Partner Success Manager, Premium Products

CLEAR develops secure identity solutions that make daily activities, both online and in person, easier and safer. With over 38 million members and a network of global partners, CLEAR’s technology streamlines experiences at airports, stadiums, and other venues. Role overview The Partner Success Manager, Premium Products, plays a key role in supporting and expanding CLEAR’s Premium Products partnerships. The position centers on helping new partners get started, building strong relationships, and working to improve results across the partner network. Main responsibilities Guide new partners through the onboarding process for Premium Products Develop and maintain relationships with current partners Track and enhance partnership performance Spot opportunities to provide ongoing value for CLEAR and its partners Location This position is based in New York, New York, United States.

At Via, we are revolutionizing transportation on a global scale. From enhancing individual commutes to minimizing our collective environmental impact, we are driven by ambitious objectives.As a Partner Success Manager, you will embody the voice and face of Via for our partners, both internally and externally. This engaging role will empower you to forge authentic, lasting relationships with clients, transforming these connections into avenues for sustained revenue growth. You will act as a trusted advisor, offering strategic insights on operational, market-entry, and product-related challenges while advocating for new initiatives within Via to support the expansion of our partners' services.

Are you eager to join an innovative deep technology team dedicated to delivering transformative AI experiences? We are on an exciting journey and seeking a skilled Partner Success Manager to collaborate with our core team.At Verneek, we are a pioneering AI-native company, not just enhancing existing software with AI but developing groundbreaking solutions from the ground up to tackle the most pressing challenges in retail. Since our inception four years ago, we have witnessed remarkable advancements in AI, yet our foundational belief remains steadfast: the future of AI lies in building systems with profound domain expertise. Our expert AI agents are currently enhancing the lives of millions through collaborations with leading global enterprises, converting human language into a seamless interface for everyday environments. Our platform not only pleases users but also drives significant revenue growth and reduces operational costs for our partners.Role Overview: Partner Success ManagerIn the role of Partner Success Manager, you will be the key strategic partner for our retail clients, translating intricate AI capabilities into tangible business results. You will facilitate the cultural and operational transition to AI-native workflows for enterprise retailers, acting as a liaison between state-of-the-art technology and practical implementation.From your first day, you will contribute significantly to our mission by collaborating closely with our founders to refine strategic initiatives while managing projects and fostering communication with our partners. This unique opportunity allows you to gain direct insights into how an executive team navigates complex, interdisciplinary challenges. As an early-stage startup, Verneek operates with agility and a commitment to continuous learning—there are no legacy barriers to hinder your ability to make a meaningful impact every day.We at Verneek are passionate about creating an inclusive workplace that values diverse perspectives stemming from the individuality of our team members! We strongly encourage candidates of all gender identities, races, colors, religions, sexual orientations, national origins, veteran statuses, or disabilities to apply.

At Inductive Bio, we are revolutionizing the field of drug discovery, making it faster and more efficient. Chemists often find themselves spending countless hours synthesizing data, expertise, and intuition to develop new molecules that are safe and effective for human use. This intricate and time-consuming process leaves patients waiting for solutions. Our innovative platform, powered by cutting-edge AI technology, is designed to accelerate this process and enhance collaboration.Our platform is currently utilized in numerous active drug discovery initiatives, with rapid growth in adoption. Supported by top investors at the convergence of technology and biotechnology, our team comprises distinguished experts in technology and drug discovery. Following successful word-of-mouth promotion, we are now looking to expand our market strategy and grow our software and services business.As the inaugural Partner Success hire at Inductive Bio, you will work closely with drug discovery teams to help them maximize the value they receive from our AI-driven platform. You will guide customers through onboarding and adoption, positioning yourself as a trusted partner who aids them in achieving scientific breakthroughs. Your contributions will be vital in strengthening our customer relationships and optimizing our scalable impact delivery.

Join BSE Global as the Manager of Premium Development, where you will play a pivotal role in driving the growth of our premium offerings. We are seeking a dynamic leader who is passionate about creating exceptional experiences for our clientele. In this position, you will lead a team of professionals, strategize innovative development plans, and collaborate with various departments to enhance our premium services.

At Via, we are revolutionizing the way the world experiences transportation. Our mission is to transform individual commutes and minimize our collective environmental impact through cutting-edge technology.As a Senior Partner Success Manager, you will represent Via in your interactions with both internal teams and external partners. In this pivotal role, you will cultivate authentic, sustainable relationships that translate into opportunities for long-term revenue growth. You will act as a trusted advisor to our partners, offering strategic insights on operational, market-entry, and product-related challenges. Concurrently, you will advocate for our partners within Via, championing new products and capabilities to enhance their service offerings.

