas stands as the premier global manufacturer of window coverings and a significant creator of architectural products. As a trusted brand with over a century of innovation, we have set industry standards with our unique products that blend style and functionality, adorning millions of homes and commercial spaces worldwide.We are on the lookout for motivated, intelligent, and creative individuals with an entrepreneurial spirit. We provide ample opportunities for personal growth and career advancement, fueled by a collective ambition for success. In return for your skills and dedication, we are committed to offering competitive compensation and comprehensive benefits to ensure that our employees feel valued. Our aspiration is to become the fastest-growing and most beloved window covering company in the world. What is yours?Position OverviewHunter Douglas is in search of a strategic and data-oriented SEO Manager, who is proactive in leading the complete spectrum of SEO for our consumer websites. This position will define and implement SEO strategies across technical, content, and local channels, aiming to enhance lead generation, optimize the consumer journey, and improve dealer visibility in organic search.You will report to the Senior Director of Growth and oversee cross-functional SEO projects that target both national and local rankings. Collaborating closely with the paid media team, you will ensure comprehensive query coverage and leverage AI tools to maintain a competitive edge in the rapidly changing search environment.Your ResponsibilitiesSEO Strategy & ResearchEstablish and oversee the SEO roadmap for all consumer websites, aligning with national and local objectives.Perform keyword research to guide the creation of new content pages, including educational stories, product FAQs, dealer content, and showroom discovery.Craft and sustain a journey-based SEO strategy, aligning queries with customer intent stages (e.g., brand vs. non-brand, inspiration vs. action).Develop an AI search optimization strategy to safeguard content and visibility against future trends (e.g., optimizing for AI overviews, zero-click SERPs, multimodal search trends).On-Page OptimizationEnhance meta data, URL structures, internal linking, and content hierarchy across newly replatformed websites.Conduct audits and implement structured data (schema markup) for local business listings.

About DorsiaDorsia stands at the cutting edge of hospitality technology, transforming how individuals access the most sought-after restaurants, events, and experiences. By integrating state-of-the-art technology with the elegance of luxury hospitality, we enable our members to secure reservations that were once deemed unattainable, while granting operators unparalleled control, visibility, and opportunities for revenue enhancement.As a rapidly growing startup, supported by over $50 million from premier investors, including Index Ventures, and strategic partnerships with industry leaders like Major Food Group, Groot Hospitality, and Gracious Hospitality, we are on a trajectory of expansion that is reshaping the global hospitality industry. We are on the lookout for exceptional talent to fuel our next phase of growth, and this is where you come in.About the RoleWe are seeking a seasoned and strategic Senior Product Manager to spearhead the enhancement of our core consumer application experience. This is a unique opportunity to lead impactful initiatives that bridge users with high-demand hospitality, with a strong emphasis on intuitive design and superior user flow.In this role, you will define and oversee the product vision and roadmap for the Dorsia app’s user experience (UX/UI), encompassing everything from discovery and search to reservation booking and post-dining interactions. You will collaborate closely with engineering, design, data, and operations teams to create seamless, aesthetically pleasing, and high-performing features. Your primary mission will be to make Dorsia’s app the most enjoyable and effortless platform for users to access and manage extraordinary dining and sought-after experiences.The ideal candidate will exhibit an exceptional product sense, a profound commitment to user-centric design, and a proven track record of managing consumer-facing mobile products. You will excel in this role if you thrive in a fast-paced environment that values ownership and prioritizes designing for delight.

