Senior Data Analyst - Growth & Customer Experience

About Us:At Novo, we recognize that small businesses form the backbone of the U.S. economy, representing nearly half of GDP and the private workforce. Traditional banks often fail to provide the essential tools and support that these entrepreneurs need to thrive. Our mission at Novo is to disrupt the conventional banking landscape by creating an innovative banking platform tailored for small businesses (SMBs). We are passionate about empowering entrepreneurs, freelancers, startups, and SMBs to reach their financial objectives through a streamlined operating system that simplifies business banking, akin to the user-friendly experience of iOS. Our modern bank accounts and integrated tools are designed to save time and enhance cash flow, offering seamless solutions for tracking payments, international transfers, managing transactions, and more. In a short span, we have made a significant impact, assisting thousands of organizations in accessing efficient business banking solutions.About the Role:We are on the lookout for a Senior Data Analyst specializing in Growth and Customer Experience. In this pivotal role, you will harness the power of data to steer strategic initiatives and optimize business outcomes. If you are eager to transform small business banking through data-driven insights that enhance customer acquisition, lifetime value, and engagement, we would love to hear from you.Role Summary:As a Senior Data Analyst at Novo, you will serve as an essential analytical partner for our Marketing, Growth, and Customer Experience teams. Your main responsibility will be to spearhead our analytical strategy for customer acquisition and retention, fostering a culture of rigorous testing and learning to boost performance across all marketing channels, ultimately enhancing customer lifetime value and engagement. You will play a vital role in quantifying customer sentiment and ensuring that it is actionable alongside conversion metrics. Your responsibilities will include:Designing and executing experiments to validate hypotheses regarding key product features and marketing strategiesAnalyzing extensive data sets to unearth insights crucial for our future successConnecting upstream strategies with downstream resultsManaging data pipelines and results for market launch initiativesCollaborating with cross-functional teams, including Customer Experience, Product, Marketing, and Banking Operations, to implement and assess data-driven projectsIdentifying opportunities for growth and efficiency enhancements through thorough data analysis and strategic insights

Join Headway as a Senior Data Science Manager specializing in enhancing Customer Experience. In this pivotal role, you will lead a team of skilled data scientists to leverage data insights that drive customer satisfaction and loyalty. Your expertise will be crucial in developing innovative strategies that improve customer interactions and overall experience.At Headway, we are at the forefront of transforming customer experiences through data-driven decisions. We value creativity, collaboration, and a passion for problem-solving. If you are ready to make a significant impact in a dynamic environment, we want to hear from you!

Role Overview Leap is hiring a Senior Analyst focused on Growth Strategy & Analytics in New York City. This position centers on using data to inform and shape strategic initiatives across the company. What You Will Do Work with teams from different parts of the business to spot growth opportunities. Analyze data to improve business performance and support key decisions. Translate complex analytics into clear recommendations for leadership and stakeholders. What We Look For Strong background in data analysis and strategic thinking. Comfort working across functions to drive projects forward. Proactive mindset and ability to thrive in a fast-moving setting. Interest in shaping business growth through evidence-based analysis.

Join Spotify as a Senior Program Analyst focused on driving revenue growth through strategic analysis and innovative solutions. In this role, you will leverage data and insights to develop impactful strategies that enhance revenue streams and optimize business performance.

Join Chime as a Lead Data Analyst in Growth Science, where you will spearhead data-driven strategies to enhance our growth initiatives. As part of our dynamic team, your expertise in data analysis will help us unlock insights that drive our business forward.

We are seeking a Senior Data Analyst to join our dynamic team at mindlance2. In this role, you will leverage your analytical skills to extract insights from complex datasets, driving data-informed decisions that support our strategic initiatives. As a Senior Data Analyst, you will be responsible for designing and implementing data analyses, preparing reports, and presenting findings to stakeholders.

About Us: ether.fi stands at the forefront of the cryptocurrency revolution as one of the world's leading crypto companies, managing over $10 billion in assets. Our dedicated team of 30 technical experts has driven our profitability from day one, as we focus on developing impactful consumer applications.We envision a future centered on on-chain banking, with innovative products like Stake, Liquid, and Cash that allow users to earn yields through diverse DeFi strategies and utilize their assets in the real world via our credit cards. For insights into our offerings, explore public analytics on Dune for Cash and Stake.Position Overview: We are in search of a driven and seasoned Senior Customer Experience Manager to spearhead our Customer Experience function as we expand. You will manage support operations and craft the strategy, systems, and team necessary to deliver exceptional service across chat, email, and community channels. This hands-on leadership role involves coaching team leads and individual contributors, enhancing processes, and closely collaborating with product, risk, and engineering teams to enhance the end-to-end journey for all ether.fi members.

