Senior Client Solutions Engineer

At AHEAD, we specialize in crafting innovative platforms that empower digital business transformation. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to fully realize the potential of digital transformation. We are dedicated to fostering a culture of inclusivity at AHEAD, where every voice is valued and respected. Our environment encourages open dialogue, empowering individuals to drive change and shape the future of our company. AHEAD is proud to be an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law. We welcome all candidates who will contribute to the diversity and enrichment of ideas and perspectives at AHEAD.Role Overview: Senior Client Solutions Engineer The Senior Client Solutions Engineer plays a pivotal role in supporting AHEAD's Client Directors by delivering compelling technical presentations and providing design assistance for our solutions and services to both existing and potential clients. This role encompasses ownership of all technical elements during the sales process, ensuring a seamless transition to the consulting and services team while maintaining robust client relationships. As a thought leader within our Engineering organization, you will be tasked with designing, architecting, and occasionally consulting for AHEAD clients. We expect you to possess extensive knowledge of our Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. Your aim should be to establish expertise and industry credibility across multiple segments to drive the sales of our products and services. Collaboration is key; you will work alongside Client Directors to develop cohesive strategies for existing and prospective clients. This includes identifying potential technologies and vendors to partner with in specific accounts, as well as driving this strategy throughout the sales cycle. Successful Senior Client Solutions Engineers excel in time management and prioritization. Your mission is to evolve into the technical thought leader for each of your clients.

Our MissionAt Omnea, we’re revolutionizing enterprise operations by addressing the most challenging aspects of procurement. This often cumbersome process can involve numerous emails, and collaboration across Finance, Legal, Security, and IT departments just to approve a single purchase.We have successfully secured $75 million from Khosla Ventures, Insight Partners, and Accel to drive this transformation. Our AI-driven platform seamlessly connects people, processes, and systems, ensuring a fast, secure, and efficient purchasing experience. With features such as a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we are setting a new standard in procurement.The procurement industry represents a $7 billion+ opportunity, and our growth trajectory is a testament to this: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global leaders like Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team boasts experience from Tessian, a cybersecurity tech company backed by Sequoia, Balderton, and Accel, and acquired post-Series C. With a mix of former founders and operators who have scaled unicorns and delivered top-tier products, you will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.The RoleWe are seeking a Senior Client Solutions Engineer to join our New York office as the first senior technical customer hire. This pivotal role will involve leading the most intricate customer-facing technical initiatives in the US, serving as a senior technical authority across the organization, and playing a critical part in how we support and scale enterprise customers from our New York hub.You will work at the intersection of Customers, Product, and Engineering—remaining hands-on while also establishing standards, processes, and expectations for customer engineering as we expand our presence in the US.This role offers the unique opportunity to engage directly with some of the world's leading technology companies.

AHEAD specializes in creating innovative platforms that drive digital business success. By integrating state-of-the-art cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital transformation goals. At AHEAD, we are committed to fostering a culture of inclusivity where every voice matters. We strive to create an environment that encourages everyone to contribute, effect change, and shape our organizational culture. As an equal opportunity employer, AHEAD does not discriminate against individuals based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We welcome all candidates who can enrich AHEAD with diverse ideas and perspectives.The Client Solutions Engineer Manager will oversee the daily operations of AHEAD’s Solutions Engineering Team based in New York and New Jersey. This role involves collaborating closely with the local Managing Director of Sales to enhance sales and revenue generation. The manager will also be responsible for raising awareness of AHEAD’s solutions and working with potential clients to understand their unique needs. Furthermore, this position will track key performance metrics to assess team performance, identify high-potential employees for future leadership roles, and coordinate effectively with other departments.