YOUR MISSION:At Parloa, we are revolutionizing customer experiences through innovative AI-driven agents. Our enterprise clients are transforming service delivery across contact centers, digital channels, and global operations.As a Senior Enterprise Engagement Manager, you will serve as the strategic leader for a complex portfolio of enterprise accounts. These clients often span multiple departments, regions, and stakeholder groups, necessitating a strong executive presence and structured approach to planning and execution.Your role will involve guiding clients from initial implementation to scaled adoption and measurable ROI, while also identifying avenues for growth and long-term partnerships. This position is highly cross-functional, requiring a blend of strategic insight and operational discipline.IN THIS ROLE YOU WILL:Enterprise Account Strategy & Executive PartnershipAct as the main strategic contact post-sale for assigned enterprise customers.Foster and sustain trusted relationships with technical, operational, and executive stakeholders (from Director to C-level).Create structured success plans aligned with customer business objectives and transformation initiatives.Lead Executive Business Reviews and Quarterly Business Reviews (QBRs) focused on measurable outcomes, ROI, and roadmap alignment.Proactively identify organizational risks and manage stakeholder alignment within complex environments.Enterprise Implementation LeadershipCollaborate with Implementation, Product, and Engineering teams to oversee enterprise deployments from kickoff to go-live.Establish governance structures, timelines, risk mitigation strategies, and accountability across various workstreams.Support change management efforts to promote adoption beyond the initial launch.Value Realization & KPI OwnershipDefine and monitor KPIs, including automation rates, containment metrics, cost savings, customer satisfaction (CSAT), and operational efficiency improvements.Convert product usage data and performance metrics into clear narratives for executive audiences.Spot adoption gaps and implement structured action plans to enhance outcomes.

Join the dynamic Consumer Protection Team at Flex as a Senior Manager in Strategy & Operations. In this pivotal role, you will lead initiatives that enhance consumer trust and safety, while driving operational excellence across our organization. You will collaborate with cross-functional teams to develop and implement strategic plans that align with our organizational goals.

WHO WE ARENova Credit is a pioneering credit infrastructure and analytics firm dedicated to empowering businesses to grow responsibly by utilizing alternative credit data. Our unique data infrastructure, coupled with industry-leading analytics and FCRA compliance, assists lenders in bridging the gaps present in traditional credit analytics. We provide access to a fragmented landscape of consumer financial data, transforming it into compliant, actionable risk analytics via a suite of solutions designed to enhance conversion through expanded coverage, speed, and reliability. Supporting over 7,000 businesses, including notable organizations like HSBC, SoFi, Scotiabank, Appfolio, and Yardi, Nova Credit aids in making informed credit decisions through innovative tools like Cash Atlas™, Income Navigator, Eligibility Compass, and Credit Passport®. We are proud to be recognized in Forbes’ Fintech 50 in 2025 and awarded Built In’s Best Places to Work, 2025.THE OPPORTUNITYAs a Senior Strategic Account Manager (IC4) at Nova Credit, you will be instrumental in driving the overall success of our most strategic consumer lending clients. Your role will encompass developing new business opportunities while nurturing and expanding relationships with our clients, which include leading fintechs, credit card issuers, and agile consumer lenders throughout North America.By adopting a highly consultative approach, you will cultivate deep, trust-based relationships within your portfolio. We are in search of a seasoned individual contributor capable of owning and accelerating rapid revenue growth through both new client acquisition and expansion within existing accounts.NYC-preferred: This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, reporting to our Head of Consumer Lending, with approx. 25% travel to client sites required. While candidates based in NYC are preferred, we also encourage applicants willing to relocate to the New York City Metropolitan Area—relocation support will be provided to ensure a smooth transition.