Join our dynamic team at Procom Services as a Senior Data Analyst in New York. In this pivotal role, you will leverage your analytical skills to extract meaningful insights from complex datasets, guiding strategic business decisions. You will work collaboratively with cross-functional teams to develop data-driven solutions, ensuring alignment with organizational goals.

About Us:At Camber, we are dedicated to revolutionizing healthcare through innovative software solutions that enhance both quality and accessibility. Our mission is to alleviate the burdens of manual processes, allowing clinicians to concentrate on delivering exceptional care. Explore our vision further with this insightful write-up: What is Camber?Backed by $50M in funding from leading investors, including a16z, Craft Ventures, and YCombinator, we are on a mission to transform access to care. For more details, check out our announcement: Announcing CamberOur Culture:At Camber, we believe that our approach to behavioral health reform starts with our internal operations. We aim to redefine not just healthcare but also the dynamics of startup culture. Here are a few tenets we live by:1) Our commitment to enhancing healthcare access and quality is at the forefront of everything we do. Every team member is passionate about supporting both clinicians and patients.2) We embrace humor. The challenges within healthcare can be daunting, and we believe that laughter is essential to navigating them together.Role Overview:As we expand our team, we are seeking a Senior Data Analyst who is passionate about driving positive change, engaged with users to tackle complex problems, and thrives in the dynamic environment of a startup. This role involves collaborating with both technical and non-technical colleagues to investigate intricate business challenges and propose data-driven solutions.Key Responsibilities:Collaborate closely with clinics and internal teams to identify needs and establish reporting requirements in areas like financial performance (billing, collections, revenue) and operational efficiency (authorization, workflow management).Develop and maintain high-quality dashboards and reports that provide actionable insights for clinics and internal stakeholders.Ensure data integrity by upholding accuracy, consistency, and quality across reporting pipelines.Translate business inquiries into clear analytical methodologies and present findings in an engaging manner to diverse audiences.Contribute to the evolution of reporting at Camber by identifying new metrics, enhancing workflows, and fostering scalable analytics practices.

Role Overview The City of New York is hiring a Senior Data Analyst to support data-driven decision-making across departments. This position plays a key part in interpreting complex datasets and delivering insights that inform city initiatives. What You Will Do Analyze large and varied datasets to identify trends and patterns Translate data findings into clear, actionable recommendations Work alongside teams from different city departments to improve data practices Support strategic planning by providing evidence-based insights Help ensure city operations run efficiently and effectively through data analysis Location This position is based in New York, NY.

Role overview haus is seeking a Senior Data Analyst based in New York, San Francisco, or Seattle. This position focuses on using data analysis to guide business strategies and decisions. Collaboration is central, with the analyst partnering across teams to transform complex data into clear, practical recommendations. What you will do Examine data to identify trends that impact the direction of the business Pinpoint opportunities to improve processes using data-driven insights Deliver timely analysis to support decisions across several departments Collaborate with cross-functional teams to make data accessible and useful Locations New York, NY San Francisco, CA Seattle, WA

About the Role current81 is looking for a Data Analyst focused on Customer Intelligence to help turn customer data into practical insights. This position is based in New York, NY. What You Will Do Analyze customer data to identify trends and patterns Create reports that support business decisions Work with teams across the company to improve customer engagement strategies What We’re Looking For Strong analytical and problem-solving skills Experience working with data sets and reporting tools Interest in understanding customer behavior and informing strategy

Join xai as a Senior Data Analyst specializing in Fraud and Anti-Money Laundering (AML). In this pivotal role, you will leverage data-driven insights to combat financial crimes, utilizing advanced analytical techniques to identify suspicious activities. Your expertise will contribute to the development of sophisticated models and systems that enhance our fraud detection capabilities.