Department Overview:The Client Services team encompasses support, customer success, and solutions engineering. This team is dedicated to delivering exceptional value to our clients and ensuring sustained revenue generation. We empower our customers to leverage InfoSum to its fullest potential while addressing their opportunities and challenges internally.Sub Department Overview:Solutions Engineering is at the forefront of technical excellence, overseeing the planning and execution of client use cases utilizing InfoSum. Our team collaborates closely with the Sales team for pre-sale use case validation and technical scoping, and with Customer Success for post-sale support, execution, and expansion. Serving as a client-facing entity, Solutions Engineering builds robust partnerships with technical stakeholders at client organizations, resolves technical barriers, and equips clients and internal teams with tailored tools to enhance the adoption of InfoSum's comprehensive technology solutions.Job Overview:In the capacity of Senior Director of Solutions Engineering within the Client Services team, you will be instrumental in enabling InfoSum's clients to maximize the benefits of our platform. You will lead a talented team of Solutions Engineers, providing technical guidance and strategic insight to facilitate the implementation, optimization, and scaling of InfoSum's technology. This position demands a unique combination of technical expertise, leadership, and customer engagement capabilities to ensure successful client outcomes and to foster InfoSum's growth trajectory.Core Responsibilities:Lead a dynamic team of Solutions Engineers based in NYC to design, plan, and execute innovative data collaboration projects utilizing InfoSum.Serve as the foremost expert in the U.S. regarding InfoSum’s complete technology solutions and integration capabilities.Validate both prospective and existing customer use cases, providing tailored advice on achieving their data collaboration objectives.Establish and maintain relationships with senior technical executives at Fortune 500 companies.Develop and present comprehensive project plans aligned with customer goals, ensuring meticulous attention to technical details and identifying potential pitfalls.Collaborate closely with Customer Success throughout project execution to expedite completion, enhance customer experience quality, and address technical challenges.Partner with Sales to drive revenue growth by identifying opportunities for expanded customer utilization of InfoSum while ensuring exceptional customer satisfaction.Draft technical specifications to support customer operations, covering areas such as data preparation, dataset onboarding, querying, API integrations, and MCP integrations.Enhance and create shared templates for project planning and managed services.

Who You Are You are a strategic security leader adept at aligning business risks, regulatory demands, and technological solutions to formulate comprehensive multi-domain security strategies. You thrive in executive-level discussions and excel in influencing critical decisions by simplifying complex security concepts into actionable insights. With a natural ability to connect various domains, you identify opportunities to integrate identity, cloud, endpoint, and data security into cohesive architectures. Your independent work ethic combined with close collaboration with sales and technical teams, along with a passion for mentoring, empowers you to elevate consultative security practices throughout the organization. About The Role The Senior Security Client Solution Architect (CSA) is pivotal in designing and executing multi-domain security strategies tailored for intricate client environments. This position transcends mere technical architecture, playing a crucial role in shaping deal strategies, guiding security investment decisions, and ensuring alignment with regulatory standards, risk appetites, and long-term business objectives. In this role, you will spearhead security discovery initiatives, craft integrated architectures spanning multiple security domains, and collaborate intimately with Account Executives and practice leaders to assess opportunities and position holistic security solutions. As a senior figure within the organization, you will act as a trusted advisor to clients, serve as an escalation point for complex designs, and mentor CSAs and engineers. This position is perfect for a security professional who is eager to take ownership of strategy, facilitate cross-domain dialogues, and assist both clients and internal teams in achieving a higher level of security maturity. Note: Candidates must be based in the United States, specifically in New York City or surrounding areas. Travel may be required up to 40% of the time. Other responsibilities include: Conducting executive-level security discovery focused on risk mitigation, regulatory compliance, and improving operational maturity. Managing security solution strategies utilizing the full spectrum of the security stack.

Our MissionAt Omnea, we are transforming the operational landscape for enterprise businesses, focusing initially on the challenging aspects of procurement. The traditional procurement process can span months, involve over 50 emails, and require input from Finance, Legal, Security, and IT departments for approval.We have successfully secured $75M from Khosla Ventures, Insight Partners, and Accel to revolutionize this process. Our AI-driven platform integrates every stakeholder, step, and system, making purchasing swift, secure, and streamlined. With features like a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we’re setting a new standard in procurement.The market potential is enormous, valued at over $7B, and our rapid growth—tenfold in ARR to double-digit millions within just 18 months—demonstrates this opportunity. We are proud to count global leaders such as Spotify, MongoDB, Monzo, and Albertsons among our clients. Recently, we were recognized as the 4th fastest growing startup in Europe.Our team consists of seasoned professionals who previously scaled Tessian, a cybersecurity technology firm backed by Sequoia, Balderton, and Accel, and successfully navigated its acquisition post-Series C. Our diverse group includes former founders and operators who have built unicorns, developed top-tier products, and executed at the highest levels. You will collaborate with industry leaders like Ben, Abs, Sabrina, and Rebe.The RoleWe are in search of a pioneering Client Solutions Engineer to join our dynamic team in New York.In this role, you will serve as a vital connection between our Product and Customer teams. Your mission will be to tailor Omnea's platform to meet client requirements, delve into technical setups, resolve intricate integration issues, and contribute to the evolution of procurement.You will engage directly with leading tech companies such as Spotify, TeamViewer, McAfee, Pleo, and others, assisting them in maximizing the benefits of Omnea.This is a unique chance to join Omnea during a critical phase of our growth, partnering with a team of exceptional professionals.