Greetings from Stadium Goods! As the leading marketplace for sneaker and streetwear enthusiasts, we specialize in offering the most coveted footwear, apparel, and rare items for our sellers. Our commitment to core principles drives us to deliver unparalleled consumer and consignment experiences. Since joining the FARFETCH Group in January 2019, we are excited to evolve and scale our operations further. THE ROLEIn the capacity of Partner Success Associate for the Dropship division, you will play a pivotal role in advancing our Dropship business—a vital supply channel for sustainable growth. Your main focus will be on fostering and nurturing relationships with our dropship suppliers. Acting as a trusted advisor, you will align operational and technical activities with our strategic goals to unlock the full potential of each partnership. Your efforts will contribute to increasing supplier engagement and quarterly volume, while also enhancing supplier loyalty through various collaborative business development initiatives. This role requires cross-functional teamwork to ensure a seamless and exceptional experience for our sellers.

Okta secures digital identities for both people and AI, building trusted infrastructure that helps organizations address evolving security needs. The company’s mission focuses on solving complex challenges and supporting customers as they adopt new technologies. The Customer First division brings together Identity and Access Management experts who help customers get the most from the Okta IAM platform. This team works to ensure effective adoption, scalability, and agility, aiming for strong returns and long-term success. Role overview The Principal Delivery Success Manager leads and develops Okta’s partners, reporting to the Manager of Partner Delivery Success. This role strengthens partner delivery capabilities within a specific product domain and regional partner portfolio. Key responsibilities include developing partner capabilities, validating readiness for go-live, and overseeing delivery processes for Okta solutions. Acting as the main operational leader for partners, the Principal Delivery Success Manager guides them through Okta’s Service Delivery Partner maturity model to ensure high-quality implementations for every customer. This position collaborates closely with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining high implementation standards. What you will do Develop and improve delivery capabilities within the assigned partner portfolio. Guide partners through the Service Delivery Partner maturity model. Identify gaps in specialization and recommend training paths. Support partners as they pursue product specializations, including OWI, Auth0, and Workflows. Encourage partners to pursue certifications and skill development. Review and validate partner go-live submissions. Classify deployments by complexity: Standard, Advanced, or Strategic. Ensure deployments meet Okta’s delivery standards. Gather and analyze feedback from Professional Services and customers. Locations Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC

Brooklyn Sports & Entertainment (BSE) is dedicated to crafting bold and unforgettable experiences that elevate the realms of sports, entertainment, and hospitality—what we proudly call The Brooklyn Way. As the parent organization of renowned entities such as the Brooklyn Nets, NY Liberty, and Barclays Center, we thrive at the crossroads of live entertainment, premium hospitality, and community engagement.In our ongoing expansion, BSE has integrated BK MAG, the Brooklyn Wine Club, and is actively developing various location-based entertainment ventures. Our commitment to excellence drives us to continuously evolve and innovate, enhancing our offerings to captivate our audience and broaden our community.At BSE, we are passionate about fostering a culture of inclusion and belonging within our teams and the communities we serve. We strive to ensure that every interaction reflects our core values: a growth mindset, integrity, accountability, and care.

Role Overview Toast, Inc. is hiring a Principal People Success Partner to support GTM and Sales Excellence teams in Boston, MA or New York, NY. This role focuses on shaping people strategies that strengthen employee engagement and build a high-performance culture. The Principal People Success Partner works directly with leadership to develop and deliver HR initiatives that support business goals. What You Will Do Lead strategic people programs for GTM and Sales teams Drive efforts to improve employee engagement and organizational effectiveness Partner with senior leaders to design and implement HR strategies aligned with company objectives Champion a culture of high performance and continuous improvement