The mission of The New York Times is to seek the truth and help people understand the world. Independent journalism is at the heart of our operations, which is why we maintain a world-class newsroom with journalists reporting from nearly 160 countries. Our focus on enhancing reader experience spans print, audio, and digital formats, driving our strategy to provide compelling journalism that our audience values.About the Role:Join our Data and Insights Group (DIG) as a pivotal member of our Customer Care team. In this role, you will work alongside a talented group of data analysts and collaborate with Product, Engineering, Design, and PMO teams. Your contributions will directly impact our subscriber growth strategy, reporting to the Executive Director of Growth Analytics.Key Responsibilities:Define strategic initiatives within your team’s scope, overseeing solution development and execution.Present data-driven analyses to senior partners, shaping team strategy.Establish best practices for experiment design, including hypothesis generation and sample sizing.Deliver insightful test analyses and recommendations for future initiatives.Collaborate with product, data science, and technology teams to develop innovative targeting and insight tools.Lead comprehensive analytic processes from problem definition to results presentation.Generate actionable insights, advocating for their implementation.

Are you ready to join a pioneering team that is reshaping an entire industry with minimal competition? The laundry sector, valued at over $40 billion, is being transformed by the Cents platform, which simplifies growth, management, and insight for laundromats, dry cleaners, and all garment care businesses. Supported by elite investors such as Bessemer, Camber Creek, and Tiger Global, Cents is recognized as one of the fastest-expanding vertical SaaS companies in the USA, and we’re just getting started. Already profitable and experiencing rapid growth year after year, we’re in the ideal phase of a startup. About CentsCents is a technology firm based in New York, devoted to revolutionizing the laundry industry and fostering innovative ways of working, earning, and living. Our all-in-one business-in-a-box platform streamlines the process of starting, managing, and expanding garment care businesses. By developing a leading SaaS product in this space, we aim to transform the industry through our software suite (Cents Point of Sale) and hardware products (Pulse, Penny, and Laundroworks). Our team comprises enthusiastic technology professionals dedicated to empowering small and medium-sized businesses. We understand the unique responsibility and opportunity we have to uplift an industry. To help us achieve this mission, we are looking to add exceptional talent like you! About The Role:As a Senior Data Analyst, you will be instrumental in converting complex datasets into clear, actionable insights that inform strategic business decisions throughout the organization. You will collaborate closely with our Chief Product Officer (CPO) and VP of Engineering as a trusted partner, ensuring full transparency in our product and development initiatives across releases, velocity, adoption, funnels, and user behaviors. This position sits at the nexus of Product, Engineering, and Data; you will define our metrics, the methodology behind them, and guide leaders in utilizing these insights for decision-making.

Senior Data Analyst Current is an innovative consumer fintech platform dedicated to reshaping financial access for everyday Americans, boasting over five million members. We deliver integrated financial solutions that cater to our members' needs, empowering all Americans to achieve better financial futures. Located in the heart of New York City, our results-oriented culture drives us to enhance our products, accelerate our growth, and empower every team member to make a substantial impact on our mission to improve financial outcomes. ABOUT THE ROLE We are on the lookout for a talented Senior Data Analyst with prior experience in the FinTech and B2C/DTC sectors. In this pivotal role, you will harness data to influence strategic decisions, enhance business performance, refine customer interactions, and ensure a seamless user experience. Your expertise in advanced analytics will help identify trends, evaluate performance, and provide crucial insights that bolster data-driven decision-making throughout the organization. RESPONSIBILITIES Analyze extensive datasets to uncover trends, insights, and opportunities that propel business growth. Create and sustain dashboards and reports to monitor key performance indicators (KPIs) across various business units. Collaborate with cross-functional teams, including Product, Engineering, Marketing, and Customer Success, to implement data-driven solutions. Employ predictive analytics and machine learning models to enhance business processes and customer engagement strategies. Conduct A/B testing and customer segmentation analysis to refine decision-making and personalization strategies. Deliver actionable insights to leadership regarding business performance, customer behavior, and operational trends. Guarantee data integrity, accuracy, and governance across multiple data sources and platforms. Mentor junior analysts and foster a data-driven culture within the company.