Location: New York (Grand Central), NY (In-office 4x per week)Company: Kizen, www.kizen.comAbout UsKizen is revolutionizing the operational landscape with our cutting-edge platform, AI Agents, and True Context Technology (TCT) that empower leading organizations across highly regulated sectors such as insurance, healthcare, and financial services.Our platform streamlines critical workflows for various industries, from assisting insurance agents in managing contracts and commissions to enabling healthcare providers to deliver proactive patient care and empowering financial institutions to automate document classification and data extraction.With Kizen, developers can create innovative enterprise applications and impactful AI agents, while business users can tailor dashboards and agents using natural language, low-code, or traditional coding — all within a unified platform.What previously took months or years to implement can now be achieved in just days. Kizen integrates robust pre-built agents and use cases with an enterprise-grade automation and data connectivity platform built on an AI-first architecture that is easy to adopt, scale, and trust.Join us in tackling real operational challenges and enhancing the efficiency of the world’s most intricate organizations.About the RoleWe are looking for an enthusiastic Senior Solutions Engineer to join our expanding team. In this essential customer-facing role, you will collaborate with our Go-To-Market (GTM) team to ensure successful post-sale implementations. Reporting directly to the VP of Solutions, you will apply your technical expertise in enterprise solutions to demonstrate Kizen's value, resolve complex customer issues, and facilitate smooth adoption.Key ResponsibilitiesLeading business discovery sessions and converting complex requirements into clear, actionable technical documentation.Creating detailed assessments of the current technology stack within large enterprises and guiding them towards their desired future state.Collaborating with large enterprises to architect their digital and process transformations, fostering alliances across diverse teams with varied objectives.Configuring scalable systems and solutions that align with operational goals.

Join modernfi as a Manager of Strategic Client Solutions, where you will lead initiatives to foster long-term partnerships with our clients. You will be responsible for developing innovative solutions that align with our clients' goals while ensuring the highest level of service and satisfaction. Your strategic vision and expertise will drive our client relationships forward, making a tangible impact on our business growth.

Join Engine by Starling, where we are committed to collaborating with prominent banks worldwide that aspire to leverage our technology for rapid business growth.Engine, a division of Starling Bank, operates as a software-as-a-service (SaaS) provider, having evolved from the technology initially built to support Starling's operations. Our independent SaaS platform empowers banks and financial institutions globally, allowing them to access innovative digital features and streamline back-office processes, essential for achieving significant growth.As we expand our presence in North America, we are on the lookout for visionary leaders to join our team, nurture client relationships, and tailor our solutions to meet their needs.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our state-of-the-art core banking software. Our cloud-native SaaS platform, originally designed for Starling, now enables banks and financial institutions to modernize their operations and provide superior digital banking experiences.Headquartered in London with additional offices in Dublin, Sydney, and Dubai, we have recently established our East Coast headquarters in New York and expanded into Canada.Role OverviewWe are in search of an entrepreneurial and dynamic leader to spearhead the localization and implementation of Engine’s platform with North American clients. Your role will involve offering guidance on Engine’s capabilities, shaping our product for entry into the U.S. market, and playing a crucial part in Engine’s North American growth. You will contribute to expanding our client base in the region and collaborate closely with Product Management and Engineering teams to influence Engine’s product roadmap effectively.The Client Solutions Director will be an integral member of the North America leadership team, partnering with our President and global Client Solutions leadership to drive success.

