Manager of DTC Lifecycle Marketing and CRM at versant3 | New York

Join versant3 as the Manager of DTC Lifecycle Marketing and CRM, where you will play a vital role in driving customer engagement and enhancing our direct-to-consumer strategies. You will lead a team dedicated to optimizing customer journeys and improving retention through innovative marketing campaigns.

Join versant3 as the Director of Community, where you will play a pivotal role in shaping community engagement and fostering connections. Your leadership will drive initiatives that enhance community involvement and strengthen relationships both internally and externally.

Are you passionate about building communities and fostering connections? Join Versant3 as a Community Specialist in New York. In this role, you will engage with community members, facilitate discussions, and promote a vibrant community atmosphere. Your creativity and communication skills will be essential in driving community initiatives and enhancing member experiences.

Join Versant3 as an Audio Engineer in the vibrant city of New York! We are looking for a talented individual who possesses a strong passion for audio production and engineering. In this role, you will collaborate with creative teams to produce high-quality audio content, ensuring optimal sound quality and performance.

Join versant3 as a Manager in our DTC Business Operations team, where you will drive strategic initiatives and optimize operations for maximum efficiency. This role involves collaborating with cross-functional teams to enhance customer engagement, streamline processes, and implement innovative solutions that contribute to our growth.

THE OPPORTUNITYAt Swish Breaks, we are revolutionizing the live shopping experience on a large scale, processing over 100,000 orders each month across platforms like Whatnot, Fanatics Live, and TikTok, as well as our own digital channels. In this pivotal role, you will leverage data to inform daily decisions related to customer relationship management (CRM), VIP strategies, inventory distribution, and margin enhancement. Your contributions will be vital in translating insights into actionable strategies, driving lifecycle campaigns, and holding the organization accountable for performance metrics.ABOUT THE ROLEYou will take ownership of the systems and programs designed to transform customer data into meaningful actions. This involves managing our CRM and customer engagement roadmap, developing loyalty and personalization initiatives, and collaborating with our digital product teams to link behavioral signals with customer outreach moments. You will architect the customer journeys, triggers, and touchpoints that guide individuals from their first purchase to repeat buying and ultimately into long-term community membership. Unlike typical lifecycle roles that merely oversee existing tools, this position requires you to manage the entire system.RESPONSIBILITIESIn this role, you will:Lead the CRM and customer engagement strategy, prioritizing and executing initiatives across email, SMS, and platform interactions.Design and oversee lifecycle programs that encompass onboarding, customer engagement, re-engagement, and win-back strategies to foster long-term loyalty.Collaborate with digital product teams to integrate web and mobile behavioral data into personalized customer experiences.Develop a robust loyalty and VIP program that offers tiered experiences, rewarding high-value customers and enhancing their sense of community.Convert customer insights and platform activities into targeted segments and triggered initiatives that enhance retention and drive revenue.Manage retention metrics, including repeat purchase rates, customer lifetime value (LTV), engagement rates, and churn indicators, utilizing this data to inform decision-making.Work closely with streaming and content teams to create timely, personalized interactions aligned with live events and channel milestones.EXPERIENCE & QUALIFICATIONSYou possess:5-8+ years of experience in lifecycle, CRM, or retention marketing, with a proven track record of managing customer journey systems beyond mere campaign execution.Comprehensive experience in overseeing CRM and lifecycle infrastructure from end to end, including setting priorities and executing strategies.

Join versant3 as a Production Assistant for Social Media in vibrant New York! In this entry-level position, you will play a crucial role in supporting our social media initiatives, assisting in content creation, scheduling posts, and engaging with our online community. This is an excellent opportunity for individuals passionate about social media and looking to kickstart their careers in a dynamic environment.

Mirage builds an AI-powered video platform designed to change how people produce and edit video. Using natural language processing, the platform helps users make creative choices similar to those of professional editors. The goal: boost productivity for experienced teams and open up video creation to a wider audience. About the team The team at Mirage brings together people from different backgrounds to tackle complex technical and creative problems in generative media. Every member works on challenges that shape the future of how creative work gets done.