About Us:At DailyPay, we are revolutionizing the payment landscape. As a leading worktech company and the foremost solution for on-demand pay, we leverage our award-winning technology platform to empower top employers across America in fostering stronger relationships with their employees. Our innovative voluntary employee benefit enhances workforce motivation, encouraging employees to perform better and remain committed while supporting their financial health outside of work.With our headquarters in New York City and operations extending throughout the United States and Belfast, we invite you to explore more at DailyPay's Press Center.The Role:We are seeking a Senior Data Analyst to join our dynamic Data Team! In this pivotal role, you will harness diverse data sources to extract actionable insights and formulate strategic recommendations that drive business value. Collaborating closely with internal teams such as Sales, Marketing, Product, and Customer Success, you will also play a crucial part in enhancing client success by contributing to the development of customer-facing data products and analytics.The mission of the Data Team is vital to the ongoing evolution and success of our product, addressing the needs of our customers and partners while ensuring DailyPay's leadership in the early wage access industry. As a Senior Data Analyst, you will be instrumental in realizing this vision.If you're passionate about data and its impact, we encourage you to apply even if you feel you don't meet every single qualification.Your Impact:Lead Advanced Analytics Initiatives: Take charge of complex analytics projects, proactively identifying opportunities to deliver actionable insights that influence strategic business outcomes.Translate Data into Strategic Recommendations: Move beyond mere reporting by providing comprehensive analyses and clear, data-driven recommendations that shape critical business decisions.Cross-Functional Collaboration: Work alongside stakeholders across various departments to understand their needs, define requirements, and deliver impactful analytics solutions.Mentoring and Leadership: Foster the development and training of the analytics team in strategic problem-solving skills.What You Bring:Proven Experience: Demonstrated expertise in data analytics with a strong ability to interpret and analyze complex data sets.Technical Proficiency: Familiarity with analytics tools and software, as well as programming languages such as SQL or Python.Strong Communication Skills: Ability to convey complex ideas clearly to stakeholders at all levels.

About RampAt Ramp, we are revolutionizing the way modern finance teams operate in the AI era. We see AI not merely as a trend but as the foundational element of future business practices. We are committed to investing in this transformative future and the visionary individuals who dare to shape it.Ramp is an innovative financial operations platform designed to streamline processes and enhance savings for companies. Our comprehensive solution merges payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping, all enhanced by intelligent features to optimize the value of every dollar and hour spent. We have empowered over 50,000 businesses—from family-owned farms to e-commerce leaders and space startups—to save a remarkable $10 billion and 27.5 million hours with Ramp. Established in 2019, Ramp has emerged as the fastest-growing corporate card and bill payment solution in the United States, facilitating over $100 billion in transactions annually.Our esteemed investors include prominent names like Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, along with over 100 angel investors from leading companies. Our team comprises exceptional talent from top financial services and fintech firms, including Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, and Capital One, as well as tech giants such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has earned accolades as one of Fast Company’s Most Innovative Companies and LinkedIn’s Top U.S. Startups for over three consecutive years, alongside being recognized in Forbes' Cloud 100, CNBC's Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.About the RoleWe are on the lookout for a visionary Senior Data Scientist to spearhead our growth initiatives at Ramp. In this pivotal role, you will establish analytical frameworks and strategic roadmaps to optimize and scale our marketing investments across diverse brand channels. You will collaborate closely with teams in marketing, finance, and engineering, engaging in experimental design, statistical modeling, and implementation strategies to drive impactful growth.

Role overview aipconnect seeks a Senior Data Analyst specializing in Health Economics and Outcomes Research (HEOR) Consulting. This role is based in New York City and centers on supporting healthcare clients through data-driven insights. What you will do Analyze healthcare data to help clients make informed decisions that can improve patient outcomes and business performance. Work alongside cross-functional teams to uncover insights from complex datasets. Conduct advanced data analysis and communicate findings in a clear, actionable format. Team collaboration Join a group of colleagues from diverse backgrounds who are dedicated to advancing healthcare through data analysis and shared expertise.

Veeva Systems is a mission-oriented leader in the industry cloud, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As one of the most rapidly expanding SaaS enterprises in history, we achieved over $2 billion in revenue last fiscal year, with exciting growth prospects on the horizon.Veeva operates on core values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just a public company; we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we champion your flexibility to work from home or in the office, enabling you to excel in your preferred environment.Join us in revolutionizing the life sciences industry through our commitment to making a positive impact on our customers, employees, and communities.The RoleAs a Senior Health Data Analyst on the Veeva Compass Product Team, you will be instrumental in supporting the foundational data structures and processes that guide the development of Payer data. Your contributions will include data collection, normalization, and analysis to create reliable Payer reference data. You will ensure high standards of data quality, consistency, and governance within the payer data domain, a critical reference data set. Collaborating closely with Product Managers, Engineering, QA, Terminologists, and Data Analysts within our Compass Product Team, you will help deliver exceptional Payer data through our Compass suite of products.This role is ideal for individuals with a strong understanding of the US insurance landscape who are driven by solving complex data challenges. Your meticulous attention to detail and commitment to delivering high-quality work will be key. In this role, you will bridge the complexities of payer data with actionable product insights.