Established in 2021, Axion is pioneering the evolution of product quality and customer satisfaction within the manufacturing sector. Our state-of-the-art AI-driven platform empowers manufacturers to quickly pinpoint, thoroughly analyze, and adeptly address quality challenges, all while enhancing customer experiences and outcomes.As leaders in comprehensive quality intelligence, we are redefining industry benchmarks. Our revolutionary approach enables manufacturers in industrial, aerospace, consumer goods, and medical technology to leverage quality and post-market data, effectively reducing costs and enhancing operational performance.Our vision transcends traditional problem-solving; we are dedicated to reshaping the future of manufacturing. By seamlessly fusing cutting-edge AI technology with extensive industry knowledge, Axion is making strides towards smarter, safer, and more efficient production processes across various sectors.Supported by prominent investors such as Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion is on the cusp of leading a quality revolution in manufacturing.About the Role:We are looking for a seasoned Senior Director of Solutions Engineering to develop, scale, and oversee Axion’s global pre-sales Solutions Engineering (SE) function.In this pivotal role, you will establish what outstanding technical selling encompasses at Axion Ray: from executive discovery and external value modeling to premier demonstrations and hands-on proof of concepts. You will collaborate with the wider sales and solutions teams on strategic and enterprise opportunities (ranging from $100k to $2M+), engage with executive stakeholders, and act as a trusted advisor to engineering and quality leaders at global manufacturing firms.Additionally, you will construct the team, systems, and AI-driven processes that enable scalable growth, including defining repeatable playbooks, implementing automation and GPT-enhanced workflows, recruiting and mentoring top-tier Solutions Engineers, and continuously improving our winning strategies.You embody both:A skilled technical seller who has successfully secured complex deals.A systems-oriented leader adept at fostering scalable, repeatable excellence.

Pinterest seeks a Lead Client Partner for Technology Solutions based in New York, NY. This role centers on building and maintaining strong relationships with clients, drawing on technology expertise to help them achieve their goals. The position emphasizes strategic partnership and aims to deliver solutions that enhance user engagement and drive business growth. Key responsibilities Engage directly with clients to understand their needs and objectives Develop and sustain partnerships that support both client and business goals Work with teams across the company to provide technology solutions tailored to each client Deliver consistent, high-quality service and ongoing support to clients Location This position is based in New York, NY.

About Kalepa:Kalepa is revolutionizing the commercial insurance industry, transforming it from outdated practices to innovative solutions.Our AI Underwriting Platform empowers insurers to centralize submission data, uncover critical risk insights, and make faster, more informed decisions. Clients have experienced significant enhancements in both operational speed and portfolio quality, often referring to our platform as a 'truly an underwriter’s dream.'With backing from esteemed investors like IA Ventures and Inspired Capital, our talented team boasts experience from leading tech giants including Facebook, Google, Amazon, Mastercard, and Uber.Our Values:At Kalepa, our core values are not just words on paper; they are the foundation of our culture and the key to unlocking the potential of our employees.Hustle and Determination: We seek individuals who take complete ownership of their work and strive for excellence with relentless determination.Deliver Customer Impact: Our focus is on customer outcomes. Every feature and decision is evaluated on whether it enhances the decision-making process for insurers.Meritocracy: We reward excellence and foster rapid growth for those who excel in their roles.Transparency: We prioritize honest communication and constructive feedback, fostering an environment where ideas can be freely exchanged.Ownership: We encourage our team members to take initiative and lead projects with accountability.

About Kalepa:Commercial insurance is a trillion-dollar industry still largely managed through outdated tools. Kalepa is revolutionizing this landscape.As an AI Underwriting Platform, Kalepa empowers the world's most significant insurers by centralizing and prioritizing submission data, unveiling critical risk insights, and enabling faster, more confident decision-making. Our clients experience immediate enhancements in both speed and portfolio quality upon implementation of Kalepa - so much so that they refer to it as “truly an underwriter’s dream.”Supported by esteemed investors including IA Ventures and Inspired Capital, our team comprises former specialists from industry giants like Facebook, Google, Amazon, Mastercard, and Uber.Our Values:At Kalepa, we believe in values that genuinely propel our team forward. Our success is driven by five core principles:Hustle and Determination - We attract individuals who take ownership of their work and consistently pursue excellence with vigor. Tackling challenging problems is our standard; we don't back down.Deliver Customer Impact - Our focus is entirely on the customer. Every feature, every line of code, and every decision is evaluated based on one question: does this enhance decision-making for insurers? If it doesn't contribute to speed, accuracy, or profitability for our clients, we don't pursue it.Meritocracy - We are crafting something extraordinary and that demands exceptional talent and ideas. We maintain high standards and reward excellence with rapid growth opportunities.Transparency - Honest communication is paramount. We prioritize constructive dialogue and challenge ideas rather than individuals.