About Mammoth BrandsMammoth Brands, previously known as Harry's Inc., is an innovative consumer packaged goods (CPG) company that proudly supports brands like Harry’s, Flamingo, Lume, Mando, and Coterie. We are dedicated to establishing a fresh paradigm for nurturing brands, empowering founders, and attracting talent committed to addressing unmet consumer needs, enhancing lives, and ultimately challenging industry norms. Our mission is simple yet profound: "Create Things People Like More." Everything we undertake should surpass existing standards; if it doesn’t, it doesn’t belong in our portfolio. This philosophy shapes our approach to product development, workplace culture, and community engagement.Founded in 2013 by our co-founders with Harry's, we adopted a unique online-first strategy that prioritizes direct customer relationships. This approach not only laid the foundation for a successful brand but also created a replicable model that enables other brands to thrive. Today, Mammoth Brands stands as a sizable portfolio of brands and the largest CPG company established in the past two decades. As we expand, we remain committed to preserving the agile, entrepreneurial spirit that brought us success, aiming to create a company that better serves its customers, employees, and community. To date, we have contributed over $20 million through our nonprofit partnerships, reflecting our dedication to positive social impact.About the TeamThe Centralized Insights & Analytics team at Mammoth Brands collaborates across multiple functions to analyze our performance in relation to our retail and digital strategies, marketing investments, and customer service practices. The team focuses on delivering unbiased reporting and strategic guidance for the Harry’s, Flamingo, Lume, and Mando brands.About the RoleWe are on the lookout for an imaginative and analytical insights leader to spearhead consumer learning initiatives for the Lume & Mando brands, keeping us at the forefront of the Women’s and Men’s odor control sectors. In the capacity of Senior Manager of Insights, you will be the voice of our consumers and the go-to expert on category consumers and competitive landscape, driving informed decisions that reveal growth opportunities for our brands. This position is based at our New York headquarters and reports directly to the Sr. Director of Insights.

Cloaked is an innovative privacy-focused startup committed to restoring consumer confidence in the utilization of personal data. Our mission is to design an online ecosystem that prioritizes user needs, emphasizing individual privacy and consent. Our flagship product serves as a virtual "cloak," enabling users to manage their personal information while browsing various websites, such as Facebook and Amazon, allowing them to selectively share their data according to their preferences.

As a Senior Product Manager of Client Engagement at Headway, you will play a pivotal role in shaping our product strategy and enhancing the overall client experience. You will collaborate closely with cross-functional teams, driving product initiatives that align with our business goals. Your expertise will be crucial in identifying client needs and translating them into actionable product features.

DoorDash is seeking a Senior Industry Manager focused on Consumer Packaged Goods (CPG) to support growth in the on-demand food delivery space. This role centers on building and managing key partnerships within the CPG sector while shaping strategies that expand DoorDash’s reach and impact. Role overview The Senior Industry Manager will lead efforts to strengthen DoorDash’s position in the CPG market. This includes identifying new business opportunities, nurturing relationships with industry partners, and helping to refine product offerings for customers and brands alike. What you will do Drive strategic initiatives that support DoorDash’s expansion in the CPG space Develop and manage partnerships with leading CPG companies Analyze market trends to inform business decisions and product improvements Work to enhance the customer experience through tailored CPG solutions Requirements Proven experience managing industry relationships in the CPG sector Strong understanding of current market trends and business development strategies Ability to work cross-functionally to deliver results in a changing environment This position is based in San Francisco, New York, Los Angeles, Chicago, or Atlanta.

Job Title: Senior Product Manager – FinTech (Consumer Lending)Location: New York, NYAbout ClarityPayAt ClarityPay, we empower businesses and their customers by addressing intricate credit challenges with precision and intelligence. Leveraging our deep expertise and cutting-edge technology, we streamline the lending experience, ensuring positive outcomes every time.As a rapidly expanding fintech firm, we provide enterprise merchants with innovative pay-over-time solutions, including point-of-sale financing and “Buy Now, Pay Later” programs. Our customizable credit tools are designed to help businesses cater to a broader customer base.We prioritize collaboration, a clear sense of purpose, and data-driven decision-making to enhance our customer experience while balancing speed and quality.Role Overview:We are looking for a Senior Product Manager with substantial experience in consumer lending and FinTech to join our vibrant team. This role involves taking ownership of key product initiatives that enhance our lending platform. This is an on-site position based at our Hudson Yards office.You will collaborate closely with cross-functional teams—including technology, marketing, finance, risk, data science, compliance, and customer operations—to deliver impactful and user-centric products.