Role Overview versant3 is seeking a Brand Marketing Manager - Sports to lead marketing strategy and boost brand presence in the sports sector. This position is based in New York. What You Will Do Develop and execute marketing campaigns focused on sports audiences Work closely with teams across the company to align messaging and goals Use data and analytics to measure and improve brand performance Analyze market trends to inform marketing decisions Manage budgets for marketing initiatives Build and maintain relationships with key stakeholders What We Look For Experience in brand marketing, ideally with a focus on sports Strong analytical and communication skills Comfort working with cross-functional teams Ability to manage budgets and timelines Genuine interest in the sports industry

Role overview Ripple is hiring a Lifecycle Marketing Manager in New York, NY. This position centers on designing and carrying out marketing strategies that connect with customers throughout their journey, with the goal of building lasting relationships and encouraging ongoing retention. What you will do Create and manage lifecycle marketing campaigns aimed at deepening customer connections. Analyze data to adjust strategies and enhance the overall customer experience. Look for ways to boost engagement and loyalty, supporting Ripple’s growth objectives.

About e.l.f. Beautye.l.f. Beauty, Inc. is dedicated to empowering every individual with clean, cruelty-free beauty products at an exceptional value. Since its inception in 2004, e.l.f. Cosmetics has gained immense popularity, driving the expansion of our diverse portfolio, which includes e.l.f. Cosmetics, e.l.f. SKIN, the innovative clean beauty brand Well People, Keys Soulcare—an inspiring lifestyle beauty brand co-created with Alicia Keys—and Naturium, known for its high-performance, clinically effective skincare.In Fiscal Year 2025, we celebrated a remarkable milestone of $1 billion in net sales and have achieved 26 consecutive quarters of growth. Currently, we stand as the #2 mass cosmetics brand in the United States and the fastest-growing brand among the top five. Our total compensation philosophy ensures that all full-time new hires receive competitive pay, comprehensive benefits, bonus eligibility (200% of target over the last four fiscal years), equity options, flexible time off, year-round half-day Fridays, and a hybrid work environment with 3 days in the office and 2 days at home. We believe that our unique culture and commitment to employee welfare set us apart not just in the beauty industry, but across all sectors.Learn more about our team on our Career Page: https://www.elfbeauty.com/work-with-us

Join versant3 as a Senior Data Engineer and play a pivotal role in shaping our data infrastructure. You will design and implement scalable data pipelines, ensuring data integrity and accessibility for our analytics and machine learning initiatives.

Join ten-group as a CRM Manager and lead our Customer Relationship Management initiatives across the Americas, EMEA, LAC, and APAC regions. This pivotal role involves collaborating with worldwide stakeholders to enhance our CRM capabilities while providing leadership to team members. You will take ownership of the CRM landscape in the Americas, working closely with a global, cross-functional team to ensure effective planning, management, and execution of CRM strategies.Your primary objective will be to drive sustainable growth through the optimization of tactical and strategic campaigns, supported by regular performance analysis and insightful communication of findings back to the business.Key Responsibilities:CRM Program Management: Lead the development and execution of a world-class CRM strategy across the customer lifecycle, utilizing Braze as the core platform for personalized and effective customer communications.Oversee the delivery and performance of the CRM program throughout the Americas, EMEA, LAC, and APAC regions.Establish the strategic direction for the regional CRM agenda, ensuring efficient planning, management, and execution.Translate business goals and customer insights into actionable CRM plans and roadmaps.Advocate for a customer-centric, value-driven approach to CRM, aligned with industry best practices.Act as the primary regional authority and escalation point for all CRM-related activities.Lead the planning and execution of significant data, technology, and marketing automation projects to enhance CRM capabilities.Conduct CRM performance analysis and reporting across the region, providing clear insights and recommendations to inform strategy and optimization.Serve as a Braze subject-matter expert, managing campaign builds, Canvas journeys, segmentation, and orchestration.Design and implement multi-channel CRM initiatives utilizing Braze's features to improve relevance and performance.Collaborate with technical teams to enhance data feeds, integrations, and event schemas.Drive advanced personalization using behavioral, transactional, and preference data.