Join Our Team at incident.ioAt incident.io, we pride ourselves on being at the forefront of incident response solutions powered by AI. Our platform is designed to streamline incident response efforts, substantially reducing downtime and enhancing operational reliability for teams worldwide. By integrating on-call functions, incident management, AI-driven Site Reliability Engineering (SRE), and status updates into one cohesive system, we equip teams with the tools they need to respond swiftly and keep stakeholders informed.Since our inception in 2021, we have partnered with over 1,500 organizations, including industry giants like Netflix, Airbnb, and Block, managing more than 500,000 incidents. Each month, countless responders from Engineering, Product, and Support leverage our platform to restore services efficiently and maintain focus on what truly matters.We are a rapidly growing and ambitious team committed to customer satisfaction, product excellence, and creating magical experiences. Our fundraising success, with $100M from notable investors such as Index Ventures, Insight Partners, and Point Nine, alongside esteemed industry founders and executives, underscores our potential and ambition.Your RoleAs a Senior Solutions Engineer, you will serve as a vital link between our innovative product offerings and the distinct needs of our clients. Your technical expertise and profound understanding of the incident.io platform will enable you to work collaboratively with Account Executives to showcase the capabilities of our solution.This dynamic role involves translating intricate technical concepts into clear business value, guiding prospective clients through comprehensive product assessments, and crafting tailored solutions. Whether you are conducting proof of concepts, addressing complex integration inquiries, or providing essential market feedback to refine our product strategy, you will play a crucial role in propelling complex deals and ensuring our customers' success from the very outset.

Verve helps brands and agencies reach audiences at pivotal moments. The company’s technology platform combines a large dataset of on-site search intent, direct app integrations, and partnerships with millions of websites and language models. This setup provides clients with detailed audience insights and access to premium omnichannel inventory. Role overview The Client Solutions Manager - Curation is based in New York, NY and acts as the main point of contact for top brand and agency clients. This role manages client relationships and campaign strategies, focusing on programmatic guaranteed and private marketplace (PMP) deals. What you will do Serve as the primary liaison for leading brand and agency accounts Oversee campaign strategies for programmatic guaranteed and PMP deals Work closely with Sales and Operations teams to deliver results Maintain and grow client relationships through strategic guidance and support What makes this role unique Work with a consolidated demand-side platform that uses unique datasets Direct involvement in impactful campaigns across multiple channels Collaborate with internal teams to ensure measurable outcomes for clients Who succeeds in this role People skilled at building and maintaining client relationships Strategic thinkers who enjoy cross-team collaboration Those motivated by delivering measurable results for brands and agencies

At Engine by Starling, we are dedicated to collaborating with forward-thinking banks globally that aspire to build rapidly growing businesses using our innovative technology.Engine operates as Starling's software-as-a-service (SaaS) platform, originally designed to propel Starling's success, now exists as an independent entity.Starling has enjoyed remarkable growth and success, largely due to our commitment to developing a modern technological framework from the ground up. This SaaS platform is now accessible to banks and financial institutions worldwide, allowing them to leverage the advanced digital features and streamlined back-office processes that have contributed to Starling's achievements.We are eager to partner with pioneering banks globally to foster rapid business growth through our technology. We invite dynamic leaders to join our team, cultivate client relationships, and collaborate with clients to identify their needs and how Engine’s technology can address them.About Engine by StarlingEngine by Starling is revolutionizing the banking industry with our state-of-the-art core banking software. Initially developed to support Starling, our cloud-based SaaS platform now empowers banks and financial institutions worldwide to modernize their operations and provide exceptional digital banking experiences.Our headquarters is in London, with additional offices in Dublin, Sydney, and Dubai. We have recently expanded into North America, establishing an East Coast HQ and increasing our presence in Canada.This position will ideally be based in the New York metropolitan area, with a preference for candidates within a commutable distance. Other East Coast locations may be considered, and the role will require national and international travel.About the RoleWe are in search of an entrepreneurial and adaptable leader to help define and execute Engine’s product strategy for the U.S. market. You will play a crucial role in shaping Engine’s growth in North America, expanding our client base, and collaborating closely with Product Management and Engineering to enhance Engine’s product roadmap to support these clients.The Product Director will be an integral member of the North America leadership team, closely collaborating with our President (North America) and Engine’s global Client Solutions leadership. This individual will spearhead efforts to customize our solutions for the U.S. (priority) and Canadian markets, overseeing client programs from initial discovery through implementation.