At Anaplan, we are a dynamic team of innovators dedicated to enhancing business decision-making through our advanced AI-powered scenario planning and analysis platform. Our mission is to empower customers to stay ahead of their competition and the market.What brings Anaplanners together across various teams and locations is our shared commitment to our customers’ success and our Winning Culture.Our clientele includes esteemed names from the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that trust our unparalleled platform.Our Winning Culture fuels our teams of innovators. We celebrate diversity in thought and ideas, act as leaders regardless of titles, strive to meet ambitious goals, and take joy in celebrating our achievements—both big and small.Guided by our principles of being strategy-led, values-driven, and disciplined in execution, you will find inspiration, connection, development, and rewards here. We welcome everything that makes you unique; join us and let’s build the future together!Your ImpactStrategic objectives:Manage a portfolio of Enterprise Customers with an ARR of approximately $5.0M, focusing on enhancing customer value and ROI with Anaplan, securing contract renewals, and identifying growth opportunities.Serve as the primary point of contact and trusted advisor for customers throughout their lifecycle.Collaborate with the account team and leverage internal resources to implement the account strategy effectively.Identify opportunities within existing customers to deliver added value and expand the Anaplan footprint.Connect customers with various Anaplan resources, including Product, Support, and Community as necessary.

Join Our Mission at LegoraAt Legora, we are dedicated to transforming the legal industry. Our approach is unique; we partner with legal professionals to co-create solutions that genuinely meet their needs. This collaborative effort ensures that our tools are not only effective but also align closely with the realities of legal work.Our AI-driven workspace empowers legal teams to operate more efficiently while fostering better inquiry and uncovering valuable insights. We are at the forefront of legal technology, enhancing complex processes to be smarter, faster, and more intuitive. With the ability to analyze thousands of documents in mere minutes and develop intelligent workflows in partnership with top-tier practices, we are turning ambitious ideas into tangible results.Trusted by prestigious firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries, we are on an unstoppable trajectory. Our agile approach to shipping, iterating, and scaling is intentional and strategic.By joining Legora, you will be part of a team that believes in exceeding the status quo. We aim to empower lawyers to excel using technology that is designed with their needs in mind. If you are passionate about innovating from the ground up in a dynamic and impactful environment, this is your opportunity!The RoleWe are seeking a Director of Premium Support to lead our Customer Enablement team and report directly to the Head of Customer Enablement. This position is pivotal in shaping and ensuring the success of Legora’s Premium Support offering.In this role, you will define the essence of Premium Support at Legora, crafting it into a valued paid product tier. You will build and lead a global team, collaborating across departments to deliver distinct and significant value to our most critical clients. This is a newly established position that offers substantial scope and autonomy, allowing you to create an organization from scratch.ResponsibilitiesDefining and Building Premium SupportEstablish the framework, standards, and operational model for Legora’s Premium Support services.Transform enterprise customer insights into actionable service definitions, SLAs, escalation pathways, and operational frameworks.

Contentsquare is an experience intelligence platform focused on helping organizations understand and improve digital journeys. Our platform supports businesses worldwide, providing insights into every aspect of their customers' online experiences. With 15 offices across the globe, Contentsquare continues to grow. We look for team members who want to make a real impact and support our expansion. We value courage, empathy, and intentionality, and aim to create an inclusive workplace where people can learn and succeed. Our mission is to simplify complexity for clients, their customers, and within our own teams. Important: Contentsquare will never request payment or contact candidates via unsolicited texts. All communication from our Talent Acquisition team will come from the contentsquare.com or @contentsquare-ext.com domains. For more details, visit our careers blog. Role overview The Product Owner for Customer Success Management (CSM) Applications plays a key role in shaping how our Customer Success team engages with clients and operates at scale. This position owns the vision, roadmap, and requirements for CSM Applications, working across departments to turn business needs into results. What you will do Define and communicate the vision and roadmap for CSM Applications. Collaborate with Operations, Customer Success leadership, and other stakeholders to understand business processes and identify areas for improvement. Translate requirements into actionable tasks for CSM Applications Admins and support teams. Lead sprint planning, prioritize the backlog, and oversee delivery of new features and initiatives. Ensure that CSM Applications projects deliver measurable impact throughout the customer lifecycle. Provide hands-on support for system configurations when needed, though most configurations will be handled by the CSM Applications Admins. Location This role is based in New York, New York.

Join our dynamic team at natter as a Partner Manager, where you'll play a pivotal role in fostering relationships with our strategic partners. We’re looking for a passionate and driven individual to help us expand our reach and enhance our partnerships.

Role Overview Toast, Inc. is hiring a Principal People Success Partner focused on Go-To-Market (GTM) and Sales Excellence. This position is based in New York, NY. What You Will Do Shape and execute people strategies that support business objectives for GTM and sales teams. Work directly with leadership to design and implement programs that boost employee engagement and performance. Promote a culture of excellence across teams, aligning people initiatives with company goals. Collaboration and Impact This role partners closely with leaders to ensure people programs are practical and effective, supporting both individual and team success.