About Harry’sHarry’s is a premier men’s grooming brand that provides high-quality shaving, body, hair, and skincare products at remarkable value. Established in 2013, Harry’s transformed the shaving experience and was instrumental in shaping the direct-to-consumer market. Today, it stands as the #2 shaving brand globally and has diversified its product line to cater to every aspect of its customers' grooming routines. In addition to its product offerings, Harry’s is dedicated to ensuring that men have access to essential mental health care, successfully connecting over 2 million men to valuable mental health resources.Harry’s is part of Mammoth Brands, an innovative consumer packaged goods company that encompasses leading brands like Harry’s, Flamingo, Lume, Mando, and Coterie. Guided by the mission to “Create Things People Like More,” Mammoth Brands is pioneering a new model for brands, founders, and talent aiming to address unmet needs, enhance lives, and challenge the status quo. Despite our rapid growth, we prioritize maintaining a dynamic, entrepreneurial culture that has been crucial to our success. We are committed to making a positive impact, having donated over $20 million through our nonprofit partners.About the TeamThe Centralized Insights & Analytics team at Mammoth Brands collaborates across functions to analyze our performance across all initiatives, including retail and digital strategies, marketing investments, and customer engagement. This team is focused on delivering objective reporting and strategic guidance for the Harry’s, Flamingo, Lume, and Mando brands.About the RoleWe are seeking an innovative and inquisitive insights leader to spearhead consumer research for the Harry’s brand and maintain our position at the forefront of men’s personal care. In the Senior Manager of Insights role, you will embody the voice of our consumers and serve as the authority on consumer behaviors and market competition, driving decisions that unlock opportunities for brand growth. This position is based in our New York headquarters and reports to the Senior Director of Insights. Key Responsibilities:Develop deep expertise in our core consumer segments (attitudes, behaviors, values) and identify emerging trends that may influence future habits.Guide brand strategy and enhance our understanding of consumer needs to fuel growth and innovation.

As a Consumer Insights Manager at FanDuel, you will play a pivotal role in shaping our understanding of customer behavior and preferences. Your expertise will guide our strategic decisions, ensuring we effectively meet our users' needs and expectations. This role involves analyzing consumer data, conducting market research, and collaborating with cross-functional teams to drive insights that enhance our product offerings.

About the TeamAt DoorDash, we are on a transformative journey to redefine local commerce. Since our inception in 2013, we've rapidly ascended to become the premier food delivery platform in the United States, and this is only the beginning. As we broaden our horizons beyond restaurants and deepen our engagement in local commerce, we stand at a crucial juncture in enhancing our product experience to unprecedented levels.Our customers are at the heart of everything we create. We understand that outstanding customer experiences are intrinsically linked to sustainable business success. Design is pivotal in shaping that future, acting as a strategic partner in cross-functional product development, ensuring we deliver high-quality, impactful experiences at scale.About the RoleWe are seeking a Senior Design Manager to helm the Discovery design team within our Consumer product division. You will oversee fundamental app interfaces within Discovery — a vital component of the seamless journey that millions of customers engage with daily. You will establish robust principles and design governance to steer teams as they build upon these core experiences, while driving the ongoing evolution of the DoorDash app as we delve further into local commerce.This role reports to the Head of Consumer Design within our Product Design organization.You’re Excited About This Opportunity Because You Will…Define and articulate a visionary roadmap for Discovery, elevating the consumer app into a benchmark experience.Lead substantial redesigns and transformative initiatives that significantly influence the business.Enhance the standards across visual design, motion, interaction, and systems thinking.Simplify complex marketplace challenges into intuitive, user-friendly experiences.Guide and mentor designers in areas of craft, strategy, and leadership.Navigate ambiguity, organizational change, and complexity with resilience and optimism.Champion quality, ensuring we deliver polished, world-class experiences.

Anchin, Block & Anchin LLP is seeking a dynamic and detail-oriented Tax Senior to join our Consumer Products Group. In this role, you will leverage your expertise in tax compliance and planning to provide exceptional service to our clients in the consumer products sector. You will play a pivotal role in managing client relationships, ensuring accurate and timely filing of tax returns, and advising on various tax matters.

Join Braze as an Engagement Manager II, where you will play a pivotal role in enhancing customer relationships and driving engagement strategies. You will collaborate with clients to understand their needs, deliver tailored solutions, and ensure successful implementation of our innovative platform. Your expertise will be crucial in helping clients maximize their engagement and achieve business objectives.