About UsPhysicsX is an innovative deep-tech company rooted in numerical physics and the high-octane world of Formula One. Our mission is to propel hardware innovation at the pace of software development.We are in the process of creating an AI-powered simulation software stack tailored for engineering and manufacturing in advanced industries. By facilitating high-fidelity, multi-physics simulations through AI inference throughout the entire engineering lifecycle, PhysicsX enables unprecedented levels of optimization and automation in design, manufacturing, and operations—allowing engineers to redefine the limits of what is possible. Our clientele includes prominent leaders in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive sectors.We are on the lookout for a remarkable Senior Product Designer, Client-Facing to become a vital part of our expanding US team located in New York. This role presents an exciting opportunity to develop cutting-edge AI and engineering solutions for enterprise clients, crafting tools that bridge deep technical expertise with intuitive, human-centered design.As a Senior Product Designer, you will collaborate closely with clients across various industries, frequently traveling to their locations to facilitate discovery sessions, support our delivery teams, and ensure excellence from concept to implementation. You will partner with Delivery Leads, Engineers, and Product Managers to simplify intricate systems and provide clarity throughout each phase of delivery.This position requires US citizenship and the ability to travel frequently within the United States and occasionally to the United Kingdom.

Are you a passionate and innovative engineer with a focus on network solutions? Join thinkahead as a Senior Specialty Solutions Engineer, where you will leverage your expertise to design, implement, and optimize cutting-edge network systems. Collaborate with cross-functional teams to deliver exceptional solutions that meet client needs and enhance operational efficiency.

Verve develops technology that enables brands and agencies to connect with audiences at key moments. The platform links advertisers with consumers across devices, drawing on a wide range of data sources and partnerships. Verve’s demand-side solutions combine on-site search intent data, direct SDK integrations with leading apps, and collaborations that span millions of websites and large language models. Clients benefit from measurable outcomes and actionable insights, delivered through premium omnichannel inventory. Role overview The Senior Client Solutions Manager for Brands & Agencies serves as the main point of contact for important brand, agency, and publisher accounts. This individual guides the execution of advertising campaigns and works to improve client satisfaction, retention, and growth. The position requires a strong understanding of digital media and programmatic advertising, along with the ability to turn client goals into effective campaign strategies. What you will do Act as the primary contact for assigned brand, agency, and publisher accounts Manage the execution of digital advertising campaigns from start to finish Develop and maintain strong client relationships Work closely with clients to understand their goals and offer strategic recommendations Identify upsell opportunities and drive revenue growth by ensuring campaign success Collaborate with internal teams to meet client needs and resolve issues quickly Requirements Extensive knowledge of digital media and programmatic advertising Experience managing brand, agency, or publisher accounts Strong skills in relationship-building and communication Ability to translate client objectives into actionable campaign strategies Proven record of driving client retention and revenue growth Comfort working with data and technology-driven advertising solutions Location This role is based in New York, NY.

Mintlify builds a documentation platform that reaches more than 100 million developers each year. Over 20,000 companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, and many recent Y Combinator startups, rely on Mintlify to power their documentation. With a team of just over 50 and $45 million raised in Series B funding from A16Z and Salesforce Ventures, every new hire has a direct hand in shaping the company’s future. The team values learning quickly, determination, and individuality, traits that shape how work gets done and how people grow together. The Senior Solutions Engineer - Pre Sales role joins the Sales Team in New York City. This position goes beyond a traditional sales engineering job: it focuses on building, scoping, and prototyping technical solutions that help close complex enterprise deals. The work involves translating customer needs into actionable solutions, creating technical demonstrations, and supporting Account Executives without straining the core engineering team. Collaboration is central. The Senior Solutions Engineer partners with Sales, Engineering, Product, and the CEO to win strategic deals and help turn custom projects into scalable solutions. This role is well-suited for someone who enjoys hands-on technical work and wants to see their impact on both customers and the product. What you will do Work alongside Enterprise Account Executives on complex enterprise and mid-market deals, from discovery through closing, as the main technical resource. Lead technical discovery to understand customer documentation workflows, integration requirements, and success criteria. Build custom demos, prototypes, and proofs-of-concept that support the sales process and help customers make decisions faster. Present technical solutions to audiences ranging from engineers to executive stakeholders.