DoubleVerify delivers digital media measurement, data, and analytics to some of the world’s largest brands, publishers, and ad platforms. Since 2008, the company has helped Fortune 500 clients optimize their media investments with transparent, unbiased insights. The platform supports a healthier advertising ecosystem by providing consistent data and analytics. For more information, visit www.doubleverify.com. Role overview This HR Business Partner position focuses on supporting the Engineering & Product (R&D) teams across the Americas. The role is based at DoubleVerify’s New York City Global HQ and follows a hybrid work schedule that includes regular in-office attendance. What you will do Collaborate with HRBP leadership and R&D managers to implement people strategies that strengthen team effectiveness and management skills. Partner with Senior Directors and other leaders to manage day-to-day HR initiatives and ensure alignment with overall HRBP and business goals. Operate with a high degree of autonomy while supporting talent outcomes for the R&D organization. Location This role is based in New York City at DoubleVerify’s headquarters, with a hybrid schedule that requires regular presence in the office.

Madison Square Garden Entertainment Corp. (MSG Entertainment) operates some of New York City's most iconic venues, including Madison Square Garden, Radio City Music Hall, Beacon Theatre, and the Infosys Theater. These spaces host a wide range of live events, from concerts and sports to family shows and special performances. MSG Entertainment is also behind the Christmas Spectacular Starring the Radio City Rockettes, a holiday tradition for generations. More details about the company can be found at www.msgentertainment.com. Role overview The Premium Service Coordinator supports suite license holders and single event rental clients at MSG Entertainment venues throughout New York City. The focus of this role is to provide attentive service and ensure smooth, enjoyable experiences for clients and their guests. Key responsibilities Handle client communications regarding catering, ticketing, billing, and event logistics. Respond promptly to questions and resolve issues to maintain client satisfaction and support repeat business. Collaborate with the Premium Sales & Service team to coordinate event details and deliver seamless execution. Assist with client retention efforts by engaging proactively and paying close attention to detail. What helps in this role? Success in this position comes from valuing service, communicating clearly, and working well with a team to create memorable experiences for clients.

As a Senior Consultant at Q5 Partners, you will lead entire project workstreams, ensuring exceptional outcomes for our clients. We focus on three primary areas in our consulting approach: Business Development Project Delivery Practice Management Business Development Develop and nurture your professional network while identifying opportunities to present Q5 to potential clients. Begin to deepen your knowledge in one of Q5’s specific sectors or service offerings. Establish strong relationships with client stakeholders. Project Delivery Deliver high-quality, client-ready outputs promptly, demonstrating thorough analysis and a deep understanding of the client's context and audience. Exhibit critical thinking regarding the outcomes of consulting activities, translating findings from client interviews or workshops into actionable insights. Oversee projects from inception to completion, clearly articulating key components, dependencies, and associated risks, escalating issues as necessary. Collaborate with senior team members to scope, plan, and potentially lead the execution of project plans. Mentor junior team members, serving as a role model for best practices. Practice Management Participate in Q5’s Buddy system, contributing to the onboarding process for new hires. Provide mentorship and supervision to junior colleagues.

Join Brooklyn Sports & Entertainment, where we are redefining the landscape of sports, entertainment, and hospitality through bold, authentic, and unforgettable experiences, embodying 'The Brooklyn Way.' As the parent organization of prominent entities like the Brooklyn Nets, NY Liberty, and Barclays Center, we stand at the forefront of live entertainment, premium hospitality, and community involvement.Our growing portfolio now includes BK MAG, the Brooklyn Wine Club, and several innovative hospitality ventures aimed at enhancing location-based entertainment. We pride ourselves on our relentless pursuit of excellence, constantly evolving and innovating to elevate our business and engage our fanbase.At Brooklyn Sports & Entertainment, we are committed to building a culture of belonging and inclusion, ensuring that every interaction resonates with our core values of growth mindset, integrity, accountability, and care.

The RoleAs the Manager of Partner Management, you will report directly to the Partnership Marketing Senior Manager, overseeing and enhancing marketing activities for our corporate partners within the National Women’s Soccer League (NWSL). Your responsibilities will include:Strategizing with corporate partners to align and achieve both League and partner goals.Ensuring the delivery of contractual sponsorship commitments.Leading the development of innovative League platforms, identifying partner opportunities, and driving incremental sales revenue.Executing new initiatives that enhance partner engagement.Supporting departmental objectives, including event planning, deck creation, research, and maintaining effective internal and external communications.