About UsAt Sydecar, we are dedicated to transforming the private markets landscape. Our mission is to make investments more accessible, transparent, and liquid by innovating the creation and execution of investment vehicles.We pride ourselves on being more than just a platform; we are a trusted ally within the venture capital arena. Our focus is on simplifying and standardizing the private investing journey, empowering capital allocators to identify and support visionary entrepreneurs shaping the future.Our user-friendly platform takes care of all the complex tasks, including automating banking processes, ensuring compliance, managing contracts and taxes, and streamlining reporting. This allows investors to focus on what truly matters: securing valuable deals and fostering meaningful relationships.Join us at Sydecar as we lead the charge in redefining private investing.About the OpportunityAs a Lifecycle Marketing Associate, you will spearhead the development and execution of marketing strategies designed to enhance engagement, customer satisfaction, and revenue throughout the entire customer lifecycle. Your responsibilities will encompass crafting targeted outreach to leads, marketing qualified leads (MQLs), opportunities pending contracts, signed statements of work (SOWs) yet to launch deals, closed lost deals, and current customers.Your ResponsibilitiesDesign and implement lifecycle marketing strategies aimed at boosting engagement, satisfaction, and revenue, ensuring that all eligible prospects and customers in our CRM receive tailored communications regularly.Identify and develop new initiatives, including referral campaigns and re-engagement journeys for previously closed deals and past customers.Establish and manage customer segmentation and targeting strategies to optimize the transition from lead to customer in collaboration with the Product Marketing team.Plan and execute email marketing campaigns, encompassing promotional initiatives and triggered messages. Leverage SMS, push notifications, and LinkedIn InMail campaigns to engage customers across multiple platforms.Work in tandem with cross-functional teams, including sales, product, and deal operations, to create and execute integrated marketing campaigns.Oversee user research and survey outreach emails to gather insights and drive continuous improvement across the organization.

As a pivotal finance partner for operational leaders at MS NOW and CNBC, as well as financial leaders at Versant, the Senior Financial Analyst will play a crucial role in delivering precise and timely financial performance insights to various stakeholders. Reporting directly to the Senior Director of News Finance, this position involves a diverse range of responsibilities.Key Responsibilities:Collaborate with editorial leadership to support teams overseeing audio, digital publishing, and content strategy for MS NOW.Engage with creative leadership to assist teams managing marketing and graphics for both MS NOW and CNBC.Support accounts payable and receivable functions for both brands.Plan and communicate the financial implications of strategic decisions, staffing adjustments, and cost-saving initiatives.Oversee all financial processes, including annual budgets, long-range strategic plans, and in-year financial estimates for P&L and cash forecasts.Establish key performance indicators (KPIs) and develop comprehensive financial reporting for both P&L and cash forecasts.Foster strong relationships with financial and operational leaders supporting MS NOW, CNBC, and Versant.

Join versant3 as a Manager of DTC Conversion Optimization within our MS NOW team. In this pivotal role, you will lead the charge to enhance our direct-to-consumer conversion strategies, utilizing data-driven insights to optimize customer journeys and drive significant growth. Your expertise will be instrumental in shaping our approach to digital marketing and user experience.

Join versant3 as a Senior Manager of Human Resources, where you will play a pivotal role in shaping the workforce of the dynamic news and media industry. You will lead our HR strategies, focusing on talent acquisition, employee engagement, and organizational development. Your expertise in HR practices will drive our mission to foster a productive and inclusive workplace culture.

Join Firstbase as a Growth Manager!At Firstbase, we empower tens of thousands of businesses, from budding startups to established public enterprises, to enhance their operational efficiency. Our platform consolidates compliance, finance, analytics, and all back-office functions into one seamless experience.Our mission is to simplify business management to the point where it feels almost magical. By maintaining a comprehensive general ledger and integrating data across various functions, we ensure compliance tasks are flagged and often resolved automatically. Our real-time business metrics are accurate, accessible, and easy to interpret. Need to onboard a new team member, send out an invoice, or handle tax filings? You can do all that from our unified interface.We're not just bundling existing solutions; we're pioneering a brand-new category: the Company OS.Our Work CultureWe value moments of clarity and focus that lead us to produce our best work. Our emphasis is on craftsmanship over mere busyness, clarity over confusion, and resilience, whether through hard work or patience. We set ambitious goals, reject mediocrity, and embrace fearless transparency in our communications.At Firstbase, we prioritize the advancement of our team members, cultivating talent from within our ranks.The Team You’ll JoinOur Go-to-Market team serves as the driving force for our next phase of growth, combining account management, performance marketing, growth engineering, and partnerships into a dynamic, high-impact unit. This is not merely a support function; it acts as a multiplier for our success. We move swiftly, experiment boldly, and are at the forefront of our most critical growth initiatives.Your RoleAs a Growth Manager, you will be pivotal to our success. You will oversee the creative and project management processes for our paid and lifecycle campaigns, ensuring each initiative is executed smoothly from inception to launch with well-defined timelines and roles.Lead project management for paid and lifecycle campaigns, ensuring clarity, defined roles, and effective processes throughout the project lifecycle.Conduct weekly sprint planning and manage status updates to keep initiatives on track and progressing.

About Stepful:At Stepful, we're revolutionizing the landscape of allied healthcare training by providing affordable, online, instructor-led, and AI-enhanced programs. Our mission is to empower learners, particularly from underserved communities, to embark on rewarding healthcare careers in high-demand fields.Beyond our direct-to-consumer training, we collaborate with leading healthcare institutions to develop talent pipelines and tackle the pressing shortage of allied health professionals. Our graduates, including Medical Assistants, Pharmacy Technicians, and more, find fulfilling careers with prestigious employers such as CVS, NY-Presbyterian, and Walgreens.With backing from Y Combinator, Reach Capital, and AlleyCorp, we recently secured $31.5M in Series B funding led by Oak HC/FT. We are also proud to be recognized as the #1 EdTech company in the U.S. by TIME for 2025 and listed among GSV's 150 Most Transformational Growth Companies in Digital Learning.We are dedicated to unlocking the full potential of the global workforce and ensuring quality healthcare access for everyone, everywhere.Our Values:Our success is driven by our exceptional team. We seek mission-driven individuals who thrive in dynamic, sometimes ambiguous settings, and who embody our four core values:Care First: We go above and beyond to ensure our students succeed.Learn Quickly: We embrace data-driven learning and continuous improvement.Build Together: Our collective success comes from collaboration.Own It: We take initiative, show up, and take pride in our work.The RoleAs the Lifecycle Marketing Manager at Stepful, you will play a pivotal role in transforming the way individuals enter and advance in healthcare careers. You will lead the development of strategic communication journeys across email, SMS, and in-app channels that foster student and client engagement, motivation, and progression, ultimately enhancing outcomes. This is a product experience role that directly influences behavior and drives significant business impact.Joining our Product team, you will collaborate cross-functionally to craft compelling communication strategies that resonate with our audience.

Join DoorDash in our mission to empower local economies by leveraging innovative last-mile delivery technology. We connect customers with the local businesses they cherish, fostering growth and community support.About the TeamThe Consumer Retention Marketing team at DoorDash is dedicated to cultivating enduring relationships with our customers. We create personalized, scalable, cross-channel experiences that enhance engagement and deliver long-term value. Our focus is on linking consumers with the most relevant products and services across our expanding ecosystem, which includes New Verticals such as Grocery, Convenience, Alcohol, and Retail, as well as significant seasonal and cultural events.About the RoleAs the Manager of Customer Lifecycle Marketing for Strategic Bets, you will spearhead a team that supports DoorDash’s pivotal emerging initiatives, including new products, innovative modes, and high-priority company strategies. Your responsibilities will encompass:0→1 and Emerging Bets: Leading early-stage products that necessitate rapid testing and iteration for establishing product-market fit and scalable growth.High-Priority, Fast-Turn Initiatives: Overseeing urgent, high-visibility campaigns that include executive priorities and time-sensitive opportunities requiring swift, high-quality execution.You will be instrumental in defining how CRM enhances emerging areas of the business, converting ambiguous inputs into actionable strategies and plans. Your role includes creating playbooks to standardize the go-to-market approach for new initiatives and managing a team of lifecycle marketers to ensure exceptional delivery across channels.Collaboration is key; you will work closely with business leaders and cross-functional stakeholders to align on priorities, set clear expectations, and focus efforts on opportunities with the greatest impact. Success in this role demands a sense of urgency, the ability to make informed trade-offs, and the development of scalable frameworks that foster both speed and sustainable growth.This position is perfect for an individual who thrives in uncertain environments, enjoys building from the ground up, excels in providing direction, and can balance long-term strategy with immediate execution.